Readly

Managing the Global Operations Team responsible for the publication of >5,000 magazines on the Readly platform

KEY RESPONSIBILITIES
■ Plan and monitor the day-to-day running of the Operations Business to ensure maximum efficiencies

■ Continuous evaluation of the efficiency of business procedures according to organisational objectives, and apply improvements; validate overall performance by gathering, analysing and interpreting data and metrics

■ Manage relationships and contracts with external vendors, including new partner assessments

■ Review financial information and adjust operational budgets to promote profitability

■ Develop the vision and strategy for Global Operations

■ Management of company-wide projects and programmes

Head of Content Operations

Scripps Networks Interactive

I identified areas of the business that needed developing, and created solutions to make the operations more efficient and productive, directly and positively impacting the performance of the company

Strong project planning skills; highly experienced in working with internal and external development teams and provided direction for business development

Oversaw system testing and upgrades; created testing requirements and 12 month project plans

Excellent understanding and experience of change management and business escalation


ACHIEVEMENTS
■ Reduced business critical issues by 65% in the first 8 weeks of managing the Programme Rights and Financial system

■ Increased data entry productivity by 500% (15 hrs to 3 hrs) by implementing automated data upload

■ Reduced requirement of external consultancy by developing and delivering in-person training to team

■ Oversaw the financial month end reconciliation of six major external deals resulting in $9.5M of revenue being recognised in fiscal year

■ Presented departmental strategies in workshops and company meetings of up to 120 people

■ Led three major system upgrades in eight months resulting in the resolution of 13 critical issues and 4 enhancements

Senior International Business Analyst

Leadership role responsible for operations and business administration of all owned and operated channels across the UK, EMEA, APAC & Latam


KEY RESPONSIBILITIES
■  Management of programme rights across internal and external international business

■  Management of in-house fulfilment

■  Budgeting and forecasting of external agency spend
 
■  Operational planning and development
 
■  Revenue & feasibility analysis of new and existing business


KEY ACHIEVEMENTS
■  Delivered 7% saving in external agency costs through simplified budget management and better use of internal resources

■  Customised 160 hours of Lifestyle programming; negotiated costs with external vendors

■  Oversaw a 49% YoY increase in programme fulfilment of owned and operated channels by introducing standardised workflows and quarterly data management analysis

■  Member of management team responsible for implementing a Rights and Financial management system across the international business
 
■  Analysed 40,000 hours of programme rights to ensure a successful launch of a new
channel across 19 countries; oversaw the launch fulfilment of 250 hrs of content

Director of International Operations & Distribution

Discovery Communications

Managed projects for Discovery Communications, the world's #1 nonfiction media company reaching more than 1.5 billion cumulative subscribers in 210 countries (revenue of $4.5 billion in 2012)

KEY RESPONSIBILITIES
■  Oversaw programme business operations and managed a multi-million dollar programming budget within Central and Eastern Europe, Middle East and Africa whilst reviewing and monitoring all budget expenditure

■  Advised on channel strategy and financial modelling processes on channel launches and new business initiatives

■  Delivered over 1,500 hours of TV programme rights, resulting in the launch of three new channels in Africa

■  Aligned as a key member of the international management team for the global rollout of company-wide multi-million dollar content and finance system

■  Chaired and organised International Planning forums for programme and channel strategy, as well as business operations and best practices


KEY ACHIEVEMENTS
■  Achieved increase in efficiency of a newly acquired TV channel in the Middle East by developing a streamlined content supply strategy

■  Implemented new tax directive including organising staff, technology and operations to achieve a semi-automated process at negligible operating cost to the business

■  Led on the delivery of a $45M programming budget within <1% of plan by comprehensive reporting and presentations to senior management

■  Won two company awards for the control and forecast of business budget strategy and the successful launch of a company wide programming system

■  Achieved 40% reduction in financial and information errors by creating automated budget reviews and standardised data inputting, as well as, a 100% internal and external audit pass rate

■  Reduced labour costs by developing automatic database averting need for additional hire

Programme Operations and Content Manager

Managed a team of three people accountable for the programme supply and monitoring and managing of TV programme rights 

KEY RESPONSIBILITIES
■  Improved level of team efficiency by conducting work-flow assessment and re-organising staff roles 

■  Tracked multi million dollar budget within Europe, Middle East and Turkey

■  Advised project team on over 2,000 programming hours and acquiring programmes from both Discovery and external production companies

■  Managed and reviewed the programme portfolio whilst processing all financial payments 

■  Launched a high definition channel in France and a lifestyle channel in Portugal to increase market share in these regions creating new business and increased revenue


KEY ACHIEVEMENTS
■  Built team from 2 to 4 individuals over a short period of time and securing 100% staff retention

■  Supervised financial database reconciliation resulting in $1M records amended

Programme Rights Supervisor (EMEA)

■  Supported the Director of Programming with new channel launches and implementation of channel strategies through the assessment and administration of programme rights

