Powering Gemba Walks with Artificial Intelligence | Follow for posts on Continuous Improvement and Innovation

Hi - I'm Ivan, an industrial engineer with 7+ years of experience in Operations Management and Kaizen.

I serve two main groups of people:

1. Executives tired of broken processes burning money - I show them how to fix it and recapture 15-30% in Muda

2. Founders in Continuous Improvement who know their stuff but can't crack LinkedIn - I show them how to turn it into a legit revenue channel

(send me a direct message for more info)

I started writing on LinkedIn in October 2023. Since then, I have been sharing actionable, educational, and entertaining content to support LinkedIn community members in their Kaizen journey. It helped me grow my audience from 9,000 to 100,000 followers in 2024.

I have been posting around:

	• Continuous Improvement
	• Lean Manufacturing
	• Growth Mindset
	• Innovation

Including insights on 5S, Value Stream Mapping, Leadership, Industry 4.0, and Problem Solving. 

Now I'm building Gemba Walk AI to make every Gemba Walk part of a learning system, where collective insights drive faster, better decisions than any single expert could achieve.

For free weekly tips, subscribe to The Kaizen Geek newsletter.

Ivan Carillo

You've got the organizational pyramid upside down.
 
Most organizations look like this:
 
-CEO 
-VPs
-Managers 
-Supervisors
-Frontline Workers
 
But successful Kaizen companies flip it:
 
+Frontline Workers
+Supervisors
+Managers
+VPs
+CEO
 
Why does this matter?
 
Traditional Thinking:
"Management knows best"
 
Kaizen Thinking:
"Those doing the work know best"
 
In the flipped pyramid:
 
+Decisions flow UP from the Gemba
+Leadership serves those who serve customers
+Managers become obstacle removers, not order givers

Powering Gemba Walks with Artificial Intelligence

If your processes are broken, stop blaming people.

(do this instead)

To solve a problem, 
you must first become aware of it.

Here's yours: your standardization sucks.

Taiichi Ohno once said:
"Without standards, there can be no Kaizen."

Yet most "standards" are..

→ 47-page documents nobody reads
→ Outdated procedures from 2019
→ Tribal knowledge in someone's head

Standardization is something different.

I learned this watching a subway crew in Asia last year:

→ 9 minutes to clean an entire train.
→ 50+ people doing it identically.
→ Zero supervision needed.

Their secret?

Visual standards everywhere.

→ Floor marks for equipment placement
→ Colour codes for cleaning sequences
→ Shadow boards for every tool

Not robots.
Empowered humans with solid methods.

When problems occur, they ask:

"How did the standard fail?"
Not "Who failed?"

P.S. Can a new employee follow your standards on day one?

If not, you don't have standards.

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Founder

Advisor

Writer

Amazon

Junior Research Assistant

Powering Gemba Walks with Artificial Intelligence  | Follow for posts on Continuous Improvement and Innovation

English

Italian

Don't overcomplicate things.
Choose Wisely.
Build Simple.
Think Lean.

Never invent rules from the Ivory Tower. 

Go to the Gemba instead.

When British colonizers faced a cobra problem in Delhi, they had a 'brilliant' idea: 

Pay people for every dead cobra.

It worked. At first.

Then someone realized: 
Why hunt cobras when you can farm them?

Cobra farms sprouted up. 
The government stopped the bounty. 

The farmers released their snakes. 
Delhi ended up with MORE cobras than before.

This is the Cobra Effect. And it happens in your plant too.

You create a metric. 
Your team hits the target. 
The real problem gets worse.

Why? 

People game bad metrics instead of solving problems.

I've seen it hundreds of times on the Gemba:

-operators hiding defects to hit quality targets
-teams rushing through audits to meet completion rates
-supervisors closing tickets without fixing root causes

PS: What's the worst metric gaming you've seen?

Kaizen vs. Innovation 

Both are essential, but they serve different purposes. 

Kaizen:  

+Incremental improvement  
+Low risk  
+High involvement  
+Low investment  
+Immediate results  
+Continuous process 

Innovation:  

+Breakthrough change  
+Higher risk  
+Specialized teams  
+Larger investment  
+Delayed results  
+Periodic events 

Best companies don't choose between them. 

They use Kaizen to optimize current operations  
and Innovation to create new value. 

Kaizen builds the foundation that makes Innovation possible. 
Innovation creates the leap that Kaizen then refines. 

