Harshida Acharya

Fulfillment IQ

Fulfillment IQ is a logistics tech consultancy specializing in warehousing, distribution, and fulfillment optimization for enterprise retailers, 3PLs, and eCommerce brands. With a reputation for solving complex supply chain challenges, Fulfillment IQ drives operational transformation through tailored, tech-enabled solutions.
• Leading Fulfillment IQ’s strategic direction, aligning customer insights with actionable strategies to deliver meaningful business impact.
• Overseeing a team of logistics experts delivering innovative solutions that help clients scale.

Partner & Chief Strategy Officer

Partner & CMO

Partner & VP of Marketing

Ladies Who Logistic

Ladies Who Logistic is a community that empowers women in the supply chain industry through mentorship, networking, and professional development. With 500+ members, it fosters collaboration and advancement in logistics.
• Hosted 17 impactful events (11 online, 6 in-person) to support women in logistics leadership and growth.
• Created a thriving network of professionals dedicated to fostering inclusion and innovation in the supply chain industry.

Co-Founder

eCom Logistics Podcast

The eCom Logistics Podcast is a globally recognized platform that explores logistics, supply chain innovation, and retail technology through engaging conversations with industry leaders.
• Delivering actionable insights that empower professionals to innovate and lead in their fields.
• Building the podcast into a trusted resource for enterprises and logistics professionals navigating an evolving industry landscape.

Creator & Producer

Forbes Technology Council

he Forbes Technology Council is an exclusive community of leading technology executives offering thought leadership and innovation insights.
• Contributing strategies and perspectives on the intersection of technology and supply chain innovation.

Contributing Author

Athena Alliance

Member

Peak Community

Exit Five

Forbes Communications Council

Contributing expert in digital transformation and strategic marketing, sharing insights that drive innovation in retail and logistics.

Official Member

Strategic Triangle

- Content strategy and writing
- Digital Transformation initiatives
- Website copy, design, and development
- Organic growth strategies and execution
- Social media marketing

Digital Marketing Strategist

Scotiabank

Scotiabank is a leading global financial institution known for its commitment to innovation in banking. As a leader driving innovation within the enterprise, Harshida contributed to programs that accelerated Scotiabank’s transformation and operational efficiency.
• Collaborated with the innovation team to build and launch an internal Innovation Lab that developed prototypes to demonstrate the potential of advanced technologies.
• Partnered with accelerators and innovation hubs to introduce scalable, cutting-edge tech solutions aligned with enterprise needs.
• Spearheaded initiatives such as hackathons, internal innovation challenges, and enterprise technology conferences, fostering a culture of innovation.

Senior Innovation Leader, Enterprise Innovation in Digital Banking

Drive Enterprise IT transformation initiatives by introducing and redefining incremental innovative technologies and their roadmaps driven by business needs

Innovation Leader | Program Manager, Business Innovations Group

Champion innovative thinking, help develop prototypes to showcase new and emerging technology to large number of internal stakeholders

Project Management Lead, Business Innovations Group

Project Manager

Every great company has a behind-the-scenes story. And for the last 15 years, I’ve been helping companies write theirs—by turning logistics, fulfillment, and digital transformation from a challenge into a competitive advantage.
 
At Fulfillment IQ, I help enterprise brands, 3PLs, and retailers rethink warehousing, fulfillment, and distribution with strategies that are not just innovative, but actually work at scale.
 
But my work goes beyond just strategy— it involves understanding the voice of the customer and turning those insights into execution that drives impact.
 
Through the eCom Logistics Podcast, I’ve had the privilege of talking to some of the most brilliant minds in the industry—uncovering the trends, technology, and challenges shaping the future of logistics.
 
I’m also proud to have co-founded Ladies Who Logistic, a community of 500+ women in supply chain, creating a space for mentorship, collaboration, and industry leadership.
 
