Pluralsight

As a Principal Consultant I am crafting innovative strategies, delivering scalable engagement initiatives, amplifying learner proficiency and offering managers actionable insights for strategic decisions. My collaborative approach harmonizes HR, L&D, technology, and operations to create cohesive employee development strategies. By designing immersive programs, we empower learners to translate knowledge into real-world impact, and through executive and leadership coaching we increase alignment and leadership capabilities. I craft bespoke solutions by blending learning, change management, and organizational psychology, steering global strategic learning for leading organizations and institutions.

- Architect strategic learning programs including communication and change management, for a global portfolio of industry leading companies and academic institutions
- Pioneer scalable and sustainable engagement programs, boosting learner proficiency and equipping managers with actionable data for informed decision-making
- Develop and execute outcome-driven solutions including marketing materials, program assets, and sales enablement
- Collaboratively formulate solutions across HR, L&D, technology, and operations, optimizing each group's strengths to establish a unified employee development experience
- Design immersive programs enabling learners to apply acquired knowledge to real-world experiences, reinforcing learning and elevating on-the-job capabilities
- Deliver thought leadership to executive and senior leaders providing benchmarking insights, trends, and forward-looking strategies that catalyzed skills development progress

Principal Consultant - Workforce Transformation

Contemplating Life's Choices

Contemplating Life's Choices is for mid-career women, mothers, and diverse folks who are over-thinkers, people pleasers, and perfectionists who want to break free of these self sabotaging habits to redefine their relationship with work. 

Through 1:1/group coaching and experiential practices we:

- Deepen our inner wisdom 
- Build an empowered and diverse community of support 
- Establish a lifelong contemplation practice to understand yourself and your motivations so you can approach your life and career with confidence and clarity
- Develop communication, learning, and self-awareness capabilities that set us up for success in corporate spaces

Founder

EvoWorks Collective

Providing consulting and executive coaching services that transform organizations through human centered leadership, culture, and employee experience strategies and programs.

Managing Director

Zions Bancorporation

In just over seven months in role, I was promoted from individual contributor to leading the Enterprise Technology and Operations (ETO) team that provided clarity, guided people through change, and facilitated communication in going fully remote at the onset of the COVID-19 pandemic. Successfully architected and optimized programs to support a workforce that had never been remote by transitioning in-person events online, increasing methods and frequency of communication, and providing a monthly toolkit of resources for all people leaders. 

- Redesigned the creation, execution, and monitoring of strategic initiatives, programs, and objectives resulting in increased event attendance, increased eNPS scores, and increased manager and employee engagement
- Directed the Technology Upskill Program in partnership with HR and L&D to engage 667 employees to complete 1,944 Pluralsight Skill IQ assessments fulfilling our goal of 100% completion
- Championed the Women in Tech ERG to more than double attendance at monthly events
- Delivered local, national, and global keynote and panel presentations on leadership development, workforce of the future, employee resource groups, and diversity, equity, and inclusion
- Instituted feedback loops to respond to employee engagement surveys, increasing eNPS scores and positive sentiment
- Guided individual contributors and leaders through coaching on leadership development, communication/presentation skills, establishing life-long learning habits, building a strong support network, soft skills, career planning, and diversity, equity and inclusion
- Optimized external messaging and branding with Public Relations, Marketing, Diversity, and Recruiting teams to support increasing diverse technology talent
- Synthesized quantitative and qualitative data across functions to pinpoint areas to improve outcomes for employees, customers, and the community

VP | ETO Strategy, Change, and Communications

I harnessed my diverse background in collective impact, change management, learning and development, gender equity, and diversity and inclusion to craft strategic initiatives to drive measurable outcomes. By forging impactful partnerships and establishing interactive events, the programs cultivated STEM skills in students, provided mission critical coaching that deepened understanding of diversity, and improved skill development. 

- Leveraged expertise in change management, learning and development, gender issues, and diversity, equity, and inclusion to craft strategies, drive initiatives, and measure outcomes
- Forged ten partnerships to create long-term impact in developing STEM skills in K-12 students through college to develop a diverse local talent pipeline
- Established seven events, three trainings, and dozens of resources designed to increase action towards creating a culture of diversity, inclusion, and continuous learning including workbooks, information sheets, presentations, and self-paced learning guides
- Provided coaching for individual contributors and leaders to deepen their understanding of gender, diversity, and soft skill development
- Created monthly and annual data and reporting to identify and close gaps aligned to business and program outcomes
- Optimized multi-channel communications to drive change and engage stakeholders across all levels and departments
- Administered the annual budget throughout the accounting lifecycle including effective stakeholder management
- Influenced programming and strategy for over 2,200 employees through research and reporting on industry trends and best practices
- Championed change across eight executive leaders with no formal authority, while managing ambiguity, and rapidly iterating to lead in a continuously evolving technology space

Business Program Manager

United Way of Salt Lake

Evolved the volunteer engagement program by implementing the Year of Action program that allowed us to capture corporate resources to fund volunteerism across regional, civic, and school partnerships. By effectively uniting corporate social responsibility goals with community identified needs, the Year of Action sponsorship program enabled us to provide resources and labor at no cost to the recipient organizations. Provided thought leadership, education, and mentorship to local and global non-profit leaders elevating the impact and visibility of the collective impact approach.

