Hema Pentakota

Digitally Hema

I help busy founders and CEOs grow their businesses with my Social Media Marketing services. 
My principal services include:
- Social Media Strategy & Content Creation
- Creating a Content Calendar
- Content Repurposing

Freelance Social Media Manager

My blog 'Own Your Authentic Life' aims to motivate women with inspiring articles to lead the life they wish, more precisely to help restart their career or start a new business.

Web Content Writer

BNP Paribas Corporate & Institutional Banking

Within the entity of Correspondent Banking (CBK):

• Design the products in close collaboration with CIB - CBK Sales & Network teams
• Express the business needs
• Validate the functional specifications delivered by the IT teams
• Follow-up projects with IT teams until deployment
• Be the main interface point between CIB CBK team and Back office IT teams (SWIFT and SEPA payment incidents)
• Monitor the implementation of the digital offer (new products and services) to customers
• Global Governance:
o Organize and monitor actions of the regional committee and the Strategic Board
o Audit of CBK accounts at international level for the audit done by General Inspection
o Be a SPOC for different CBK sites to have their exhaustive list of accounts
• Working languages: French & English

Product Manager - Correspondent Banking

Euroclear

Within the team "Delivery Excellence" in France in the Division, Application Development & Maintenance (ADM):
- Organization of the monthly meetings of Department (ESES)
- Analysis of the performance of the Department, including financials and KPIs
- Quality Assurance of projects
- Support project managers with project planning tools (MS Project, Oracle BI, MS Excel) 
- Follow-up and support of resources (200 people) for their time-tracking (Oracle Time & Labor)
- Close collaboration with PSO Roadmap team (Brussels) for the provision and maintenance of tools
- Communication of monthly deadlines of planning exercise and budget review
- Planning transversal activities (Change requests, On-Boarding and Production Support)
- Working languages: French & documentation in English

Project Management Officer

BNP Paribas

In the context of a global program, “Cross Production Projects” of BNP Paribas Group (France, Belgium and Italy)
o	Normalization and standardization of IT productions of the Group
•	Establishment of operational governance and finance for the program
•	Identification and analysis of opportunities and projects
•	Follow up of portfolio of convergent projects
•	Coordination of steering committees (monthly)
•	Definition and implementation of KPIs and budget
•	Design of SharePoint to facilitate sharing of documents among the stakeholders 
•	Communication and documentation in English and French

Assistant Project Management Officer

HSBC

• Respond to the queries of clients about the products and services offered by the bank
• Interpretation of complex numerical data, negotiation with potential buyers to sell products

Customer Service Executive in Card Services

Australian Unified Pathway Program (AUPP) centre

Taught Computer Science courses (Introduction to IT, Basics of DBMS) to students pursuing Bachelor of Information Technology (BIT) program

Teaching Assistant

I help B2B founders build their brands on LinkedIn 🔹Freelance Social Media Manager

Are you a founder struggling to keep up with your LinkedIn?

➡️ I can help you be consistent, build an engaged community & generate leads through my social media strategy, content creation and marketing services.

My services include:

⭐️ SOCIAL MEDIA MARKETING

• Create a Content Strategy
• Make a Content Calendar
• Brainstorm content ideas, write captions & design graphics
• Research the right Hashtags
• Repurpose your existing content
• Schedule your posts
• Authentic engagement

👩‍💼 My Story:

After having worked for a few years in the financial sector in the field of IT Project & Product Management in France, I changed careers to become a Freelance Social Media Manager.

Being very fond of women's empowerment, I started a blog in 2020 to inspire women to restart their careers. I absolutely loved the process of creating content alongside creating a like-minded community on my social media.

I decided to take this passion of mine a step further and help passionate founders like you.

⚡️ Want to level up your LinkedIn presence?

Send me a DM and we can schedule a time convenient for you to talk.

LinkedIn Manager

I help busy coaches and small business owners grow their businesses with my LinkedIn Marketing services. 
My principal services include:
- LinkedIn Strategy & Content Creation
- Content Calendar
- Content Repurposing

Wysa

Marketing Manager

Wysa is a global leader for mental health. The evidenced-based and clinically led mental health app provides users around the world with:

💬 24/7 free, anonymous AI chat
🧠 150+ self-help tools and exercises
👩‍🏫 Professional human coaching

Wysa has 6M users across 95 Countries and trusted clients in schools, universities, healthcare systems, hospitals, insurers and some major global employers.

