Contract

Project Manager & ML Engineer

ThirdAI Lab

ML Consultant

Upwork

• Analyzed campaign and sales data to uncover insights that drove a 15% increase in lead conversions across B2B clients.

• Created interactive dashboards and visual reports using Excel and Tableau, enabling stakeholders to track KPIs in real-time.

• Collaborated with marketing and product teams to optimize funnels using data-backed segmentation and targeting strategies.

• Conducted competitive and customer behavior analysis to inform product positioning and go-to-market decisions.

• Translated raw data into actionable strategies - blending business logic with data interpretation for measurable impact

Business Analyst

Integrated Web Solutions

• Built and deployed lightweight ML models using Python (scikit-learn) to power user behavior predictions and content recommendations.

• Integrated models into production via Flask APIs, improving personalization and automation within client-facing web platforms.

• Enhanced web performance and responsiveness using JavaScript, PHP, and MySQL, leading to a 20% speed boost.

• Delivered clean, mobile-friendly UI/UX with HTML5/CSS3, optimizing user engagement across devices.

Machine Learning Engineer

NITI Aayog

Contributed to a government case study by delivering data-driven insights on revenue vs. expenditure patterns across Indian states.

Key Contributions:
• Automated public data collection using Python (Selenium, BeautifulSoup)

• Analyzed & visualized key disparities in services using Pandas, Seaborn & Matplotlib
• Applied statistical techniques (T-Test, ANOVA, etc.) via R and Excel

• Built interactive dashboards in Tableau that aided strategic policy decisions

Data Analyst

entGalaxy

Built and led a performance-driven digital agency that delivered tailored growth strategies for startups and SMEs across domains.

What we did:
• Growth-focused campaigns (PPC, SEO, Social Media)
• Scalable website development (WordPress, Shopify)
• Conversion-oriented content & visual strategy

Key Achievements:
• Drove a 30%+ increase in leads and 25% revenue growth for top clients
• Scaled a lean team of 10+ to deliver results in fast-paced, competitive markets

CEO/Co-founder

✔ I’ve hit the max (30K) connection limit on LinkedIn - feel free to follow if you're into scalable AI, GenAI, or real-world ML.

I’m an AI/ML engineer building intelligent systems that move beyond prototypes - systems that scale, adapt, and perform under real-world constraints.

✔ I work across LLMs, GenAI, and agentic AI, with a focus on:
• Scalable system design
• Data-centric ML workflows
• Reliable, automated MLOps pipelines

✔ I care about clean data, clean deployments, and building things that actually work.

➤ If you're working on something ambitious in AI - Let’s connect.

Arpit Singh

Private company

Executive Administrator

Santa Fe Dining

I spent the last 8 years guiding operational activities, patron relations, and special projects for La Casa Sena. La Casa Sena is Santa Fe Dining’s most high-end restaurant location and experiences up to 1,000 patrons per day coupled with 50+ events per year.

Like most restaurants in Santa Fe, we were flooded with customers each summer during the busy tourism season. I recruited, interviewed, and hired up to 80 – 100 staff per year to keep up with demand.

I am most proud of the culture shift I caused, which dramatically skyrocketed employee engagement and slashed employee turnover. Additionally, the restaurant garnered an impressive 4.5 out of 5 stars on OpenTable.

► “Her experience with people was a bright light to many of the young people who needed her wisdom and guidance... Good leaders guide people to follow instructions but great leaders like Florence inspire people to do their best.” – Direct Report

► “Florence takes a hands-on approach to leadership and management. She works alongside staff to provide all necessary support, guaranteeing our customers have the best experience possible. Florence is constant in her ability to manage such a large operation largely due to her profound understanding of the business from the ground up. She is as aware of the importance of support staff as she is of leadership.” – Direct Report

► “Florence’s rapport with guests in flawless... Her customer retention skills are a model of how we want our staff to treat our guests... The staff enjoys her enthusiasm and respects her dedication...” – General Manager, La Casa Sena

Manager

Cafe Cafe

Before joining Santa Fe Dining, I led operations and Human Resources for Café Café. My team of 20+ catered to the Santa Fe community,  locals, and visitors.

I am proud of our impressive 83% retention rate within the notoriously high turnover hospitality industry, 4+ out of 5 stars on Yelp, and ‘Best Restaurant in Santa Fe’ award, which we received during our first year in operation. 

► “Florence possesses a natural ability to inspire the people who work with her, with seemingly effortless grace. This in turn created an atmosphere of comfort and confidence for patrons.” – Owner, Café Café

Operations Manager

Santa Fe Partners in Educat

After relocating back to Santa Fe in 2006, I joined Santa Fe Partners in Education, a nonprofit committed to improving the quality of public education by partnering directly with teachers and the community. 

As an administrative coordinator, I upheld the organization’s mission by providing administrative support, project management, and customers relations 

While I was offered a permanent position with the nonprofit, I declined the position to pursue a leadership role with Café Café.

Administrative Coordinator

Advanced Contracting, LLC

While I have spent most of my adult life in Santa Fe, I spent two years in Miami overseeing the day-to-day office operations for a commercial and residential builder delivering multimillion-dollar projects for clients such as the Salvation Army, schools, and churches. 

Beyond interacting with clients, engineers, building suppliers, insurance agencies, and the greater Miami community, I provided confidential administrative support, bookkeeping, and complex project management to the CEO and president.

Office Manager

DLC, Inc.

I guided the day-to-day operations for two high-end entertainment venues – The Drama Club and The Paramount Nightclub – in Santa Fe. We served as a cultural hub for the Santa Fe community.

I not only led a team of 40+ staff spanning multiple bars, a cocktail lounge, dance floor, and kitchen, but also orchestrated hundreds of annual events across 9,000 square feet of event space, liaised with local bands, and partnered with a booking agent to secure top talent.

I’m Florence. I’m a community leader, artist, and advocate.

✔ COMMUNITY LEADER: While I am a native New Yorker with an early career in corporate America, I now call Santa Fe home. I have spent the last 20+ years promoting Santa Fe to local patrons and tourists.

✔ ARTIST: I received my first camera when I was 5 years old. I have been creating — through photos, through words, and through the teams I lead — ever since. You are connected to something greater than yourself when you are creating.

✔ ADVOCATE: As a writer, photographer, and artist, I possess a deep appreciation and respect for local artists and community advocates. The work we do is transformative, powerful, and life-changing.

Community and art are both critical for my spirit. As you review my profile, you will find that I have been an artist, in one form or another, my entire life. I have crafted top-notch teams, inspired new processes, and orchestrated bespoke events.

✉ I welcome the opportunity to connect with fellow artists and community lovers. You may reach me at florencelamb777@gmail.com.

STRENGTHS: Team Leadership & Coaching ✦ Operations Leadership ✦ Budget Administration ✦ Continuous Process Improvement ✦ Project Management ✦ Event Planning & Orchestration ✦ Inventory Planning ✦ Database Management ✦ Culture & Arts Initiatives ✦ Community Engagement ✦ Photography ✦ Graphic Design

taplio

The Battle

Arpit Singh

Florence Lamb

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