- Forged impactful collaborations across three regional networks, two civic partnerships, and over 25 community schools and centers to align volunteer engagement to core outcomes strengthening organizational ties by helping to shift volunteers from only engaging in one-time improvement projects to prioritizing projects that support long term outcomes including math and reading tutors and career readiness events
- Orchestrated the resource development team to secure and renew 15 Year of Action sponsors to ensure the appropriate resources for seven Year of Action events, community school/center projects, and civic/regional partnership projects
- Aligned corporate social responsibility goals of corporate partners to fulfill existing needs in our community schools and regional partnerships
- Engineered and conducted data and partnership inventories to develop theories about engagement interventions that impact outcomes and align with existing efforts
- Catalyzed continuous improvement cycles to prioritize and scale volunteer engagement based interventions that provide the greatest impact
- Delivered positive representation in media communications including print, radio, and television
- Provided coaching and mentorship for internal and external stakeholders in order to provide the exceptional volunteer experiences that meets community identified needs while creating lasting impact

Senior Director of Volunteer Strategy

Fostered a high-performing team of four, capitalizing on each member's strengths to drive collaboration, influence, and meaningful contributions
Formulated and executed strategies that increased volunteer engagement and referrals by 460% enabling us to lay the foundation for sponsorship based funding, successful grant funding for programs, and building broader community awareness and engagement
Stewarded our team in implementing volunteer strategies that increased volunteer hours served by 20% year over year
Guided the team to provide over 200 volunteer events engaging thousands of volunteers each year
Designed an organization wide volunteer engagement strategy by understanding corporate partner CSR goals, understanding school and organizational KPIs, identifying opportunities to utilize volunteers to meet CSR goals while addressing KPI needs, and establishing processes that provide meaningful and top-quality volunteer experiences
Lead a 10-person cross-departmental group responsible for the strategic alignment of volunteers, accurate collection of data, and clear collaboration and communication across the organization
Champion for the Organizational Change Management initiative engaging and educating staff for the roll out of Salesforce Philanthropy Cloud utilizing SCARF and change management frameworks
Delivered education and mentorship to local, national, and international nonprofits and NGO's sharing best practices, innovations, and ideas 
Optimized the alignment of internal resources and staffing with UWSL’s strategic direction for volunteer engagement

Senior Director of Volunteer Engagement

United Way of Southern Nevada

- Implemented and managed national day of service opportunities for up to 200 volunteers and corporate service projects including Make a Difference Day, 9/11 Day of Service and Remembrance, National Volunteer Week, Martin Luther King Jr. Day, and seasonal projects
- Managed the ongoing maintenance and content creation for social networking sites including Facebook, Twitter, Blogger, and Flickr
- Oversaw implementation of a new volunteer database including ongoing maintenance of volunteer and agency information
- Developed new non-profit partnerships to increase volunteer opportunities available through community outreach and site visits
- Established training programs for volunteers and non-profit organizations including the volunteer Project Leader program
- Created and published monthly volunteer and partner organization newsletters
- Provided supervision and management of 10 AmeriCorps VISTA members

Volunteer Manager

The Blind Center of Nevada

- Organized and implemented the volunteer program including interviewing potential volunteers, facilitating tours of the Center, coordinating correspondence to volunteers, training of volunteers, maintenance and growth of volunteer program and organization of volunteer tracking and recognition program
- Collaborated with volunteers to provide expanded programing options for members including classes in yoga, poetry, and bell choir
- Implemented a monthly volunteer newsletter to recognize outstanding volunteers, communicate about upcoming volunteer opportunities, and share information about the Center
- Oversaw the intake process for new and existing members regarding available services, advocacy requests, and questions about Center programs
- Represented available center programs and services at community events and on the radio
- Coordinated and supervised AARP volunteers, Catholic Charities volunteers, and Vocational Rehabilitation candidates

Volunteer and Program Coordinator

South Tech Construction

- Sole Project Manager responsible for all major projects and maintenance work orders
- Oversaw bid process and issued contracts
- Scheduled subcontractors and vendors with field superintendents
- Collaborated with owners, architects, engineers, tenants, and property management
- Issued and controlled maintenance work orders
- Issued purchase orders and completed all work order billing
- Developed training documents for new employees
- Managed training for the project management assistant and other team members