Together, they form a powerful system for sustainable growth.

Do you wanna start your Continuous Improvement journey?

Learn to see the 3M's of Lean.

Most leaders can't see waste.
Because they don't know the 3M's:

The 3M's of Lean refer to  

+Muda
+Mura
+Muri

Three Japanese terms used in the Toyota Production System (TPS).

These concepts are key to identifying why your processes are broken:

1/ Muda → Waste

What customers won't pay for.

Muda can be further classified into:

→ Type I: Muda which cannot be eliminated immediately
→ Type II: Muda which can be eliminated quickly through Kaizen

Example: 

I watched a nurse walk 2.7 miles per shift.
Not caring for patients. Just fetching supplies.

That's Muda.

***
2/ Mura → Unevenness

Mura can be seen as variation in quality, cost, or delivery.

It often leads to Muri and Muda.

Example:

Monday: Skeleton crew drowning
Friday: Full staff standing idle

Creating both overtime costs AND wasted wages.
That's Mura.

***
3/ Muri → Overburden

Unreasonable stress or burden placed 
on workers and processes.

Muri often results in safety and quality issues.

Example:

Expecting 60 minutes of work
in 45-minute windows.

Guaranteeing mistakes and burnout.
That's Muri.

P.S. Which M is killing your operation?

Look closer. It's all three.

Companies waste millions on complex automation while ignoring 5S. 

(which could solve 80% of their efficiency problems) 

This doesn't mean automation is wrong. 
But it should build upon, not replace, solid 5S basics. 

5S is a systematic method for workplace organization. 
It uses 5 principles starting with 'S':  

1/ SEIRI (Sort) 
 ↳ Remove unnecessary items 
 ↳ Keep only what's needed 
 ↳ Eliminate clutter 

2/ SEITON (Set in Order) 
 ↳ Organize remaining items 
 ↳ "A place for everything" 
 ↳ Label and mark locations 

3/ SEISO (Shine) 
 ↳ Clean thoroughly 
 ↳ Regular maintenance 
 ↳ Inspect while cleaning 

4/ SEIKETSU (Standardize) 
 ↳ Create consistent procedures 
 ↳ Document best practices 
 ↳ Visual management 

5/ SHITSUKE (Sustain) 
 ↳ Maintain the system 
 ↳ Regular audits 
 ↳ Make it habitual 

Most teams stop at Shine.

Clean up. Celebrate. Move on.

But without standards, there's no way to maintain it. 
Without discipline, it's just another "program."

Programs come and go. 
5S should be daily practice.

Most people are standing in the wrong line.

Look at this image ↓

Where do you stand when change hits?

Five doors. 
Five lines.
Five responses to change.

Two are packed: resist and complain. 
These lines never get shorter.

Acceptance? A few people. 
Advocacy? Even fewer.
Leadership? Nearly empty.

This is about human nature.

We gather where it feels safe.
But impact lives in the empty lines.

Fast, Cheap, Good - Pick two.

(trade-offs are inevitable)

"We need it fast, under budget, and perfect."

Everyone knows it's impossible. Nobody says it.

Three months later: 

The project is late, over budget, or broken.

You can't have everything.

The worst project managers? 

They promise all three. 
Then they blame the team when it doesn't work.

The most common tendency? Falling into the blame trap. But Deming proved this decades ago:


85% of performance problems come from broken systems and processes. Only 15% stem from workers themselves.

Yet when something goes wrong, we immediately ask: "Who messed up?" Wrong question.

The right question: "What in our process allowed this to happen?"

When you blame people for system failures, you fix nothing. You destroy morale and ensure the same problem happens again.

Your people want to do good work. Give them a process that makes it possible.

PS. Gemba Walks make processes visible. 

I wrote Gemba Moonwalker, a 55-page ebook that can help you build your Kaizen culture (one walk at a time).

Download it here, it's free: https://lnkd.in/dj8wmpQS

Data already shows what is about to break, but you are too distracted to look elsewhere (and that's why same problems keep coming back)

Credit to Oleksandr Khimiak (give him a follow)

Problems keep coming back because your team members ignore what the data is already showing them.

Your machines send five signals before problems escalate:

1/ Sequence deviations

The cycle completes, but the order or timing shifts. This is your earliest warning of instability.

2/ Rising servo power draw

Load increases slowly. No alarm trips. Then suddenly you're firefighting.

