redPanda Software

Duties and Responsibilities:

Strategic Human Capital Leadership: Develop and implement human capital strategies that align with the organization's overall goals.

Talent Acquisition and Retention: Lead efforts to attract, recruit, and retain top talent, ensuring a diverse and inclusive workforce that meets the organization's needs.

Organizational Development: Design and execute programs to enhance organizational effectiveness, employee engagement, and workplace culture, promoting innovation and agility.

Performance Management: Establish performance metrics, appraisal systems, and feedback mechanisms to drive continuous improvement and employee development.

Compliance and HR Policies: Stay current with employment laws and regulations, ensuring the organization's HR practices are legally sound and ethically responsible.

Leadership Development: Identify and nurture leadership talent within the organization, facilitating leadership development programs to build a strong leadership pipeline.

Employee Relations: Create a supportive and inclusive environment by addressing employee concerns, disputes, and fostering effective communication.

Data-Driven Insights: Leverage data analytics to make informed decisions and provide insights into workforce trends, enabling proactive HR strategies.

Strategic Partnerships: Collaborate with senior leadership and board members to align human capital initiatives with the organization's strategic vision and financial goals.

Comprehensive Benefits and Compensation: Oversee the design and administration of competitive compensation and benefits packages to attract and retain top talent.

Technology Integration: Implement HR technology solutions to streamline processes, enhance data management, and improve the overall employee experience.

Employee Training and Development: Promote a culture of continuous learning, identifying and addressing skill gaps to enhance individual and team performance.

Human Capital Director

Strategic HR Leadership: Develop and execute human capital strategies aligned with the software company's overall business objectives and growth plans.

Talent Acquisition: Oversee the recruitment and onboarding process, ensuring the acquisition of top-tier talent with the skills and expertise required for the company's technology needs.

Talent Development: Implement employee training and development programs to enhance technical skills and foster career growth, keeping the workforce updated with the latest industry trends.

Performance Management: Establish and manage performance appraisal systems, providing regular feedback, setting goals, and aligning individual and team performance with company goals.

Employee Engagement: Cultivate a positive and inclusive workplace culture that promotes innovation, creativity, and collaboration among software engineers and other tech professionals.

Employee Relations: Address employee concerns, conflicts, and grievances, ensuring a harmonious work environment that supports software development excellence.

HR Policy and Compliance: Develop and enforce HR policies, procedures, and compliance initiatives, ensuring adherence to legal regulations and industry standards.

Technology and Tools: Implement and manage HR technology solutions that streamline processes, enhance data analytics, and improve the overall employee experience.

Leadership Development: Identify and nurture leadership talent within the software development teams, offering leadership training and mentorship programs.

Employee Wellness: Promote employee well-being initiatives, including mental health support, work-life balance, and wellness programs to maintain a healthy, productive workforce.

Continuous Improvement: Stay abreast of industry best practices, emerging HR trends, and technological advancements to continuously improve HR processes and practices within the software company.

Human Capital General Manager

Human Capital Business Partner

Retailer

My current position reports into the General Manager for Western Cape region, 
I support all types retail stores being clothing and supermarkets in an HR Capacity focusing on Recruitment and Selection, Learning and Development, Performance Management, Employee Engagement, Succession Management and various HR projects.

Human Resources Business Partner

The HR generalist position reports into the Head of Commercial and Finance in the Information Systems division. 

My role currently supports 700+ staff in Information systems, Online Shopping and Services and Cellular in the following capacities; 

Role profiling
Recruitment & Selection 
Training & Development 
Consulting 
S189 consulting 
Exit interviews
Information Systems Graduate Programme mentor and co-ordinator

Human Resources Generalist - Information Services

Testing and Recruitment for 15 Stores within the Western Cape 
Recruitment for New store opening
SAP H.R processes 
EMPS credit and criminal checks

Human Resources Administrator / Recruitment

Passionate Human Capital Director | Champion of Organizational Excellence | Driving Transformation through Talent

🔹 About Me:
As a dedicated Human Capital Director, I am driven by a fervent belief in the transformative power of talent and the boundless potential of organizations. With a career spanning 10 years, I have consistently proven my ability to create strategic, forward-thinking human capital strategies that drive growth, foster innovation, and elevate workplace culture.

