BrightLogic, LLC

I believe experts should be experts, not task-jugglers. That's why I use AI and automation to free up 5-10 hours a week for service-based businesses. Less busywork, more genius work.

My passion lies in solving sales process challenges. If you're struggling to follow up with your leads, have a large client or lead database you haven't done anything with, or need to book more appointments, send me a DM with "AI Sales"

CEO - ⚙️ Chief AI Consultant

I have spoken (in person & online) at over 80 conferences and events worldwide since 2016. Find my sessions at: https://sessionize.com/heidi-araya/

Current focus of talks: How AI will impact jobs and careers; AI for non-tech folks; Improving Business Results with a holistic, customer-focused approach 

I am an approved Pluralsight author, international speaker, innovator, and experienced workshop designer and facilitator. My book on Lightweight Value Stream Mapping will be complete in 2024.

International Keynote Speaker, Author, Approved Pluralsight Trainer

Crooms Academy of Information Technology

Business Advisory Council

Young Entrepreneurs of Surry

Advisor

ForeverQuest

To empower individuals to unleash their infinite potential by guiding them on a transformative journey of personal growth and self-evolution. Enabling people to reach and exceed their business goals in a rapidly changing world with pragmatic business mentoring and coaching, based on 25 years of experience and ICF coach training. 
Check it out at www.foreverquest.org

Business and Personal Reinvention Guide (passion project)

Value Stream Management Consortium

Designing AI-powered experiences as a Director on the board. I pitched and implemented FlowBuddy, an AI chatbot designed to answer common questions about Value Stream Management.

Director, Board of Directors

BotLogic

We help businesses integrate generative AI technologies to improve productivity. 
We share generative AI tools and techniques for small and medium-sized businesses and organizations. 
We build, train, and maintain AI chatbots for clients.
 Check out our YouTube channel https://www.youtube.com/@brightlogicai

Technical Advisor, AI Automations

Xpirit | Part of Xebia

Coaching, Consulting for Enterprise Transformation
Empowered clients to maximize their time and energy by leading strategic organizational transformations. Utilized a comprehensive approach, including productivity workshops, one-on-one coaching, and tailored interventions to identify inefficiencies and implement streamlined processes. Served as a Delivery Lead, ensuring successful adoption of productivity-enhancing solutions and facilitating lasting, positive change.
In this role, I:
Conducted in-depth assessments to uncover productivity bottlenecks and areas for improvement
Designed and delivered engaging workshops to educate teams on productivity best practices and tools
Provided personalized coaching to help individuals develop more efficient work habits and mindsets
Implemented strategic solutions to optimize workflows, and eliminate time-wasters
Acted as a Delivery Lead, overseeing the seamless execution of productivity initiatives and ensuring measurable results
Empowered clients to reclaim their time, reduce stress, and focus on high-value activities that drive growth and success
By leveraging my expertise in productivity optimization and change management, I helped clients transform their organizations and unlock the full potential of their teams.

Enterprise Transformation Consultant - Delivery Lead

Citrix

As a Director of TPM/Agile in the Engineering Operations Team at Citrix, I spearheaded the transformation of our software development processes, establishing a vision for lean-agile ways of working that empowered teams to deliver value faster and more efficiently. By focusing on principles and outcomes rather than prescriptive processes, I helped create an environment where innovation could thrive, and teams could adapt quickly to changing market demands.
Key achievements in this role included:
Developing and implementing a lean-agile framework that streamlined workflows and eliminated waste
Coaching teams and fostering a culture of continuous improvement
Establishing guardrails and principles to ensure alignment and consistency across the organization
Empowering teams to take ownership of their processes and make data-driven decisions
Driving significant improvements in productivity, quality, and time-to-market

Director, Engineering Operations - Technical Program Management

Enterprise Agile Coach (Director)

The Open Leadership Network

see www.openleadershipnetwork.com
The mission of the OLN is to advance real and lasting progress in the domain of business agility and organizational development through effective change management (e.g., Invitation-Based Model of Coaching)

Founding Member and Advisory Board Member

Coaching Agile Journeys

Coaching Agile Journeys was an online meetup held on Zoom (way before COVID!). We grew a community of passionate meetup attendees that engaged regularly with us for over five years, with average attendance of 50-90 people for the main monthly events. Once a month, we had a main event with a speaker. In between, we scheduled special events, like a special series, an agile cocktail, coaching circle, lean coffee, or meet up to discuss our podcast. Check the recordings out at www.coachingagilejourneys.com

Co-founder and Community Leader

Empowering small businesses to reclaim time and accelerate growth through AI-powered automation | Inventor | Keynote Speaker

Are you tired of feeling overwhelmed by inefficient processes and missed opportunities? 

As a business owner, you wear many hats, but juggling them all can leave you feeling stretched thin and unable to focus on what truly matters – growing your business.

Every inefficient process = A missed opportunity for growth

It's frustrating, isn't it? 
→ Wasting time on repetitive tasks 
→ Struggling to streamline operations 
→ Trying to keep up with the competition

Meanwhile... 

→ Productivity suffers 
→ Valuable time is lost on low-value activities

I UNDERSTAND YOUR STRUGGLES. I'VE BEEN THERE. 

Let's revolutionize your business processes.

With over 20 years of experience in process improvement, I've helped countless businesses like yours break free from the daily grind and unlock their true potential.

