solutions by stc

Manager Sales

IDC is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries.

Go-to-Market

IDC brings together users, analysts, vendors, business and professional associations, academics, government officials and the pres.

T2 - Business Research & Development

Key Profile:

- Recognized internally as a specialist on business matters. Works independently and in collaborative nature. Completely mastered business skills required to accomplish the job. Provides guidance, coaching, and advice to less experienced sales people.

- Achieve sales targets established by the board, and execute sales strategies as a member of a Sales Management team.

- Start and manage the whole sales cycle, and be the focal point in all relations with a prospective client.

- Develop sales leads and prospects with current and potential clients and follow up on referrals.

- Provide advice and support Pre-Sales when preparing material to address potential client’s business needs and constraints.

- Make contacts with potential and current clients and introduce proposals for a demonstration and an info session on Company products and services.

- Negotiate terms and conditions of all sales and service agreements, both with new and existing clients.

- Provide leadership in client relations regarding implementation projects and sales of consultancy services.

- Follow up and ensure client satisfaction throughout the lifetime of the relationship as T2 believes in long term commitments to its clients.

- Engage in market research and build perspective client profiles with respect to their current systems, potential future software investments and strategies, and key decision makers. Perform competition analysis with respect to strengths, weaknesses, and opportunities and threats.

- Build long-term relationships and referrals with C-level, senior managers, officers, and key opinion leaders in the Government, telco and banking sectors, and establish and continue relationships with primary alliance partners and identify new market and growth opportunities to build a strong sales pipeline.

-Perform such other duties, functions, and services, consistent with status or vocational ability, as may from time to time be required.

Sales Manager

Mobily

Focusing on providing a Business solution that goes from BPO to providing desktop and mobile phones for companies.

the objective is to enable business and government agencies to focus on their core business and their competitive advantage.

My role is to start up the technology solution sales department under NCBS board management and create a revenue stream from a technology solution, by providing the strategy and building the team requires achieving the objective within a very competitive market

Key Profile: 

Start the sales department operation (Hiring Sales, building CRM, launching a WEB site, and introducing new business lines, handing sales and pre-sales team.

- Responsible for the overall Business, Strategy, Execution, which includes Sales, Pre-sales, and Marketing, Channels.

-Building strategies for managing different accounts and set the objectives for each account to increase market share.

- Creating new opportunities in the Gov, and LE Sectors enhancing sales and expanding existing channels of sales in the assigned sectors.

- Dealing with end-users, consultants, owners and main contractors introducing vendors getting the required approvals to win and execute projects. Risk Management in terms of Cash flow and financial related issues.

- Applying the sales cycle starts right from lead generation, preparing quotation, negotiation till deal closure. Bidding management with applying bid no bid matrix.

- Driving business growth by identifying and developing new business opportunities.

Manager Sales - IT Solutions & Services

SquareOne Technologies

SquareOne Technologies understands the importance of documents, content, and data to businesses. We are cognizant of the challenges involved in managing and harnessing this operational and strategic organizational asset.

SquareOne by virtue of its deep understanding of Content Management and Business Intelligence practices help organizations manage, secure and make sense of their content and data in creative ways. 
We empower businesses to grow faster, minimize costs, reduce information governance and security risks by improving business insight & efficiencies across industry verticals by providing 

- Enterprise Content Management
- Enterprise Print Management
- Information Exchange Access & Mobility
- Business Intelligence & Analytics.

Key profile:

- Develop channel partners and recruit new partners.

- Building business plans with partners and review them quarterly.

- Achieve set targets.

- Involved in the whole sales cycle from the lead generation up to the contracting stage.

- Accomplish sales objectives by leveraging existing channels, creating new sales opportunities for the existing channel members, maximizing tactical account relationships and winning key targeted enterprise accounts.

- Sales Champion for 2 years FYI 2009 2010

Channel Manager

907-905-902 STC call center 

-Implementation, Operation & Maintenance AVAYA Product.

-Configuring and troubleshooting different Avaya Platforms such as:

- Access Servers, Voice Gateways, Content Switches, Transcoders, and Gatekeepers.

-[Integrating Cisco ICM with AVAYA ACD].

-The ability to provide solutions using Traces, Logs, Debugs, and Network Management Tools.

-On Site Support Eng.

-Witness recording solution and archiving system.

-Install IP phone ,digital and analog, and configuration in PBX.

Technical Support Engineer

Empowering customers to shape their digital transformation with full potential

Seasoned Sales Professional offering a rich portfolio of 15+ years spanning across the dynamic domains of IT and Telecom. Possess a diversified range of expertise including the management of Sales and Pre-Sales teams, adept at thriving in high-pressure environments punctuated by strict deadlines and a spectrum of deliverables.

