Social Media Consultant

Experian Employer Services

Senior Business Development Representative

Lady Polaris

Providing business development services, copywriting, email cadences, consulting, social media content creation, and advisory to startups and small businesses.

Business Owner

Insquad

Built out entire outbound sales motion for SMB and MM from scratch

Opened up a brand new ICP and market 

Wrote all LinkedIn messages, objection replies, and more 

Worked closely with marketing to align outbound and inbound

Brought in 10x my salary in pipeline

Brought attention to domain reputation and email deliverability and worked with IT to get us out of spam. 

Increased open rates from 30% - 40% to 60-80%. 

Set up a brand new Outreach account with sequences, templates, snippets, and more. 

Coached SDRs on cold calls, emails, etc. 

Built out sales playbook and competitor battle cards (my Notion is 🔥)

…and a lot more.

SDR Team Lead

SurveyMonkey 

Midmarket BDR for the entire SurveyMonkey product suite. 

Dec: 120% - First Month on Quota 
Jan: 250% 
Feb: 114% 
Promoted to Sr. BDR
March 142% 
Q1 - 165% qualified opps, 204% closed/won
Q2 - 108% 
Promoted to Principal BDR

Principal Business Development Representative

Tripadvisor

Full-Cycle Business Development (Hotels, Business Intelligence Software) 
Hit all new hire/ramp up KPIs at 100%
Top performer in ramp up MBO (Closed/Won Trials)
20 - 50 outbound prospecting activities daily - 100-150% of target

Business Development Executive

Allstate

150% - 250% of quota each month ✅
Generated 1.5 million in Marketplace premiums ⚕️
Successful Mentor to New Agents 👩🏫

Licensed Health Insurance Broker

Heidi Briones

Candidate for Congress

Wells Fargo

Consistently provided five star customer experience to credit card customers ⭐

Phone Banker

Tesla

Saved over $50,000/shift by reworking Model 3 battery modules🔋
Helped EV become more accessible and affordable ⚡

Quality Assurance Associate

Habitual Conversation Starter / Educator / Former Candidate for Congress / Writer / Queen of Controversial Topics

When I tell someone about my life experiences… well, they have questions. They sometimes even invite me on their podcasts to share my stories. 🎙 

Someone said about me, "To describe Heidi as merely engaging or insightful would be akin to calling the sun a warm lightbulb. She is, in truth, a supernova of jubilance, a quasar of congeniality, and the very embodiment of earthly authenticity, all coalesced into a being of such extraordinary charm that the fabric of reality itself seems to bend in admiration around her."

Okay, it was ChatGPT, but whatever. 

Let’s connect and support each other! For business, personal, and media inquiries reach me at heidibriones@gmail.com

Heidi B.

Aquera

Responsible for hiring, training, and scaling Aquera’s Customer Account Management team. 

Q1 2025: 152% Quota Attainment.

Global Director of Customer Accounts

Now working with Aquera’s largest customer segment and non-customers of Aquera.

Q1 2024: 162% Quota Attainment
Q2 2024: 135% Quota Attainment
           —Highest Quota Attainment among all reps for Q2
           —Highest # of deals closed among all reps for Q2
Q3 2024: 195% Quota Attainment
           —Highest Quota Attainment among all reps for Q3
           —Highest # of deals closed among all reps for Q3
Q4 2024: 101% Quota Attainment 
           —Highest # of deals closed among all reps for Q4
Q1 2025: 265% Quota Attainment
           —Highest # of deals closed among all reps for Q1
           —Highest ARR among all reps for Q1
           —Highest quota attainment among all reps for Q1

Customer Account Manager

Creating the process for increasing sales with Aquera's customer base.

Q4 Quota Attainment: 100% (Ramp Quota)

Commercial Account Manager

Q1 2023 Quota Attainment: 500% (Ramp Quota)
Q2 2023 Quota Attainment: 200% (Ramp Quota)
Q3 2023 Quota Attainment: 100%
-Highest among BDR team for Q3 2023

Business Development Representative

Boomi

August 2022 Attainment: 200%
September 2022 Attainment: 100%
October 2022 Attainment: 150%
November 2022 Attainment: 120%

Mojos Tacos

• Increased average order size by 10% through upselling.
• Operated register, delivered food, cleaned dining area, stocked items, and
ensured customer satisfaction.
• Sharpened communication skills through serving diverse customer base.

Server

319 Design

• Removed and refinished kitchen cabinets and drawers.
• Exceeded quota of cabinet production by 20%.
• Ensured product excellence through detail-oriented installation and touch-up
process.

Renovation Assistant

Costco Wholesale

• Achieved the highest productivity levels among coworkers measured through item production by a margin of 75%.
• Maintained the highest overall cleaning scores in the department for the entirety of employment.

Service Clerk

Chick-fil-A-Franchise

Led a team of 15+ front end employees to set single day sales records during the night shift on several occasions during my three year tenure.

Team Captain

Automate user management between HR and IT with Aquera. 

carsten.henges@aquera.com
615-997-4617

taplio

The Battle

Heidi B.

Carsten Henges

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