Good Fortune

Writing about sustainable startups and interviewing Impact Founders to inspire your next impact project, startup, or side hustle. 

Good Fortune will help you:
🌱 Discover sustainable businesses
🧠 Learn from Impact Founders
🌍 Meet likeminded change makers

Founder

Swinburne Design Factory Melbourne

Developing new products, services, and experiences for the innovation world.

Working with Industry, Government, and Individuals to better understand their world and design new solutions to make it a better one.

Senior Product Development Manager

Create Kaizen

I design tools, workshops, and learning programs for tech leaders to:
- Build innovative teams
- Improve creative collaboration
- Build human-centered organizations
- Create systems to navigate uncertainty
- Develop creative problem solving practices

Strategic Designer & Facilitator

Designit

- Lead discovery research, persona building, and journey mapping for transformation projects
- Designed and facilitated AI enablement workshops for exploration and implementation
- Partnered with BizDev to identify customer needs across partner orgs
- Implemented Design Thinking to tackle creative business transformation problems

Strategic Design Lead

NOBA

NOBA partners with companies to build and launch new products, services, or business models.

I supported digital, innovation, and marketing teams in different stages of the development and launch of new products:
- Defining the value propositions and business model for new products and services
- Testing and learning through business prototyping - building and launching an alpha version of the business, gathering metrics, and iterating with real customers
- Driving a soft market launch to start growing the customer base before scaling

Business Designer

NerdWallet

- Software development planning and visibility at all levels of management
- End to end quarterly planning for cross-functional pods
- Manage communication touchpoints between Product, Engineering, Design, Data
- Agile coaching for NerdWallet feature teams
- Program Management for Content Design team

NerdWallet is on a mission to provide clarity for all of life’s financial decisions. We provide consumers with expert, personalized, and actionable guidance across a range of personal finance topics. Whether you’re shopping for a new credit card or mortgage, hoping to refinance a student loan, interested in learning more about investing, or just want to stay on top of your money, we do the homework for you, simplifying complex ideas so you have the information and tools you need to make the right decision for you.

Backed by IVP, RRE Ventures, iGlobe Partners and Silicon Valley Bank, among others, NerdWallet has been certified a Great Place to Work and named one of the Best Workplaces in the Bay Area™ 2020 by Fortune. We’ve been recognized for our stellar benefits, too, from world-class health, vision, and dental insurance to our matching 401(k) program to our generous time off and parental leave policies. 

Based in San Francisco, we have more than 400 passionate “Nerds” around the country, and we’re growing every day. Whether you’re committed to helping consumers or  excited about working for a profitable tech company or interested in growing professionally—or all of the above!—we’d love to hear from you. Check out our job openings here: http://www.nerdwallet.com/careers

Program Manager

- Project manager for Content Design team, creating graphics, illustrations, animations and editorial videos
- Certified ScrumMaster, Scrum Alliance
- Refine and streamline department processes to maintain efficiency and scalability in a fast growing startup environment
- Facilitate projects for a stakeholder team of 90 Content Strategists, Assigning Editors, Copy Editors, and Writers in team operations and communication
- Develop and oversee quantitative success metrics and key performance indicators for Content and Content Design teams
- Advise Content team on institutional knowledge, the fluid inner workings of startup company operations and their position in it

Content Operations and Project Management

Interscope Records

- Coordinated photo shoots and graphic design work for 100+ artist roster
- Oversaw and refined end to end project portals for photographers, stylists, graphic designers, etc.
- Created and resolved photography and art contracts for all creative services provided to Interscope artists
- Organized and facilitated all travel, setup and production operations  for Interscope directors, photographers, producers, and stylist  teams
- Refined organizational strategy, including artist archiving, scheduling, and soliciting promotional materials

Creative Marketing

Opus Bank

- Consulted high net-worth banking clientele, managing accounts $500k-$1mm in balances
- Spearheaded sales team who aquired $50mm in deposits since inception 10.17.2011
- Integral part of opening and growing de novo banking office
- Integrated new sales, appointment, and follow up pipelines for Opus Bank de novo offices
- Generated qualified large acquisition meetings for VP/Retail Banking Manager

Client Services

Want to build a business that makes money AND makes a difference?

I break down exactly how successful impact founders are doing it.

Through conversations with founders and detailed case studies, I uncover the strategies and tactics that actually work in social impact.

