BrightLogic, LLC

I believe experts should be experts, not task-jugglers. That's why I use AI and automation to free up 5-10 hours a week for service-based businesses. Less busywork, more genius work.

My passion lies in solving sales process challenges. If you're struggling to follow up with your leads, have a large client or lead database you haven't done anything with, or need to book more appointments, send me a DM with "AI Sales"

CEO - ⚙️ Chief AI Consultant

I have spoken (in person & online) at over 80 conferences and events worldwide since 2016. Find my sessions at: https://sessionize.com/heidi-araya/

Current focus of talks: How AI will impact jobs and careers; AI for non-tech folks; Improving Business Results with a holistic, customer-focused approach 

I am an approved Pluralsight author, international speaker, innovator, and experienced workshop designer and facilitator. My book on Lightweight Value Stream Mapping will be complete in 2024.

International Keynote Speaker, Author, Approved Pluralsight Trainer

Crooms Academy of Information Technology

Business Advisory Council

Young Entrepreneurs of Surry

Advisor

ForeverQuest

To empower individuals to unleash their infinite potential by guiding them on a transformative journey of personal growth and self-evolution. Enabling people to reach and exceed their business goals in a rapidly changing world with pragmatic business mentoring and coaching, based on 25 years of experience and ICF coach training. 
Check it out at www.foreverquest.org

Business and Personal Reinvention Guide (passion project)

Value Stream Management Consortium

Designing AI-powered experiences as a Director on the board. I pitched and implemented FlowBuddy, an AI chatbot designed to answer common questions about Value Stream Management.

Director, Board of Directors

BotLogic

We help businesses integrate generative AI technologies to improve productivity. 
We share generative AI tools and techniques for small and medium-sized businesses and organizations. 
We build, train, and maintain AI chatbots for clients.
 Check out our YouTube channel https://www.youtube.com/@brightlogicai

Technical Advisor, AI Automations

Xpirit | Part of Xebia

Coaching, Consulting for Enterprise Transformation
Empowered clients to maximize their time and energy by leading strategic organizational transformations. Utilized a comprehensive approach, including productivity workshops, one-on-one coaching, and tailored interventions to identify inefficiencies and implement streamlined processes. Served as a Delivery Lead, ensuring successful adoption of productivity-enhancing solutions and facilitating lasting, positive change.
In this role, I:
Conducted in-depth assessments to uncover productivity bottlenecks and areas for improvement
Designed and delivered engaging workshops to educate teams on productivity best practices and tools
Provided personalized coaching to help individuals develop more efficient work habits and mindsets
Implemented strategic solutions to optimize workflows, and eliminate time-wasters
Acted as a Delivery Lead, overseeing the seamless execution of productivity initiatives and ensuring measurable results
Empowered clients to reclaim their time, reduce stress, and focus on high-value activities that drive growth and success
By leveraging my expertise in productivity optimization and change management, I helped clients transform their organizations and unlock the full potential of their teams.

Enterprise Transformation Consultant - Delivery Lead

Citrix

As a Director of TPM/Agile in the Engineering Operations Team at Citrix, I spearheaded the transformation of our software development processes, establishing a vision for lean-agile ways of working that empowered teams to deliver value faster and more efficiently. By focusing on principles and outcomes rather than prescriptive processes, I helped create an environment where innovation could thrive, and teams could adapt quickly to changing market demands.
Key achievements in this role included:
Developing and implementing a lean-agile framework that streamlined workflows and eliminated waste
Coaching teams and fostering a culture of continuous improvement
Establishing guardrails and principles to ensure alignment and consistency across the organization
Empowering teams to take ownership of their processes and make data-driven decisions
Driving significant improvements in productivity, quality, and time-to-market

Director, Engineering Operations - Technical Program Management

Enterprise Agile Coach (Director)

The Open Leadership Network

see www.openleadershipnetwork.com
The mission of the OLN is to advance real and lasting progress in the domain of business agility and organizational development through effective change management (e.g., Invitation-Based Model of Coaching)

Founding Member and Advisory Board Member

Coaching Agile Journeys

Coaching Agile Journeys was an online meetup held on Zoom (way before COVID!). We grew a community of passionate meetup attendees that engaged regularly with us for over five years, with average attendance of 50-90 people for the main monthly events. Once a month, we had a main event with a speaker. In between, we scheduled special events, like a special series, an agile cocktail, coaching circle, lean coffee, or meet up to discuss our podcast. Check the recordings out at www.coachingagilejourneys.com

Co-founder and Community Leader

Empowering small businesses to reclaim time and accelerate growth through AI-powered automation | Inventor | Keynote Speaker

Are you tired of feeling overwhelmed by inefficient processes and missed opportunities? 

As a business owner, you wear many hats, but juggling them all can leave you feeling stretched thin and unable to focus on what truly matters – growing your business.

Every inefficient process = A missed opportunity for growth

It's frustrating, isn't it? 
→ Wasting time on repetitive tasks 
→ Struggling to streamline operations 
→ Trying to keep up with the competition

Meanwhile... 

→ Productivity suffers 
→ Valuable time is lost on low-value activities

I UNDERSTAND YOUR STRUGGLES. I'VE BEEN THERE. 

Let's revolutionize your business processes.

With over 20 years of experience in process improvement, I've helped countless businesses like yours break free from the daily grind and unlock their true potential.

Here's how I can help:

My 3-step strategy to transform your business: 

✓ I identify inefficiencies and areas for improvement. 

✓ Together, we develop custom AI solutions tailored to your unique needs. 

✓ You experience increased productivity, streamlined operations, and more time to focus on growth.