🔹 Professional Journey:
Throughout my career, I've had the privilege of partnering with diverse organizations, from startups to industry leaders, helping them navigate the dynamic landscape of human capital management. My expertise spans talent acquisition, employee development and performance management.

🔹 Impact-Oriented Leadership:
I'm deeply committed to nurturing and harnessing the full potential of an organization's most valuable asset—its people. My leadership style is rooted in empathy, collaboration, and data-driven decision-making. I have a track record of cultivating high-performance teams, fostering an inclusive workplace, and aligning HR initiatives with strategic business goals.

🔹 Strategic Vision:
I thrive on translating complex business challenges into actionable HR initiatives. My strategic acumen allows me to foresee trends, adapt to change, and build adaptable, resilient organizations. I firmly believe that human capital is the cornerstone of sustainable success.

🔹 Continuous Learning Advocate:
In the rapidly evolving field of human resources, I'm an advocate for continuous learning and growth. I am a firm believer that personal development, both for myself and my team, is the key to staying ahead in the ever-changing world of work.

🔹 What Drives Me:
I am inspired by the opportunity to make a positive impact on both individuals and organizations. My goal is to create workplaces where people feel valued, empowered, and inspired to excel. I am passionate about fostering a culture of inclusivity and belonging, where every voice is heard and every talent is recognized.

🔹 Let's Connect:
I am excited to connect with fellow professionals, thought leaders, and organizations who share my passion for unlocking the full potential of human capital. If you're interested in exploring collaboration opportunities, sharing insights, or simply having a meaningful conversation about the future of work, please don't hesitate to reach out.

Insaaf Daniels

Santam Insurance

Responsibilities:

◾ Information Security Governance: Manage and maintain comprehensive documentation for information security governance, ensuring version control and up-to-date records.

◾ Third-Party Risk Management: Oversee the administration and compliance of third-party risk management tools, Triplicity and Resilience, for the Santam Group.

◾ Process Documentation: Create and maintain documentation that validates the effective implementation of governance and assurance processes.

◾ Outsourcing & Third-Party Register Maintenance: Keep the cloud technology outsourcing and third-party register accurate and current.

◾Logical Access Review: Develop and document schedules for logical access reviews of Line of Business Applications, track outcomes, and facilitate the resolution of issues.

◾ Security Process Automation: Lead initiatives to automate relevant security processes for increased efficiency.

◾ Audit and Risk Management: Monitor security-related audit findings and IT risks, ensuring timely follow-up and resolution.

◾ Policy Compliance: Address breaches of information security policies and take necessary corrective actions.

◾ Reporting: Contribute to quarterly reports by providing relevant data, including statistics and summaries.

◾ Risk Escalation: Facilitate the timely escalation of new or increasing cybersecurity risks.

◾ Risk Documentation: Document identified risks during Control Self Assessments and Crown Jewel Risk Assessments.

◾ Incident Analysis: Conduct root cause analyses for cybersecurity incidents to identify and resolve underlying issues.

◾ Asset & License Management: Assist in maintaining an updated configuration register of assets and licenses.

◾ Security Operations Support: Provide administrative support to the Information Security team to ensure smooth daily operations.

Information Security Administrator

Sanlam

Administrative Responsibilities:

◾ Application and user identity and access administration (including maintaining end user security access rules and  profiles across multiple systems and platforms)
◾ User access administration, role and policy-based access controls, including identity management, provisioning and de-provisioning access.
◾ Assisting in policies and procedures (including staff support for security related to identity and access incidents and awareness)
◾ Analyze and resolve technology and end user incidents during standard business hours and on-call rotations; Monitor issue resolutions and collaborates with the application teams, vendors and engineers when necessary to resolve issues.
◾ Manage user accounts and access permissions within the Sanlam Group Technology Security Infrastucture and Applications, by reviewing user IDs or access request forms to determine if they are accurate, complete, approved and appropriate. 
◾ Contact requestor, manager and/or data owner as necessary. If in order, establish the requested access and notify the user.
◾ Conduct periodic audits of accounts and access by performing online research and producing reports of users with access to particular systems or resources. Provide updated user listings periodically for review or upon request by management or Data Owners.
◾ Ensure timely removal or modification of access based upon termination listings, emergency requests and change request forms.
◾ Develop procedural documentation for Access Services and Auditing purposes and maintain access request audit trail.

