Crane ChemPharma & Energy

I manage lifecycle product marketing and communications that position new products to successfully launch, generate profitable sales revenue, and capture market share. I elevate customer experience by devising market-driven strategies and creating compelling collateral backed by research and analysis.

Regional Business Line Manager — Product Marketing | Led Integrated Campaigns to Launch New Products

Shlok's Shlok

I orchestrated digital and media advertising campaigns that elevated brand awareness, drove product sales, and engaged millions of people with major global brands.

Influencer Marketing Leader | Engaged Audiences of 2M+ People for More than 20 Global Brands

FedEx

MBA Intern — Marketing & Communications | Created for ELT Social Media Growth Plan Approved by CEO

Halo + Cleaver

MBA Student Consultant — Product & Marketing Strategy | Boosted Value Proposition via GTM Strategies

Packsize

MBA Student Consultant — Go-To-Market Strategy | Co-Built Strategic Roadmap for Global Brand Growth

HighRadius

 Techno-Functional Consultant | Built B2B SaaS Cloud-AI Invoice & Payments Solution that Enhanced UX

Cognizant

Associate | Engineered Support System that Improved SLA Compliance & Cut Cost for Fortune 100 Client

I engage and influence through data-driven storytelling. I create and execute the vision for meaningful content that resonates with target markets, attracts technical professionals, and elevates customer experience.

My expertise includes: Brand & Product Storytelling | Content Marketing | Marketing Communications | Go-to-Market (GTM) Strategy | Integrated Campaign Management | New Product Launch | Brand Messaging & Positioning | Influencer Marketing | Social Media Marketing | Brand Management | SEO & SEM | Customer Experience | M&A Integration | Product Management  | Product Marketing

As a consumer-centric, highly collaborative marketer, I:
✔ Created viral social media content that garnered 300M+ organic impressions and advertising engagements with global brands such as Amazon, Disney, and HSBC.
✔ Launched 5 new marketing communication channels at Crane Co., expanding brand reach and engagement.
✔ Selected as one of 25 employees out of 11K to participate in Crane Co.’s leadership development program. 

Known for my agility and exemplary work ethic, I pivot quickly to address customers’ evolving needs and position brands to captivate audiences in competitive market landscapes.

Shlok Gupta

Sapiens

Service Delivery Manager

Associate Service Manager - Cloud services

Application support Lead - Managed Services

Senior operational professional

HCL Technologies

Production support for the UK based investment banking for their trading and regulatory reporting using Control M, Unix, SQL, HDFS, Hive Database

Software Engineer

Infosys

Building the next level E learning solution for the UK based Insurance organisation.

E-learning Developer

As a dedicated and results-oriented Service Manager, I bring over 10 years of extensive experience in overseeing end-to-end service delivery processes, optimizing service operations, and enhancing customer satisfaction. With certifications in PRINCE2 Agile Foundation and ITIL V3, I have a proven track record in managing application and production support in managed service environments.

Currently leading a team of cloud service professionals at Sapiens Technologies, I deliver high-quality cloud services to large European insurance clients. My role involves developing and implementing service delivery strategies, conducting regular service reviews, and collaborating with cross-functional teams to ensure the successful implementation of new services and projects. I have successfully managed service delivery budgets, optimized cloud environments, and maintained strong client relationships, addressing concerns and ensuring overall satisfaction.

Previously, as an Application Support Lead at Sapiens Managed Services in Bangalore, I managed a team of 15 application support analysts, ensuring daily health checks, status updates, and incident resolution. My responsibilities included mentoring new team members, implementing production changes, and maintaining application stability using tools like Azure DevOps, Control-M, WhatsUpGold, and Datadog.

At IBM India, I specialized in creating and maintaining Control-M jobs, monitoring application health, and performing weekly and monthly maintenance activities. My tenure at HCL Technologies further solidified my expertise in production issue resolution, incident management, and customer coordination.

Proficient in SQL, Unix, ServiceNow, JIRA, and cloud operations, I possess strong leadership skills and a deep understanding of ITIL processes. My ability to drive efficiency, improve customer experience, and implement effective service improvement plans makes me a valuable asset to any organization.

Madhu T

taplio

The Battle

Shlok Gupta

Madhu T

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