Deutsche Telekom

Senior Partnering and Business Development Manager

Collaboration & Innovation Workshop Facilitator 

I design and facilitate 𝗵𝗮𝗻𝗱𝘀-𝗼𝗻 𝘄𝗼𝗿𝗸𝘀𝗵𝗼𝗽𝘀 to help 𝘁𝗲𝗰𝗵 𝘁𝗲𝗮𝗺𝘀 boost collaboration, tackle complex challenges, and drive innovation. My workshops focus on delivering 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗮𝗹, 𝗮𝗰𝘁𝗶𝗼𝗻𝗮𝗯𝗹𝗲 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 that can be implemented immediately—no fluff, just real results.

If your team is ready to 𝗹𝗲𝘃𝗲𝗹 𝘂𝗽 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 and work more effectively, and feel more engaged - 𝗹𝗲𝘁’𝘀 𝗰𝗼𝗻𝗻𝗲𝗰𝘁!

Collaboration & Innovation Workshop Facilitator

Hrvatski Telekom

Senior Product Development Manager

Senior Voice Services Development and Integration Specialist

Planning and Deployment Specialist

Deutsche Telekom AG

Technical Sales Manager @Business Development & Innovation

Partnering // Business Development // Innovation Facilitation @Deutsche Telekom // M.Eng & EMBA

Have you ever been in a meeting where everyone knows something's off, but no one addresses it? Deadlines pile up, communication breaks down, and progress stalls...

Over my 15+ years at Deutsche Telekom, I've seen even the best teams struggle—not because the work is too hard, but because the right conversations aren't happening.

I've been in those moments of unspoken tension when competing priorities overwhelm teams, and projects slow down—not due to complexity but because we weren't aligned.

𝗪𝗵𝗲𝗻 𝘁𝗲𝗮𝗺𝘀 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗲 𝗼𝗽𝗲𝗻𝗹𝘆, 𝗶𝗱𝗲𝗮𝘀 𝗳𝗹𝗼𝘄, 𝗰𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻 𝗱𝗲𝗲𝗽𝗲𝗻𝘀, 𝗮𝗻𝗱 𝗿𝗲𝘀𝘂𝗹𝘁𝘀 𝗳𝗼𝗹𝗹𝗼𝘄.

By the way—one more "synergy" training isn't the answer!

𝗧𝗵𝗮𝘁'𝘀 𝘄𝗵𝗲𝗿𝗲 𝗜 𝗰𝗼𝗺𝗲 𝗶𝗻.

I facilitate practical, hands-on workshops that spark open conversations, build trust, and foster collaboration. I take pride in helping teams work through challenges and achieve more in a short time than they ever expected.

How I Help:

• 𝗔𝗰𝘁𝗶𝗼𝗻, 𝗡𝗼𝘁 𝗧𝗵𝗲𝗼𝗿𝗶𝗲𝘀: I guide your team through real problems, creating practical solutions.

• 𝗧𝗮𝗶𝗹𝗼𝗿𝗲𝗱 𝗪𝗼𝗿𝗸𝘀𝗵𝗼𝗽𝘀: Every team is unique. I design sessions specifically for your needs, whether it's trust-building, accountability, creativity, or problem-solving.

• 𝗣𝗿𝗼𝘃𝗲𝗻 𝗧𝗼𝗼𝗹𝘀: I leverage LEGO® Serious Play®, Design Thinking, and other methods — but the focus is always on results, not just the tools.

• 𝗦𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗹𝗲 𝗖𝗵𝗮𝗻𝗴𝗲: I'm all about long-term improvement, not just quick fixes.

• 𝗥𝗲𝘀𝘂𝗹𝘁𝘀-𝗗𝗿𝗶𝘃𝗲𝗻 𝗙𝘂𝗻: If you want a fun LEGO playing event that's cool, but I can't help you with that —my workshops are focused on solving real challenges. Fun is the result of the hard work.

Alongside my role at Deutsche Telekom, where I build innovative products with partners, I'm excited to offer my facilitation expertise to new teams outside the company.

