Jacob Molz

REVGEN

We’re creating cool tools using AI and automation to help businesses. These tools help companies make more money and work smarter, without needing to hire lots of new people. We also help businesses keep their customers happy and find new ways to grow.

GM, AI & Automation Solutions

Molz Ventures

As the co-founder of Molz Ventures, I specialize in acquiring cashflow-positive SaaS businesses owned by absentee owners.

Co-Founder

The Startup Sandbox

I help startups under $50M create must-have products, get high-paying customers, and keep them paying more and longer using science, artificial intelligence (AI), and automation.

Founder & Principal AI, Automation & GTM Consultant

CleanAir

I was recruited by the CEO of a Software-as-a-Service (SaaS) and electronics manufacturing startup focused on Indoor air quality and sustainability, hired to turnaround the company and to lead all go-to-market, marketing, sales, solutions engineering, and customer success activities.

Some Key Accomplishments Includes:

• Achieving an 8X revenue boost in 120 days through sales strategy revamp, strategic partnership strengthening (e.g., Carrier Global), and leveraging customer insights for upselling.
• Implementing data-driven sales strategy, resulting in a 3X increase in pipeline development within 90 days by identifying and capitalizing on opportunities with new and existing clients.
• Managing negotiations and closures for $40K-$100K ARR deals with Mattamy Homes and CapitaLand.
• Driving 25% sales growth in North America by identifying market coverage gaps and implementing targeted outreach campaigns.
• Revamping sales strategy and establishing scalable subscription offerings, all of which led to a significant increase in average deal size, primarily in the $30K+ ARR category.
• Cultivating relationships with industry partners, expanding market reach by 25%.
• Establishing key performance indicators, yielding a 20% improvement in sales team productivity.
• Spearheading company strategy plan, focusing go-to-market efforts on the ideal customer profile (ICP) and target buyers, resulting in increased meetings with qualified buyers.
• Participating in product roadmap planning, reducing time to sales by delivering functionality aligned with target buyer priorities.

Senior Vice President of Revenue

24/7 Software

Recognized for exceptional results, I was promoted to lead sales and marketing in a much more expanded role, driving significant market share growth through strategic initiatives, partnerships, and high-performing teams.

Some Key Accomplishments Includes:

• Innovating and launching highly successful product offerings, driving a remarkable 30% increase in sales.
• Expanding into international markets, securing lucrative contracts exceeding $100K ARR with prestigious entities such as Melbourne & Olympic Parks.
• Elevating account-based marketing initiatives through exclusive VIP events hosted at renowned venues like Allianz Stadium, Lord's Cricket Ground, and Allianz Arena.
• Applying exceptional negotiation skills to secure contracts with influential organizations like Madison Square Garden Company, Javits Center, and Tampa Bay Buccaneers, focusing on deals ranging from $50K to $100K+ ARR.
• Leveraging data and analytics to shape sales strategy, identify growth opportunities, and driving informed business decisions.
• Realizing a remarkable 20% improvement in active opportunities, average deal size, win rates, and the sales cycle.
• Cultivating strong relationships with strategic customers, successfully upselling and cross-selling products, resulting in a significant 20% increase in account value.
• Directing and motivating an 8-member sales team, consistently surpassing quarterly targets by an impressive 15% margin.
• Executing a comprehensive sales plan utilizing a transparent framework (focus, field, fundamentals, forecasting, and fun), delivering a notable 6% increase in close rate within just 6 months.
• Leading company-wide efforts in annual gross revenue target planning, consistently achieving targets averaging over $2M annually.

Vice President of Sales and Marketing

In this role, I was recruited and hired to lead all sales efforts for a Software-as-a-Service (SaaS) scale-up, focused on operations and facility management software in sports, entertainment, and adjacent verticals, which were the pioneers of Fan Texting Software for the NFL, NBA, MLB, and NHL.

Some Key Accomplishments Includes:

• Instituting an extensive training and development program, elevating the skills, productivity, and morale of the sales team, leading to an exceptional 35% year-over-year revenue growth.
• Implementing a robust marketing strategy, resulting in a remarkable 50% surge in lead generation across new sports leagues and sectors, which culminated into the successful closure of a lucrative $200k+ ARR deal with Macerich Malls.
• Heading a high-performing team of five sales representatives, surpassing annual sales target by an impressive 138%.
• Overseeing the successful development and launch of a new website and digital marketing strategy, an initiative that generated a substantial 30% increase in website traffic and contributed to a remarkable 20% growth in overall sales.
• Crafting an effective product positioning strategy, enhancing product-market fit and driving a remarkable 20% increase in sales.
• Implementing an efficient CRM system, significantly improving sales team efficiency and elevating customer satisfaction by an impressive 15%.
• Spearheading the company's rebranding efforts, transforming ISS 24/7 into the reinvigorated 24/7 Software brand.
• Orchestrating a comprehensive website revamp and delegated cross-functional team responsibilities to key stakeholders.

Director of Sales and Marketing

Sales, Marketing, and Customer Success Executive | 15+ Years of Go-To-Market Leadership | B2B Startups & Scale-ups

WHAT DO I DO?  I am an accomplished business leader with a proven track record of achieving P&L growth goals.
 
HOW DO I DO IT?  I excel in establishing and nurturing strategic partnerships, exploring new revenue streams, and implementing integrated sales and marketing strategies to drive adoption of innovative offerings. I am also adept at interpreting data to make informed decisions, providing accurate sales forecasts, and leveraging technology for success.
 