My role at Wysa:

📱 Social media & community engagement.

🎙️ Telling real-life user stories.

🚀 Resource creation for Wysa’s youth projects in schools and young person's mental health services across the U.K.

💻 WordPress publishing with SEO blog article optimisation.

Social Media Manager

One You Lincolnshire

📲 Social media strategist and account manager for Facebook, Instagram, Twitter and LinkedIn. Organic and paid advertising. Account optimisation. Campaign creation.

📨 Online community management.

🖼 Content creation; optimisation and repurposing.

🗓 Content mapping for busy calendars using scheduling tool Hootsuite.

📈 Performance and insights tracking using direct reporting from individual platforms, Meta, Hootsuite and Google Analytics to inform strategy.

💻 Website management, edits and updates for company website (webflow) including blog writing.

📰 Production and distribution of Company monthly newsletters using Sway with an email list of ~1600 individuals including Health Care Professionals.

📩 Text marketing campaigns using Esendex.

📑 Development of resources including leaflets, posters and brochures. 

💼 Face to face engagement with the public and local services at community outreach events.

Marketing and Engagement Officer

📂 Project Development, resource creation and service delivery for One You Lincolnshire’s workplace health project. 

🍏 Improving the health and wellbeing of employees in the workplace.

👩🏼‍💻 Delivering 1-1, person-centred healthy lifestyle MOT consultations to employees in various sectors across Lincolnshire.

Workplace Health Facilitator

Co-op

Team player delivering excellent customer service. Taking on extra roles and responsibilities above and beyond my position. Willingness to learn and develop my skills carrying out tasks at supervisor level. 

Completed and organised store paperwork. Made phone calls. Learnt a new role as the morning baker for my store. 

Transferred between stores throughout my time at university showing adaptability to location, people, hours of work, and new ways of doing things.

Balanced part time work while studying for my degree and worked full time during the summers, holidays and throughout the Covid-19 pandemic.

Customer Team Member

Endeavour

Placement working with vulnerable and challenging disadvantaged young people aged 13-16years at an alternative provision education centre.

Taught small groups and one-to-one. Mixed abilities from non-English speaking and minimal maths skills right up to GCSE level. 

Planning and preparation of lessons and trips. 

Support and overnight sleeps for 1 week residential trip. 

Carried out observations and feedback to help inform positive behaviour plans and interventions for challenging students.

Safeguarding awareness and training.

Visits to other alternative provisions within the area and attended staff meetings.

Developed the employability skills: commercial awareness, responsibility, resilience, emotional intelligence, and effective communication skills.

Education Placement Student

Bella Mia Italian Restaurant

Malleability from bar tender to waitress. Excellent customer service. Upkeep of cleaning and hygiene. Time management skills.

Bar tender and waitress

River Island

Challenging and fast paced environment developing my communication and interpersonal skills.

Multitasked such as up selling to customers while cleaning changing rooms. 

Maintaining professional image of the store during the busy Christmas and New Year period throughout sales.

Retail Assistant

Beardall Street Primary and Nursery School

Acted as a teaching assistant in the nursery and reception classes. Responsibility keeping children safe especially in outdoor play. Reading stories and teaching reading. Sparking interest and inspiring learning through play.

Placement Student

Shortwood House

Work experience placement at Shortwood House dementia and residential home for the elderly. Keeping residents company, building rapport, serving hot drinks and food, being a friendly, smiley face and comforting residents when distressed.

Hope Lee Project Hucknall

Work experience placement. Lead creative activity projects over the Christmas period such as hand making decorations for adults with learning disabilities.

My background is in psychology and workplace health and wellbeing.

Currently, I’m working in marketing for a global tech leader in the mental health space. I’m most excited about our latest project providing accessible mental health support to youth in the U.K. 

But just like you, I’m a multifaceted individual. I love chatting about:

🥂 Sobriety
📱 Social media
☁️ Minimalism
🧠 Psychology
🍏 Mental health and wellbeing

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Hema Pentakota

Megan Kirk

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