3/ Micro-stops

60 seconds here, 30 seconds there. Over a shift, you've lost hours in performance loss.

4/ Parameters drifting inside tolerance

Everything stays "in spec." But quality gradually drops, or throughput falls.

5/ Manual interventions

Every workaround leaves a fingerprint in your process, even when operators don't write it down.

This data exists in your systems right now. But teams stay in reactive mode. 

They lack tools to turn signals into insights. So they rely on opinions in root-cause meetings. 

PS. What signals is your team missing?

47 times I walked past it. Third week at the plant. Same operator, same station same routine. Everything looked "normal." Then my mentor asked:


"What do you see?"

"An operator doing his job well."

He smiled. "Count the steps."

That's when it hit me:

Worker picking up part → 3 steps
Getting tool → 7 steps
Processing part → 0 steps (machine does the work)
Returning tool → 7 steps
Placing finished part → 5 steps

22 steps total. 
Only 1 activity added value.

So, obviously, this layout sucks.

PS. What waste are you walking past every day?

Think about this morning. How much time did you spend searching for your phone, a file, or a tool? That's Muda.

Looking for things adds no value. It wastes skills and creative potential. Every minute searching creates frustration and dissatisfaction.

Now multiply one person's search time by the number of people who search and how often they search. By every day of the year.

That's the real cost of disorganization.
Every minute searching: 
→ Adds zero value 
→ Wastes talent 
→ Creates frustration

And it's costing you more than you think.

Disorganization costs you money, talent, and opportunity every single day. Your team wastes hours that could solve real problems instead.

PS. What did you spend 10 minutes looking for today?

Everyone wants to jump straight to solutions. But you can't improve what you don't understand. Before building your continuous improvement culture, answer this:


Where exactly are you now?

Rate your organization (0-10) on:

→ "We" vs "Me" mindset
→ Accountability vs Blame
→ Continuous Learning vs Know-It-All
→ Standardization vs Chaos
→ Prevention vs Fire-Fighting
→ Data-Driven vs Gut-Feel

The gaps you find are your roadmap.

Innovation isn't a way to justify your salary. Listen to your customers. Identify their real pain points. Then solve their problems. Here's how:
  

Start with what your customers actually need. Don't innovate for the sake of novelty. Turn customer input into innovation instead. 

Here are the main steps I suggest you follow:

Listen first → Talk to customers before building anything new.

Solve real problems → Focus on what's broken or missing. 

Use what work → Don't rebuild from scratch when proven solutions exist.

Hire expertise → Bring in people who've already solved similar problems.

Innovation is about making things work better for the people who use them.

PS. You have another way besides Innovation to improve:

Kaizen →  Small improvements through ongoing human effort, teamwork, and training.

If you like Kaizen, you'll enjoy my weekly newsletter.

Join here: ivancarillo.com

KISS emphasizes simplicity over complexity. Here is the core idea: 


Simpler solutions are more robust, easier to understand, and less prone to errors.

Simplicity should be your key design goal. This means prioritizing essential features and avoiding over-engineering.

Use KISS in problem-solving, software engineering, product design, and beyond. 

Remember:

Straightforward approaches consistently outperform complex ones.

You can order sushi by menu
 
Or you can say “I trust you”.
 
Credit to Marco Zima Simonella (give him a follow)
 
Original post below:
 
My family loves sushi.
Even my kids scream “sushiii” every Friday.
It’s our little tradition.
 
This week we shifted it to yesterday.
You can skip a Friday.
But not a full week.
 
Especially after we spent the Christmas week in Sicily without sushi!
 
We ordered delivery and I picked the different sushi types for the whole family.
 
And it made me think of omakase.
The classic Japanese way to eat sushi.
 
It politely says:
I trust you.
 
That trust is not just handed out.
Sushi chefs spend 10s of years mastering the skills and earning it.
 
Promotions work the same way.
You can get the title but trust comes later.
You earn it by mastering the skills of leadership.
 
Until people can finally say:
I trust you.

Turning product managers into leaders in conflict and ambiguity | Global Product Leader

The future belongs to community builders who understand that value comes from real connections between people. Here are the communities I will be part of in 2026:
 

We're heading toward a world flooded with low-quality AI content. As more people spend time with synthetic chat that feels human (but isn't quite), the ability to be in a virtual space and in real life with other human beings is only getting more valuable. Especially people who are on the same path.
 
