Visionera

DME Services: Health Plan Contracting, Rate Negotiation, Strategic Planning, Expansions, Alternative Payment Models / Value-Based Care, Accreditation

President

Dell Medical School at The University of Texas at Austin

Turning University Research into real-world solutions.  Identifying and mentoring promising med tech innovations and propelling them toward real-world impact. Commercialization Strategies. Business Development.

Texas Health Catalyst Advisor

Soundview Medical Supply

Chief Operating Officer

Prospect Medical Systems

Provider Contracting Manager, South California

TenderHeart Health Outcomes

Transformed corporate strategy, introduced large exclusive MCO contracts, and improved revenue cycle. Oversaw 90+ payer relationships and contracts. Played a significant role in PE acquisition.

Capitation
●Exploded patient volume by 62% and increased EBITDA by 50% in 4 years after securing exclusive contracts.
●Negotiated multimillion-dollar contracts with 3 Managed Medicaid Plans. Secured exclusive contracts with 75% of the state’s Medicaid patients, gaining 30% of the Managed Care market.
●Became the only provider with a demonstrated successful capitation model in Texas, capturing twice the market share as the next largest competitor. 
●Reduced hospital readmissions for targeted diagnoses by 59%, saving Managed Care plan $15M annually.
●Became State’s Capitation Standard after testifying as recognized capitation SME.
●Appointed to Capitation Advisory Boards in multiple Managed Medicaid programs.
●Conducted customer onboarding presentations to 900+ nurses at insurance company.

Operational Optimization
●Differentiated company from other providers by optimizing product delivery to better align with payors.
●Inducted 12K new patients during exponential growth phase by hiring new staff and automating the process.
●Reorganized departments and streamlined processes, reducing hold times and customer fulfillment lead times.
●Consolidated operations by closing 9 branches and migrating to drop shipping.

Chief Operations Officer

Promoted to oversee customer and compliance operations impacting 10K home medical supplies customers in Texas monthly. Implemented processes and systems to improve the company’s reputation. Built strong relationships with Managed Care Organizations and the State’s Health and Human Services Commission to get approval to construct first capitation program in Texas.

Capitation
●Pioneered a “value over volume” differentiated capitation payment model that drove meaningful economic savings for managed care organizations (MCO) partners through appropriate product utilization and better patient outcomes.
●Reduced hospital admissions by 43% after creating a program to align managed care payments with clinical outcomes.
●Successfully transitioned 6K patients to capitation from other providers, with less than 1% opting to stay with the previous provider.

Operational Optimization
●Increased collection ratio from 92% to 97% by improving revenue cycle processes and billing and collections.

Vice President of Operations, Patient Care

Manager of Process Improvement

Authorization Manager

Specializing in creating strategic payer partnerships that drive revenue and improve patient outcomes for DME businesses. Experienced in navigating complex reimbursement landscapes, negotiating favorable contracts, and implementing value-based care initiatives. Proven track record of building strong relationships with payers, providers, and regulatory agencies. 

Passionate about transforming healthcare through collaboration and data-driven insights. Let's connect and explore how Visionera can empower your DME business to thrive.

Heather Davis

Resound Networks

As External Affairs Director at Resound Networks, I am proud to be part of a mission-driven organization focused on bridging the digital divide in rural and underserved communities across 8 states: AK, AR, CA, CO, NM and TX. Our locally driven decision-making allows us to stay agile and deliver creative solutions that truly meet the needs of the areas we serve.

We work closely with state, and local agencies, as well as other service providers, to ensure equitable access to broadband for homes and businesses that currently lack connectivity. Being a private Texas based company and the 6th largest awardee in the Federal RDOF Auction enables us to deliver transformative broadband services to areas that have long been overlooked.

In my role, I have the privilege of fostering strategic partnerships with carriers, manufacturers, and technology companies to tackle the unique challenges of expanding connectivity. By bringing people and organizations together, I help drive Resound Networks’ vision of creating opportunities and empowering communities through broadband access.

External Affairs Director

Texas Medical Equipment Providers Association (TexMEP)

•Source proposals for association to retain a lobbying firm with greatest potential to execute on industry
priorities
•Instruct Texas legislators through persuasive, invited, subject matter expert testimony in the Senate
and House and local policy makers regarding bi-partisan policy changes needed for Medicaid relating to
Managed Care Organizations (MCOs) systemic concerns
•Weekly meet with Board and Lobby Firm to adjust and align shifting strategies
•Organize and developed two association Advocacy Days for TexMEP collaborative competitor
membership fly in visits
Career Highlights:
✓	Secured bipartisan legislative support form 5 new legislative champions with 6 vehicles for potential legislation-2023
✓	Official Honorary House Floor recognition from sitting legislators- 2023
✓	Executed a marketing campaign with the 1st socially distanced ice cream social on behalf of TexMEP and AA-Homecare allowing providers to meet with almost 200 legislators and staff to discuss the difficulties HME providers face and how the proposed legislative bills could help the industry-2021
✓	Assisted in aligning and introducing the 87th legislative branding rollout of AppleHMS strategies in conjunction with the HME trade organizations priorities of TexMEP & AAHomecare, and patient advocacy groups with evolving laws, regulations, processes, and standards-2021

