Kodobe

Focused on gamification API product management; integration & partnership management; experimentation & optimization to help customers achieve their business goals; and learning experience for interns.

Product Management

Tikdin - Break into Tech

Focused on analytics-driven product development & improvement, strategy execution, and learning experience for interns.

Product Management Associate

Nigeria Natural Medicine Development Agency (NNMDA)

Focused on natural medicine research, stakeholder management, and industrial training student’s learning experience.

Research

Product Manager experienced in delivering technology solutions that achieve business goals

I look forward to connecting with professionals and making new friendships.

If you would like to get in touch, please feel free to reach out to me.

Ire Ogunmokun

OmniRetail Technology Limited

Senior Product Manager - OmniBiz

Managing the customer facing web and mobile applications 
- Defined the scope and refined backlog items (epics/features/user stories) that guided the development of product features.
- Kept track of usage metrics to understand product trends by using data to create a custom report that guided product improvement initiatives that increased user engagement and adoption.

Product Manager- OmniBiz

The Closed Circuit Group

Product Designer

WeDance

User Experience Designer

ITEX Integrated Services Ltd.

- Conducted user research to derive data-informed user requirements/user stories to help optimize the managed product for a seamless user experience
- Achieved a better design trade-off by using the analysed research data, A/B
testing, and use cases to build consensus with stakeholder
- Collaborated with cross-functional teams across the organization; to promptly deliver new products and efficient iterations for existing products.

Product Manager

The LearnDeck

- Feature prioritization and roadmap planning
- Conducting customer interviews and user testing
- Performing market assessments
- Defining and tracking success metrics
-Translating business-to-technical requirements

TIZETI

• Monitoring consumers’ feedback and trends, for prioritizing new functional requirements or revised features and improving user experience.
• Responsible for creating and implementing offline and online marketing activities for Wificall in collaboration with the Design team.
• Leading a cross-functional team of Sales, Customer Support and Software Developers towards achieving the Sales goals and Objectives.
• Achieved over 10,000 application downloads within 3 months of the product’s launch and minimized the churn rate to < 30%.
• Measurement and Evaluation of performance of all Product and marketing activities against set Key Performance indicators.
• Optimized the Wificall Website for a better ranking on Google, and the introduction of Facebook and Google Pixel for audience retargeting.

• Managed interactions with key stakeholders throughout the development and launch of the “Wificall” mobile application.
• Conducted industry & market research, identified problems, and proposed potential solutions.
• Product requirement documentation and preparation of the product roadmap
• Continuous progress evaluation and monitoring to ensure its timely completion.
• Managing the customer support Twitter handle and interfacing with customers online.
• Worked in collaboration with the Marketing Manager to create the product launch plan and online campaign strategy.

Project Manager (WifiCall)

• Managing inbound and outbound calls and emails from customers in a timely manner
• Identifying customers’ needs, clarifying information, research issues and providing solutions
• Seizing opportunities to up-sell the company’s services when the need arises
• Managing the customer support Twitter handle and interfacing with customers online.
• Utilization of the service desk ticketing platform for a prompt & thorough resolution of complaints.

Customer Service Representative

Kraks Media

• Conducting E-mail marketing campaigns
• Analysis of feedback from clients to improve service offerings
• Overseeing direct communications with customers
• Compilation of social media campaign performance reports for clients
- Brands worked with- Close- up Nig., DSTV, Orijin. 
• Engaged in media partnership negotiations to increase the brand's awareness.

Customer Relationship Officer

Jata TS

- Development and presentation of product strategies.
- Preparation of business proposals, and Powerpoint presentation slides.
- Networking and generating sales leads.
- Providing high-level customer service and developing close working relationships with key opinion leaders in the security fields.
- Maintaining after-sale contact relationship with customers.

Business Development

Ecobank Transnational Incorporated

- Handled data entry, records sorting and information retrieval which improved the customer wait time during issue resolution 
- Promoting banking services, answering customer inquiries and ensuring utmost satisfaction
-Doubled the monthly Debit card requests and collections through customer education at the branch

Customer service intern

I am passionate about designing and managing functional digital products  that solve users problems
From my 6 years relevant experience in managing various B2B and B2C SAAS solutions at different stages in their lifecycle, I aim to align users' needs with business needs to achieve economic value.

Outside work,  I delight in helping/mentoring junior PMs to solve problems they might be facing at work

What I do:
* Understanding users' frustrations, goals and needs, then turning them into clear requirements.
* Defining your product's vision and roadmap.
* Ideating, building , testing, launching, measuring, and improving different products.
*Empowering the teams I work with to fully utilize their capabilities
* Defining and tracking the key product performance metrics.

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The Battle

Ire Ogunmokun

Emmanuella Ladipo

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