Harshida Acharya

Fulfillment IQ

Fulfillment IQ is a logistics tech consultancy specializing in warehousing, distribution, and fulfillment optimization for enterprise retailers, 3PLs, and eCommerce brands. With a reputation for solving complex supply chain challenges, Fulfillment IQ drives operational transformation through tailored, tech-enabled solutions.
• Leading Fulfillment IQ’s strategic direction, aligning customer insights with actionable strategies to deliver meaningful business impact.
• Overseeing a team of logistics experts delivering innovative solutions that help clients scale.

Partner & Chief Strategy Officer

Partner & CMO

Partner & VP of Marketing

Ladies Who Logistic

Ladies Who Logistic is a community that empowers women in the supply chain industry through mentorship, networking, and professional development. With 500+ members, it fosters collaboration and advancement in logistics.
• Hosted 17 impactful events (11 online, 6 in-person) to support women in logistics leadership and growth.
• Created a thriving network of professionals dedicated to fostering inclusion and innovation in the supply chain industry.

Co-Founder

eCom Logistics Podcast

The eCom Logistics Podcast is a globally recognized platform that explores logistics, supply chain innovation, and retail technology through engaging conversations with industry leaders.
• Delivering actionable insights that empower professionals to innovate and lead in their fields.
• Building the podcast into a trusted resource for enterprises and logistics professionals navigating an evolving industry landscape.

Creator & Producer

Forbes Technology Council

he Forbes Technology Council is an exclusive community of leading technology executives offering thought leadership and innovation insights.
• Contributing strategies and perspectives on the intersection of technology and supply chain innovation.

Contributing Author

Athena Alliance

Member

Peak Community

Exit Five

Forbes Communications Council

Contributing expert in digital transformation and strategic marketing, sharing insights that drive innovation in retail and logistics.

Official Member

Strategic Triangle

- Content strategy and writing
- Digital Transformation initiatives
- Website copy, design, and development
- Organic growth strategies and execution
- Social media marketing

Digital Marketing Strategist

Scotiabank

Scotiabank is a leading global financial institution known for its commitment to innovation in banking. As a leader driving innovation within the enterprise, Harshida contributed to programs that accelerated Scotiabank’s transformation and operational efficiency.
• Collaborated with the innovation team to build and launch an internal Innovation Lab that developed prototypes to demonstrate the potential of advanced technologies.
• Partnered with accelerators and innovation hubs to introduce scalable, cutting-edge tech solutions aligned with enterprise needs.
• Spearheaded initiatives such as hackathons, internal innovation challenges, and enterprise technology conferences, fostering a culture of innovation.

Senior Innovation Leader, Enterprise Innovation in Digital Banking

Drive Enterprise IT transformation initiatives by introducing and redefining incremental innovative technologies and their roadmaps driven by business needs

Innovation Leader | Program Manager, Business Innovations Group

Champion innovative thinking, help develop prototypes to showcase new and emerging technology to large number of internal stakeholders

Project Management Lead, Business Innovations Group

Project Manager

Every great company has a behind-the-scenes story. And for the last 15 years, I’ve been helping companies write theirs—by turning logistics, fulfillment, and digital transformation from a challenge into a competitive advantage.
 
At Fulfillment IQ, I help enterprise brands, 3PLs, and retailers rethink warehousing, fulfillment, and distribution with strategies that are not just innovative, but actually work at scale.
 
But my work goes beyond just strategy— it involves understanding the voice of the customer and turning those insights into execution that drives impact.
 
Through the eCom Logistics Podcast, I’ve had the privilege of talking to some of the most brilliant minds in the industry—uncovering the trends, technology, and challenges shaping the future of logistics.
 
I’m also proud to have co-founded Ladies Who Logistic, a community of 500+ women in supply chain, creating a space for mentorship, collaboration, and industry leadership.
 
Here’s what I’m most proud of:
🔥 Helping enterprise brands, 3PLs, and retailers scale and optimize logistics through Fulfillment IQ.
🎙️ Creating a globally ranked logistics podcast with millions of annual impressions, delivering real-world insights on supply chain execution.
💡 Building a 500+ member community that empowers women in logistics through mentorship, leadership, and collaboration.
🚀 Championing digital innovation, leading initiatives that accelerated enterprise-wide transformation, including technology conferences, POCs and pilots of cutting edge tech, and startup partnerships.
💡 Driving large-scale tech initiatives that have accelerated enterprise-wide transformation and innovation adoption.
🏆 RETHINK Retail Top Retail Expert (2025)
🏆 RETHINK Retail Top Retail Expert (2024)
🏆 Business Elite Awards 40 Under 40 (2024)
🏆 Top eCom Influencer by Shopify (2023)
🏆 Women in Supply Chain Award (2023)
🏆 Pros to Know Award (2023)
🏆 Scotiabank Best of the Best Award (2015)
🏆 Sandford Borins Award (2009)
🏆 Gordon Cressy Leadership Award (2009)
🏆 Letter Award (2008)
🏆 Making A Difference Award (2008)
🏆 Millennium Scholarship (2007)

Visit my websites:
fulfillmentiq.com | ecomlogisticspodcast.com

Over the past few weeks, I’ve been heads down with my team preparing for the State of Logistics Innovation Summit.

