Harshida Acharya

Fulfillment IQ

Fulfillment IQ is a logistics tech consultancy specializing in warehousing, distribution, and fulfillment optimization for enterprise retailers, 3PLs, and eCommerce brands. With a reputation for solving complex supply chain challenges, Fulfillment IQ drives operational transformation through tailored, tech-enabled solutions.
• Leading Fulfillment IQ’s strategic direction, aligning customer insights with actionable strategies to deliver meaningful business impact.
• Overseeing a team of logistics experts delivering innovative solutions that help clients scale.

Partner & Chief Strategy Officer

Partner & CMO

Partner & VP of Marketing

Ladies Who Logistic

Ladies Who Logistic is a community that empowers women in the supply chain industry through mentorship, networking, and professional development. With 500+ members, it fosters collaboration and advancement in logistics.
• Hosted 17 impactful events (11 online, 6 in-person) to support women in logistics leadership and growth.
• Created a thriving network of professionals dedicated to fostering inclusion and innovation in the supply chain industry.

Co-Founder

eCom Logistics Podcast

The eCom Logistics Podcast is a globally recognized platform that explores logistics, supply chain innovation, and retail technology through engaging conversations with industry leaders.
• Delivering actionable insights that empower professionals to innovate and lead in their fields.
• Building the podcast into a trusted resource for enterprises and logistics professionals navigating an evolving industry landscape.

Creator & Producer

Forbes Technology Council

he Forbes Technology Council is an exclusive community of leading technology executives offering thought leadership and innovation insights.
• Contributing strategies and perspectives on the intersection of technology and supply chain innovation.

Contributing Author

Athena Alliance

Member

Peak Community

Exit Five

Forbes Communications Council

Contributing expert in digital transformation and strategic marketing, sharing insights that drive innovation in retail and logistics.

Official Member

Strategic Triangle

- Content strategy and writing
- Digital Transformation initiatives
- Website copy, design, and development
- Organic growth strategies and execution
- Social media marketing

Digital Marketing Strategist

Scotiabank

Scotiabank is a leading global financial institution known for its commitment to innovation in banking. As a leader driving innovation within the enterprise, Harshida contributed to programs that accelerated Scotiabank’s transformation and operational efficiency.
• Collaborated with the innovation team to build and launch an internal Innovation Lab that developed prototypes to demonstrate the potential of advanced technologies.
• Partnered with accelerators and innovation hubs to introduce scalable, cutting-edge tech solutions aligned with enterprise needs.
• Spearheaded initiatives such as hackathons, internal innovation challenges, and enterprise technology conferences, fostering a culture of innovation.

Senior Innovation Leader, Enterprise Innovation in Digital Banking

Drive Enterprise IT transformation initiatives by introducing and redefining incremental innovative technologies and their roadmaps driven by business needs

Innovation Leader | Program Manager, Business Innovations Group

Champion innovative thinking, help develop prototypes to showcase new and emerging technology to large number of internal stakeholders

Project Management Lead, Business Innovations Group

Project Manager

Every great company has a behind-the-scenes story. And for the last 15 years, I’ve been helping companies write theirs—by turning logistics, fulfillment, and digital transformation from a challenge into a competitive advantage.
 
At Fulfillment IQ, I help enterprise brands, 3PLs, and retailers rethink warehousing, fulfillment, and distribution with strategies that are not just innovative, but actually work at scale.
 
But my work goes beyond just strategy— it involves understanding the voice of the customer and turning those insights into execution that drives impact.
 
Through the eCom Logistics Podcast, I’ve had the privilege of talking to some of the most brilliant minds in the industry—uncovering the trends, technology, and challenges shaping the future of logistics.
 
I’m also proud to have co-founded Ladies Who Logistic, a community of 500+ women in supply chain, creating a space for mentorship, collaboration, and industry leadership.
 