I am always eager to network with other professionals, so feel free to contact me today.

Executive Member

GTMfund

Our investor network consists of GTM executives who've seen zero to IPO. We're here to help exceptional founders with great products successfully scale their go-to-market and grow revenue.

Limited Partner

Decisions

Led enterprise Customer Success team, owning customer journey, churn, and renewals.

Senior Director of Customer Success

Fancy Robot

Leveraging ETL, AI, and a novel RAG-based approach, Fancy Robot created a centralized knowledge hub, allowing businesses to query their data through chatbots and integrate insights with existing workflows.

Opting for a bootstrapped approach, I led the team in the creation of an MVP, signing multiple design partners and reducing time to close by an average of 23%.

While ultimately we failed to secure traction, I gained invaluable experience in leadership, fundraising, and product development.

CEO & Co-Founder

GTM Consulting

*** Accepting limited new clients on a case-by-case basis ***

GTM Consulting helps early to growth stage technology companies optimize their go-to-market practices. Our specialties are helping early stage companies get to $1M in ARR by implementing sales best practices and growth stage companies maximize NRR through establishing a revenue-centric center of excellence in Customer Success.

Principal

Cased

Ran GTM for a DevOps platform startup founded by ex-Github CTO

Head of GTM

echowin

echowin leverages AI to automate even the most complex inbound phone conversations

Strategic Advisor - GTM

SecureLink

• C-level CS officer through successful 2020 exit to Cove Hill Partners in the middle of COVID. 
• 24% NRR Rate in FY 2018
• 13% Average NRR Rate from 2019 - 2021
• Launched onboarding department in 2018, leading 15% increase in product adoption
• Increased unit price 12% while maintaining <2% logo churn

Chief Customer Officer

• Led sales & AM organization through successful PE exit to Vista Equity Partners
• Increased ASP 221% over 3 years
• Increased new bookings revenue 700% over 4 years 
• Created profitable professional services unit which generated significant customer value
• Spearheaded successful Gainsight implementation along with customer tiering and lifecycle programs, along with benchmark NPS of 75
• Formalized sales development program, generating 250 new SQLs in its first year alone

Vice President of Sales & Account Management

• Developed sales engineering motion and served principal on all sales demos
• Launched training and onboarding templates still widely used as of 2022
• Served as Key Account Manager to top 10 strategic accounts, comprising 80% of ARR
• Obtained PMP certification to more effectively manage customer projects
• Built internal applications in LAMP tech stack to manage implementations, QA, and asset tracking

Director of Customer Success & Strategic Accounts

Various Companies

Investor & advisor to multiple companies, typically seed-stage SaaS, including:

* Cast.App - Virtual CSM to deliver personalized insights to PLG companies at scale: cast.app
* Stylo - Aggregate thousands of customer interactions to derive the themes and sentiment that need attention: askstylo.com
* Groundswell - Groundswell gives you real-time visibility into how your target accounts are using your product so you can focus on the opportunities that are most likely to convert. trygroundswell.com
* Testbox - Test and compare software before you buy: testbox.com
* Zoee - Built for coaches to optimize their practice and supercharge their relationships
* Replayz - A sales intelligence platform designed to replicate the actions your best reps take so you can close more deals

Investor / Advisor

I serve as a mentor and coach to multiple mid-career go-to-market executives via several companies, including the following:

* Torch (torch.io)
* Guider (guider-ai.com)
* Scalewise (scalewise.com)

Mentor / Executive Coach

Revenue Collective

The Revenue Collective is a private, invitation-only community of sales and marketing executives at growth-focused companies.

Executive Member & Austin Chapter Experience Officer

Cast.app

I help enterprise software companies unlock exponential growth by transforming customer relationships into strategic revenue drivers. With 15+ years scaling GTM organizations from $0 to $50M+ ARR through multiple successful exits, I've learned that the best growth comes from helping customers be wildly successful. 

What I Do
I architect customer success and account management programs that consistently achieve 120%+ Net Revenue Retention while maintaining sub-2% churn. My approach combines strategic value realization with deep technical understanding—particularly in AI and automation—to help customers maximize their investment and expand their partnerships.

Recent Focus
As Co-Founder & CEO of Fancy Robot, I built an enterprise AI platform that reduced customer time-to-resolution by 23% while managing the full customer lifecycle from product strategy to revenue growth. This hands-on experience building AI solutions gives me unique insights into how to position and sell transformative technology beyond the buzzwords.

Core Expertise
Strategic Account Management & Expansion Revenue

Customer Success Leadership & Organizational Design

AI/Enterprise Software Go-to-Market Strategy

Revenue Architecture & Performance Optimization

Executive Relationship Building & Value-Based Selling

Track Record
Grew SecureLink from $350K to $50M ARR through two strategic acquisitions (Vista Equity → Imprivata)

Improved underperforming CS organization GRR from 70% to 90% in 12 months

Built and scaled multiple customer success teams that became revenue growth engines

Let's Connect
I'm passionate about the intersection of AI and customer success, and I'm always open to strategic conversations about how companies can leverage technology to create deeper customer value and drive growth. Whether you're looking to scale your customer success organization, optimize account management processes, or explore how AI can transform your customer experience, I'd love to chat.

📧 strackan@gmail.com

📅 calendly.com/jstrackany

taplio

The Battle

Jacob Molz

Justin Strackany

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?