AI handles repetitive tasks, freeing up your time and resources. Boost efficiency and productivity without adding to your workload. No more missed opportunities and no more time wasted on manual processes.

My goal: You focus on what matters --Growing Your Business-- while AI takes care of the rest, from data entry and customer inquiries to complex workflows.

→ 50% more time for high-value activities 
→ Streamline your operations and reduce costs 
→ Scale your business without scaling effort

With our AI-Powered Process Improvement System 

You get all this without increasing headcount in a done-for-you system.

Curious to learn more? DM me.

Heidi 💡 Araya

Upnotch

As a mentor at UpNotch, I dedicate my free time to giving back to the community by guiding and supporting individuals on their professional development journeys. My role involves sharing industry insights, providing career advice, and helping mentees navigate their paths in technology and software engineering. By offering personalized mentorship and leveraging my experience, I contribute to the growth and success of aspiring professionals, fostering a culture of learning and collaboration. This role allows me to stay connected with emerging talent and make a positive impact on the next generation of tech leaders.

Mentor

Capital One

As a Business Program Manager, I lead the execution of strategic initiatives that drive organizational success and deliver substantial value. Working directly with Business, I align program goals with executive priorities, fostering strong partnerships to ensure seamless execution. My role involves managing complex programs from inception to completion, optimizing performance through data-driven insights, and steering organizational change to enhance operational efficiency. By translating high-level strategies into actionable plans, I enable leadership teams to achieve their objectives and drive impactful results across the business.

Business Program Manager

As a Principal Service Delivery Manager, I lead enterprise-level performance and availability improvement programs, collaborating closely with SVPs and VPs to drive strategic initiatives that enhance customer success and service uptime. I ensure that services meet or exceed SLAs (Service Level Agreements) and SLOs (Service Level Objectives), implementing best practices and SOPs for service delivery management to maintain high standards of performance and reliability. My role involves managing PagerDuty resource allocation, optimizing on-call schedules, and streamlining incident management processes to minimize downtime and improve response times. By aligning service delivery with business objectives and fostering a culture of continuous improvement, I contribute to the overall operational excellence and customer satisfaction, driving impactful results for the organization.

Principal Service Delivery Manager

As a Staff Technical Program Manager, I lead complex programs with a focus on Agile delivery and scaling, serving as a Release Train Engineer and leveraging my expertise as a SAFe SPC (Scaled Agile Framework Program Consultant). I drive PI Planning and execution, ensuring alignment across teams and seamless delivery of program objectives. I am instrumental in defining Standard Operating Procedures (SOPs) and driving their adaptation across the enterprise to standardize best practices and enhance operational efficiency. I excel in creating and managing dashboards for PI tracking and team performance, providing visibility into progress and facilitating data-driven decisions. My role involves coordinating across multiple teams to optimize execution, track dependencies, and resolve impediments, ultimately enhancing delivery efficiency and aligning outcomes with business goals. Through my leadership, I ensure that programs are executed with precision, fostering a culture of accountability, consistency, and continuous improvement.

Staff Technical Program Manager

As a Senior Release Manager, I oversee the planning, tracking, and management of releases for both cloud services and on-premises solutions, with release cycles ranging from 1 week to 1 year. I define comprehensive release checklists and processes that ensure consistency, quality, and compliance across all release types. My role involves coordinating with cross-functional teams to ensure that each release is meticulously planned and executed, minimizing risks and ensuring smooth transitions from development to production. By implementing structured release management practices, I enhance the reliability and predictability of releases, driving operational excellence and aligning outcomes with organizational goals. My work directly contributes to improved service delivery and customer satisfaction by ensuring timely, high-quality releases that meet the needs of the business and its customers.

Senior Release Manager

As a Senior Software Engineer II, I lead feature development, bug fixes, and the creation of automation frameworks for Citrix ShareFile across all platforms, including Windows, Mac, Android, and iOS. I manage testing efforts across a globally distributed team of 30 members, ensuring comprehensive test coverage, including globalization testing, to maintain product quality and consistency across diverse markets. My contributions to automation framework development streamline testing processes, reduce time-to-market, and enhance the reliability of releases. By driving cross-platform development and rigorous testing, I ensure that Citrix ShareFile meets the highest standards of functionality and performance, delivering impactful solutions that enhance productivity and user satisfaction worldwide.

Technical Lead

As a Software Engineering Intern, I contributed to the architecture, development, testing, and utilization of an automation framework for Citrix products. My role involved designing robust automation solutions that streamlined testing processes, significantly improving efficiency and accuracy. By developing and integrating the automation tools, I helped reduce manual effort and accelerated the validation of product features, leading to quicker release cycles and enhanced product quality. My contributions ensured that the framework was scalable and adaptable, providing long-term value in automating repetitive tasks and supporting the continuous improvement of Citrix products.

Software Engineer Internship

As an experienced developer and Technical Program and Business Operations Manager, I am passionate about driving strategic initiatives that foster organizational excellence and transformative growth. With a strong reformer mindset, I continuously innovate and enhance processes, while maintaining a commitment to lifelong learning.

As a Mentor at UpNotch & Being YoUnique, I find fulfillment in empowering others to grow and reach their potential. My authentic leadership style is rooted in transparency, collaboration, and a deep commitment to the success of my teams and the organizations I serve.

I thrive in environments where strategic thinking, program management, and leadership intersect to deliver high-impact results. My goal is to create value through solutions that meet business objectives and empower teams to excel.

taplio

The Battle

Heidi 💡 Araya

Charitha Krishnappa SAFe SPC, Prosci Change Practitioner

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?