Belron® 

Accountable for change management, business readiness & adoption across the Technology & Transformation (T&T) portfolio. Member of T&T Senior Leadership Team.

Head of Global Change & Readiness

Emerge Management Consulting

Delivering real business results using a human-centered approach. Current projects include:
• Global Change Lead across multiple transformation programmes for an international vehicle glass replacement & repair organisation
• Transformation Lead for a large public sector department. Using a data-driven approach to define the change strategy, service model and channel shift approach
• Defining the growth & marketing strategy for multiple SMEs to enhance their brand and generate additional revenue

Director

Accenture

My focus was on major customer experience and business transformation programmes with core roles including:

• Customer Experience Transformation & Cost Reduction Programme - Mobilised a data-driven operational desk function using predictive analytics and machine learning to proactively resolve customer issues and identify £Xm efficiency savings. Established the PMO function, delivering agile governance and commercial management across 120+ resources
• Customer Service Strategy – led the assessment of a global £Xbn contact centre contract, covering multiple customer channels, segments and countries
• GDPR Business Readiness & Change - led all business critical change and readiness activities to drive data compliant behaviour ahead of the imminent EU GDPR deadline

Strategy & Consulting Manager (Comms & Media)

My focus was on major B2B transformation programmes and core roles included:

• B2B Digital Agile Transformation - managed the customer experience team in a digital transformation programme, defining the overall customer experience framework and strategy 
• B2B Sales Transformation (Pegasystems) - led the agile delivery and global rollout of Pegasystems platform across 1000 users. Responsible for managing a team of 30+ resources to deliver all onboarding, support, training and comms. 
• Digital Strategy Design (B2B) - designed the overall customer experience and capability roadmap
• eCommerce International Deployment - led all European market onboarding, readiness and engagement for an eCommerce deployment
• B2B Sales Transformation (Salesforce.com) - designed the overall sales and governance requirements for a global Salesforce.com deployment

Management Consultant (Comms, Media & Technology)

My focus was on a B2B Global Sales Transformation programme (award winning international Salesforce.com deployment) and my core responsibilities spanned the end-to-end delivery lifecycle.

I managed end user training, change, comms and operational readiness activities across multiple releases, ~24 markets and ~20,000 users. I developed a multi-tiered global support model and ticketing tool spanning ~60 agents & led deployment go live activities.

Consulting Analyst (Comms, Media & Technology)

Accepted within a cohort of ~20 interns, my core responsibilities included: market analysis, global pipeline support, process definition and programme risk management

Internship

I Help Transform Businesses with Real Consulting

I spent my entire career as a Management Consultant at a leading global consulting firm. During this time, I helped to successfully transform some of the world's best companies. I led award winning transformations & delivered multi-million pound savings for global leaders including Vodafone, Telefonica, Openreach, BT and Canon.

During 2020 when COVID struck, I decided to take a leap of faith in myself and become an independent consultant. I haven't looked back since.

I now help to transform small, medium and large businesses using my breadth of cross industry expertise alongside my human & wellbeing centred approach.

For large businesses, I deliver the following:
• Business, Digital and Agile Transformation
• Business Change Management & Readiness 
• Programme and Project Management
• Customer Experience and Capability Design
• Data Driven Consulting, Analytics & Insights

For small & medium businesses, I deliver the following:
• Defining a winning business strategy
• Growing sales, marketing & engagement
• Enhancing brand and social media presence
• Improving operational processes & identifying cost reduction opportunities
• Business coaching & mentorship

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Some feedback extracts I received during my career - from client, managers & team members

"Shiv’s an excellent person to work with, a hard worker who is able to switch from task to task seamlessly. He is personable and data focussed and has that rare skillset of knowing the detail yet being a truly innovative and strategic thinker"

"Shiv is an absolutely joy to work with. He has the rare ability of being able to drive tangible client results in a truly human way - an example we should all strive to follow"

"Shiv is calm under pressure which is key in managing teams especially when work needs to be produced under tight deadlines and when there are problems that need to be quickly escalated and solved"

"Shiv has been an exemplary leader and coach - he has had a major contribution to my learning, growth and success. He always has been and continues to be a very forward thinking and innovative leader"

"It’s rare to come across talent like Shiv. I was particularly impressed by Shiv’s ability to handle even the toughest of projects effortlessly and deliver high quality results every time"

"Shiv has such a strong reputation for making a positive impact for his clients and for our business. He's is always a safe and trusted pair of hands, and can always work to help solve some of our client's most challenging endeavours"

Shiv Singh

Try Life On Media

Trylifeon.com

Financial Freedom & Lifestyle Design Coach, Host of the Try Life On Podcast, and Investor in television and media projects espousing the spirit of Try Life On.

1:1 coaching and consultations teaching countless professionals and entrepreneurs how to gain the freedom they crave in each facet of their lives and start living a life they won’t need a vacation from. How? By just taking action. By building relationships. By focusing on the 5 freedoms (time, financial, geographic, purpose, relationships). 