As we sit here at T-1, I can’t help but pause and appreciate the depth of conversations that have shaped every session.
 
We’re unpacking the questions that matter as we head into 2026.
Where fulfillment is really headed as customer expectations rise, cost pressures intensify, and operational complexity becomes the norm.

Why AI cannot succeed without context, grounded data, and a clear operational problem to solve.

How distribution models are shifting: toward more flexible capacity, smarter orchestration, and networks built for volatility, not stability.

And what “intelligent logistics” actually means when you strip away the buzzwords and focus on measurable outcomes. Bringing these insights forward has been a privilege and a reminder that this industry is changing faster than most organizations are ready for.

Tomorrow’s discussions are just the beginning, but I hope the perspectives shared on stage (and the snippets we publish afterward) spark new thinking for the year ahead.  

I’m grateful to all the speakers joining us and bringing their experience into the room: Ninaad Acharya, Tom Schmitt, Jeff Wolpov, Marv Cunningham, Nima Elyassi-Rad, Patrick Nikoletich, Cullen Sanderson, Rajashekar Arutla, Amanda Dorenberg, Nizar Trigui, Catarina Carvalho, Ben Emmrich, Chris Somerville, Rahul (RD) D., Bill Gibson, Swapnil Khopkar
 
So here’s my question to you: technologists, operators, and supply chain leaders: What are your top 3 priorities for 2026?
 
I’d love to hear what’s rising to the top of your list.

#StateOfLogisticsInnovation #LogisticsTech #FulfillmentIQ

Partner @ Fulfillment IQ | Co-Host, eCom Logistics Podcast | Logistics Innovation That Scales

State of Logistics Innovation Countdown Post _ 1 Day To Go

It’s easy to think digital transformation fails because the tech wasn’t right.
But more often, it’s because the data wasn’t.

I’ve been part of enough transformation projects to see the same story play out.
The enthusiasm is high. The new systems are in place. But the data, the thing holding it all together, isn’t clean, consistent, or shared.

And that’s where the problem starts. Teams make decisions on half-truths. Visibility drops. People stop trusting the numbers.

Strong governance gives structure without slowing people down. It keeps everyone aligned while the work keeps moving.

At Fulfillment IQ, that’s what we focus on first. Because without that alignment, even the best tools can’t deliver what they promise.

If you’re in the middle of a transformation and things feel stuck, it might be time to look at your data foundations.

Let’s talk about what you’re seeing.

#DigitalTransformation #DataGovernance #Leadership

Shlok Dave, MBA

I have 10+ years of professional experience out of which the last 8 years have been spent in sales, pre-sales, demand generation, functional consulting and product marketing. I am passionate about helping my clients solve their eCommerce and shipping problems so that they excel and achieve their personal and professional goals.

I completed my MBA in Marketing and Operations and B.E in Electrical & Electronics. My key skills include: Account Based Marketing, Demand Generation, Discovery Calls & Product Demonstration strategies, Social Selling, Product-led Sales, Functional Consulting, Consultative Selling and Sales Enablement.

I am currently working as Solution Sales Engineer at ShipperHQ. ShipperHQ helps increase conversions and improve customer experience by giving merchants the control and flexibility needed to match the speed and convenience of Amazon.

In my current role, I act as the bridge between the sales and product team to design and deliver ShipperHQ to customers in a way it best fits their needs and enables them to get faster ROI and greater value.

90% of shoppers surveyed say that the shipping experience accounts for at least half of their overall online shopping experience. The ShipperHQ platform is used by thousands of eCommerce merchants on platforms such as Shopify, BigCommerce, Adobe Commerce/Magento, Salesforce Commerce and WooCommerce to solve their shipping challenges. Our solution offerings include:

✅ Delivery Date & Time
✅ Dimensional Packing
✅ In-store Pickup
✅ Multi-Origin Shipping
✅ LTL Freight
✅ Rate Shopping
✅ Address Validation
✅ Enhanced Checkout

If you are an eCommerce merchant interested to discuss how ShipperHQ can help with your shipping strategy, let's connect. Here is how you can reach me:

✉️ me your queries at shlok@shipperhq.com
🔶 Fill out the form https://shipperhq.com/contact and we will reach out to you

Solution Sales Engineer | #1 Shipping Experience Platform

The future of eCommerce shipping starts with ShipperHQ, the world's #1 storefront shipping management system. 

ShipperHQ was built off of hard work and dedication from the team who brought WebShopApps to tens of thousands of eCommerce merchants worldwide. Our mission is to make merchants'​ lives easier by empowering them with the flexibility and control they need to easily ship when, where, and how they wish. Our team and product will be behind you as you grow your business.

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Shlok Dave, MBA

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Likes

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