Technical Responsibilities:

◾ Service new requests to create, adjust and remove users and access on the following environments:
- Microsoft Active Directory
- IBM Tivoli Identity Manager
- Sanlam Mainframe applications
- Santam Mainframe
- J.D.Edwards
- AJS
- Web-E
◾ Service requests to grant access to File Shares
◾ Exchange management (Assisting with mailboxes and permissions, troubleshooting issues with access)

◾ Front Line Desktop Support via Telephone or Service desk initiated requests.
◾ Troubleshoot problems over phone or via remote desktop technologies.
◾ Detect major incidents and making sure relevant parties get notified to minimize downtimes:
 - Incident logging
 - Incident categorization
 - Incident prioritization
 - Incident assignment
 - Task creation and management
 - SLA management and escalation
 - Incident resolution
 - Incident closure
◾ Follow-up on all unresolved calls, with feedback being provided back to client.

Service Desk Agent

ENHALO

Responsibilities:

◾ Monitoring and setting up company backups (Veeam Backup and Replication / Acronis)
◾ Installing, Configuring, Maintaining and Troubleshooting of user workstations on company LAN
◾ Format and Reload of user machines, ensuring all user data is backed up and secured before format 
 Ensuring correct software is loaded onto the user’s machine before delivery.
◾ Front Line Desktop Support via Telephone or Service desk initiated requests.
◾ Troubleshoot problems over phone or via remote desktop technologies.
◾ Company Server Infrastructure monitoring and proper escalation of alerts (Logic Monitor)
◾ Exchange and Active Directory administration, including new user creation, password and lockout 
 resets.
◾ User Rights Management via group membership changes in Active Directory.
◾ Telephony Support – including, Asterisk configuration changes and troubleshooting.
◾ Corporate and Call Centre applications support, troubleshooting and issue escalation.
◾ Follow-up on all unresolved calls, with feedback being provided back to client.
◾ Daily administration of Windows 10, Server 2012, Server 2016/2019.
◾ Office 365 management (Admin: Skype, SharePoint, Teams, Exchange involved granting permissions on these platforms, running reports, making changes to profiles as well as troubleshooting by using tools on the platforms )
◾ Mimecast Management (Running reports, blacklisting and whitelisting domains, troubleshooting issues regarding the application)
◾ Diagnose and fix Hardware / Software problems.
◾ Setting up and installing of Printers, Networks, WI-FI, Bluetooth, Hard-drives, VGA cards, Network 
 cards , Sound cards.
◾ Install, configure and replace computer components.
◾ Configure and setting up VPN connections to ensure that users can remotely access company data.
◾ Yomelele ISP Consultant - Assisting users with Network related issues and user queries

System Engineer

evolv networks

Responsibilities:

◾ Monitoring and setting up company backups (Veeam Backup and Replication / Acronis)
◾ Installing, Configuring, Maintaining and Troubleshooting of user workstations on company LAN
◾ Format and Reload of user machines, ensuring all user data is backed up and secured before format 
   Ensuring correct software is loaded onto the user’s machine before delivery.
◾ Front Line Desktop Support via Telephone or Service desk initiated requests.
◾ Troubleshoot problems over phone or via remote desktop technologies.
◾ Company Server Infrastructure monitoring and proper escalation of alerts (Logic Monitor)
◾ Exchange and Active Directory administration, including new user creation, password and lockout 
   resets.
◾ User Rights Management via group membership changes in Active Directory.
◾ Telephony Support – including, Asterisk configuration changes and troubleshooting.
◾ Corporate and Call Centre applications support, troubleshooting and issue escalation.
◾ Follow-up on all unresolved calls, with feedback being provided back to client.
◾ Daily administration of Windows 10, Server 2012, Server 2016/2019, Office 2016/2019.
◾ Office 365 management (Admin: Skype, SharePoint, Teams, Exchange involved granting permissions on these platforms, running reports, making changes to profiles as well as troubleshooting by using tools on the platforms )
◾ Mimecast Management (Running reports, blacklisting and whitelisting domains, troubleshooting issues regarding the application)
◾ Diagnose and fix Hardware / Software problems.
◾ Setting up and installing of Printers, Networks, WI-FI, Bluetooth, Hard-drives, VGA cards, Network 
   cards , Sound cards.
◾ Install, configure and replace computer components.
◾ Configure and setting up VPN connections to ensure that users can remotely access company data.