■  Handled all aspects of the purchasing and administrative duties for the Discovery channels across Europe, Middle East and Africa

■  Made editorial decisions on programming in compliance with OFCOM and Discovery guidelines

■  Researched and sourced programming material from external production and distribution companies and liaising with individual country planners 

■  Ensured all payments, contracts and legal requirements were accurate and meet specific standards

Programme Rights and Evaluation Executive (EMEA)

Inside Luxury Travel

Programme Producer on international programme broadcast in over 100 million countries

KEY RESPONSIBILITIES
■  Organised and coordinated all aspects of the show and researched and created a three week travel production itinerary


KEY ACHIEVEMENTS
■  Achieved full programme production in less than three months and under £60K

Programme Producer

Delivered a series of projects across the UK to improve and develop the working practices in the Audience Research Department

KEY RESPONSIBILITIES
■  Implemented 8 individual projects - meeting all requirements on time and in budget


KEY ACHIEVEMENTS
■  Achieved $100K reduction in department overspend by establishing ROI metrics and budget controls to improve prioritisation of the $2M department budget

■  Delivered 15% improvement in efficiency and accuracy by standardising procedures and reporting

Project Manager (6 month contract)

BBC Studios and Post Production

Played a key supervisory role in the Studio Allocations Department and leading a team of 8 employees responsible for coordinating and scheduling over 400 in-house and freelance staff for the 15 TV studios across London

KEY RESPONSIBILITIES
■  Negotiated on a regular basis with union, including scheduling, under European and union rules 


KEY ACHIEVEMENTS
■  Delivered cost reductions of 20% by assessing and appraising two new external staffing agencies

■  Reduced business costs and time by an average of 4 minutes per schedule change by implementing innovative approach

Studio Allocations Supervisor

Coordinated and scheduled camera operators, engineers and electricians for studios within Television Centre and Elstree

Studio Allocator

Supported the Allocations Team and ensured all studio staffing requirements were met

Studio Allocations Team Assistant

I can help senior teams launch new business, drive efficiencies and develop operations. I have over 20 years' experience of business analysis, strategic development and cross-functional team leadership.

The best operational minds in the industry all have one thing in common — the ability to zoom out to zoom back in.

Which in technical terms, is they either have the practical solutions to establish and implement effective strategies, or work with someone like myself to implement the systems for them.


**A BIT ABOUT ME**

With over 20 years experience within the industry, my mission is to help Operations Leaders to simplify and rectify challenging projects so they can build a successful business whilst achieving their goals and objectives.

Whether looking to increase revenue, build and develop a team, implement organisational change or reduce operating costs, I specialise in delivering practical strategies, systems, and processes that not only simplify but produce strong results.


**WHAT I'VE DONE IN THE PAST**

During my career I have helped to grow small businesses from start-up to profitability, and multi-national organisations from million dollar revenues to billion dollar revenues.

Successes include:
•	Building the International Sales division at Scripps Networks from start-up to a multi-million dollar business
•	Growing the EMEA business at Discovery inc. through the launch of new channels and managing the $80M programming budget
•	Expanding the global operations at Readly and increasing production efficiency by 20% in 6 months through the introduction of automated tasks and standardising procedures across department


**WHY AM I DIFFERENT**

Operational Leaders want to understand the best and most productive ways to implement positive and critical change.

My understanding of both the technical and commercial sides of business means I have been able to support leaders at all levels. Together we have consistently delivered innovative and effective solutions resulting in significant benefits and increased revenue.

For the past 10 years I have been a major contributor to business growth and can implement organisational change, reduce operating costs and increase profit. I am skilled at forming new alliances and can open dialogue at senior management and board level. I am also experienced in leading teams, as well as working in a self-motivated environment.


**CONTACT**

If you would like to know more, please DM me on Linkedin or email me at thomas.heneker@hotmail.co.uk

And If you are interested in how to implement tried and tested strategies into your business, you are very welcome to visit my website www.thomas.heneker.com

Thomas M Heneker

Sarah Clay

Sarah Clay Social LinkedIn training

Author of 'Employee Advocacy on LinkedIn'. THE book to teach and empower your company how to increase your brand awareness on LinkedIn, create a better company culture and get more sales.

Author

Keynote speaker at internal corporate conferences empowering whole teams to adopt the concept of employee advocacy. This is just the start! By empowering employees to use LinkedIn as a way of building their own personal brand and establishing themselves as thought leaders is a process. Working closely with the marketing, business development and/or social media departments, I help create the company message as well as help that message get more reach on LinkedIn. Working closely with employees helping them through the process of employee advocacy, creating a symbiotic relationship between the company page and the personal profiles of those involved.