Member Board of Directors; Legislative Chair

Apple Homecare Medical Supply

•Lead and coordinate state legislative government affairs strategy by managing and driving performance
of contracted lobbyists in carrying out Texas Medical Equipment Providers Association (TexMEP) grass
roots legislative advocacy priorities as legislative Chair and board member
•Determine the potential impact and developed appropriate position statements or other ad hoc
documents and strategies to lessen potentially harmful regulations and legislative policy on the Texas
HME/DME/CRT industry
•Monitor and help facilitate industry changes in federal and state healthcare policies through
teleconference, face-to-face meetings, media coverage, subscribed press releases, and attend all
pertinent health care conferences
•Daily review, monitor legal language, and tracked the progression of Managed Care Organization
Medicaid bills and rules promulgation to advocate, support, and protect TexMEP providers and patients
•Prepare summaries and analyze various regulations, develop position papers for presentations to
agencies, committees and the TexMEP Board of Directors on legislative and policy issues for existing
and proposed laws
Career Highlights:
✓	Invited to Governor’s Inauguration 88th session
✓	Co-authored policy changes filing 6 bills SB1666/ HB3985, SB1915/HB3916, SB2055/HB5018 in the 88th session
✓	Track record of executing bipartisan policy outcomes with Senate Bill 1648 which was signed by the Governor 
✓	Co-authored policy changes filing 5 bills SB1648, HB4040, HB3677, HB3678, HB3679 in the 87th session
✓	Co-authored 3 government affairs budget riders that were approved yet ultimately denied by the Governor
✓	Coordinated a base of testimonies of Apple HMS 9 patients (7 families) for 5 days of deposition as a protected class to file a temporary restraining order (TRO) to retain HME services denied by insurance payer 
✓	Produced press releases that resulted in 2 East Texas News Stations picking up and broadcasting patients’ stories

Director of Government Affairs

Protect Texas Fragile Kids

•Advocate for reform to advance patient protections in access to care, continuity of care and coordination
of benefits for all areas of the home health continuum for patients and caretakers
•Develop, train and inspire the remote Leadership Team by implementing multiple communication
channels/platforms/portals, subscribe to legislative alert tools to retrieve, track legislative policy data,
identify calls to action via social media, in person, or live testimony, to connect families throughout the
state as a committed unified voice for the most vulnerable children in Texas
•Educate Texas legislators to co-sponsor bi-partisan bills to best serve their constituency
•Render visual and verbal persuasive advocacy work at the Texas State Capital testifying in the Texas
Senate, the Texas House, and in closed healthcare committee meetings to influence and unite state
legislators with their medically fragile constituents
Career Highlights:
✓	Presided over the 86th& 87th sessions at the Texas State Capital, which involved creating an educational multi-dimensional Medicaid healthcare exhibit resulting in an invitation from the Governor for a law signing ceremony 
✓	Function as repeat guest lecturer on Introduction to Public Health Course at the University of Texas responsible for instructing outreach, advocacy, political disruption, and ways to pursue better outcomes against discouraging diagnosis’ prognosis (2016-2019)
✓	Organized and fundraised two state-wide political rallies for the 85th and 86th Texas legislative sessions receiving state-wide media coverage resulting in the publication of “Pain for Profit” Dallas Morning News 8-part series
✓	Received invitations on various interviews including the following:
-	Podcast entitled ‘Mom’s On The Loose’ in 2019; and
-	MSNBC in 2017 discussing the changes on Medicaid at a national level
✓	Interviewed by numerous state and local newspapers and television stations regarding Medicaid

Advisory Board Member Director of Government Public Relations & Capital Operations

Barrier Free Construction

•Demonstrated comprehensive expertise in accessible and energy efficient best practices in bridging
barriers between contractors, bankers and disabled families from working over a decade in the real
estate financial services industry
•Rendered continuing education credits & consulting services for B2B & B2C builder/designer/architect/
consumers to relay proper construction goals for accessibility beyond ADA building code staying
abreast of industry standards and budgets
Career Highlights:
✓	Succeeded in enabling $3.4M bond passed after three years through collaboration with the Lake Travis Independent School District for the renovation of six elementary school playgrounds to become ADA accessible
✓	Achieved the only accessible 5 star-energy rated home as a case study by Austin Energy on first home build

Owner/Founder

Career Break

• Navigated complex healthcare systems to coordinate care for my child post-catastrophic diagnosis.
• Managed dozens of surgeries and hospitalizations while advocating for optimal treatment.
• Developed strong organizational and communication skills for seamless care coordination.
• Spina Bifida subject-matter expert and co-presenter with medical faculty and physicians as patient advocate.

Complex Care Coordinator

Wells Fargo

Career Highlights:
✓	Corporate Relocation from Denver to Austin to grow Commercial Real Estate construction as a subject-matter ex-pert while maintaining highly regulated compliance of business standards with changing published policies of middle market commercial banking/treasury management portfolio relationships with business revenues greater than $20MM
✓	Chosen to coach & implement Regional Banking employees through three various corporate mergers with roll-out of proprietary technology security networks to comply with appropriate information handling through collabora-tion with expert technology and legal partners.
✓	Launched the first community/bank wide volunteer build effort for the Austin Habitat for Humanity while securing a $25M grant from WFB.

Commercial Banking Relationship Manager

Real Estate Industry Specialist

With a career rooted in advocacy and leadership, I am passionate about bridging critical gaps in access to essential services for underserved and vulnerable populations. My work spans over two decades in finance, policy, external affairs, and government relations, with a focus on addressing the needs of those most impacted by systemic inequities.

From spearheading Medicaid reforms to navigating complex partnerships with state and local agencies, I bring a deep commitment to creating sustainable solutions. As a former healthcare leader and policy advocate, I’ve worked extensively with families, caregivers, and medically complex populations, ensuring vulnerable voices are represented in policy and program development.

Currently, I’m proud to align my efforts with Resound Networks, advancing broadband connectivity to rural and unserved communities across multiple states. My work is driven by the belief that equitable access to technology and essential resources is fundamental to empowering individuals and fostering stronger communities.

Let’s connect to collaborate on initiatives that drive meaningful change and build opportunities for those who need it most.

taplio

The Battle

Heather Davis

Adrienne Ryholt, MBA

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?