Customer.io

Help marketers and product teams turn real-time customer data into powerful relationships with their customers.

Account Executive, Mid-Market

Help potential customers figure out how to achieve their marketing goals and use cases with Customer.io. Support with integrations, data structure, and life cycle marketing.

Solutions Architect

Houzz

Served as main point of contact to over 400 accounts. Helped renovation and building professionals leverage Houzz advertising and Houzz Pro software. Onboarded new customers, support adoption and best practices, secure renewals and upsells, land and expand.

Average 108% to goal on renewal, upsell, and retaining businesses challenged by covid restrictions in 2020. Helped CS and Sales teams in pivoting presentations to SaaS model from an advertising model.

Client Success Manager

Salesprocess.io

Help technical founders and CEOs of B2B startups launch and scale their sales process. Sold over $200k in the first three-months, exceeding the quota. Create opportunities w/outbound prospecting and inbound leads.

Account Executive

ZoomInfo

Sold 110% of annual quota and named to President’s Club FY ‘18. Averaged $50k monthly in upgrade sales in addition to renewing expiring contracts where the average account ACV was less than $20k.

Successfully handled a book of 180 accounts at over $3.5M ACV. Focused on both growing accounts expanding in new markets and increasing head-count, and high-risk customers with high-churn risk. 

Helped sales and marketing leaders leverage ZoomInfo/DiscoverOrg data to generate leads and build pipeline. Onboard new customers, support adoption and best practices across marketing, sales, and recruiting departments, secure renewals and upsells, land and expand, secure executive sponsorship.

ZoomInfo/DiscoverOrg is a three-time INC 500 company helping over 1,500 leading Technology Companies close more deals faster by giving them the intelligence they need to seamlessly get in front of IT, Finance, HR, Sales, Operations, Legal & Marketing Decision Makers.

Account Manager

DiscoverOrg

DiscoverOrg acquired ZoomInfo in January 2019. I worked with end-users to better leverage the DiscoverOrg database. Supported sales reps, marketers, and recruiters in generating leads and opportunities.
DiscoverOrg is a three-time INC 500 company helping over 1,500 leading Technology  Companies close more deals  faster by giving them the intelligence they need to seamlessly get in front of  IT, Finance & Marketing Decision Makers.

Customer Success Manager

Fleet Logistics

First sales hire from Seed round to Series A. Found initial value prop and hired/managed sales team. Secured company's first long-term contracts and case studies. Bridged sales, marketing, and customer service. Onboarding new users on customer and provider side. Developing partnerships with providers and buyers on Fleet marketplace.

Sales Director

I help marketing teams transform real-time customer data into finely segmented and highly personalized messaging sequences. Customer.io helps marketers control their customer data and message creatives without relying on their technical teams to pull lists and update messages.

Jacob Zavita

Sales Development Representative

preHIRED

From my preHIRED mentors, I learned sales methodologies, tools, skills, and workflows to be at the top 5% of sales performers.

• Researched & replicated sales systems from preHIRED's Science-Based Sales® methodology.
• Prospected- to generate high quantity & quality of sales leads.
• Qualified - to ensure alignment between buyer and seller.
• Discovered - to dive deep into goals, challenges, and solutions.
• Advised- to uncover value/insight, create urgency, remove barriers, and close deals if there is a
mutual fit between the buyer and seller.
• Science-Based Sales® messaging for calls, meetings/demo calls, social media, and emails.
• Trained on many of the top CRMs, lead generation, sales automation, and productivity tools:
Outreach, Interstellar, Hubspot, Seamless.io, Hunter, & many more!

 Science-Based Sales® Sales Pro

BrainHi

The Cantina Bar & Grill

• Developed the business model and template for continued growth and success.
• Managed all the financials of the business to include: payroll, purchasing, sales, banking, interactions with vendors and suppliers, and daily operations.
• Ensured restaurant’s compliance with all of the city, county, state, and federal licensing/monitoring agents.
• Implemented safety protocols and procedures for the OSHA handbook and policy manual.  Zero tolerance.  0 incidents reported in 17 years.
• Analyzed all of the POS data to create reports on future growth and projections.
• Oversaw the implementation of business plans to achieve sales growth.
• Created strategies to increase inbound sales and seats filled.
• Provided strong leadership and direction for staff to achieve sales and operational goal.
• Created company standards in relation to operations, training, and human resources.
• Validated day to day practices of employees to maintain a positive culture.
• Managed and launched social media platforms to reach 40% more customers and leads.
• Participated in community events to help drive efforts in building relationship awareness.
• Built sales up an additional 30% with the onboarding to several different delivery platforms such Uber Eats, Grubhub, and Door Dash.

General Manager/Partner

TSYS

• Assisted in project start-ups with TSYS de Mexico bank to bank projects.
• Evaluated the testing process, verification, project quality and accuracy to meet client expectations and establish implementation.
• Aided in the development, deployment, and monitoring of business and software improvement strategies.
• Developed performance reports to assist management correct deficiencies.
• Improved strategies by training customers and/or employees with survey methods, process improvement techniques, and statistical analysis.
• Conducted conference calls and meetings to ensure all projects adhered to timelines.
• Assisted TSYS de Mexico with issues during production, transmissions, and implementation.
• Converted 18 banks successfully in the International Services Division from the AXCIS archiving system to the CDROM archiving system.
• Assisted with the marketing and selling of a software product OASIS created by SPEEDSCAN to our Mexican, Honduras, and Bank of Nova Scotia clients.

Senior Process Improvement Analyst

Senior Sales Development Representative at Customer.io

I thrive in fast-paced and challenging environments, whether they apply to my career or life. A commitment must be made each day to work effectively, not necessarily harder.

I have been fortunate in my journey to have had great managers and mentors to help elevate me to the next level. I worked at one of the largest credit card processing companies (Total Systems Services, Inc) in the U.S as a senior process improvement business analyst on their Latin American platform.  I assisted in start-up projects for banks in Mexico and Honduras by meeting with our clients, gathering data, and ensuring project quality and accuracy.  

A few years later, I was offered a partner/ general manager position for a small privately-owned restaurant. My drive was to develop employees, foster relationships with customers, and engage with the community.  The best part of my day was greeting familiar faces and making customers feel welcomed.

The pandemic created much uncertainty, and 2020 was extremely hard to navigate.  Unfortunately, the business was hit incredibly hard, and a difficult business decision was made to sell the operations.  

I am eager to carve a new career trajectory for myself into the tech industry, specifically in SaaS.  The word “Technology” is exciting because of its way of filtering into everything we do. It’s changing lives daily and moving fast!  I discovered preHIRED’s Science-Based Sales®training program, which introduced me to various CRM tools ( Hubspot, Salesforce), lead enrichment (Zoom), lead generation (LeadIQ, ZoomInfo, Discover.org), and the sales process's automation using artificial intelligence. With these additional skill sets, I feel confident and fully equipped to give a SaaS sales team value.  I am excited to show how clarity over closing will elevate future leads and prospects.

I joined BrainHi this past April and beyond grateful and excited about my new career journey in SaaS sales.

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The Battle

Jacob Zavita

Marlene Lemieux

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