Nicarao Advisors LLC

Providing fractional sales and business development services. Strategic Planning and Execution; Leadership and Team Development; Sales and Marketing; and Customer Relationship Management.

Principal

Currently Seeking New Opportunities

Currently seeking Vice President Sales Opportunity

Liberty Latin America

Sought to take on oversight of company’s largest supplier contract to ensure compliance, identify and address performance issues. Member of governance committee. Shrunk contract costs significantly and maintained a positive vendor relationship despite changes in scope of contracted services.

Director - Contract Management

Cable & Wireless Communications

Recruited for a role that swiftly changed into 100% pandemic response to address issues that arose concerning daily operations. Since there was no playbook on how to conduct business during such a time, created and implemented Covid_19 procedures in only 5 days. Ensured ongoing service to customers for installation of video, internet, and telephony services through the provision of personal protective equipment (PPE).

Director - Technology & Operations

TalentAdore

Completed a series of courses through the University of Helsinki on artificial intelligence (AI), which led to my being contacted by company founder. Tapped to help the CEO of this innovative startup offering a new, AI cloud and SaaS based virtual recruitment tool to carry out three critical initiatives in North America. First, assess the product compared to existing solutions on the market in the US, then canvas market to evaluate potential demand. Lastly, create a strategic plan and a solid go-to-market (G2M) strategy.

Developed and implemented grassroot initiatives that helped the company gain traction in the market with limited resources.

Advisor

ADTRAN

Promoted to lead a small team in LATAM to provide telecom solutions to corporate clients. Oversaw regional operations including strategic planning, marketing and resource allocations. Personally managed 6 accounts to help drive sales, and assisted team in closing sales. 

Conducted in-depth analysis to determine most effective channels to drive sales with distribution partners swiftly. Positioned Adtran as the equipment provider of choice to affiliates of one of the largest corporations worldwide (America Movil) despite an extremely challenging sales goal.

Vice President - Regional Sales Latin America

Recruited to aggressively grow customer base first in Mexico and then LATAM with a team of sales engineers engaged in business development activities. Implemented formal processes, procedures and account management protocols to accelerate productivity and drive excellent performance and customer satisfaction.

Increased capture rate exponentially, won a multimillion-dollar, strategically vital bid to provide services for a division of the largest Spanish content producer in the world, a multibillion-dollar giant. Rapidly built brand awareness of the company’s products in the region.

Director Strategic Business Development

Nokia

Handpicked by executive management to drive sales growth in select LATAM regions with a team of 20 account managers and solutions engineers. Held P&L accountability of more than $50M. Created a clear sales operation plan to support and guide growth goals. 

Addressed collections issues by cutting accounts payable days by 200% and increasing sales to late customers by 15%. Trained, groomed and motivated team resulting a 20% improvement in sales to existing customers.

Area Vice President – Central America, Andean Region & Mexico

Chosen by executive management to develop and implement a strategic sales plan to seize sales opportunities following the acquisition of an American telecom provider by one of the largest global telecommunications provider (Telefonica). 

Built a 60-member high performing sales team from scratch to serve Telefonica clients in 5 Latin American countries. Won large multi-year contracts and paved the way for robust future business development opportunities.

Area Vice President – Andean Region Telefonica Customer Business Team

Asked to build a new sales organization from scratch in Mexico. Recruited, hired and trained a team of 30 that included account managers, project managers, solutions engineers and supply chain managers to service clients in Mexico, Argentina, Colombia and Ecuador.

Generated titanic revenues from a large contract and YOY incremental sales after initial contract period. Established a formidable presence in these 4 countries.

Country Manager - Mexico

Recruited based on earlier finance experience. Managed finance operations in LATAM market place to support planned growth in this region. Rapidly built strategic relationships with financial institutions that resulted in robust funding to support sales.

Director- Project Finance

Rabobank

Trade & Project Finance
Negotiated in collaboration with account managers to close structured trade finance transactions for the food and agricultural business sector. Utilized credit enhancement from Export Credit Agencies, Multilateral Development Banks and the private insurance market to provide exceptional sales and service. Generated $3- 5M in portfolio customer sales.

Vice President

VP|SD|Sales ExecutiveǀDriving Strong Revenue Growth for Technology Companies Globally through Strategic Partnerships and High Performing Teams

Throughout my career, I’ve been sought to develop business in new markets, turn around sales in underperforming regions, and accelerate growth in established markets. At the same time, I’ve enjoyed building and leading large, customer-centric teams that are instilled with the mindset that we’re in the business of providing innovative solutions to meet every client’s unique needs.

I’ve also held operational roles which have complemented my sales and leadership background. It’s been rewarding to identify cost-saving opportunities and to improve top- and bottom-line results by streamlining back-office processes and procedures. 

My global experience includes regions spanning the U.S. and Latin America (LATAM) and I’m proficient in Spanish and Portuguese with a deep respect for diverse cultures and people. 