Here’s what I’m most proud of:
🔥 Helping enterprise brands, 3PLs, and retailers scale and optimize logistics through Fulfillment IQ.
🎙️ Creating a globally ranked logistics podcast with millions of annual impressions, delivering real-world insights on supply chain execution.
💡 Building a 500+ member community that empowers women in logistics through mentorship, leadership, and collaboration.
🚀 Championing digital innovation, leading initiatives that accelerated enterprise-wide transformation, including technology conferences, POCs and pilots of cutting edge tech, and startup partnerships.
💡 Driving large-scale tech initiatives that have accelerated enterprise-wide transformation and innovation adoption.
🏆 RETHINK Retail Top Retail Expert (2025)
🏆 RETHINK Retail Top Retail Expert (2024)
🏆 Business Elite Awards 40 Under 40 (2024)
🏆 Top eCom Influencer by Shopify (2023)
🏆 Women in Supply Chain Award (2023)
🏆 Pros to Know Award (2023)
🏆 Scotiabank Best of the Best Award (2015)
🏆 Sandford Borins Award (2009)
🏆 Gordon Cressy Leadership Award (2009)
🏆 Letter Award (2008)
🏆 Making A Difference Award (2008)
🏆 Millennium Scholarship (2007)

Visit my websites:
fulfillmentiq.com | ecomlogisticspodcast.com

Over the past few weeks, I’ve been heads down with my team preparing for the State of Logistics Innovation Summit.

As we sit here at T-1, I can’t help but pause and appreciate the depth of conversations that have shaped every session.
 
We’re unpacking the questions that matter as we head into 2026.
Where fulfillment is really headed as customer expectations rise, cost pressures intensify, and operational complexity becomes the norm.

Why AI cannot succeed without context, grounded data, and a clear operational problem to solve.

How distribution models are shifting: toward more flexible capacity, smarter orchestration, and networks built for volatility, not stability.

And what “intelligent logistics” actually means when you strip away the buzzwords and focus on measurable outcomes. Bringing these insights forward has been a privilege and a reminder that this industry is changing faster than most organizations are ready for.

Tomorrow’s discussions are just the beginning, but I hope the perspectives shared on stage (and the snippets we publish afterward) spark new thinking for the year ahead.  

I’m grateful to all the speakers joining us and bringing their experience into the room: Ninaad Acharya, Tom Schmitt, Jeff Wolpov, Marv Cunningham, Nima Elyassi-Rad, Patrick Nikoletich, Cullen Sanderson, Rajashekar Arutla, Amanda Dorenberg, Nizar Trigui, Catarina Carvalho, Ben Emmrich, Chris Somerville, Rahul (RD) D., Bill Gibson, Swapnil Khopkar
 
So here’s my question to you: technologists, operators, and supply chain leaders: What are your top 3 priorities for 2026?
 
I’d love to hear what’s rising to the top of your list.

#StateOfLogisticsInnovation #LogisticsTech #FulfillmentIQ

Partner @ Fulfillment IQ | Co-Host, eCom Logistics Podcast | Logistics Innovation That Scales

State of Logistics Innovation Countdown Post _ 1 Day To Go

It’s easy to think digital transformation fails because the tech wasn’t right.
But more often, it’s because the data wasn’t.

I’ve been part of enough transformation projects to see the same story play out.
The enthusiasm is high. The new systems are in place. But the data, the thing holding it all together, isn’t clean, consistent, or shared.

And that’s where the problem starts. Teams make decisions on half-truths. Visibility drops. People stop trusting the numbers.

Strong governance gives structure without slowing people down. It keeps everyone aligned while the work keeps moving.

At Fulfillment IQ, that’s what we focus on first. Because without that alignment, even the best tools can’t deliver what they promise.

If you’re in the middle of a transformation and things feel stuck, it might be time to look at your data foundations.

Let’s talk about what you’re seeing.

#DigitalTransformation #DataGovernance #Leadership

NWIRC

I lead a mission-driven team dedicated to advancing manufacturing across 13 counties in northwest Pennsylvania: Erie, Warren, McKean, Potter, Crawford, Forest, Elk, Cameron, Mercer, Venango, Clarion, Jefferson, and Clearfield. We work side-by-side with small and mid-sized manufacturers to improve performance, grow talent, and spark innovation — helping them compete and thrive in a rapidly changing world.

