Visionera

DME Services: Health Plan Contracting, Rate Negotiation, Strategic Planning, Expansions, Alternative Payment Models / Value-Based Care, Accreditation

President

Dell Medical School at The University of Texas at Austin

Turning University Research into real-world solutions.  Identifying and mentoring promising med tech innovations and propelling them toward real-world impact. Commercialization Strategies. Business Development.

Texas Health Catalyst Advisor

Soundview Medical Supply

Chief Operating Officer

Prospect Medical Systems

Provider Contracting Manager, South California

TenderHeart Health Outcomes

Transformed corporate strategy, introduced large exclusive MCO contracts, and improved revenue cycle. Oversaw 90+ payer relationships and contracts. Played a significant role in PE acquisition.

Capitation
●Exploded patient volume by 62% and increased EBITDA by 50% in 4 years after securing exclusive contracts.
●Negotiated multimillion-dollar contracts with 3 Managed Medicaid Plans. Secured exclusive contracts with 75% of the state’s Medicaid patients, gaining 30% of the Managed Care market.
●Became the only provider with a demonstrated successful capitation model in Texas, capturing twice the market share as the next largest competitor. 
●Reduced hospital readmissions for targeted diagnoses by 59%, saving Managed Care plan $15M annually.
●Became State’s Capitation Standard after testifying as recognized capitation SME.
●Appointed to Capitation Advisory Boards in multiple Managed Medicaid programs.
●Conducted customer onboarding presentations to 900+ nurses at insurance company.

Operational Optimization
●Differentiated company from other providers by optimizing product delivery to better align with payors.
●Inducted 12K new patients during exponential growth phase by hiring new staff and automating the process.
●Reorganized departments and streamlined processes, reducing hold times and customer fulfillment lead times.
●Consolidated operations by closing 9 branches and migrating to drop shipping.

Chief Operations Officer

Promoted to oversee customer and compliance operations impacting 10K home medical supplies customers in Texas monthly. Implemented processes and systems to improve the company’s reputation. Built strong relationships with Managed Care Organizations and the State’s Health and Human Services Commission to get approval to construct first capitation program in Texas.

Capitation
●Pioneered a “value over volume” differentiated capitation payment model that drove meaningful economic savings for managed care organizations (MCO) partners through appropriate product utilization and better patient outcomes.
●Reduced hospital admissions by 43% after creating a program to align managed care payments with clinical outcomes.
●Successfully transitioned 6K patients to capitation from other providers, with less than 1% opting to stay with the previous provider.

Operational Optimization
●Increased collection ratio from 92% to 97% by improving revenue cycle processes and billing and collections.

Vice President of Operations, Patient Care

Manager of Process Improvement

Authorization Manager

Specializing in creating strategic payer partnerships that drive revenue and improve patient outcomes for DME businesses. Experienced in navigating complex reimbursement landscapes, negotiating favorable contracts, and implementing value-based care initiatives. Proven track record of building strong relationships with payers, providers, and regulatory agencies. 

Passionate about transforming healthcare through collaboration and data-driven insights. Let's connect and explore how Visionera can empower your DME business to thrive.

Heather Davis

Med Karma

Chief Executive Officer

Load Karma

Co-Founder

KanexPro

•	Management of direct dealer and distribution channel by working on marketing programs, new product setup and product trainings
•	Negotiation with distribution channels on their monthly RMA (Return Authorization) request impacting bottom line
•	Built and managed the relationship with key contacts at potential clients, consultants and partners for revenue expansion
•	Ownership of sales cycle beginning from customer requirement to manufacturing, supply chain and ship to request as scheduled
•	Worked with technical team of largest coffee chain in North America in order to provide a rugged solution for their drive through signage project 
•	Analyzing the performance of accounts on monthly basis and work on underperforming accounts
•	Contributed in new product development by proving customer feedback and launching it within our channel
•	Exhibit strong leadership skills and motivate inside sales team to perform their duties 
•	Successfully managed the territories by managing the sales rep assigned to their respective territory
•	Building the sales target for the inside and outside sales team and follow up on the monthly basis
•	Responsible for selecting the products and preparing the sale pitch for the tradeshows hosted both local and international
•

Business Manager

Providing technical expertise/credibility to account team on Audio Visual designs
Assisting sales account managers with overall account planning as it relates to technical aspects of hardware, software, and services opportunity development
Assisting sales account managers with coordinating complex presales engagements
Assisting account teams with collecting customer business and technical requirements and determining Kanexpro recommended solutions
Developing solution architecture and detailed line item configurations/bills of materials (BOMs) where appropriate or as per consulting engagement
Developing solution proposal and/or presentation of recommended solution
Assisting with technical scoping/review for Statement of Work (SOW) for assigned accounts.
Function as liaison to end-user customer technical staff regarding solution and implementation specifics
Function as a liaison between the sales team and professional services organization to vet solution recommendations and to complete technical portions of the SOW, as appropriate
Assisting sales management with mentoring of junior sales account managers as it relates to overall opportunity management and technical solution set
Lead knowledge transfer forums around solution updates, implementation ‘lessons learned,’ etc. as relevant
As appropriate, assisting Kanexpro sales team in dealing with customer satisfaction issues surrounding technical aspects of a recommended solution, or its implementation and deployment. As needed, assist in developing ‘get well’ plan
Completed training per development plan and maintain certifications in accordance with focus area
Completing administrative tasks (expenses, time reporting) in timely fashion

Sales Application Engineer

Applications Specialist

•	Hardware, software, component level AV experience 
•	Able to troubleshoot complex audio visual system
•	Technical and customer service oriented with knowledge of electronics
•	Working knowledge of salesforce CRM system
•	Providing product support and training to potential clients
•	Providing appropriate and cost saving solution for the new projects
•	Setup and test the new product when released
•	Interface with clients to assist with pre and post-sale of audio visual equipment’s
•	Manage the merchandise return authorization (RMA)process

Technical Specialist

Volunteer - global initiative

Concordia University

•	Administer exam processes and procedures as assigned by the Exam Supervisor
•	Performed duties according to the rules and regulations of the job.

Exam Invigilator

Hello and welcome to Med Karma. We are a leading provider of medical billing and revenue cycle management services for healthcare providers.

At Med Karma, we understand the challenges that healthcare providers face in managing their revenue cycle, from navigating complex insurance requirements to staying up-to-date with regulatory changes. That's why we offer innovative solutions that help our clients improve billing accuracy, reduce costs, and increase revenue.

Our team of experienced billing specialists, coders, and revenue cycle experts are dedicated to providing exceptional customer service and operational excellence. We leverage the latest technology and data analytics to streamline billing processes and help our clients achieve their financial goals.

Whether you're a small medical practice or a large healthcare organization, we have the expertise and resources to meet your billing needs. Contact us today to learn more about how we can help you optimize your revenue cycle and improve your bottom line

Email: info@medkarmarcm.com
Phone: 909-843-9003
www.medkarmarcm.com

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The Battle

Heather Davis

Jaspreet Singh

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