Highlights:

STRATEGIC PLANNING & EXECUTION – Developed and implemented sales strategies that enabled Adtran to deliver telecommunication solutions for corporate clients in LATAM and catapult revenues in a historically low volume market (less than $2M annually) to more than $30M annually. Built strong and cohesive relationships with distribution and alliance partners.

LEADERSHIP & TEAM DEVELOPMENT– Motivated, mentored and led numerous teams of managerial, technical and sales professionals including project and supply chain managers, account managers, and solution engineers who contributed measurably to the growth and success of companies such as Nokia Networks and Adtran. Groomed a team to hit 120% over target while increasing ROI in one of the most competitive markets worldwide. 

SALES & BUSINESS DEVELOPMENT – Built a robust network of industry contacts that have been instrumental in uncovering new opportunities and have maintained strategic relations that have been vital in adding additional revenue streams. Key driver in growing Nokia’s revenue from zero to well over $1B in LATAM year-over-year. 

I love to talk about industry trends and innovations in the technology space and connect with likeminded professionals. If you are similarly interested, please send me an invitation to connect on LinkedIn or reach me at GAMairena@gmail.com

Guillermo Mairena

Empowered Life by Buric

🎯 𝗪𝗛𝗔𝗧 𝗜 𝗗𝗢?
I am passionate about helping people get what they really desire. With the proven Thinking Into Results® methodology we induce resilience, confidence, passion, and grit by implementing high-performance habits that raise effectiveness and make people level up easily. This results in permanent changes of results and boosts growth.

💯 𝗛𝗢𝗪 𝗜 𝗗𝗢 𝗜𝗧?
The foundation and the common denominator of your business, your life, and your results are YOU. By creating a paradigm shift on a mental and physical level (mind & body) we are directly influencing the effectiveness on a personal and professional level which has a direct impact on the results you're getting.
By following the TIR methodology you’ll learn how to develop sustainable high-performance with minimal effort that creates exponential growth. 

🚀 𝗪𝗛𝗔𝗧 𝗠𝗔𝗞𝗘𝗦 𝗠𝗘 𝗗𝗜𝗙𝗙𝗘𝗥𝗘𝗡𝗧?
This is a proven methodology that is being used for over 100 years to help entrepreneurs and ambitious people level up their game.

You'll learn why all the results you are getting are created by using a 5% strategy and 95% mindset. 

Instead of just learning theoretical stuff, which you might already know, we are going to focus on the application and transformation of tangible and physical results in practical ways.

I've helped clients on 5 continents to generate an ROI of more than 6-figures and business growth of up to 1'000% within 6 months.

✅ 𝗬𝗢𝗨𝗥 𝗙𝗜𝗥𝗦𝗧 𝗔𝗖𝗧𝗜𝗢𝗡 𝗦𝗧𝗘𝗣

➡ Connect with me on LinkedIn
➡ Drop me a DM or
➡ Book an assessment call here 👉 https://tir.life/30m-IC

Mindset and Performance Coach & Founder

Proctor Gallagher Institute

Thinking Into Results Certified Consultant

PostFinance Ltd

• Deputy process manager - supervised, monitored, and managed company wide IT infrastructure access and access rights.
• Performed and reviewed technical security assessments to identify points of vulnerability and non- compliance with established information security standards and recommend mitigation strategies.
• Performed risk and vulnerability assessments and provided results and recommendations to corresponding protection property managers.
• Participation in IT security committees and significant participation in building company's CERT (Computer Emergency Response Team).
• Reviewed violations of computer security procedures and developed mitigation plans.
• Monitored use of data files and regulated access to protect secure information.
• Recommend improvements in security systems and procedures.
• Developed plans to safeguard computer files against modification, destruction, or disclosure. 
• Conducted security audits to identify vulnerabilities.

IT Security Officer

Jet Aviation AG

• Through personal engagement and willingness for growth developed from operational IT to strategic IT Security position.
• Outlined and maintained security patching schedule to efficiently address ongoing system issues.
• Led identification, development, implementation, and maintenance of security requirements for
entire organization.
• Completed vulnerability scans identifying at-risk systems, investigating, and remediating on IT
security issues and incident response.
• Provided safety reports and data analysis to building managers to inform security processes.
• Created and implemented security network framework across 70 devices within company IT
infrastructure.
• Coordinating, planning, and implementing different IT infrastructure projects.
• Designed proactive preventive maintenance schedules to prevent unnecessary downtime and
hardware faults.
• Provided night-shift on-call support duties for company IT infrastructure.
• Provided extensive troubleshooting within a virtual server environment, monitored system
performance, and responded to alerts.
• Authored documentation for IT system security configuration, installation, and troubleshooting.
• Established network specifications and analyzed workflow, access, information, and security
requirements.
• Maintained, monitored, and troubleshooted network hardware and software to support network
availability to end users.
• Delivered Tier 2 support for problem identification, diagnosis, and issue resolution.
• Created and administered profiles, accounts, and maintained system documentation.
• Attended meetings to deliver status reports to key stakeholders and incident response team.
• Conducted day-to-day security tasks, operations, monitoring and resolving client/server,
application, and network issues.
• Implemented system logging and monitoring of key business services.