Keynote Speaker: employee advocacy

Training employees and entrepreneurs how to leverage LinkedIn for Brand awareness, personal branding, content creation and lead generation on LinkedIn.
#LinkedInSimplified
#LinkedInTraining
#LinkedInTips

LinkedIn trainer, LinkedIn instructor

Having sat through 6 years of law lectures I made it my mission not to be boring on stage and I'm told I bring an energy to the stage when I speak - whether it's virtual or in person. Having spoken at various events of all different sizes, I can prepare and deliver a high quality talk at short notice.
I can deliver clear 'how to' guides to help your audience take action or if you'd like a thought leadership piece about branding, communication, networking or employee advocacy and company culture then I'm there too!
Clients include: 
Deal Catalyst, Hays Macintyre accountants, Digital Women, Social Media Marketing World, Social Pulse, Agorapulse, LinkedIn Summit, You Are The Media, The British Business Show, The Excel Centre, Digital Women, VACT and more!

Public Speaker

Providing social media training, strategy and management to help people and businesses expand their customer base and make more sales.
#SocialMedia
#ContentCreation
#LeadGeneration

Social Media Strategist and Trainer

Having had huge successes managing social media for Nexus Studios in Shoreditch and Hotblack Desiato estate agents in North London, I decided to specialise in this area. I quit the day job to study Social Media Management with Digital Mums.  I graduated in October 2017 with 100% in all modules.

Social Media Marketing Manager

BNI Knightsbridge

Education Coordinator

LinkedIn For Entrepreneurs Club

Clubhouse Moderator

Nexus Studios

Ensuring the amazing and extremely varied work at Nexus Studios was made public I wrote press releases and ensured all new content was positioned in it's most advantageous publications, on the website and all the Nexus social media at the correct times. I established and maintained trade contacts, headed up the Social Media strategy and wrote new content for the Nexus Studios website.

Head Of Public Relations

Hotblack Desiato - Estate Agents

In order to maintain their position as long standing, local estate agents I created and implemented marketing and advertising campaigns for the three offices.  I created ideas and I worked with designers, printers, magazines etc to implement those ideas and ensure the company's presence in North London was strong and consistent. I also looked after Hotblack Desiato's social media: twitter, facebook and pinterest.

Marketing Executive

Petts and Clay Casting

Working with the wonderful Tree Petts, we cast actors for commercials, music videos, broadcast, short films etc.
Our speciality was street casting - not an easy way to find talent - but we did it!

Casting Director

Freelance

Setting up film shoots from hiring crew to booking studios, locations, caterers, props, camera equipment etc.  Ensuring everything stayed within an strict budget so constantly negotiating on prices, juggling money (usually thousands of pounds) to enable the shoot to happen on the given day.  Overseeing the post production process so working with post production houses, editors etc working on the project.  A great deal of tenacity, organisation and patience required throughout!

Production Manager/Producer

Hello! 🧡 Do you feel you need more visibility for your company page? You know you should be using LinkedIn more but don't know where you're going wrong? I've written a whole book about helping companies maximise their marketing efforts, create you as a personal brand AND bring their teams together. 

Who are you?

🟣 YOU'RE A CEO
     ➡ I help you optimise your company page to attract and sell to your ideal clients
     ➡️ I teach your whole team how to use employee advocacy to increase the reach of your company message
     ➡️ I'll help you reposition your profile to give you the gravitas you deserve - personal branding works!
    ➡️ We will manage your company page for you - full content service

🟣 YOU'RE A MARKETING OR PR AGENCY
 ➡️ I can help you deliver a better service to your clients as well as promote yourself on the platform

🟣 YOU'RE LOOKING FOR YOUR NEXT BIG ROLE
     ➡️ I'll work closely with you to reposition you to give you the best chance of getting the best job and the best pay

🟣 YOU'RE RUNNING A CONFERENCE OR INTERNAL EVENT
Hire me as your energetic speaker to:
  ➡️  Empower and inspire your teams to use LinkedIn to spread your company message
  ➡️  Help your attendees understand how they can use LinkedIn more effectively

🧑🏻‍🦰 ABOUT ME
- Trained as a lawyer - amazing life and business skills
- Produced TV and music videos - organising, negotiating, people management ++
- Ran marketing and PR departments then set up my own social media agency which led me to training people how to use LinkedIn

❓ WHY WORK WITH ME?
🔶 Years of Marketing, PR, social media and being a business owner means I bring many other skills to help you truly master LinkedIn:
       - design
       - branding
       - marketing
       - sales navigator
       - communication
       - content creation
       - employee advocacy programme manager

🔶 I'm an experienced conference speaker and a regular guest on podcasts, live and on line events -delivering learning in an exciting way for you and your team

🗣 WHAT DO MY CLIENTS SAY?
 ‘Sarah worked closely with our large team on boosting our reach. Within 2 weeks my engagement and impressions stats increased by 245%'

 ‘Sarah was able to explain the technical elements really simply to me and then worked with me to devise a plan tailored to my needs.’

📈 ARE YOU READY TO START?
Let's chat: https://calendly.com/sarahclaysocial/discovery-call-with-sarah-clay-about-linkedin
➡ DM me


Social Selling
LinkedIn trainer
Keynote Speaker
Employee advocacy
Business Development
LinkedIn for corporates

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