Here’s what I’m most proud of:
🔥 Helping enterprise brands, 3PLs, and retailers scale and optimize logistics through Fulfillment IQ.
🎙️ Creating a globally ranked logistics podcast with millions of annual impressions, delivering real-world insights on supply chain execution.
💡 Building a 500+ member community that empowers women in logistics through mentorship, leadership, and collaboration.
🚀 Championing digital innovation, leading initiatives that accelerated enterprise-wide transformation, including technology conferences, POCs and pilots of cutting edge tech, and startup partnerships.
💡 Driving large-scale tech initiatives that have accelerated enterprise-wide transformation and innovation adoption.
🏆 RETHINK Retail Top Retail Expert (2025)
🏆 RETHINK Retail Top Retail Expert (2024)
🏆 Business Elite Awards 40 Under 40 (2024)
🏆 Top eCom Influencer by Shopify (2023)
🏆 Women in Supply Chain Award (2023)
🏆 Pros to Know Award (2023)
🏆 Scotiabank Best of the Best Award (2015)
🏆 Sandford Borins Award (2009)
🏆 Gordon Cressy Leadership Award (2009)
🏆 Letter Award (2008)
🏆 Making A Difference Award (2008)
🏆 Millennium Scholarship (2007)

Visit my websites:
fulfillmentiq.com | ecomlogisticspodcast.com

Over the past few weeks, I’ve been heads down with my team preparing for the State of Logistics Innovation Summit.

As we sit here at T-1, I can’t help but pause and appreciate the depth of conversations that have shaped every session.
 
We’re unpacking the questions that matter as we head into 2026.
Where fulfillment is really headed as customer expectations rise, cost pressures intensify, and operational complexity becomes the norm.

Why AI cannot succeed without context, grounded data, and a clear operational problem to solve.

How distribution models are shifting: toward more flexible capacity, smarter orchestration, and networks built for volatility, not stability.

And what “intelligent logistics” actually means when you strip away the buzzwords and focus on measurable outcomes. Bringing these insights forward has been a privilege and a reminder that this industry is changing faster than most organizations are ready for.

Tomorrow’s discussions are just the beginning, but I hope the perspectives shared on stage (and the snippets we publish afterward) spark new thinking for the year ahead.  

I’m grateful to all the speakers joining us and bringing their experience into the room: Ninaad Acharya, Tom Schmitt, Jeff Wolpov, Marv Cunningham, Nima Elyassi-Rad, Patrick Nikoletich, Cullen Sanderson, Rajashekar Arutla, Amanda Dorenberg, Nizar Trigui, Catarina Carvalho, Ben Emmrich, Chris Somerville, Rahul (RD) D., Bill Gibson, Swapnil Khopkar
 
So here’s my question to you: technologists, operators, and supply chain leaders: What are your top 3 priorities for 2026?
 
I’d love to hear what’s rising to the top of your list.

#StateOfLogisticsInnovation #LogisticsTech #FulfillmentIQ

Partner @ Fulfillment IQ | Co-Host, eCom Logistics Podcast | Logistics Innovation That Scales

State of Logistics Innovation Countdown Post _ 1 Day To Go

It’s easy to think digital transformation fails because the tech wasn’t right.
But more often, it’s because the data wasn’t.

I’ve been part of enough transformation projects to see the same story play out.
The enthusiasm is high. The new systems are in place. But the data, the thing holding it all together, isn’t clean, consistent, or shared.

And that’s where the problem starts. Teams make decisions on half-truths. Visibility drops. People stop trusting the numbers.

Strong governance gives structure without slowing people down. It keeps everyone aligned while the work keeps moving.

At Fulfillment IQ, that’s what we focus on first. Because without that alignment, even the best tools can’t deliver what they promise.

If you’re in the middle of a transformation and things feel stuck, it might be time to look at your data foundations.

Let’s talk about what you’re seeing.

#DigitalTransformation #DataGovernance #Leadership

Marketing Ops Community

Head of Training and Certification

Indeed.com

Director of Marketing Strategy and Operations

MarTech Alliance

I am the lead instructor for a brand new 8 week course on all things Marketing Operations! Visit Martech Alliance online for more details.

Course Instructor

Amazon Web Services (AWS)

Global Marketing Operations Leader

Hitwise

Leads the marketing and demand generation teams in the Americas and APAC. 

- Oversee the planning and direction of marketing programs
- Partner and support sales to execute strategy for winning clients and upselling existing clients
- Report on key business metrics, campaign results, and drive optimization
- Development of Marketing ROI reporting and analytics 
- Lead nurturing, drip campaigns, lead scoring, sales and marketing alignment
- Oversees sponsorships, paid advertising, and online media spend
- Development and execution of campaigns across paid search and social, online advertising, webinars, events and content marketing
- Marketing automation and Salesforce implementation

Director, Global Marketing

American Marketing Association

Leads content marketing and communications strategy across all channels. 