With every new person who joins a community of people on the same path, new stories emerge. Things they've tried, things they've done that could be incredibly valuable to you. That is only possible when human beings come together with human beings.
 
These are the communities I am betting on to strengthen my new identity in 2026:
 
Nomads.com → I travel a lot since I left my corporate career. I realised that I like to travel slowly so that I can establish new habits where I am and make local friends. They call it slowmading. Pieter Levels' community is interesting. The guy has a way of looking at life that I like, so I hope to find more people here who vibe the way I do.
 
Modern Maker → My friend Jacob Pegs excudes incredible energy, and the people who interact with him know it.  I have been part of his community for over a year now, but not very actively in 2025. When I went back to read their conversations, I was really impressed. I will be more present this year (https://lnkd.in/dDdTUa7Y)
 
MicroConf Connect → Rob Walling books are the best I have found on the subject of bootstrapped SaaS. It feels natural to me to become part of his community. I haven't signed up yet, but I'm sure I'll find some good vibes there.
 
Kaizen Community → I plan to build my community in 2026. I want to give leaders who are building a Kaizen culture the opportunity to share their experiences. I haven't set anything up yet, but you can express your interest in joining here: https://tally.so/r/VLGV5E
 
PS. You can still stand out with content, but you'll by being more human.

Kevin Kelly, founding executive editor of Wired magazine, distilled decades of wisdom into his book 'Excellent Advice for Living'. Here are my favourite pieces of advice from him:
 
1/ Prototype your life. Try stuff instead of making grand plans.
 
I walked away from my corporate life with no backup plan. I don't have all the answers to move forward, and that's ok. I am letting curiosity guide me. Every day, I do more of what I love and less of what drains me. Action beats planning. Start before you're ready. Build something real, even if it's messy. 
 
2/ Don't measure your life with someone else's ruler.
 
When I joined Amazon, I told myself: "senior manager in 7 years." I worked harder than anyone around me to hit that target. For a while, it worked. Then I realized I was following someone else's playbook. Your definition of success is the only one that matters. Stop comparing yourself to others. What brings them joy might bore you to tears. 
 
3/ A major part of travel is to leave stuff behind. The more you leave behind the further you will advance.
 
I'm minimalist, but I still struggle to let go—especially of relationships that no longer serve me. It's painful but necessary. Leave room in your bag for what you'll discover. The lighter you travel, the faster you move.
 
4/ Gratitude will unlock all other virtues and is something you can get better at.

I'll explore the science of gratitude ore in 2026, as I don't practise it enough. Most people practice gratitude wrong. Listing what you're grateful for produces weak results. The real power comes from receiving gratitude or witnessing others receive genuine thanks. Find one meaningful story where gratitude was genuinely given and received, then revisit it for 1-5 minutes regularly.
 
5/ Perhaps the most counterintuitive truth of the universe is that the more you give to others the more you’ll get. Understanding this is the beginning of wisdom.
 
I firmly believe in this. And I've experienced it directly on here. Sharing Kaizen tips created opportunities I couldn't have engineered through a conventional path. Reciprocity and contribution create returns, but often in unexpected forms and on longer timelines than pure transactions.

PLEASE
 
Stop providing vague or no feedback. 
 
That's hurting your team.

Image credit to Edoardo Pallaro (give him a follow)
 
Yeah, ‘you need to improve’ or ‘Great job’ isn't enough.
It never actually was.
 
According to Zippia, 72% of people find their work
more satisfying if their company have a feedback culture. 
 
What’s the difference?
 
Vague:
 
"You need to be more creative with your proposal."
 
Actionable Feedback:
 
"Try adding diagrams in your proposal. It will add more appeal."
 
Here are 5 ways you can give actionable feedback:
 
1/ Be Specific. And Clear
 
 ↳ Avoid vague statements 
 ↳ Use clear, and objective language 
 ↳ Clearly outline the actionable steps
 
2/ Focus on Behaviours
 
 ↳ Use non-judgemental language to make your point
 ↳ Separate the individual from the action
 
3/ Offer a Path Forward
 
↳ Encourage them to develop a growth mindset 
↳ Rather than being stuck on wrong, give them a way to move forward 
 
4/ Create a Safe Space
 
↳ Be transparent. And talk openly
↳ Demand the same from them 
 
5/ Keep It Regular
 
↳ Integrate actionable feedback into your people management style
↳ Schedule 1:1 meetings to address key concerns.
  