The fear of rocking the boat has forced too many people to get stuck in the planning stages of their lives, and miss all of the opportunities to actually live. Without that fear of the unknown or the insecurities of doing things differently, how much would your life change? Where would you live? Who would you be spending your time with? How will it feel to live a life purely built from your own values and ambitions? The only way to know is to try it on.

Financial Freedom & Lifestyle Design Coach / Try Life On Podcast Host

Quattro Capital

Founding Partner of Quattro Capital, an investment firm with foundational pillars of People, Property, Profits and Philanthropy. We locate, invest in and operate apartments complexes, mobile home parks, and other alternative investments across the United States in focused markets, primarily the Southeast, yielding strong returns for our investors. Investing in real estate purposefully is the tool that helps more people achieve wealth and the freedom to live life well. Visit thequattroway.com for more information.

Managing Partner

Unsettled

Unsettled is a global community for those who embrace uncertainty and value meaningful human connection. It's for those who believe that feeling a little bit “unsettled” is a positive impulse for change, innovation, and discovery in our lives. The experiences, virtual or in-person, as well as the community itself, are co-created journeys that give you the time, space and (un)structure to break out of your routine, build new relationships, and discover new perspectives while growing personally and professionally. With travel experiences in some of the world’s most beautiful destinations, online virtual retreats, and over 2000 alumni from 80+ countries, Unsettled is a platform that truly takes work, life, and adventures beyond traditional borders.

Member, Global Advisory Board

Executive in Accenture's Health & Public Service (Government) Operating Group delivering systems  integration, business process excellence and technology solutions for US Federal Government clients. Currently focused on digital transformation helping organizations redefine how they serve connected customers and operate their connected enterprises leveraging new technologies including Analytics, Artificial Intelligence (AI), Mobility and AAS offerings including IaaS, PaaS and SaaS (i.e Salesforce, ServiceNow, Dynamics).

Accenture Digital is one of the largest end-to-end providers of digital transformation capabilities in the world. Our offerings support every phase of the digital journey, with complete services that span customer experience, connected products and systems and intelligent analytics, which provide the foundation to drive successful business outcomes through our world-class industry expertise.

Senior Executive (Retired)

Air Force Office of Special Investigations (AFOSI)

The Air Force Office of Special Investigations has been the Air Force's major investigative service since Aug.1, 1948. The agency reports to the Inspector General, Office of the Secretary of the Air Force. AFOSI provides professional investigative service to commanders of all Air Force activities.

Lieutenant Colonel / Special Agent (Retired)

Montgomery County Police Recruiting

Senior Police Officer in Montgomery County Department of Police which includes approximately 1,300 sworn officers and approximately 700 support personnel. The Police Department was established in 1922, and today, is responsible for policing a County with a population of over one million people.

Senior Police Officer (Retired)

Omega Psi Phi Fraternity, Inc

Actively participating in community service and mentoring activities via Omega Psi Phi Fraternity, a professional, civic-minded organization of college-educated men with similar ideas and like attainments. The fraternity’s founders chose Manhood, Scholarship, Perseverance and Uplift as the cardinal principles that every prospective candidate must possess. Our fraternity’s motto is “Friendship is essential to the soul” Since the birth of the organization, Omega has and will continue to impact the world in every profession and all walks of life.

Life Member

Generation Hope

Generation Hope is reducing poverty one family at a time by providing direct sponsorships and one-on-one mentoring to teen parents who are pursuing college degrees in the Washington, D.C. metro area.

Member Board Of Directors

Leadership Montgomery

Leadership Montgomery builds bridges between the private, public, and nonprofit sectors of Montgomery County, Maryland to improve the community -- the neighborhoods people live in and the business they work in.  We provide six curriculum-and service-based programs:  Core, Emerging Leaders, Senior, Inside Montgomery, Youth and our Corporate Volunteer Council, as well as our post-graduate programming, and special events.

🎙️Try Life On Podcast Host 💵 Managing Partner, Quattro Capital 🌏 98 countries | Investor | Freedom Coach 📚 Used 9-5 jobs + passive income to beat the system

A little about me...

I'm an investor, entrepreneur, restaurant owner and explorer of 99 countries. I host the Try Life On Podcast, and coach professional 1:1 on wealth and freedom, helping you build lifestyle you don’t need vacation from.

In 2021 I retired from the 9-5 world after 25 years as Senior Executive at Accenture, a global consulting firm. Was also a Federal Agent through my US Air Force military service. I retired after 22 years as Lt. Colonel. And I became a midnight police officer later in life for the Montgomery County Police Department as a means to give back to local community. Yes, all at the same time.

Along with partners, founded Quattro Capital, a private equity firm. I’ve acquired roughly $250M in real estate with investor partners. I started buying real estate in my 20s as a means to capture time freedom to live more. 

I have strong passion for living life leveraging freedom principles (time, financial, location, purpose & relationships) and started Try Life On Media to help others do the same. The Try Life On podcast and speaking engagements are my joy. 

I love to say I used real estate, passive income, lifestyle design principles combined with leveraging my three 9-5 professional careers to beat the rat race and build lifestyle I don't need vacation from. I’ve completed that mission and now my passion is to help others do same.

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The Battle

Shiv Singh

Maurice Philogene

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