Harsh Makadia

Building AI Automation and Software Development Agency

Web Application Development | Project Management | Content Creator | Technical Lead | Leadership | Project Lead | Speaker | Mentor | Consultant

I have an entrepreneurial spirit and value opportunities to provide innovative ideas and solutions to technical projects. I love helping small and medium-sized enterprises and Startups by providing them the custom software solutions choosing the right tech stack for their business.

I love writing on technical blogs ( 2600+ followers on Medium ), Creating content on Twitter ( 33,000+ followers ) about Web development, No-code and Low-code. 

Building MVP faster with the use of no-code tools is something I think is the future and I enjoy building fast prototypes saving time and money

I also enjoy automating repetitive tasks using Robotic Process Automation(RPA). I'm a certified UiPath Developer. I Love automating business leads and conversions through chatbots. 🤖

I'm a Full Stack Developer who enjoys working with Front End applications building immersive user experiences and building backend that scale well. I enjoy learning new technologies and I engage in open source projects. I'm always looking for learning opportunities and challenges.

Key Skills:
⇨ Web App Development
⇨ Nocode/ Lowcode
⇨ AI Automation
⇨ Product Management
⇨ Startup Launching
⇨ Entrepreneurship
⇨ Team Collaboration
⇨ Leadership

Have something interesting to discuss? Drop me a DM on Twitter 📨  (@MakadiaHarsh) https://twitter.com/MakadiaHarsh or Fill in form https://tally.so/r/npd6BP

Mentor

Successfully led the Twitter Growth Program, which involved developing content frameworks and leveraging a deep understanding of the Twitter algorithm to help students build their audience and optimize their profiles for maximum impact. Through this program, they would be able to boost lead generation processes and create passive income streams from Twitter.

Wishtree Technologies

Client Engagement Manager

WotNot

Establishing strong relationships with clients to build trust and loyalty, leading to long-term business partnerships.

Reducing churn rate by proactively identifying at-risk customers and addressing their needs. 

Conducting regular business reviews with key stakeholders to track progress towards goals and identify areas for improvement

Collaborating with sales, product and support teams to ensure seamless onboarding and implementation

Managing renewals effectively and identifying upsell opportunities with existing accounts

Customer Success Manager

Tatvic Analytics

Managed portfolio of key accounts, ensuring high levels of client satisfaction and retention.

Delivered increase in overall revenue by successfully upselling services in line with customers evolving requirements. 

Enhanced client relationships by consistently delivering strategic insights and tailored solutions. 

Successfully retained at-risk accounts by creating tailored action plans that addressed their unique pain points.

Strategic Account Manager

eClinicalWorks

Collaborated with the sales team for efficient customer onboarding. 

Established strong relationships with clients to build trust and loyalty, leading to long-term business partnerships. 

Conducted regular business reviews with key stakeholders to track progress towards goals and identify areas for improvement.

Reduced churn rate by proactive identifying at-risk customers and addressing their needs. 

Managed escalations effectively, resolving complex issues and preventing future occurrences.

Satvam Nutrifoods Limited

Developed and implemented product marketing plans to reach target customers. 

Increased awareness of available products through targeted marketing campaigns within the community setting. 

Improved event coordination efficiency by streamlining processes, resulting in smoother execution of planned activities. 

Collaborated with cross-functional teams to support product marketing access strategy.

Junior Marketing Executive

Grofers India Pvt. Ltd. 

Increased customer loyalty through the development of tailored loyalty programs and personalized marketing efforts.

Secured high-quality entertainment acts, enhancing attendee enjoyment and generating
buzz around events.

Collaborated with cross-functional teams to ensure seamless event execution and positive
outcomes.

Knowledgeable and dedicated customer service professional with extensive experience in IT Products & Services. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

taplio

The Battle

Harsh Makadia

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