Here's how I can help:

My 3-step strategy to transform your business: 

✓ I identify inefficiencies and areas for improvement. 

✓ Together, we develop custom AI solutions tailored to your unique needs. 

✓ You experience increased productivity, streamlined operations, and more time to focus on growth.

AI handles repetitive tasks, freeing up your time and resources. Boost efficiency and productivity without adding to your workload. No more missed opportunities and no more time wasted on manual processes.

My goal: You focus on what matters --Growing Your Business-- while AI takes care of the rest, from data entry and customer inquiries to complex workflows.

→ 50% more time for high-value activities 
→ Streamline your operations and reduce costs 
→ Scale your business without scaling effort

With our AI-Powered Process Improvement System 

You get all this without increasing headcount in a done-for-you system.

Curious to learn more? DM me.

Heidi 💡 Araya

Pi-CPI, LLC

Client Highlights include:  
Anthem Healthcare:  SAFe, Scrum, Kanban, and Jira where I was contracted to offer Team, Program, & Portfolio Agile Coaching to LOBs and operating towers of Anthem; mentor Directors, VPs, and their direct reports in establishing and executing Lean Agile Transformation Teams; partner with other Enterprise Agile Coaches and Anthem Agile Delivery Champions on tailoring the Scaled Agile Framework and Anthem’s homegrown Agile @ Anthem Framework; facilitate Agile Maturity Assessments across the organization using the Agility Health Radar tool; coach the PMO on transition from Anthem’s Central Work Intake System to SAFe’s Portfolio Intake principles and practices; coach Technology & Business Directors and a combination of 8 Agile Release Trains in the application of SAFe compliant practices, processes, and principles, and a variety of agile friendly requirements engineering, architecture envisioning, and capacity planning techniques.

American Express:  SAFe, Scrum, XP, Kanban, Quality Center, and Rally environment where I was contracted to guide the Agile Transformation of its GRST division; coach Senior Leaders in designing and applying Agile Steering Committees and organization-wide performance indicators; partner with Delivery Transformation on the creation and execution of team-level Agile Maturity Assessments; coach the PMO, Technology Directors and a combination of 40 feature and component teams in the application of Kanban (portfolio and program levels), Scrum/XP (team levels), and a variety of agile friendly requirements engineering, architecture envisioning, and capacity planning techniques.   

Quintiles Transnational:  Scrum, XP, Quality Center, and JIRA environment where I am contracted to mentor 3 internal Agile coaches, design an organizational change framework to aid the adoption of Agile by a 10K plus people member organization, revise the Agile team training curriculum, and serve as a transformational leader by example.

High-Performance Navigator

Telecommunications Development Corporation

Senior Project/Program Manager/Business Analyst for technical and business reengineering initiatives ranging in value from $100K to over $25M where I provided requirements management and analysis, project monitoring, earned-value/ROI, status reporting, resource allocation, risk analysis, scope definition, configuration management, UAT design/implementation, JAD sessions, and budget management for 50+ projects.

Senior Project Manager

AMTI

MS Project/Niku, PMBOK, RUP, and CMM environment where I was contracted to manage the delivery of multiple FAA initiatives (combined $12M+ value).  In this position I communicated with FAA/DOT executives, union reps., and CORs/COTRs to establish and manage milestones, scope, budgets, contract change requests, risks, and monitor/report the progress of the Labor Distribution Reporting Program’s projects.

Senior Project Manager/Program Manager

Crunchy Technologies

MS Project, RUP, DSDM and PMBOK environment where I served as the Sales Engineering Manager, in addition to a Senior PM for various web/product development projects.  While at Cruncy, I managed Bell Atlantic’s Y2K billing system conversion, establishing services between mainframe and web facing systems, keeping the project on time and on budget (Telon, JCL, and ASP--$650M project value), and managed a staff of four (4) Sales Engineers, including the creation of processes to coordinate hand-offs between Account Managers, Sales Engineers, and custom-development and service engagement project managers.

CA Information Technology

MS Project, RUP, Waterfall and CMM environment where I was responsible for managing the creation of the Internet Solutions Group realizing $17M in annual revenues.  On a daily basis, I coordinated resources from FTE and contracting pools to successfully staff and fulfill the deliverables of more than thirty (30) client projects (Client-server, Web application, Infrastructure, BRP, etc.)

Program Director

From the outset of my professional IT career in 1991, I exhibited an Agile mindset, constantly questioning how I can make myself, my team, and the organizations I serve better.  As early as 1994 I experimented and embraced the principles of lightweight methodologies and incremental & iterative development. Success in the roles and associated proficiencies of IT Quality Consultant, Business Analyst, Project/Program Manager, and Methodology Analyst/Coach, naturally led to my initial foray into Agile development with FDD in 2001.  My Agile journey has taken me to the more popular frameworks of Scrum and XP, and well beyond to the emerging disciplines of Kanban, Scaled Agile, Lean Startups and many more high performance destinations.  

In 2007 I began my own agile transformation and consulting services operation, LowerHead Consulting, where I now offer my 20 years of committed learning, organizational change, and technology leadership experience to clients aspiring to “do better” throughout the United States---best of all I pay my own relocation expenses, and I am committed to applying the effort necessary to achieve your desired outcomes!

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