NWIRC provides specialized support and training in areas such as:

-Business growth - strategic planning, sales, marketing support
-Continuous improvement - lean, operational excellence, quality, safety
-Employee development - culture, leadership, coaching, talent stream initiatives
-Industry 4.0 technologies, including automation, data analytics and AI
-Supply chain, including supplier scouting

This role involves guiding the strategic direction of the organization, cultivating relationships across industry and government, and ensuring that services evolve to meet the real-world needs of manufacturers. The focus remains on aligning efforts with measurable outcomes — reducing waste, growing talent, and implementing solutions that drive sustainable growth.

At its core, this position is about stewarding people, mission, and momentum — building on a strong foundation and advancing NWIRC’s impact across the region.

President & CEO

I’m currently serving as Transitioning President/CEO of NWIRC — a mission-driven organization dedicated to helping small and mid-sized manufacturers thrive across Northwest and Central Pennsylvania.

This unique transition period allows me to work alongside and learn from Bob Zaruta, NWIRC’s retiring President, whose leadership over the past decade has built a strong foundation of impact, innovation, and community trust.

During this time, I’m focused on:

Immersing myself in NWIRC’s programs, partnerships, and culture

Collaborating with the talented team to align on priorities and opportunities

Building relationships with manufacturers, stakeholders, and the broader regional ecosystem

Preparing for a seamless leadership handoff ahead of officially stepping into the President/CEO role on July 1, 2025

With a background in manufacturing, data, and continuous improvement, I’m passionate about helping businesses grow — not just through tools and tactics, but by unlocking the full potential of their people.

Transitioning President & CEO

Leverage4Data

Founder

GE Transportation, a Wabtec company

Leading a team of project managers who break down functional barriers to solve business problems, with technology based solutions. Our approach combines tools from the Lean Six Sigma toolkit, as well as Project Management from PMI and design thinking.

Senior Director - Project Management

Virtual Leverage LLC

Chairperson - NWIRC

-Led the centralized team of data scientists and product owners to improve productivity within GE Transportation
-Deliver digital solutions by leveraging Salesforce.com and Reliance (ETQ) to drive continuous improvements, with a focus on a reduction of cost of quality.

Senior Director - Data & Analytics

GE Transportation

Quality Pillar Application Leader

Quality Technical Advisor

General Electric

Quality Engineer

Making things easier with process improvements and data analytics | My views are my own.

Mission Statement: To leverage my passion for innovation, excellence, and mentorship to inspire and empower individuals and organizations to realize their full potential. By embracing challenges, fostering a culture of continuous improvement, and sharing knowledge, I aim to contribute to the development of solutions that address real-world problems, enhance efficiency, and drive sustainable growth. Through my actions, I commit to being a catalyst for change, encouraging others to explore their capabilities, and making a positive impact on the world around me.

About me:

Sara is an experienced problem solver using data and technology, specifically in an industrial business. Over the last 11 years, she has led digital transformation in a variety of roles, each with increased responsibility. These include Program Management, Product Ownership, Digital Thread Manager, Senior Director of Data and Analytics, and recently Continuous Improvement Director. In this new role, she will align the continuous improvement toolkit with the digital strategy to deliver a step function change in processes.
 
At GE Transportation, now a Wabtec Company, Sara implemented a global quality pillar application with minimal resources, created products in the data lake and led teams that have built custom web applications, using the latest technologies. Her unique blend of passion for data & technology, deep industry domain expertise and creative problem solving creates an ability to deliver digital transformation efficiently and fast. Continuous improvement and continuous learning with a laser focus on the people are her mantra. 

Most recently, she has started a side hustle, Leverage4Data, a software company providing manufacturers web applications to manage suppliers.

The postings on this site are my own and do not necessarily reflect the views of Wabtec.

Specialties: lean six sigma, ISO standards, software development, data science understanding, data analysis, manufacturing processes, product development, strategy, creating a positive work culture, inclusive leadership, seeing how to solve problems with technology, finding alternatives, brainstorming

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Harshida Acharya

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The Battle

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🌞Sara Hanks, LSS MBB

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