I Will Hunt Your Head | Recruiter @ Underground Administration

Versatile and results-driven operations professional with 8+ years of experience spanning HR, recruiting, office management, payroll, vendor relations, and technical support. I thrive in fast-paced, high-growth environments where I can build scalable systems, streamline workflows, and drive both people and process success.

At the core, I’m a builder: of teams, of systems, and of strong cross-functional relationships. Whether I’m leading HR and recruiting strategy, optimizing office operations, or solving tech issues, I bring agility, ownership, and a solutions-first mindset to every challenge.

-Amy / Na'ama / נעמה

Amy Israeli

Truist

Commercial Operations Specialist

SunTrust

·	Provides supervision, oversight, and accountability for all aspects of the mortgage/loan origination document processing for my assigned business segment.
·	Evaluates underwriting criteria then performs thorough audits of the client application and file submissions to identify inaccuracies and adherence violations. 
·	Uses professional judgment to determine if violations and inaccuracies represent intentional misrepresentation, breach, the action of dishonesty, or simple error. 
·	When simple errors are identified, contacts the customer or internal agent to facilitate resolution, then provides follow up until file compliance is achieved. 
·	Escalates suspicious files to executive leadership for further investigation or review. 
·	Thoroughly examines complex accounts, files, and legally binding documents for legal and regulatory compliance. 
·	Maintains and regularly takes action to expand upon knowledge of regulatory compliance, and investor guidelines, and serves as a departmental compliance resource.

Mortgage Loan Processor

Movement Mortgage, LLC

·	Responsible for analyzing and evaluating customer financials such as financial statements, credit valuations, tax records, income records, and asset reports to develop a valid financial profile. 
·	Used internal and external resources to authenticate financial documents, then flagged and further researched suspicious and or inconsistent information.
·	Provided supervision, oversight, and accountability for loan deadlines, document processing deadlines, and the decimation of disclosures, contracts, etc. 
·	Evaluated closing documents and disclosures for completeness, accuracy, and compliance. 
·	Maintained valid and accurate records and journals of actions taken on accounts.

Loan Processor

Wells Fargo

·	Maintained working knowledge of internal policies, lending criteria, underwriting guidelines, Freddie Mac, Fannie Mae, Bankruptcy, and other federal lending regulations. 
·	Performed strategic auditing and analysis of loan documents then used objective methods to identify violations and discrepancies. 
·	Took actions necessary to correct discrepancies and violations, including collaborating cross-functionally with downstream work groups, took ownership of files until resolution was accomplished.
·	Maintained detailed notes, accurately documenting errors/violations and actions taken to achieve resolution, then executed audits and reports for executive leadership. 
·	Tracked compliance-related trends then partnered with leadership to develop departmental policies, standard operating procedures, and training content. 
·	Lead the implementation of quality assurance policies and initiatives relative to Federal and State regulatory compliance. 
·	Managed and mitigated risk and exposure by performing audits on official outgoing communications and correspondences, ensuring compliance with federal, state, and internal guidelines. 
·	Provided training and development through coaching, on the job training and classroom instruction to subordinates, new hires, and clients in need of refresher training.

Compliance Specialist 4 (Compliance & Risk)

Seasoned Business Operations and Compliance Professional with over nine years of experience encouraging compliance through policy enforcement, auditing, analysis, and the development of training and standard operating procedures.

taplio

The Battle

Amy Israeli

Gekeysha Murphy

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