Fortis Hayes

As the founder and principal recruitment consultant at Fortis Hayes, I lead our team in delivering exceptional talent acquisition solutions. With a proven track record in Tech, Telecoms and Engineering roles. I specialise in executive search, niche recruitment, team building and contract roles. 

My focus is on building strong relationships with clients and candidates, understanding their unique needs, and delivering results-driven solutions. I leverage my extensive industry knowledge and network to source top-tier talent and facilitate successful placements.

Fortis Hayes provides talent for clients in the UK, US, Europe and globally.

Founder

Transputec Ltd

Spearheaded the establishment of a new billing and operations department from inception. Developed and implemented comprehensive operational frameworks, including financial processes and controls. Successfully optimised resource allocation and streamlined workflows to drive efficiency and accuracy.

Billing & Operations Manager

Off to Work

Leading and optimising financial operations through strategic management of a high-performing team. Responsible for overseeing the entire financial lifecycle, including accounts receivable, payable, and purchase ledger functions.

Billing & Accounts Supervisor

FSB 

Managed financial data analysis and processing for B2B gaming clients. Utilised advanced Excel to produce accurate billing and invoicing. Ensured compliance through rigorous auditing.

Billing and Financial Analysis Manager

TelcoSwitch

Spearheaded the transformation of billing operations through the implementation of the Ability platform, resulting in significant cost reductions. Successfully introduced revenue recognition principles, enhancing financial accuracy and compliance.

Billing Manager

Telcoinabox UK

I am managing UK billing operations for Telcoinabox Ltd, to ensure all telecoms bills are produced and reconciled as well as all supplier invoices reconciled against raw carrier billing data. A major part of this role is maintaining and updating the product and billing database utilising SQL, in effect being the manager and gatekeeper of billing, revenue assurance, price routing, and the product portfolio.

Key Achievements:

•	Designed revenue assurance methods with measures to detect billing anomalies and reconciliation of CDR data preventing losses and increasing profits
•	Developed and innovated new efficient workflows saving time and money
•	Transformed billing processes and developed automation for efficiencies
•	Facilitated methods to reduce revenue loss through reconciliation of accounts receivable vs. invoices
•	Enhanced the b2b customer satisfaction rating to 100% consistently by introducing process improvement

Amongst my greatest achievements during my time here has overseen the improved efficiency of several business processes, saving time and people’s power. This was achieved through auditing using Excel, innovating workflows including automation and database simplification utilising Excel and SQL.

Billing Operations Manager

•	Orchestrated the timely execution of the Bill-Run process; rating telecoms CDR charges through to invoice production in Sage (end-to-end delivery)
•	Telecoms Billing system configuration and regular innovation of the Billing Project Implementation
•	Developing and building a SQL telecoms database of billing rate plans for new and existing CDR charge types
•	Data Mining (SQL / Excel), mapping of billing import methods and new CDR import methods
•	SQL / Database Management System (DBMS) analysis for current, new and variable mapping of CDR data to charge type and rating, including test specifications
•	Financial auditing in Excel and analysis of carrier and wholesale charges reducing revenue loss performing reporting to stakeholders – company directors and accountants
•	Maintain documentation, monitor, and resolve telecommunication billing inquiries, disputes, and charge issues related to billing

Billing Analyst

•	Advanced use of Excel, Access, SQL managing telecoms data.
•	Responsible for telecoms provisioning and supporting business clients managing their client databases using ZenDesk (similar to Jira) and Utilibill (similar to Ability) CRM.

Client Support Analyst

NHS England

•	Managing HR and recruitment for doctors and staff

Operations Manager

•	Maintaining health and safety, infection control and practice protocols
•	Quality and Outcomes Framework Manager
•	Submission of immunisations to CCG (Clinical Commissioning Group)
•	General administration including letters, referrals and other ad hoc duties and management of clinician Locum cover
•	Records Administration and RA sponsoring for NHS smart cards, dealing with GPIT at NHS England and SaaS suppliers in the maintenance of EMIS Web and Docman
•	Coding and mapping patient data to the NHS database

Operations Coordinator

The Bannatyne Group

Administrator

Engineering & IT Recruitment Solutions UK & Globally | Founder @ Fortis Hayes | Your Talent Acquisition Partner 🔍

Are you struggling to find top talent to drive your business forward?

Are you tired of generic CVs and generic candidates?

I specialise in delivering exceptional talent in:

- Engineering
- IT (Telecoms, Web3, Software DevOps, SAP, ServiceNow)
- Billing (Finance, Revenue Operations)


I tailor my approach to your unique needs, ensuring you get the right candidates, not just any candidates.

Let’s discuss how I can help you build high-performing teams and drive business growth.

#executive search #cxosearch #nichejobs #specialisedtalent #teambuilding #contractrecruiting

Haroon A.