P.S: What’s your approach to feedback?

Career Strategist I Change advisor for Leaders | I help successful professionals build freedom, income & impact through portfolio careers | Speaker I Ex-Citi COO | Follow for modern leadership, career and change

Over the past 25 years, I have built a successful international banking career.
Most recently, I was the Regional COO for Citibank’s $2Bn business across 16 countries in Asia - leading large-scale transformations in digitisation and culture.

But in 2021, I walked away from my high-paying executive role.

Why?

Because I wanted more space.
More time with family.
More alignment between who I am and how I work.

But I didn’t want to start from scratch.
So I asked myself a question:
What if I could build a career around everything I already know - and love?

That’s how my portfolio career began.
And it changed everything.

Now, I help other professionals do the same.

What I’ve built since 2021:
→ A 6-figure portfolio business with 3 income streams
→ Founder of Change is Possible - a business community for professionals redesigning their next chapter
→ 100K+ LinkedIn followers (grew from 17K in under a year)
→ Coached 100+ professionals through successful career transitions
→ Host of a Top 20 global podcast on career change, Change is Possible
→ TEDx speaker, Forbes columnist, and Bloomberg TV guest

Want to build your own portfolio career?
🚀 THE PORTFOLIO CAREER ACCELERATOR (Launching January 2026) 
Apply here: https://docs.google.com/forms/d/1thkmph_EwRxLGfuL9muCsRir1uKDdF2nXYeI7X_1oSA/edit

This is an 8-week program designed to help you:
→ Turn your expertise into income
→ Build a personal brand that opens doors
→ Create your first income stream - even before you leave your job

Only 20 spots. 12 already claimed.

Other ways we can work together:
✔️ Join my business community — Change is Possible https://changeispossible.co.uk/ - doors open for new members on Sept.10, 2025
✔️ Book me to speak — I deliver keynotes on leadership, change, career reinvention, and the future of work - send a DM.
✔️ Hire me as an advisor — I support companies navigating complex transformation - send a DM to meet and explore.
✔️ Book 1:1 coaching — For senior execs ready to design their next chapter - send a DM.
✔️ Book my LinkedIn Growth Bundle — A 2-session intensive where I teach you the exact system I used to grow to 100K+ followers. Apply here: https://docs.google.com/forms/d/1bLp7wmK8xhIpfFu8beImvD5JZQHYsbraTBx5Orjx0zs/edit

P.S. Still wondering if change is really possible?
🎧 Tune in to my podcast Change is Possible — where 100+ professionals share how they redesigned their careers and lives. Watch here - https://www.youtube.com/@ChangeIsPossiblePodcast

Ani Filipova

Scrolling LinkedIn, you will think everyone is operating at 100% every day.

5 am routine ✅
10 client calls ✅
Launched 3 products ✅
Ran a marathon ✅

Meanwhile, I'm over here thinking:

• My video production is weeks behind
• I have zero content prepped for this week - I'm creating as I go
• That Substack I promised myself I'd launch in January is still in drafts
• My follow-up list has a follow-up list

And you know what?

My business is still growing.
My Portfolio Career Accelerator starts in 10 days - with brilliant people already inside.
My community is thriving.
My podcast just passed 30,000 subscribers.

Nobody posts the hard days.
But those are the days that matter the most.

They teach you:
• Perfect doesn't exist
• Decisions get made with incomplete information
• Momentum matters more than intensity

That's why I didn't build my Portfolio Accelerator as a blueprint for perfection.

I built it as a framework for sustainable progress.

Because the move from corporate to a portfolio career isn't about doing everything right.
It's about continuing when nothing feels right.

Sustainable success isn't showing up at your best.
It's showing up anyway.

Some days you are on fire.
Some days, you are just keeping the fire from going out.

Both count.
Both compound.

If you are ready to build a portfolio career that works with your real life - not some imaginary perfect version of it - applications for the Portfolio Career Accelerator close soon.

A few final spots remain. Apply here: https://lnkd.in/gpEqqqFs

We start in 10 days.

Build something that survives your ordinary days.

Follow me, https://lnkd.in/g6R7Yb8t, for daily doses of career, leadership and change truths

-----
Image credit: Jen Blandos

If you followed every piece of “good career advice” you were given, you would be less employable today - not more.

I was repeatedly warned that changing roles this often would destroy my career.

It turned out it didn’t.

They called it professional suicide.
Now I teach executives how to do it deliberately.