IT Security Administrator

Senior IT Infrastructure System Administrator

Viking River Cruises AG

• Managed and supervised two employees in their daily operations, delivery of projects and timely execution of client requests.
• Project management, coordination, and planning of IT infrastructure projects in offices and on ships.
• Established IT infrastructure specifications and analyzed workflow, access, information, and security requirements on all 35 ships and 3 international offices.
• Introduced management tools to create and manage virtual server computing environment.
• Provisioned new software and hardware for use, following established security policies.
• Worked with users to determine areas of technology in need of improved usability.
• Delivered Tier 1, Tier 2 and Tier 3 support for problem identification, diagnosis, and issue
resolution.
• Supported day-to-day operations, monitoring and resolving client/server systems cross-border in
Europe, Russia, Ukraine, and China.
• Management, continuous improvement, and maintenance of IT equipment in offices and on 35
ships.

IT System Administrator

Delo d.d.

• Head of HR development and training to internal users for deployment and implementation of business-critical systems.
• Provided Tier 1 and Tier 2 support to non-technical internal users for problem identification, diagnosis and issue resolution on UNIX and Windows platforms.
• Assigned system permissions and set up computers to assist with on-boarding new employees.
• Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
• Monitored (virtual) systems in operation and quickly troubleshot errors.
• Project manager to establish monitoring of company-wide IT infrastructure with over 70 servers
and 1000 client computers.

System Administrator

Zavarovalnica Maribor d.d.

• Determined client needs and financial situations by listening and scheduling fact-finding appointments.
• Approached potential clients by using direct marketing mailings and phone contacts.
• Worked to accommodate new and different insurance requests and explored new value
opportunities to optimize insurance agency reputation.
• Scheduled fact-finding appointments and consultations to determine client needs and overall
financial situations.
• Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.

Insurance Agent

CPK, d.d.

• Maintained office PCs, laptops, printers, mobile devices, servers, and networks.
• Managed system-wide operating system and software deployments as well as related software
upgrades.
• Provided Tier 1 IT support to non-technical internal users.

IT Technician

Actual

• Responded to user operational issues with desktop computers, laptops, and mobile electronic devices to enable problem resolution.
• Engaged in multilingual user support interactions via telephone, chat, and email platforms.
• Diagnosed and resolved user system functionality issues to enable completion of desired
operations.
• Addressed user customer service concerns and decided when to escalate problems to specialist team members.

Service Desk Specialist

✅ Mindset & Performance Coach for Ambitious Entrepreneurs | 🍀 Learn The Effortless Way of High-Achieving | 🚀 Rock Your Business & Life Without Hustling Into Overwhelm, Frustration or Burnout | Amazon Best Seller Author

There are only two ways to achieve anything:
  
  1. You hustle and grind towards your goals
  2. You use the effortless way of achievement (no sitting around though)

And the majority of ambitious entrepreneurs fall into the first category.

Yet having great goals:

- Provide great value to people
- Leave a legacy
- Fully enjoy their own journey
- Enjoy their time with their family and friends
- Earn a s**t-load of money 😆

Regardless of, where you are on your journey and how well it went until here. 

The question really is: Where do you want to be?

Perhaps you’re asking yourself:

- How can I continue to grow without investing more of my time and risking burnout?
- What are my next steps to move on from here?
- How can I enjoy more time with my family and friends and still be successful in business?
- What could my next exciting goal be?
- How can I release the emotional pressure and tension and enjoy my journey more?
- What can I do to feel happier and more relaxed in spite of my busy schedule and workload?
- How can I become more confident, and resilient, and enjoy a healthy work-life balance?

Because you’ve been investing a lot of energy and time in the work “without” (outside of yourself) - hustling and grinding, you feel as if something is missing.

The effortless way is achieved by focusing on the work “within” as well.

Everything you want to achieve, be, do, or have, has one common denominator – YOU!

The capability is within you. You just haven’t found the answers yet that would enable you to fully use your own power.

Imagine yourself being the success you desire. You’re enjoying the time for yourself, with your family and friends, while being successful.

You’re growing your business, giving back, helping your clients thrive, and enjoying your life fully! 

You feel calm, and confident and find it easy to follow the next steps that propel you to new heights.

You’re achieving your goals easily, almost effortlessly, because you feel at ease and in balance, with yourself and with the world you live in.

Wouldn’t it be nice to experience this for real?

What do you think your performance level would be like? Would you be able to achieve more in such a state?

Do you secretly think? “Yes, that sounds great.”

If you’re serious about your own growth and advancement, here are your next 3 easy steps:

1.	Drop me a DM, or head over to my Featured section & book an assessment call.
2.	We’ll meet, assess your current situation & see if we are a fit.
3.	Whether we are a fit or not, you’ll get clarity and a plan to move forward.

Speak soon.

taplio

The Battle

Guillermo Mairena

Marko Buric

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