Project Manager

Focus Property Group

- Collaborated with architects and engineers throughout the Design Review process
- Oversaw builder submittals including producing Design Review letters for 12 home builders in the Mountain's Edge Master Planned Community and 10 home builders in the Providence Master Planned Community
- Managed requests for waivers and variances in plans that did not meet community standards 
- Delivered ongoing training of current and new Design Review Techs
- Facilitated resolving non-compliance/waiver issues
- Coordinated the review and feedback of non-compliance/waiver issues

Design Review Tech.

Jacobsen Construction Co. Inc

- Facilitated the administrative needs for the project manager, project engineer, and project superintendent on the job site for the OSHA Salt Lake Technical Center and Merit Medical Systems projects.
- Optimized Microsoft Access to track relevant project information
- Received, prepared, and delivered submittals and RFI's
- Created, organized, and prepared reports for presentation

Project Assistant

My name is Heather Motogawa-MacDonald and my pronouns are she/her/hers. My expertise is in systems change and organizational transformation. I work with executive leadership teams to build a competitive advantage through their people and leadership strategies. 

My approach is people centered and based on building relationships of trust to co-create solutions that align to business needs while ensuring workplaces work for everyone. 

I contextualize information, trends, best practices, and frameworks to address the needs of the clients I’m partner with to ensure the solutions we co-create are a fit for their people in this current moment. Together we utilize continuous improvement techniques to monitor, assess, and evolve solutions ensuring we remain adaptable to change.

My experience and capabilities focus on adding value by: 
- Supporting leaders in shifting from an in-person/co-located culture to a hybrid/remote/global workforce 
- Creating a culture of psychological safety, learning, and trust to enable creativity, innovation, diversity, and employee wellbeing
- Ensuring all people focused efforts are aligned to organization strategies and goals by using a data informed approach to prioritize work, capture best practices, and amplify wins 
- Building leaders capabilities to navigate change over time 
- Maximizing the multi-generational workforce by creating opportunities to share information, build future leaders, and create programs that work across generations 

CliftonStrengths: Strategic | Maximizer | Relator | Learner | Individualization
Predictive Index: Captain
EOS Crystallizer: Integrator
Motivators: Impact | Empathy | Creativity | Learning | Variety | Excelling | Autonomy 
MBTI: Mediator INFP-A

I welcome connections with leaders who are looking to evolve their operating model so their leaders and people can adapt to change and thrive.

Heather MacDonald

In addition to Solution Consultant duties described below:
- Serve as Global Rep, a program manager, which oversees the healthy functioning of the Presales Expert Groups so they can create deliverables which enable and uplift the Presales Org.
- Serve as the organizer and coordinator of internal enablement for Presales by Presales.

Sr. FEDSLED Solutions Consultant

- Engage in discovery with customers to listen and understand their company objectives, initiatives, and success measures to better align solutions with their needs.
- Create value maps to ensure thorough understanding of customer needs and facilitate communication across teams.
- Demo solutions using a value selling approach.
- Respond to RFI/RFPs and complete Security Questionnaires.
- Continuously learn and upskill.

Accomplishments:
- Earned 2023 President's Club award for NA Presales.
- Awarded All-Presales Team Award for 2023.
- Earned three cloud certifications: AWS Certified Cloud Practitioner, Azure Fundamentals (AZ-900), and Google Cloud Certified Digital Leader.

FEDSLED Solutions Consultant

Colorado State University

Accomplishments:
o	Managed migration from face-to-face to online classes in a 2-week period in Spring 2020 by conducting remote trainings, creating a Best Practices guide, and emailing faculty to highlight key features to prioritize.
o	Initiated and created “Canvas Tip of the Month” emails for college faculty to promote deeper engagement with Canvas and a smoother experience with the platform.
o	Served on subcommittee to conceptualize new Canvas features Canvas Admin and users would like Instructure to develop and submitted top five priorities to Instructure.

Position Description:
o	Support the College of Liberal Arts faculty (approx. 600) in using the Canvas Learning Management System through providing onboarding, technical support, documentation and one-on-one training, and aid in instructional design.
o	Collaborate with Canvas admin to test and decide upon new features to release, share faculty feedback/experiences, and create Canvas best practices.

Canvas LMS Customer Success

Accomplishments:
o	Received funding to conduct original research project and present results (2020): "Student Perceptions of Video Discussion Responses."
o	Conduct ongoing classroom-based research on student learning experiences and analyze qualitative and quantitative data to inform teaching practices. Present results at regional and national conferences.

