Konvo AI

Building the first Conversational AI for eCommerce that proactively assists, converts and reactivates.

Co-Founder & CEO

charles

Expansion Lead

Founder's Associate

McKinsey & Company

Business Analyst

Lánzame Capital SL

Investors in startups such as Kantox, 21Buttons or Verse.

Venture Analyst

Pompeu Investment Club

Student-managed fund providing free of charge education, career advice and double-digit returns.
Winners of the National Investment League (LCBU) 2016-2017.

President

Senior Analyst

Automated Support and Marketing for your eCommerce | Co-Founder @Hoola

I’ve spent the last 6 years in the DTC space.

→ Built an eCommerce store
→ Started an online undergrad academy
→ Helped enterprises act more like digital native brands at McKinsey
→ Lead expansion for a MarTech startup

1 thing I’ve learned in this process: the DTC world is shifting. 

Acquisition is becoming more expensive and retargeting is less effective. The ( CAC : LTV ) conversation needs to shift accordingly. 

The only way to keep a healthy growth as you pour money into CAC is to increase LTV.

The best way to increase LTV is direct marketing.

Email + WhatsApp = $$$

Now I share everything I’m learning to help brands grow their revenue the smart way.

→ Taking control of their distribution.
→ Owning their audience.
→ Making money.

If you want to learn everything I know about growing your DTC Brand:

FOLLOW ME ON LINKEDIN
I share everything I’ve learned in daily actionable tips.

Guillem Oliva de Fuenmayor

For those who do not know me, I am an extremely competitive person.

First it was sports.
By age 16 I had spent the previous 10 years training 40h weeks. I competed internationally in two sports and run Ironmans for fun.

Then it was studies.
I always hated school, but my sister was the "brains" of the family and I hated ranking below her. So I ended up top 0.1% all my life.

Now it is business.

And last week my sales team said: "This LinkedIn thing seems to work, why don’t we all start posting?" 

My first thought... no chance.

BUT then they used the magic words:

"Let's compete and see who gets more traction"

So here we are now.

The game is ON 🫡

P.S. Ignasi, ja no cal que esperis ;)

Conversational AI for eCommerce | Co-Founder @Konvo

What LLM speaks the best Catalan?
We finally have the answer.

🎖️ OpenAI03 is leading with a Catalan grammar accuracy of 0.997, it is basically native.

Why does this matter?

Because these micro-optimizations are what take your AI Agent from “meh…” to “holy sh*t, this feels like a real human.”

And for us, it reflects one of my favorite parts of our culture at Konvo: going beyond what’s expected.

Yesterday, our CSMs flagged that some customers felt their AI Agents didn’t sound as strong in certain languages.

So Gerard dug in, built a full benchmark across models and now we know:

👉 OpenAI03 is the top model for Catalan.
(also very slow..)

--
P.S. If you’re curious, Gery published the full benchmark for anyone to explore. Link below 👇

A todos los eCommerce que lleváis días de 24h para que Black Friday sea un éxito...

Friendly reminder, ¡ya casi lo tenemos! 

Y a Aya, Alex, Ezequiel, Noaman, Ignacio y Scott, GRACIAS por el compromiso. Acabar a media noche con vosotros no duele tanto 🙌

A few weeks ago we went to the eShow.
Today someone got XMas early... 🎅

Most companies show up and hope for the best. But we are not like most companies. We like to compete.
 
🎮 Enter the eShow Games:
- The challenge: Book the most demos
- Grand prize at stake... The brand-new iPhone 17 🔥

And the team exploded.

Everyone worked super hard all day.
Booked 53 qualified demos in 36h. 
And we've closed >20% already. 

But Ignasi took it to a different level...  

He booked 20 demos 🤯

He snuck into talks to scout leads.
Went to other booths to "steal" prospects.
He even booked 2 at the Shopify party at 3am.

But here's the thing.
He just changed his iPhone. 
But he does love motorbikes.

So this we got creative 👇

Well deserved Ignasi! 🏍️💨

P.S. Yes, that is an actual photo of him booking a demo at 3am. LEGEND.

HubSpot

Mid Market Account Executive @Hubspot

HubSpot is an AI driven Customer Platform with all the software, integrations, and resources you need to connect marketing, sales, content management, customer service and operations. Each product in the platform is powerful on its own, but the real magic happens when you use them together.

Supporting DACH mid market customers to grow with Hubspot always under the main value "crafted, not cobbled":
1. Crafted for customer experience
2. Built with your growth in mind
3. Empowering for everyone
4. Powerful alone, better together
5. Commitment to customer success

Growth Specialist

Enterprise Account Executive

zenloop

Senior Account Executive

Every company is losing customers these day. In many cases >15% of the customer base. Every month. We increase the customer loyalty of leading online companies such as AboutYou, ShopApotheke, Limango & Internetstores. zenloop automates three topics:

- immediately recognize churning customers
- win back with personalized measures
- understand churn reasons and alert internally

Zenloop is a rapidly growing software-as-a-service company and one of the leading European customer experience mgmt. platforms. Our solution makes it fast and easy to capture customer experiences at all relevant touchpoints in a customer journey, understand customer feedback using AI and act to improve the experience.

Account Executive

Talentwunder GmbH

Talentwunder is Google for recruitment - we leverage big data and social network analysis to help companies find the best talent.

Talentwunder was created to help companies find the best talent worldwide. We understand that the recruiting process is missing a core competitive advantage: identifying talent before they are looking for a new job. With our specialised search engine, we are able to provide more than one billion profiles from different social networks and identify people that are willing to move before they have even started looking for a new job.

Sales Manager

Azure Hotels Berlin

Auszubildender Hotelfachmann

Within the last 6 years I had the pleasure to consult mid market and enterprise companies from the eCommerce, energy and FinTech vertical regarding their CX strategies, marketing automations as well as in recruitment and active sourcing.

I'm passionated for software selling and tailoring software solution concepts to the need and requirements of my customers. Due to this I was able to develop a good skillset and knowledge base for B2B Sales, Customer Experience, Conversional-Commerce and eCommerce which I also love to share as speaker.

I'm always open for a chat around those topics so feel free to reach out!

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The Battle

Guillem Oliva de Fuenmayor

Pascal Rutschke

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taplio

The Battle

Guillem Oliva de Fuenmayor

Pascal Rutschke

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Guillem Oliva de Fuenmayor's LinkedIn Performance

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