Truist

VP, Scrum Master

Championship Speakers Bureau

•	Motivational Speaker educating young adults and students to be the best version of themselves.
•	Developed unique lessons and activities for life situations.
•	Partnered with Championship Speaker Bureau.
•	Strong Interpersonal, verbal and written communication skills.
•	Demonstrated ability to work well under pressure and stressful conditions while maintaining a sense of humor to see projects through to execution, while combining and perseverance in times of need.
•	Communicated and collaborated with community groups and leaders; build relationships and make personal connections with clients, customers, and others.
•	Helped to encourage over one thousand individuals to advocate for anti-bullying.

Professional Speaker

TikTok

• 2 million followers on the platform
• Advocate for people with special needs
• Spread awareness about community events 
• Spokesman for people with mental health problems
• Encourage people to come together while creating a strong, loving community

Tiktok Influencer

LightStream

20|20 Group LLC

•	Facilitated teams to follow Agile and Scrum practices to promote prioritization, team readiness and Sprint commitment to achieve delivery goals.
•	Partnered with design team on work processes that merge methodologies of Agile and waterfall (Agile Fall) to maximize efficiency and achieve project goals.
•	Worked with scrum masters on understanding when to apply basic agile-coaching and basic coaching, effective listening skills to help point team members towards solutions by asking the right questions.

Scrum Master

UnitedHealthcare

•	Facilitated Daily Scrum meetings and stand-ups, collaborated with cross functional teams to beat delivery targets by 20%.
•	Implemented Scrum principles and practices and continuous improvements; identified and team impediments in team discussions.
•	Coached, mentored scrum teams on how to apply scrum principles of management to their daily work.

Meet Ifeanyi Imachukwu

- I am a Professional Speaker/Scrum Master helping adults and the youth to be the best version of themselves.

•Developed unique lessons and activities for life situations.

•Dedicated Scrum Master experience in driving the adoption of Scrum principles and best practices, transforming organizations from Waterfall to Agile software development, promoting self-organizing and cross-functional teams

• Partnered with Championship Speaker Bureau in 2020.

• Strong interpersonal, listening, and rapport-building skills, with the aptitude to effectively communicate with customers, coworkers, business associates, and management, maintaining a positive working environment.

•Through my journey, I have been able to show others how to empathize for those who are misunderstood, judged, and hated.

– “In life, we look for answers. I myself still look for answers. What I have learned throughout the course of my life is that we all matter. We are the answer to life itself. Together we rise. Unity brings us together, while hatred and misunderstanding tears us apart.”

– “It takes time to be great, yes. There’s something inside of you that is so great. All great things take a little bit longer to season!”

“Mental health is at an all time high. You will either come back in peace, or come back in pieces.”

-Ifeanyi

Ifeanyi Imachukwu

Foundever

•	Deliver exceptional inbound phone support to USAA members, assisting with deposit account inquiries, transactions, and issue resolution with professionalism and empathy.
•	Monitor and analyze member accounts for suspicious or fraudulent activity, ensuring regulatory compliance and proactive fraud prevention.
•	Apply in-depth knowledge of banking regulations including Reg CC, Reg E, and BSA/AML to resolve issues and provide accurate guidance.
•	Consistently exceed KPIs in call resolution time, quality assurance, and customer satisfaction metrics.
•	Manage high-volume financial transactions accurately while maintaining strict adherence to policies and minimizing errors.
•	Build strong customer relationships by offering personalized financial advice, enhancing member trust and retention.
needs.

Member Services Representative

Home Instead

•	Coordinate interview schedules between candidates, hiring managers, and interview panels.
•	Serve as the main point of contact for candidates throughout the hiring process.
•	Provide updates, answer questions, and ensure a smooth, professional experience from application to onboarding.
•	Compile data on recruiting metrics, such as time-to-hire, applicant sources, and candidate experience.
•	Generate reports to provide insights on recruitment performance and identify areas for improvement.
•	Support HR team with onboarding processes, orientation sessions, and other recruiting tasks as needed.

Recruiting Coordinator

Fire Atlanta LLC

•	Assisted in creating project plans, schedules, and timelines.
•	Coordinated project milestones and deliverables.
•	Monitor project progress to ensure adherence to timelines.
•	Maintain daily updates on project statuses and report delays or issues to senior managers.
•	Organize and maintain project documentation, including project charters, meeting minutes, and reports.
•	Assist in preparing status updates, performance reports, and presentations for stakeholders.
•	Responsible for eliciting, documenting, and maintaining both functional and non-functional requirements, translating them into enhancement user stories for development and backlog prioritization.

Project Manager

MATRIX Resources - COX Enterprises 

•	Responsible for gathering and refining business requirements through collaborative sessions with business subject matter experts, ensuring alignment of functional needs with technical solutions.
•	Demonstrated strong verbal and written communication skills by collating business requirements and delivering meticulous technical designs for the updates and maintenance of ServiceNow, ensuring alignment with organizational needs and objectives. 
•	Designed and executed system testing based on ServiceNow intake.
•	Serves as liaison between business users and technical staff in the implementation and development of business process automation.

Business Analyst II

Qualinfotech Solutions Inc - Arizona Public Service 

•	Assisted with gathering and refining business requirements, conducting collaborative mapping sessions with business subject matter experts, and leveraging Azure DevOps for tracking and managing requirements, user stories, and sprint progress.
•	Executed and performed implementation of User Acceptance Testing (UAT) throughout project lifecycle to ensure system functionality aligned with business requirements.
•	Coordinate and track open and outstanding JIRA tasks and project deliverables across multiple workstreams, ensuring timely completion.
•	Provide administrative support including scheduling meetings, managing calendars, and preparing agendas and meeting minutes.
•	Facilitate recurring and ad hoc meetings, documenting outcomes and ensuring follow-up on action items.
•	Maintain and update project documentation, SharePoint sites, and team repositories for consistent communication and alignment.
•	Monitor resource allocations, escalate potential gaps or conflicts to project leadership.
•	Collaborate with internal teams and external vendors to maintain schedules and deliver milestones efficiently.
•	Prepare and distribute regular project status reports and dashboards for stakeholder visibility.
•	Identify and escalate risks or blockers, supporting proactive issue resolution and alignment with overall program goals.

Senior Project Coordinator

State Farm Insurance

•	Facilitated the orientation of new staff members through informative onboarding sessions that covered company policies and procedures.
•	Conduct in-depth risk assessments to determine coverage terms and premiums.
Ensure regulatory compliance by applying expert knowledge of insurance laws and guidelines.
Analyze applications and claims to identify exposures and make informed underwriting decisions.
Possess a comprehensive understanding of property and casualty insurance, including industry-specific risks and coverage structures.
•	Recommended changes or improvements in existing training processes as needed.

Learning Delivery/ Jr Business Process Analyst 

US Army

•	Prepared reports on supply activities, including inventory levels, stock locations, and cost analysis.
•	Generated weekly performance reports based on key metrics such as delivery times, costs.
•	Managed warehouse space utilization by relocating items as needed.
•	Monitored compliance with established policies and procedures regarding inventory control.
•	Developed strategies for optimizing supply chain processes across multiple sites.
•	Maintained records of all incoming and outgoing shipments to ensure accurate tracking.

Logistics Specialist 92A

Experienced professional leveraging strong analytical abilities and proficiency in SDLC methodologies, including Waterfall and Agile/Scrum. Skilled in identifying improvement opportunities and providing actionable business intelligence to drive sustainable growth in manufacturing and development processes.

taplio

The Battle

Ifeanyi Imachukwu

Tante P.

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?