19 job changes.
5 countries.
25 years of “destroying my career.”

When I left my first job after 15 months, my mum was appalled.
Stability was everything to her generation.

Two years later, I left again.
Then again.

At Citi alone:
10 role changes.
5 countries.
21 years.

Every move came with the same warnings:

“You are ruining your CV.”
“No one will trust someone this unstable.”
“You’ll regret this later.”

And there were moments I wondered if they were right.

I watched peers climb neat ladders while my path looked… messy.
Hard to explain.
Easy to judge.

At 50, I walked away from a COO role and started again.
That’s when the concern turned into outrage.
People never understood the audacity to want something different.

Here’s the mental model most people miss:

• One skill = one solution
• Two skills = multiple options
• Ten skills = leverage from angles others can’t see

Experience doesn’t add up.
It multiplies.

Today’s market doesn’t reward narrow specialists who need the world to stay predictable.

It rewards people who can:
→ Connect dots across functions
→ Solve problems from multiple lenses
→ Rebuild themselves without panic

A “messy” career isn’t a liability anymore.
It’s optionality.

In a world that reinvents itself constantly,
your ability to change IS your stability.

That’s why I now help experienced professionals turn unconventional paths into:
income, 
impact, 
and freedom - without starting from scratch.

The Portfolio Career Accelerator starts January 26.

20 people.
8 weeks.
A clear system for turning what you already know into a career that compounds - a portfolio career!

10 places remain.
Apply here: https://lnkd.in/g8bpRmYN

Most people don’t need a new career.
They need a better way to frame - and monetise - the one they’ve already lived.

♻️ Repost this for someone still apologising for evolving.
→ Follow me, Ani Filipova, for daily career and change truths.

No one can ruin your day.

Unless you let them.

Most people think their emotions are caused by other people or events.

“They made me angry.”
“That ruined my day.”
“I had no choice.”

But that’s not how it actually works.

Nobody makes you angry.
You choose anger as the response.

That choice happens fast, but it’s still a choice.
The most underrated skill in life and business?

⚠️ Emotional control.

Not suppressing emotions.
Not pretending you are calm.
But responding instead of reacting.

Here is a simple framework I use when I feel triggered:

1️⃣ Name the emotion
Say it out loud or in your head: "I'm feeling frustrated."
Naming the emotion reduces its intensity by up to 50%.
You can't control what you don't acknowledge.

2️⃣ Delay the response
Wait 90 seconds before responding. 
Emotions trigger a chemical reaction in your body for only 90 seconds.
Anything beyond that - it is you feeding the story!

3️⃣ Reframe the situation
“What response helps me win long-term?”

This approach applies everywhere:

Before replying to a passive-aggressive email
Before reacting in a meeting
Before saying something you’ll regret later

Calm people don’t have fewer problems.
They just solve them better.

Your reaction is your responsibility.
And emotional discipline compounds faster than motivation.

♻️ Repost this for someone who needs the reminder.
→ Follow me, Ani Filipova, for more on leadership, career, and change.

Image credit: A.G.E on Pinterest.

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Reset Your Password | LinkedIn

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Sales Navigator

Talks about #leadership, #careerpivot, #futureofwork, and #transformation

Skills don't predict performance. 

Character does.

I once hired the most qualified candidate on paper. 
Impressive CV. Perfect experience. 
They quit in 3 months.

The problem is that most interviews rely on rehearsed answers to predictable questions.

Here are 10 "non-predictable" questions that reveal who someone really is:

1. If money wasn't an issue, what would you choose to do for work?
→ Reveals intrinsic motivation vs. external rewards

2. When was the last time you felt proud at work—and why?
→ Shows what success truly means to them

3. What would you do if you knew you were going to miss a deadline?
→ Tests accountability and honesty under pressure

4. What do you think you owe an employer—and what do they owe you?
→ Exposes work ethic, expectations, and entitlement

5. What are your strongest strengths—and the weaknesses you're actively working on?
→ Reveals self-awareness and growth mindset

6. What's a belief you hold that most people disagree with?
→ Shows independent thinking and confidence in values

7. What do you do when you strongly disagree with your manager?
→ Reveals emotional intelligence and conflict maturity

8. If you could change one past decision, what would it be—and why?
→ Tests reflection, learning, and accountability

9. How do you handle working with someone you don't like?
→ Assesses professionalism when emotions are involved

10. Tell me about a decision you made that disappointed people.
→ Reveals leadership courage and ethical reasoning

Most bad hires don't fail because they lack skills.
They fail because their character was never tested.