Oversees communications and social media teams.

Manages writers and content producers for blogs, eBooks, and advertisements.

Director Of Communications

Leaf Group

Responsible for marketing and demand generation programs including marketing automation, lead nurturing, email marketing, messaging, sales enablement, and alignment across paid, content marketing, and event marketing programs. 

Leads and manages team of demand generation professionals.

Passionately implementing unified Marketo, Salesforce, Facebook Advertising and content marketing B2B programs. Marketo Certified Expert.

- Database Hygiene 
- Database Migration 
- De-duplication 
- Data Standardization and Data Normalization

Senior Marketing Manager

Trumpia

Drove 500% growth of new marketing platform through partner marketing and relentless adoption programs for AT&T Mobility’s 1,500+ business sales force. 

Established webinar lead generation program accounting for over 80% of marketing qualified leads 
Instrumental in product marketing, pricing, packaging, business development and go-to-market strategies. 

Online marketing including Google analytics, website and landing page optimization, marketing automation using Pardot, email marketing, collateral development and copywriting. 

Led event marketing team to successfully execute AT&T new product roadshow and events in 15 major US markets.

Digital Marketing 
Marketing Automation 
Google Analytics and Adwords 
Product Marketing
Customer Marketing 
Channel Marketing

Marketing Manager

Independent

Small business marketing consulting including: 

Digital Marketing 
Email Marketing 
Marketing Automation 
Social Media Marketing 
Online Marketing 
Website Design 
SEO/SEM

Marketing Consultant

Director of Marketing Strategy & Operations | Martech Leader | Speaker

Author and speaker. Co-host of the Humans of Martech Podcast.

Subscribe to the Marketing Operations Leader newsletter for MOPs strategies and insights every week: https://darrellalfonso.substack.com/

Highlights: 
- Ranked as one of the Top Marketers in the US by Propolis 2022
- Named one of the "Top Martech Marketers to Follow" 2020 by Martech Alliance 
- Keynote speaker for Martech Conference and Get Stacked B2B Marketing Conference 2021
- Awarded Fearless Marketer 2018 
- Marketo Champion 2018 and 2019 
- VP of Communications American Marketing Association - 2017-2019
- Marketo User Group Leader 2017-2019
- Leading Program Manager for Connect@Amazon (35,000 member Amazon organization)
- Frequent Martech Speaker and Author 
- Marketo and Salesforce Certified 

Posts are my own and do not reflect the views of my current or former employers.

Darrell Alfonso

Over a year ago, I predicted the future of ops would be conversational. 

I knew the large marketing automation players wouldn't be able to do it. 

But I knew someone else would. 

I was invited to beta-test Knak's AI campaign creation capabilities, and my take is: it's ready. 

William Gibson said, "The future is already here, it's just not evenly distributed." 

And that's what I think about marketing. The future is already here, but not everyone is taking advantage of it.

Make sure to attend Knak's AI campaign creation launch event this week. Details in the comments via Nick Donaldson

#marketing #martech #marketingoperations #ai

Brand partnership • VP of Marketing Ops and Martech, Speaker

Sorry late notice everyone! 

We have an amazing marketing ops town hall where we'll dive into practical AI use cases for marketing ops. 

We'll have Lindsay Rothlisberger, Jomar Ebalida, Mike Rizzo and myself cover some awesome use cases, and we'll also open it up to the group to share what they've learned. 

See you all there, link in the comments to sign up to join us for free.

#marketing #martech #marketingoperations #ai

taplio

The Battle

Harshida Acharya

Darrell Alfonso

Followers

Posts

Engagements

Likes

Performance ScoreHarshida Acharya's LinkedIn Performance

Performance ScoreDarrell Alfonso's LinkedIn Performance

Ready to grow your LinkedIn presence?

taplio

The Battle

Harshida Acharya

Darrell Alfonso

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Harshida Acharya's LinkedIn Performance

Performance ScoreDarrell Alfonso's LinkedIn Performance

Ready to grow your LinkedIn presence?

Performance ScoreHarshida Acharya's LinkedIn Performance