At Good Fortune, I'm creating:
🎙️ Deep-dive conversations with impact founders sharing their playbook
📧 Weekly newsletters breaking down successful impact businesses
🛠️ Free, actionable tools for bootstrapped teams (like our Tactic Cards)

Everything I make is designed to help you:
- Validate your impact business idea
- Find and connect with your first customers
- Grow sustainably while maximizing impact
- Navigate the unique challenges of social enterprise

Want actionable insights for your impact business?

→ Subscribe to my weekly newsletter
→ Download free Tactic Cards
→ Listen to the latest founder deep dives


A bit more about me and why I love doing this:
🏄 I've always been an "experience channel surfer" (look at my work history)
💭 I love finding the overlap between creativity, strategy, and impact
🙏 I want to create things that enable others to do their best work

Give me a follow 🔔 for free content and learnings shared daily, or reach out if you want to talk strategy and social innovation (whatever that means to you).

Jake Carroll

ServiceTitan

Lead Recruiter (Business + Tech) for ServiceTitan portfolio company, FieldRoutes. Additionally support ServiceTitan and Aspire hiring needs.
Responsible for building out interview processes (intake session, candidate assessments, interview panels, etc); partner with C-Suite and HR to ensure timely recruitment/accurate headcount forecasting; advise hiring teams on recruiting best practices; implement effective internal mobility process; ensure overall positive candidate experience.
Talent Acquisition Partner for Sales, Customer Success, Implementation, Customer Support, Enterprise Client Services, Finance, People Ops, Rev Ops, Growth Marketing, Product Marketing, Web Marketing, Demand Gen, Product, R&D, and more.

Senior Talent Partner

Community.com

Joining the startup of Community, I managed all business hiring needs. Partnered with C-level, Directors, Managers, and more to build out hiring process, candidate assessments, and headcount forecasting.

Recruited across Sales, Account Management, Customer Support, People Ops, and more. Filling entry Level to Sr. Director positions.

Senior Recruiter

Recruiting Customer Success, Customer Support, People Ops, FinTech, etc

Talent Acquisition 

PatientPop Inc.

PatientPop is the all in one marketing automation solution for healthcare providers.

When I joined PatientPop at the beginning of 2017, the organization was just over 100 individuals. By summer 2018 we surpassed 300 employees. As of 2020, over 500 (200+ of which I hired).

Each day I helped scale established teams within the company, build the foundation for brand new teams, be an HR resource for hundreds, and be a part of the internal development and growth of our employees.

I had the ability to interact and meet each new hire, teach employees and learn from the best leadership, and most importantly build out the PatientPop culture. I loved being a driving force in the continued evolution of this company.

Sr. Recruiter and People Ops

PatientPop is the all in one marketing automation solution for healthcare providers.

During my team in this role I helped recruit for Sales, Customer Success, Engineering, Finance, and more.
As the company grew I focused on and managed recruitment for our Customer Success teams including but not limited to: Customer Success Managers, Content Managers, Implementation Managers, Digital Marketing, SEO/SEM Managers, and more! In addition to recruitment, I managed onboarding for all new hires, assisted in company wide event planning, and acted as an HR resource for our 200+ person company.

Recruiter and People Ops

Serving as a liaison between IT talent and clients in the Los Angeles area. I build strong relationships with candidates in order to help them find their perfect job opportunity. It's always exciting to be a part of the "next step"​ in any candidate's journey; and, I take great pride in delivering strong matches for both talent and clients!

Technical Recruiter

Pello Events

Operating high level events with an emphasis on marketing of electronic products. With this position there is a duty of nationwide travel, precise time management, and ability to work with a multifaceted team. Event environments include but are not limited to: trade shows, corporate events, and extreme outdoor sports settings.

Activation Manager

ACCESS Destination Services

Operated high level programs and events including but not limited to: daily tours and activities of respective destinations, airport/hotel transportation, on and off site receptions, dinners, and events.

-On site guide for group tours and activities in the greater San Diego area.
-Participated in organizing mass vehicle transfers from airport to hotel / hotel to airport and hotel to event site / event site to hotel.
-Assisted Event Program Managers for large scale corporate events.

Field Staff Personnel

Talent Acquisition professional with a demonstrated history of working in the SaaS industry. Skilled in Full Cycle Recruitment, implementation of recruiting best practices, managing cross team collaboration, special events management, and human resources. 

Also loves mozz sticks.

taplio

The Battle

Jake Carroll

Taylor Catlin

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