📌 Save this for your next interview.
♻️ Repost this with someone building a team in 2026.
→ Follow me, Ani Filipova, for leadership, career and change insights.

Use these in your hiring process

I spent 20 years in banking, thinking I understood how the world worked.

Then I moved from Singapore to Hong Kong to become a COO, and as we began setting up our life again, I realised something uncomfortable:

I’d been living in a professional echo chamber.

My friends were bankers.
My network was bankers.
My entire view of “career” was shaped by one industry and one employer.

I didn’t even realise how limited my perspective was.

I was making decisions - about work and life -
based entirely on my own small bubble,
surrounded by people just like me.

And that’s when it hit me:

I was doing the exact same thing with my career.

I was looking at my future through a banking lens.
Surrounded by banking people.
Measuring success by banking standards.

I had no idea what else was out there.

Not because the opportunities didn’t exist.
But because I wasn’t in rooms where anyone talked about them.

The creator economy?
Never heard of it.

Portfolio careers?
Didn’t know that was a thing.

Multiple income streams?
Honestly, it sounded like a scam.

I genuinely believed my options were:
→ Stay in banking
→ Move to another bank
→ Or try consulting company

That was it.

The problem wasn’t fear.
It was visibility.

When everyone around you is on the same path..
That path feels like the only one.

So how do you break free?

1️⃣ Get outside your bubble 

Find one person doing work that fascinates you but seems "impossible." Talk to them. You'll be shocked how possible it actually is. 

2️⃣ Audit your inputs

Whom are you following? What are you reading? If it's all corporate content, you are trapped in an echo chamber. 

3️⃣ Take one small step into the unknown 

Attend an event outside your industry. Message someone in the creator economy. Learn about one business model you've never heard of.

The moment you step outside your professional bubble,
you realise the world is far bigger than what you’ve been shown.

That’s why I created the Portfolio Career Accelerator.

To show you the massive world of opportunities you can’t see yet,
and guide you if you decide to explore any of them.

We are starting Jan 26, 2026.
A few spots are still open. Apply here: https://lnkd.in/gpEqqqFs

or

👉 DM me and let's talk

Most career advice about “staying relevant” is useless.

People tell you to “keep learning”, “stay curious”, or “embrace change.”

Great. 
Super helpful.
I’ll just add that to my list right after
“drink more water” and “get enough sleep.”

Here’s what actually works - and you can start building it today, at any stage of your career.

It’s called being "T-shaped."

And if you are not developing this right now, you are quietly making yourself obsolete.

After watching careers stall, pivot, and accelerate at every level, this pattern shows up every time.

𝗪𝗵𝗮𝘁 𝗕𝗲𝗶𝗻𝗴 𝗧-𝗦𝗵𝗮𝗽𝗲𝗱 𝗔𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝗠𝗲𝗮𝗻𝘀

Think of the letter T.

• The vertical bar = depth.
Deep expertise in one core area.
What you are known for. What people trust you with.

• The horizontal bar = breadth.
Adjacent skills. Not mastery - just enough to connect dots, make better decisions, and create leverage beyond your lane.

What this looks like in practice:

➡️ Software developer
Depth: AI
Breadth: UX, delivery, business context

➡️ Marketing professional
Depth: campaign strategy
Breadth: data, psychology, financial thinking

➡️ Senior leader
Depth: decision-making
Breadth: technology trends, data literacy, change

➡️ Portfolio careerist
Depth: executive coaching
Breadth: content, products, community, speaking

This is why T-shaped people win.

Specialists struggle when their niche dries up.
Generalists struggle to stand out.

T-shaped people adapt.
They go deep when required 
and zoom out when it matters.

And if their depth becomes redundant (which happens more often than people admit), they don’t panic.
They pivot from a position of strength.

How to Build Your T-Shape (Without Overthinking It)

➊ Know your T
Be honest about your depth and your gaps. Most people are either an “I” (all depth) or a “—” (all breadth). Both stall careers.

➋ Use the 80/20 rule
80% of your effort: deepen your core skill
20%: build adjacent skills that compound it

Depth gets you hired and gets you projects.
Breadth gets you promoted and paid differently.

➌ Don’t dilute your edge
Breadth only works if your depth stays sharp. 
If your core skill slips, rebalance and go deeper before going wider.

