Harshida Acharya

Most logistics tech fails long before it gets to the warehouse floor.

Not because the wrong tech stack was picked, but because there was no strategy to begin with, or the one they had never made it out of a slide deck.

I help 3PLs and retailers modernize fulfillment operations by bridging the gap between logistics strategy and execution, so tech initiatives don’t just launch, they actually work.

As Partner & Chief Strategy Officer at FulfillmentIQ, I lead teams that deliver high-stakes tech transformations for logistics leaders under pressure to scale. We specialize in WMS/OMS implementations, platform integration, and internal tool development- led by experts who’ve run warehouses, not just studied them.
 
I’m also the creator and co-host of the eCom Logistics Podcast where I’ve had the privilege of talking to some of the most smartest leaders in fulfillment and retail logistics; unpacking what’s actually working in the field and what’s just noise. Millions of impressions later, it’s become the go-to resource for logistics operators and tech leaders.

I also co-founded Ladies Who Logistic, a 700+ member network driving visibility, mentorship, and leadership for women across the supply chain.
 
What I’m focused on:
	•	Reducing implementation rework and accelerating time to value for logistics transformation
	•	Leading digital innovation initiatives that align ops and IT, from pilot to P&L
	•	Building tech that works in the real world, not just on paper
	•	Creating spaces where women in logistics lead, scale, and thrive
	•	Driving strategic conversations that shape how fulfillment systems are built and scaled

Recognition:
🏆 Top Retail Expert (RETHINK Retail, 2025 & 2024)
🏆 Women in Supply Chain (2023)
🏆 Shopify Top eCom Influencer
🏆 Business Elite 40 Under 40
…and others, but results always speak louder.

If you’re building logistics systems that need to scale or need a strategy that aligns tech and ops, let’s connect.

📩 fulfillmentiq.com | ecomlogisticspodcast.com

Partner & Chief Strategy Officer

Ryan Withrow

Ryan Withrow is a dynamic entrepreneur who effortlessly bridges the worlds of business consulting and social media influence. As the founder and CEO of Awesome Communication, a high-ticket sales coaching and consulting company, Ryan is dedicated to empowering businesses and entrepreneurs to realize their sales goals, cultivate exceptional customer experiences, and foster a new era of transparent, ethical salesmanship. With a career spanning over 15 years, his expertise spans marketing, direct sales, inbound and outbound campaign strategies, sales team management, sales strategy, and revenue optimization, resulting in a proven track record of exponential growth across diverse industries and niches.

Founder and CEO

Social Proof Wizards

Do you want to start making money with LinkedIn? Do you want to grow your connections and fill your contacts with thousands of qualified leads? Do you want to grow your reach by over 900% while letting US do all of the work?

We get it… and it’s why we’re here! Social Proof Wizards is a full-service, one-stop shop for LinkedIn profile growth, management, and lead generation. Our clients enjoy the benefits of growing their profiles, contacting high-quality leads, and closing deals from LinkedIn while doing zero extra work on their end.

Co-Founder

Music Marketers

At Music Marketers, we specialize in increasing revenue for your passion in music. Our specialty doesn't fall on ticket sales or record sales, we focus on external revenue to support your true passion. Whether it's merchandise, products, or digital courses, we look to grow your revenue through proper direct response marketing while you focus on your skills, abilities, and true passion.

Awesome Franchise

Sales Coaching, Business Development, and Support Community for Franchise Owners!

We provide you with optimized sales processes, training materials, and a close-knit community designed specifically for you and your staff. Together, this community is taking over control of their own growth and success, while helping each other succeed!

The Healthy Back Institute

Along with my team, we implemented and continue to manage and oversee all contact center departments for the amazing team at The Healthy Back Institute. This includes Inbound, Outbound, Retention, and Customer Support within the organization. By generating a 5x-10x ROI on agent costs, we've continued to grow the team and increase revenue with new arms of the business all while also growing our reach with the amazing customers that support The Healthy Back Institute.

Director of Telecommunications

Gulia Music, Inc.

I consistently taught 20-30 students the needed skills, processes, practice techniques, knowledge to start, grow, and continue with success in music. This included, but was not limited to, technical skill sets, understanding each individual's learning process, goal setting, and giving a proper knowledge set of music theory and composition to allow the student to fully understand what they were immersing themselves in.

Guitar, Bass & Music Theory Teacher

Suarez Corporation Industries

Aside from working with one of the most knowledgeable direct response marketers in our life time, I was able to truly hone in and utilize my abilities in both marketing and sales for SCI. I dedicated my initial efforts to running a successful call center and personally overseeing the entire afternoon shift's supervisors and agents. With my specialized skill set, I was able to improve conversion rates, retention, and other key performance indicators.

Additionally, I was welcomed into the direct marketing side of the organization as a brand manager for Endless Youth and Life, a health-focused piece of the SCI umbrella. While working directly with the executive teams, I was able to oversee promotions from idea/concept to completion/conversion.

Brand Manager & Call Center Manager

NSA Technologies LLC

When you're called to work for Mark Jenney and Vinnie Fisher, you can't refuse.

At NSA, I created all of the standard operating procedures around the Quality Assurance department within the outbound call center. With this, I was a massive part in agent onboarding, training, optimization, and perfecting. Once in place, I consistently monitored 70+ calls weekly and then trained, coached, and developed the call center agents with feedback, added knowledge, and lessons to improve their sales abilities.

Quality Assurance Manager

Arthur Middleton Capital Holdings

As a call center supervisor at AMCH, I was responsible for coaching, training, and optimizing a team of 15-20 sales agents on the sales floor. This included ongoing teaching, continued role playing, call monitoring, and providing individualized and group lessons that would optimize the agent's sales abilities and skills.

The biggest achievement within my tenure at AMCH was consistently holding a position in the top 3 teams of the call center sales floor.

Call Center Supervisor

Ryan Withrow is a founder and CEO at Ryan Withrow, a high-ticket sales coach and consultant company that helps businesses and entrepreneurs actualize their sales goals, create amazing customer experiences, and fill the world with transparent, ethical salespeople. With over 15 years of experience in marketing, direct sales, inbound and outbound campaign implementation and optimization, sales team management, sales strategy, and revenue optimization, Ryan has a proven track record of driving exponential growth for his clients across various industries and niches.

As a highly skilled consultant and a sought-after public speaker, Ryan specializes in data-driven goals and revenue growth, strategic planning, process improvement, and effective change management. He has a talent for motivating individuals and teams to achieve performance goals and productivity metrics, as well as re-engineering processes to comply with goals and policies while controlling costs, minimizing redundant work, reducing manual work, and increasing profitability. His commitment to data-driven decision-making and revenue growth make him a valuable partner for businesses looking to take their operations to the next level. Connect with Ryan today to learn more about how he can help your business thrive.

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Harshida Acharya

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