Position Description:
o	Develop and deliver curriculum for college composition, ESL, and literature courses using backwards by design. Content includes instructional videos, handouts, assessments, and student-centered learning activities.
o	Provide extensive feedback on student writing with a focus on a text's effectiveness in achieving the purpose with the intended audience. 
o	Adapt course content for various modalities: F2F (face-to-face) and synchronous/asynchronous online.
o	Service activities including serving on the College of Liberal Arts Non-Tenure Track Promotion Committee, serving as Public Relations member of the English Department Non-Tenure Track Committee, writing letters of recommendation, judging undergraduate research projects, and serving on a university panel for student orientation.

Senior Instructor

Accomplishments:
o	Drove initiative to migrate F2F instructor training to virtual training via online modules (pre-COVID). Created online training modules and delivered complementary virtual training sessions. After a successful pilot, this model became standard practice for the Composition Program.
o	Created three online training courses to certify faculty to teach advanced courses. Designed and facilitated three complementary virtual training sessions for each course.
o	Created needs analysis survey to inform curriculum development for “Writing in the Social Sciences” composition courses. Identified and connected with relevant Social Science instructor stakeholders. Distributed survey to stakeholders and then facilitated meetings between Social Science and Composition instructors. Resulted in shared documentation from all courses, discussion of objectives and assessments in both fields, and curriculum revisions for greater alignment between courses to better support student needs.

Position Description:
o	Identify faculty knowledge gaps and create professional development opportunities to address gaps.
o	Train English faculty and Graduate Teaching Assistants (GTAs) to teach composition courses, including pedagogy, lesson delivery skills, and rhetorical content.
o	Mentored GTAs for 2-3 years to support their teaching and professional development.
o	Create curriculum and professional development opportunities for instructors.
o	Collaboratively designed the common curriculum for freshman composition which is used in roughly 100 classes per year. Followed an ADDIE instructional model of design.
o	Created customized reader to use in freshman composition courses using the common curriculum.

Curriculum & Training Specialist

•	Rated composition placement exams for the Colorado State University English Department.
•	Provided feedback on new placement prompts and rubrics.

Placement Exam Rater - Writing

Accomplishments: 
o Conducted original research and presented to CSU English Department (2015): Student Perceptions of Written and Audio Feedback.
o Conducted original research and presented in paper presentation at CoTESOL conference (2013): Composition Students’ Perceptions of Instructor Written Feedback in L2 English Writing.
o Workshop co-presenter at CoTESOL conference (2013): Practical Strategies for Teaching Academic Integrity.

Position Description:
o Develop and deliver curriculum for composition, ESL, and literature courses.
o Provide extensive feedback on student writing with a focus on a text's effectiveness in achieving the purpose with the intended audience. 
o Adapt course content for various modalities: F2F (face-to-face) and synchronous/asynchronous online.
o Adapt course content for International/ESL sections of freshman composition course.

Instructor

Macmillan

•	Edited and added content to The Bedford Researcher: Instructor Manual, 6th and 7th editions.
•	Wrote reading comprehension questions for three academic writing textbooks.

Freelance Textbook Contributor and Editor

•	Rated SAT exam essays, and TOEFL speaking and writing exams.
•	Completed rigorous training in exam norming.

Exam Rater

INTO University Partnerships

•	Taught English at a variety of proficiency levels in all four language skills to international students in an intensive English program (summer session).
•	Developed daily lesson plans and materials to meet course objectives.

Second Language Testing, Inc. (SLTI)

•	Wrote test items for ESL reading proficiency tests.

Item Writer

West Middle School

•	Taught eighth grade Language Arts to at-risk students in summer school.
•	Developed curriculum and daily lesson plans and materials to meet state standards.

Language Arts Teacher

Solutions Consultant applying expertise in value-based arguments and audience analysis to conducting discovery and crafting demos tailored to customer goals and needs. Eleven years teaching university writing and ESL courses, developing curriculum and assessments, training university faculty, providing user support and training for the Canvas LMS (Learning Management System), and conducting needs analysis and research on student learning experiences.  I'm an agile, energetic, empathetic person who prioritizes creating a positive user/learner experience and values collaboration. Strong problem-solving, audience analysis, communication, feedback, and organizational skills. 

AWS, Azure, and Google Cloud certified. Certified in Applying the Quality Matters Rubric and experienced in ADDIE model of instructional design.  Invested in upskilling: Pluralsight Skill IQs (https://app.pluralsight.com/profile/hannah-aldine); badges in Salesforce's Trailhead (https://trailblazer.me/id/haldine).

taplio

The Battle

Heather MacDonald

Hannah Aldine

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?