𝗧𝗵𝗲 𝗕𝗼𝘁𝘁𝗼𝗺 𝗟𝗶𝗻𝗲

You don’t future-proof yourself by predicting the future.
You future-proof yourself by becoming someone who can adapt to any future.

And that’s exactly what a strong T-shape gives you.

If you are ready to build a portfolio career with both depth and breadth - combining personal branding, monetisation, speaking, board and fractional opportunities, wealth creation, and AI leverage - the Portfolio Career Accelerator starts January 26, 2026.

10 spots are already filled.
10 remain.

Apply here: https://lnkd.in/g8bpRmYN

------
In my newsletter today, I break this down in more detail. Subscribe here: https://lnkd.in/gzDCH9t9

Nothing was “wrong” with my career.

I simply didn’t want this to be it.
So I paid attention.

2019–2021:
Doubting my career, 
sitting in my Citibank office late in the evening
realising I'd built a prison that looked like a palace.

2021:
Left my career
Started posting on LinkedIn.
Gave a TEDx talk
Started planning my business

2022–2024:
Started a podcast.
https://lnkd.in/g73EpXEt
Started coaching.
Became a judge on the Global Change Awards, London

Some things worked.
Some things really didn’t.

A startup investment failed.
An education venture failed.

But the coaching grew.
The podcast grew.
My brand was growing too.
And I learned what people actually needed: options.

2025:
I built a membership community to help professionals grow a personal brand and build a portfolio career - so their entire life doesn’t sit on one job or one title.
https://lnkd.in/gKeB77z9

2026:
On January 26, I'm launching an 8-week Portfolio Career Accelerator. 20 people. 8 weeks. 
A clear path to building personal brand, income, impact, and freedom outside your job.

Nothing magical happened.
Just different choices, repeated over time.

These days, I wake up without an alarm.
I choose my own problems.
I work with people I respect.

The version of me in 2021 wouldn’t recognise my life now.
Not because it’s easier or perfect.
But because it’s intentional.
And because it’s mine.

If you are still sitting at your desk at 8pm, wondering if there’s another way -
you already know the answer.

The only question is whether you trust yourself enough to do something about it.

I'm building for people who want options.
If that's you → apply here to join the accelerator https://lnkd.in/g8bpRmYN
10 spots remain
Applications close January 20.

Bonne Heidig

In 8 days, we go live with The Portfolio Career Accelerator.

I’ve been planning this accelerator for the last 6 months - and it’s finally here.

Not as a course you “consume.”
But as a transition you actually make.

My goal is simple:

• Show corporate professionals the opportunities they are missing
• Build a bridge from corporate expertise to multiple income streams
• Be the translator people need - someone who speaks both corporate and creator

Because most professionals aren’t stuck. They are just operating inside a very small bubble and the accelerator will show them what is outside it.

This is an 8-week program, built around the 5 principles of a portfolio career, plus how to use AI to implement faster - not someday, but now.

Here’s how it breaks down:

Module 1: Build Your Brand & Audience
LinkedIn optimisation, content strategy, high-performing posts, lead magnets, newsletter creation

Module 2: Create Your Products
Turn expertise into courses, workshops, and programs. Pricing, sales process, launch strategy

Module 3: Become a Speaker
Craft keynotes, master delivery, build a speaker kit, and land paid gigs

Module 4: Advisor / Board Member / Fractional Exec
Shift from doer to advisor. Structure engagements. Find and land real opportunities

Module 5: Become an Investor
Investment fundamentals, portfolio building, diversification, and working with brokers

Module 6: Leverage AI
Prompt engineering, custom GPTs, AI agents

And you are not learning from me alone.

We’ve brought in incredible guest trainers - experts in their fields - speaking, investing, advisory, board and AI.

We start on January 26th.

And we already have amazing professionals signed up and ready to start. 

This cohort is capped at 20 people.
Why?

Because this isn’t passive learning.
It’s a transformation - with guidance, accountability, and a room full of people who get it.

If you are tired of living inside a professional bubble…

If you know there’s more available to you than one job title…

If you want someone who’s actually done this to show you how…

👉 Secure your spot here: https://lnkd.in/gpEqqqFs

8 days until we start building your portfolio career.

Let’s go.

♻️ Repost this to help another corporate professional see what’s possible
💾 Save this if portfolio careers are on your 2026 radar

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