Systems Engineer | NOC Engineer

Sebata Municipal Solutions

Microsoft Windows Server 2012, Learnership.
Training covered the following:
◾ Installing and Configuring Windows Server 2012
◾ Administering Windows Server 2012
◾ Configuring Advanced Windows Server 2012 Services

Student Intern

Phoenix Marine Manufacturing

Responsibilities:
◾ Setting up CNC Machine
◾ Designing and Programming AutoCAD Designs

CNC Operator and Programmer

New Age Engineering Solutions

Responsibilities:
◾ Inspecting and Fault find on Safety Relief Valves
◾ Attend to Technical issues

Maintenance Assistant

Personal Business

responsibilities:
◾ Installing and Configuring Windows Operating Systems
◾ Software repairs, System Backup and Restore/ Mobile Software Repairs

Mobile Software and Computer Desktop Technician

Bonwit Clothing

Responsibilities:
◾ Plastic Machine Operator
◾ Maintaining a Good Housekeeping Duties and General Maintenance.

Handyman

Hello, I’m Dwain. I specialize in safeguarding the Confidentiality, Integrity, and Availability of critical systems, helping organizations enhance their security posture. With a strong passion for identifying opportunities for improvement, I combine technical expertise with effective stakeholder collaboration to address complex business challenges and deliver impactful solutions.

𝐀𝐑𝐄𝐀𝐒 𝐎𝐅 𝐄𝐗𝐏𝐄𝐑𝐓𝐈𝐒𝐄 👨🏼‍💻🛡️🛠️
🎯 Help develop the Identity and Access Management teams and mature the capability.
🎯 Administer technology-based tools or methodologies to review, design and/or implement products and services to provide a strong Identity and access management program that balances access with compliance, service and confidentiality.
🎯  Providing Identity and Access advice for projects and changes, including design of technical controls, review of business process controls and input into role based application access ensuring the principles of segregation of duty and least privilege are applied.
🎯 Identifies the broader impact of current decisions related to user access, data access and information security.
🎯 Review and analyze security logs and alerts to identify potential security breaches and threats
🎯 Conduct investigations into security incidents and provide analysis to help identify the root cause of the issue
🎯 Assist with the Co-ordination of the IT elements for internal and external audits.
🎯 Server Infrastructure : Active Directory, Hyper V, Microsoft Azure, Data Security, Data
Collector Sets, DHCP, Network Load Balancing, Network Policy Server Infrastructure, RADIUS
Server, Windows Deployment Services, Data Security & Identity and Access Solutions
🎯 Protocols : TCP/IP, DHCP, DNS, ARP, FTP, TFTP, VLAN, HSRP, Ether-Channel load –balancing

𝐊𝐄𝐘 𝐀𝐂𝐇𝐈𝐄𝐕𝐄𝐌𝐄𝐍𝐓𝐒 🏅🏆


𝐑𝐞𝐚𝐜𝐡 𝐨𝐮𝐭 𝐭𝐨 𝐦𝐞 𝐝𝐢𝐫𝐞𝐜𝐭𝐥𝐲.
📥 𝗠𝗲𝘀𝘀𝗮𝗴𝗲 me here on LinkedIn
📧 𝗘𝗺𝗮𝗶𝗹: dwain@goright.co.za

taplio

The Battle

Insaaf Daniels

Dwain Lewis

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