Visionera

DME Services: Health Plan Contracting, Rate Negotiation, Strategic Planning, Expansions, Alternative Payment Models / Value-Based Care, Accreditation

President

Dell Medical School at The University of Texas at Austin

Turning University Research into real-world solutions.  Identifying and mentoring promising med tech innovations and propelling them toward real-world impact. Commercialization Strategies. Business Development.

Texas Health Catalyst Advisor

Soundview Medical Supply

Chief Operating Officer

Prospect Medical Systems

Provider Contracting Manager, South California

TenderHeart Health Outcomes

Transformed corporate strategy, introduced large exclusive MCO contracts, and improved revenue cycle. Oversaw 90+ payer relationships and contracts. Played a significant role in PE acquisition.

Capitation
●Exploded patient volume by 62% and increased EBITDA by 50% in 4 years after securing exclusive contracts.
●Negotiated multimillion-dollar contracts with 3 Managed Medicaid Plans. Secured exclusive contracts with 75% of the state’s Medicaid patients, gaining 30% of the Managed Care market.
●Became the only provider with a demonstrated successful capitation model in Texas, capturing twice the market share as the next largest competitor. 
●Reduced hospital readmissions for targeted diagnoses by 59%, saving Managed Care plan $15M annually.
●Became State’s Capitation Standard after testifying as recognized capitation SME.
●Appointed to Capitation Advisory Boards in multiple Managed Medicaid programs.
●Conducted customer onboarding presentations to 900+ nurses at insurance company.

Operational Optimization
●Differentiated company from other providers by optimizing product delivery to better align with payors.
●Inducted 12K new patients during exponential growth phase by hiring new staff and automating the process.
●Reorganized departments and streamlined processes, reducing hold times and customer fulfillment lead times.
●Consolidated operations by closing 9 branches and migrating to drop shipping.

Chief Operations Officer

Promoted to oversee customer and compliance operations impacting 10K home medical supplies customers in Texas monthly. Implemented processes and systems to improve the company’s reputation. Built strong relationships with Managed Care Organizations and the State’s Health and Human Services Commission to get approval to construct first capitation program in Texas.

Capitation
●Pioneered a “value over volume” differentiated capitation payment model that drove meaningful economic savings for managed care organizations (MCO) partners through appropriate product utilization and better patient outcomes.
●Reduced hospital admissions by 43% after creating a program to align managed care payments with clinical outcomes.
●Successfully transitioned 6K patients to capitation from other providers, with less than 1% opting to stay with the previous provider.

Operational Optimization
●Increased collection ratio from 92% to 97% by improving revenue cycle processes and billing and collections.

Vice President of Operations, Patient Care

Manager of Process Improvement

Authorization Manager

Specializing in creating strategic payer partnerships that drive revenue and improve patient outcomes for DME businesses. Experienced in navigating complex reimbursement landscapes, negotiating favorable contracts, and implementing value-based care initiatives. Proven track record of building strong relationships with payers, providers, and regulatory agencies. 

Passionate about transforming healthcare through collaboration and data-driven insights. Let's connect and explore how Visionera can empower your DME business to thrive.

Heather Davis

Medbill

Regional Account Manager

Group Publishing

Account Executive

➤ Expertly managed the complete sales cycle while aggressively generating new sales opportunities and partnerships, achieving $11M+ in sales revenue over multiple product lines.
➤ In 2019, exceed sales goals in five product lines by 114%, 131%, 117%, 140% and 124%.
➤ Coordinated, organized, and booked national trade shows, increasing sales and product purchased per account.
➤ Designed, developed, and implemented highly successful marketing campaigns; streamlined calling and contact flow.
➤ Streamlined operational and administrative processes to drive business growth.
➤ Received recognition as a tenacious and highly effective salesperson, consistently surpassing quotas and sales goals.
➤ Singlehandedly established a viable call list of 1200 independent stores and scrubbing the list for closed accounts.
➤ Identified opportunities to enact cost reductions, rapidly opened and expanded lucrative customer accounts.
➤ Provided superior customer service and client engagement, expertly developing lucrative, impactful relationships.
➤ Demonstrated creative problem-solving skills, uncovering and resolving client billing, operational, and sales issues.
➤ Spearheaded multiple project teams, providing expert leadership. 
➤ Opened 22 new trade accounts within only 6 months.
➤ Formulated a strategic plan when a national account closed all 162 stores, , which successfully resulted in exceeding 128% of the revenue deficit achieved through 386 targeted store calls.
➤ Spearheaded 3 technology transitions for customers, successfully facilitated a 100% retention with a 20% retention goal, with an overall project lifecycle of 100% retention of all customers.  
➤ Successfully shortened customer conversion time by 89% for an innovative new product line.
➤ Overhauled a customer training manual reducing the pages from 365 to 32 which increased onboarding efficiency.

Account Executive 

Dr. Scholl's Shoes 

➤ Creatively and radically grew a business from less than $3K in annual revenue to $2.8M in only three years.
➤ Aggressively generated profitable leads, developed ironclad client relationships, provided superior customer service.
➤ Proactively opened a new national account, Cabela’s, gaining business in all physical stores and online resources, increasing annual sales by 25%.
➤ Independently resurrected and managed national accounts, successfully achieving 300%-500% growth in a single year.
➤ Continually exceeded booking and sales expectations at all regional/national trade shows, and delivered presentations.
➤ Collaborated cross-functionally with marketing to successfully re-launch brand, and increase sales.
➤ Analyzed products carried in stores to customize and present buy plans, conducted financial forecasting and planning.

Territory Manager

Snowjam LLC, Inc 

➤ Designed, developed, and implemented strategic sales plans to grow sales revenue.
➤ Negotiated and opened buying-group accounts, increased order volume and reduced manufacturing costs by 30%+.
➤ Successfully exceeded 10% sales growth in territory annually, training and coached coworkers and provided them with the
tools to successfully manage and oversee a tradeshow.
➤ Booked all appointment slots for regional and national trade shows, worked collaboratively to sell through annual closeouts.
➤ Provided superior customer service and client engagement, crafted accurate customer documentation and analysis.

Sales Representative 

Various Companies

Account Manager – Cougar Shoes Inc. 
Sales Representative – Aramark Corporation 
Sales Representative – Global Imaging Sales 
Personal Trainer & Pool Manager – Bally Total Fitness 
Adapted Aquatics Teacher – Alleghany Valley School

Previous Work Experience

I'm a Sales Leader and Business Development professional with over 20 years of experience in cross-functional leadership, iterative process improvements and radically surpassing sales revenue goals in a variety of industries. 

I have extensive experience in relationship development, lead acquisition, and providing superior customer service and client engagement. 

I enjoy building valuable partnerships and working well with people at all levels of the organization, including stakeholders, customers, and team members.  

Technical Skills:
➤ Microsoft Office Suite
➤ Salesforce
➤ Adobe Suite
➤ NetSuite
➤ Mailchimp
➤ Project Management

✉  nreinicker@comcast.net

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The Battle

Heather Davis

Nancy Reinicker

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