Key Expertise:

• Spearheading Business Development efforts.
• Delivering compelling Presentations and Demonstrations.
• Account Management with a focus on long-term client retention.
• Direct Sales proficiency aimed at accelerating business growth.
• Enhancing Customer Relations to foster brand loyalty.
• Channel Management & Distribution to optimize product outreach.
• Strategic Sales aimed at achieving key business objectives.
• Sales Management to ensure team performance and productivity.
• Lead Generation for new business opportunities.
• Performance Management to drive team excellence.
• Proficient in Business Intelligence and DWH solutions.
• Experienced in ECM solutions.
• Versed in Cloud Computing and Virtualization (Citrix, VMWare).
• Skilled in Print Management Solutions.
• Proficient in Telecom solutions including BAPX, Efaxing, SMS, VOIP, FOIP.
• Expertise in Billing Systems & Voice Recording.
• Specialized in Enterprise IT Software Solutions.

Proud to have been associated with the rapid evolution of the IT and Telecom sectors, and look forward to more challenging opportunities to leverage my skill set for business growth.

Haitham Farajallah

Coursera

Customer Success Manager

Infobip

Key Account Executive

MIS - Al Moammar Information Systems Co.

Senior Account Manager

Business Development Manager

• Prospect for potential new clients and turn this into increased business.
• Identify potential clients, and the decision makers within the client organization.
• Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
• Participate in pricing the solution/service.
• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.
• Present an image that mirrors that of the client.
• Present new products and services and enhance existing relationships.
• Work with technical staff and other internal colleagues to meet customer needs.
• Arrange and participate in internal and external client debriefs.
• Work with technical staff and other internal colleagues to meet customer needs.
• Establishes productive, professional relationships with key personnel in assigned partner accounts.
• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
• Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
• Proactively assesses, clarifies, and validates partner needs on an ongoing basis.
• Sells through partner organizations to end users in coordination with partner sales resources.
• Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.
• Assist in the development of the annual marketing plan, specifically advising on: realistic forecasts for each product and territory (based on historical data, market trends and competitive activity).

Senior Account Manager - Western Region

PRO TECHnology

•	Listening to customer requirements and presenting appropriately to make a sale.
•	Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
•	Cold calling to arrange meetings with potential customers to prospect for new business.
•	Responding to incoming email and phone inquiries.
•	Acting as a contact between a company and its existing and potential clients.
•	Negotiating the terms of an agreement and closing sales.
•	Gathering market and customer information.
•	Negotiating on price, costs, delivery and specifications with managers.
•	Challenging any objections with a view to getting the customer to buy.
•	Advising on forthcoming product developments and discussing special promotions.
•	Reviewing my own sales performance, aiming to meet or exceed targets.
•	Gaining a clear understanding of customers' businesses and requirements.
•	Attending team meeting and sharing best practice with colleagues.

Sales Account Manager

The Red Sea Institute of Cinematic Arts

Monitoring and maintaining the Red Sea Institute of Cinematic Arts ( RSICA) network. Domain controller, Access Control System, CCTV System, HP backup storage, Support System, Audio and Video Systems, Media Servers, Fortinet firewall and Pfsense firewall.
Training new students on the various uses of IT systems, video editing and media management.
Assisting and providing students with solutions and tools to help them with their editing sessions.
Managing and assigning tasks to student workers and monitoring their work progress then evaluating each task output and collecting feedback from clients in order to improve the QoS.
Monitoring and updating Salesforce operations, Icontact marketing tool, YouTube, RSICA’s social media accounts, and the RSICA website. 
Providing oversight and support to other technological areas within RSICA, such as exhibition and post-production, supporting purchasing and inventory control of all technology assets within the Institute.
Managing the allocation and monitoring storage usage in the Avid Lab. Developing the Avid Lab policies, guidelines, procedures, and workflows.
Maintaining and updating the Unity Media Network, troubleshooting, and space allocation.
Monitoring archiving and the flow between the Avid Lab and library and archiving services and providing them with last cut of each film finished in the Avid Lab.
Providing support and maintenance to Audio and Video Systems within the Institute, including the Screening room, Casual screening room, and Media carts.

IT Specialist

Aqaba Ports Corporation

Collaborating with the IT team in designing and implementing  IT security policies and procedures.
Implementing security solutions using Microsoft ISA Server
2000, firewall appliances.
Installing and configuring Domain, Domain users and group
policies, maintaining the network and troubleshooting, Cabling and Termination.

Network Trainee

At Coursera, my focus as Customer Success Manager is on enhancing user learning experiences, ensuring they align with dynamic professional landscapes. Leveraging over two and a half years of dedication, our team has successfully empowered organizations to elevate their talent's capabilities, meeting today's evolving challenges. 

Previously, as a Key Account Executive at Infobip, I refined my prowess in negotiating software contracts and fostering executive-level communication, essential for maneuvering through the competitive tech environment. My ongoing mission is to facilitate progress and lifelong learning, marrying cutting-edge technology with calculated customer relationship strategies.

taplio

The Battle

Haitham Farajallah

Mohammad I. Daradkah

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