Lead Recruiter in the People Centre of Expertise (skills based recruitment) 

I have managed recruitment for:
▪️Resource Management
▪️Employee Relations
▪️Employer Branding
▪️Talent Acquisition
▪️Talent/ HR/ DE&I
▪️EY wavespace
▪️Operations
▪️Pursuits
▪️Reward
▪️BD

Skills:
▪️Strong high volume recruitment 
▪️Stakeholder & people management
▪️Success Factors, PowerBI & Intelliops 
▪️MI, reporting & data analytics 
▪️Public speaking, training 
▪️Project management 
▪️Strategic Partnering 

✨Employee Referrals Lead
✨Talent Community Champ 
✨Workshop lead/ facilitator 
✨Podcast panel member 
✨LinkedIn Trainer

▪️ Line manager 
▪️ Counsellor - career coach 

Passionate about 
✨EY Foundation/ Smart Futures
✨Employer branding 
✨Personal branding 
✨Public speaking 
✨Social mobility 
✨DE&I

Senior Recruiter - Core Business Services (CBS)

NSPCC

NSPCC schools service plays a vital role in protecting a generation of children, by helping them understand abuse and giving them the confidence to speak out if they need help.

As one of the lead volunteers I have visited hundreds of primary schools in Yorkshire to deliver Speak out, Stay Safe assemblies and workshops as well as training/ signing off new volunteers.

Every childhood is worth fighting for.

I also run an Etsy shop selling supposedly funny greeting cards during lockdowns. I learnt a great deal about running a small business, how to use Canva to design cards, SEOs and how to drive sales using social media. It was great fun!

School Services Volunteer

I worked as one of the In-house Recruiters at EY in London. I managed Transaction Advisory Services recruitment with a focus on Valuation and Business Modelling. 

Valuation and Business Modelling quantifies valuation risk and reward to improve decision making processes. Services include, Valuation of businesses, Intellectual property & capital equipment, Business process management, Data Analytics, Decision Support and Economic Advisory.

As well as managing the end to end recruitment process I was also heavily involved with:
- Disability - Experienced Hire Lead
- Smart Futures Programme (social mobility) ~ work placements for 15-16 year olds followed by mentoring 
- EY Reconnect ~ hiring people who have had 2+ year career breaks 
- Ex-military recruitment

Recruiter - Transaction Advisory Services

Career Break

Raising my children both in London and Dubai

Some of the best years in my life!

Lead roles in Parent Associations in schools and elderly befriending

Homemaker

I worked as one of the Assurance Recruiters for PwC, recruiting Auditors, Financial Due Diligence (now Deals) professionals etc. 

I was also an Experienced Recruitment Interviewing Course (ERIC) Lead, responsible for revamping the course including creating a booklet and marketing materials, introducing a refresher course (ERICA) and being one of the lead tutors. I also tutored on PwC Welcome Event which was held for new joiners.

This was back in the day when it wasn’t all virtual.

Recruiter - Assurance

JPMorgan Chase & Co.

I supported Asset and Wealth Management Recruiters by setting up their interviews.

Recruitment Co-ordinator - Asset and Wealth Management

Various Roles Leading to Career in Recruitment

My Temping roles were:
- Receptionist - Trevor Sorbie, hairdressers 
- Receptionist - Squire and Partners, Architects
- HR Admin - Aldrich and Partners, Security Wholesale
- HR Admin - NCH, Children’s Charity

After travelling I started as a receptionist at a hairdressers after which I got my first proper office job. During my HR admin roles I really enjoyed recruitment which then lead me to seek a role in recruitment as well as embark on CIPD studies to further develop my HR/recruitment skills.

Temping

Starbucks

I worked as a shift supervisor and trainer at Starbucks in the City. As I was working part-time due to my studies I wasn’t allowed to be a store manager but I once acted up as a manager for four months in one of the stores when we waited for a manager to join. I also trained the new manager.

I was also assigned to train new head office staff who would be placed in coffee shops for two weeks. Had I stayed after my studies ended, I would have completed my manager training and I would have then moved to the head office and classroom training.

Shift Supervisor/ Temporary Manager/ Trainer

I worked as a Cashier and Customer Service Assistant in Prisma, Mikkeli. I worked full-time during school holidays and part-time during term time. 

The customer service training we received was fantastic which has hugely benefited me throughout my career.

Cashier/ Customer Service Assistant

Friendly Recruiter at EY ✨ I recruit HR & Recruitment Professionals ✨ New post every Tuesday 07:15 BST ✨ Tips for jobseekers & stories about the corporate world ✨

👇 Apply for EY UK Roles
www.ey.com/en_uk/careers 

👇 Join EY UK Online Talent Community 
So that we can keep in touch with you 
https://flows.beamery.eu/ey/ey


I’m an In-house Recruiter at EY. 

(Ernst and Young, one of the ‘Big 4’)✨


I’m a Lead Recruiter in the People Centre of Excellence Recruitment team 

I currently recruit for:
🖤Recruitment
🖤HR 

My team recruits for any talent/ HR roles, including client facing People Consulting so happy to be contacted about such roles too.  

Please note, I don’t recruit for other areas such as Assurance/ Audit, Consulting, Tax or Strategy and Transactions 🙂.  If you’re looking for roles in these service lines, please find an appropriate Recruiter.

Also, I am not an agency recruitment consultant so I’m not looking for clients on here. 


I’m mainly on LinkedIn to talk about recruitment, corporate life, and to learn and network. 


And guess what, I quite like it here 💛


Thanks for popping by 💛

taplio

The Battle

Haroon A.

Lottie Khan

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?