𝗔𝗿𝗲 𝘆𝗼𝘂'𝗿𝗲 𝗮 𝘁𝗲𝗰𝗵 𝗹𝗲𝗮𝗱𝗲𝗿 𝘄𝗵𝗼 𝗽𝘂𝘁𝘀 𝗽𝗲𝗼𝗽𝗹𝗲 𝗳𝗶𝗿𝘀𝘁? 

Let's connect!

I'm currently offering 𝗙𝗥𝗘𝗘 𝗟𝗘𝗚𝗢® 𝗦𝗲𝗿𝗶𝗼𝘂𝘀 𝗣𝗹𝗮𝘆® workshops for tech teams looking to boost collaboration—no risk, just real, measurable results.

Why free? 

While I’ve sharpened my skills internally, I’m eager to work with new teams and gain fresh perspectives outside the company. This is a no-risk way for you to try a proven approach that delivers results and for me to meet diverse, high-impact teams.

Interested? 

𝗥𝗲𝗮𝗰𝗵 𝗼𝘂𝘁 𝗯𝗲𝗳𝗼𝗿𝗲 𝗺𝘆 𝗰𝗮𝗹𝗲𝗻𝗱𝗮𝗿 𝗳𝗶𝗹𝗹𝘀 𝘂𝗽!

Ivan Karačić

Coca-Cola HBC

Digital & Technology Director 

Aligning IT digital strategy towards digital transformation, focusing on enhancing digital customer experience through agile delivery and innovative solutions for HT digital platforms. (mobile applications, e-commerce platforms). Leading the team of +20 IT experts, solution architects, tech leads and developers.

Head of Digital Products -Information Technology

I am managing team of 15  product owners in delivering digital product and services in several online platforms: mobile app, webshop, selfcare portal. Active collaboration with DT IT organization in delivering innovative digital solutions locally. Close cooperation with commercial/ICT/business units with strong focus on CRM and Quality assurance and delivery. Digital transformation projects. Agile methodology.

Online group Lead  -  IT CRM

Leading DT project as a part of digital transformation strategy- mobile app (Moj Telekom), supporting commercial and CRM initiatives. Cross country cooperation.

Senior Project Manager - IT Governance and Innovations

Responsible for defining commercial digitization strategy from HQ's perspective and delivering it to DT Europe footprint. (12 countries) Leading international team of IT and commercial digital experts. Strong focus in commercial digitization programmes execution, delivering growth and contributing towards superb CX. Responsible for defining customer segments suitable for digital channels and agile implementation.

Digitalization Programme Lead at EU eTransformation Competence Centr

Developing customer segmentation on a group level according to digital channel prefference. Driving digital channels efficiency and profitability in 12 countries based on DT directives.

Digital and channel transformation consultant at EU eTransformation Competence Center

Tele2

Responsible for implementation of Tele2 strategic IT/business projects locally.
Project manager for Siebel CRM, Siebel Analytics tool (BI), Knowledge management tool. (strategy oriented projects resulting in increased customer satisfaction, product improvement and  process optimization)
Leading project teams (including virtual multinational teams), reporting on project KPIs, closely collaborating with IT and commercial departments in defining business requirements.
Member of Project Reference Strategy group consisting of project managers from other Tele2 countries exchanging best practices and lessons learned, defining centrally agile  project management methodology.
Responsible for maintaining business relationships with local and international vendors (Oracle, IBM), with the focus on quality and process efficiency.

CRM Project manager for CE Europe

Managing projects in customer experience area with focus on call centre process optimization, product development process improvement, digitization.

CRM specialist/CX project coordinator

CRM management trainee

Raiffeisenbank Hrvatska

Business analysis, market research tasks..

Business Analyst

15+ years of experience in strategic IT and digital transformation projects, leading teams (both locally and worldwide) with strong focus on digital transformation, product development and customer experience. Proven expertize of building operating models in fast pace technology environments combining business and IT ecumen.

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Ivan Karačić

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