Fortis Hayes

As the founder and principal recruitment consultant at Fortis Hayes, I lead our team in delivering exceptional talent acquisition solutions. With a proven track record in Tech, Telecoms and Engineering roles. I specialise in executive search, niche recruitment, team building and contract roles. 

My focus is on building strong relationships with clients and candidates, understanding their unique needs, and delivering results-driven solutions. I leverage my extensive industry knowledge and network to source top-tier talent and facilitate successful placements.

Fortis Hayes provides talent for clients in the UK, US, Europe and globally.

Founder

Transputec Ltd

Spearheaded the establishment of a new billing and operations department from inception. Developed and implemented comprehensive operational frameworks, including financial processes and controls. Successfully optimised resource allocation and streamlined workflows to drive efficiency and accuracy.

Billing & Operations Manager

Off to Work

Leading and optimising financial operations through strategic management of a high-performing team. Responsible for overseeing the entire financial lifecycle, including accounts receivable, payable, and purchase ledger functions.

Billing & Accounts Supervisor

FSB 

Managed financial data analysis and processing for B2B gaming clients. Utilised advanced Excel to produce accurate billing and invoicing. Ensured compliance through rigorous auditing.

Billing and Financial Analysis Manager

TelcoSwitch

Spearheaded the transformation of billing operations through the implementation of the Ability platform, resulting in significant cost reductions. Successfully introduced revenue recognition principles, enhancing financial accuracy and compliance.

Billing Manager

Telcoinabox UK

I am managing UK billing operations for Telcoinabox Ltd, to ensure all telecoms bills are produced and reconciled as well as all supplier invoices reconciled against raw carrier billing data. A major part of this role is maintaining and updating the product and billing database utilising SQL, in effect being the manager and gatekeeper of billing, revenue assurance, price routing, and the product portfolio.

Key Achievements:

•	Designed revenue assurance methods with measures to detect billing anomalies and reconciliation of CDR data preventing losses and increasing profits
•	Developed and innovated new efficient workflows saving time and money
•	Transformed billing processes and developed automation for efficiencies
•	Facilitated methods to reduce revenue loss through reconciliation of accounts receivable vs. invoices
•	Enhanced the b2b customer satisfaction rating to 100% consistently by introducing process improvement

Amongst my greatest achievements during my time here has overseen the improved efficiency of several business processes, saving time and people’s power. This was achieved through auditing using Excel, innovating workflows including automation and database simplification utilising Excel and SQL.

Billing Operations Manager

•	Orchestrated the timely execution of the Bill-Run process; rating telecoms CDR charges through to invoice production in Sage (end-to-end delivery)
•	Telecoms Billing system configuration and regular innovation of the Billing Project Implementation
•	Developing and building a SQL telecoms database of billing rate plans for new and existing CDR charge types
•	Data Mining (SQL / Excel), mapping of billing import methods and new CDR import methods
•	SQL / Database Management System (DBMS) analysis for current, new and variable mapping of CDR data to charge type and rating, including test specifications
•	Financial auditing in Excel and analysis of carrier and wholesale charges reducing revenue loss performing reporting to stakeholders – company directors and accountants
•	Maintain documentation, monitor, and resolve telecommunication billing inquiries, disputes, and charge issues related to billing

Billing Analyst

•	Advanced use of Excel, Access, SQL managing telecoms data.
•	Responsible for telecoms provisioning and supporting business clients managing their client databases using ZenDesk (similar to Jira) and Utilibill (similar to Ability) CRM.

Client Support Analyst

NHS England

•	Managing HR and recruitment for doctors and staff

Operations Manager

•	Maintaining health and safety, infection control and practice protocols
•	Quality and Outcomes Framework Manager
•	Submission of immunisations to CCG (Clinical Commissioning Group)
•	General administration including letters, referrals and other ad hoc duties and management of clinician Locum cover
•	Records Administration and RA sponsoring for NHS smart cards, dealing with GPIT at NHS England and SaaS suppliers in the maintenance of EMIS Web and Docman
•	Coding and mapping patient data to the NHS database

Operations Coordinator

The Bannatyne Group

Administrator

Engineering & IT Recruitment Solutions UK & Globally | Founder @ Fortis Hayes | Your Talent Acquisition Partner 🔍

Are you struggling to find top talent to drive your business forward?

Are you tired of generic CVs and generic candidates?

I specialise in delivering exceptional talent in:

- Engineering
- IT (Telecoms, Web3, Software DevOps, SAP, ServiceNow)
- Billing (Finance, Revenue Operations)


I tailor my approach to your unique needs, ensuring you get the right candidates, not just any candidates.

Let’s discuss how I can help you build high-performing teams and drive business growth.

#executive search #cxosearch #nichejobs #specialisedtalent #teambuilding #contractrecruiting

Haroon A.

Pakistan's Top 10 Ranked Brand Designer | Helping 6 & 7-Figure Founders and Businesses Grow with Design & Positioning Strategies

Are you struggling to stand out with your brand's visual presence? Not getting the attention you deserve? As a graphic designer specializing in compelling visuals that captivate and convert, I help leaders like you achieve remarkable results with designs that build credibility and attract ideal clients.
    Ready to elevate your brand? Let's connect and discuss how we can transform your visual presence together. Book a free consultation call today!

Muhammad Mashhood

Before I design anything for a brand,
I ask questions.

A lot of them.

Not about colors.
Not about fonts.
Not even about logos.

Because good branding doesn’t start in Photoshop.

It starts with clarity.

These are some questions I always ask clients first:

→ What problem does your brand actually solve?
→ Who are you trying to attract, and who are you not for?
→ Where does your brand show up the most?
→ What do you want people to feel when they see you?
→ Who do you see as your real competition?

Sometimes there’s a pause.

Because many brands
haven’t been asked these before.

And that pause tells me everything.

If the answers are unclear,
the visuals will be unclear too.

Branding isn’t about making things look good.

It’s about making decisions easier
for your audience.

Once the questions are answered,
design becomes obvious.

Not forced.
Not random.

Just intentional.

PS: If you want to make a scroll stopping and intentional brand? feel free to book a free call with me
[https://lnkd.in/d-jTSyna)

♻️ Repost if more people need this reminder.

Many people see a brand designer
as an expense.

Something to do later.
Something optional.

But the brands that grow
see it differently.

They see it as leverage.

Because a brand designer doesn’t just “design”.

They clarify:
→ what the brand stands for
→ how it should be perceived
→ what to say and what to avoid

That clarity changes everything.

Sales conversations become easier.
Content decisions take less time.
Marketing stops feeling random.

Without branding,
every design is a one-off decision.

With branding,
every decision builds on the last.

That’s leverage.

You’re not paying for visuals.

You’re investing in:
→ consistency
→ recognition
→ trust

And trust compounds.

The cost ends.

The leverage stays.

PS. Want to build a brand for your recognition and credibility? 

DM "BRANDING"

♻️ Repost for others

Recently, I worked on a branding project
for a building & construction training institute.

And it's part 2 of it. it's content.

An industry that’s often treated
as purely functional.

But branding still matters there.

A lot.

The goal wasn’t to make it flashy.
Or over-designed.

The goal was clarity.

To build a brand that feels:
– structured
– credible
– professional

Because when people invest in training,
they first look for trust.

The brand system focused on:
– strong typography
– a confident color palette
– clean visual hierarchy
– consistency across applications

From identity
to brand assets
to real-world usage.

Everything was designed to feel:
solid,
reliable,
and future-ready.

This project reminded me again:

Good branding isn’t about trends.

It’s about positioning.

And positioning decides how seriously
your brand is taken.

PS: If you want to make a brand to resonate with your product, feel free to book a free call with me
https://lnkd.in/eazUvvUm

♻️ Repost if more people need this reminder.

BCTA Branding content Part 2

Most brands don’t struggle with content ideas.

They struggle with consistency.

Not because they lack creativity.

But because there’s no system.

Here’s how I design content systems
that actually stay consistent:

I don’t start with posts.

I start with structure.

First, I define:
– the brand’s core message
– its tone and personality
– what it should feel like on screen

Then I build a visual base:
– fixed color roles (not random colors)
– limited typography with clear hierarchy
– repeatable layouts

After that, content becomes modular.

Posts stop being “designed”.

They’re assembled.

This makes:
– content faster to create
– visuals easier to recognise
– brands harder to forget

Consistency isn’t about using the same design.

It’s about making the same decisions
again and again.

When a system exists,
creativity doesn’t disappear.

It scales.

PS: If you want to make a consistent design system? feel free to book a free call with me
[https://lnkd.in/d-jTSyna)

♻️ Repost if more people need this reminder.

Most people don’t fail because they lack ability.
They fail because they’re afraid of being seen failing.

My cousin decided not to appear for his exam this year.

The reason shocked me.

He said,
“I’m not fully prepared. I might fail.”

I asked him,
“So what if you fail?”

“You can try again.
You’ll understand your weak points.
You’ll come back stronger next time.”

His answer stopped me.

“What will my friends think…
if I fail?”

That’s when it hit me.

We’re so afraid of failure
that we don’t even try.

Not because we can’t improve.

But because we’re scared of judgment.

Failure isn’t a label.

It’s feedback.

It shows you:
→ where you lack
→ what to work on
→ how to grow

Avoiding failure doesn’t protect you.

It delays your progress.

Every attempt teaches something.

Every failure sharpens you.

The only real loss
is never stepping in.

PS: If you want to step into personal branding and make yourself scroll stopping? feel free to book a free call with me
[https://lnkd.in/d-jTSyna)

♻️ Repost if more people need this reminder.

taplio

The Battle

Haroon A.

Muhammad Mashhood

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taplio

The Battle

Haroon A.

Muhammad Mashhood

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Muhammad Mashhood's LinkedIn Performance

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Performance ScoreMuhammad Mashhood's LinkedIn Performance