Ops in Flow

As a Fractional COO, I help entrepreneurs step out of the day-to-day operations of their business by setting up systems and processes that streamline operations and drive growth. I bring a unique combination of leadership development and process optimization, ensuring that the solutions I implement align with my clients' core values.

Trust the process, go with the flow, and relax!

Founder at Ops In Flow - Fractional COO Services / Coaching / EOS Integrator

Amazon UK

✓ Designed and led a reference program at Amazon to register online merchants for VAT, impacting more than 5000 Amazon sellers 
✓ Effective planning and implementation of the referral program with internal teams and key partners
✓ Continuous monitoring of program performance with weekly reporting for management teams
✓ Development of optimization strategies to maximize program impact and results
✓ Awarded the prestigious "Just Do It" award, Amazon's highest award for outstanding in-house achievement

Program Manager

Recruitment and account management of a portfolio of online merchants to boost their sales performance on Amazon.

✓ Key account management for Amazon sellers, offering logistics programs to improve their performance on the platform
✓ Building lasting relationships with customers to understand their delivery and logistics needs
✓ Sale of logistics solutions tailored to customer needs
✓ Personalized advice to customers to maximize their profitability and presence on Amazon
✓ Performance monitoring and development of recommendations for continuous improvement of sales results.

Account Manager

Home24 AG  (Rocket Internet)

✓ Conducted market research to determine potential target markets for expansion
✓ Analyzed data and trends to assess market demand and competition
✓ Assisted in the development of a marketing strategy
✓ Developed a VBA macro to optimize reporting processes and improve efficiency

International Business Development

Premium Films / VODMANIA

VODMANIA (VOD platform specialized in short movies)
 ✓ Conducted market analysis, competitive benchmarking, and trend analysis of consumers‘ tastes and habits.
 ✓ Provided insights to improve User Experience using native data analysis.
 ✓ Managed social media marketing, and website content.

PREMIUM FILMS (Film distributor)
✓ Implementation of a promotional campaign for the release of a movie. 
 ✓ On-boarded exhibitors to broadcast the movie. 
 ✓ Public relations: forged partnerships with newspapers and radios. 
 ✓ Digital communication: Managed advertising, social media and email marketing.

Marketing Assistant

Médiamétrie

As a Marketing Study Assistant for the cinema industry, I was responsible for conducting comprehensive research and analysis to test the attractiveness of films before their release:

✓ Conducting weekly awareness studies and intention studies for upcoming films to gauge consumer interest and anticipate box office success.
✓ Assessing the effectiveness of various communication tools, such as posters, synopses, trailers, and screenings, in attracting and engaging audiences.
✓ Monitoring and analyzing market trends through the drafting of standardized questionnaires, processing and analyzing results using Excel.
✓ Synthesizing test results and providing actionable marketing recommendations based on insights gained from the research, with the goal of maximizing the film's potential for success.

Marketing Researcher Assistant

ETNA EDHEC Television

Organization and management of the association life:
✓ Planning and coordinating the recruitment of candidates (130)
✓ Planning and animating key events such as general assemblies and alumni dinners

Institutional film production (Annual revenue 100,000€):
✓ Shooting and editing with professional equipment and software to create high-quality films
✓ Creation of over 50 institutional films for businesses and student events, such as the prestigious EDHEC Sailing Cup, including coordination with 24 cameramen and video editors over 7 days, and various music festivals. 
 ✓ Cannes Corporate Media and TV Awards winner: “Best Student Video 2013”

Secretary General of a student association of audiovisual production

ERDF

✓ Conducted a Market Study on the Challenges in the Electricity Market (Evolution, Changes, and New Players)
✓ Creation of Reports for the Management (Shareholders, Market Share, Sales Strategy, Revenue, etc.)

Assistant to the Clients and Supplier Department

Deciding to quit my Job at Amazon to start my consulting business in 2019 changed my life forever.

Today, I help entrepreneurs go from being trapped in the day-to-day operations of their business to becoming the Business Owners they have always wanted to be:
- Free from the frustration of managing the day-to-day
- Fully dedicated to developing their vision

***

Here is how I got there:

Working at Amazon was fascinating. I learned priceless business lessons about how to operate a business efficiently. 

I played the game full-on and led a multi-million dollar program to great success, earning the highest corporate award for efficiency and speed of implementation.

In 2019, I was becoming the perfect Amazonian, a brutally efficient and hyper-rational thinking machine. But my soul was dying inside. I was barely saying hello to my colleague next to me.

I decided to switch sides and give my energy to carry the vision of entrepreneurs with a big heart.

I also went through a deep personal development journey to understand more about myself. I joined the Platinum Partnership Program with my mentor Tony Robbins and completed 16 Tony Robbins seminars over 15 months.

During this time, I learned that it's not what we get that makes us fulfilled but who we become in the process.

This belief is at the heart of everything I do:
To grow my client's businesses, I place a strong emphasis on the personal growth of their leaders.
Because most business problems stem from people-related issues. 

***

If you own a service-based business and are: 
- Doing 1M - 10M in turnover
- Willing to step out of the daily management of your business
- Operate remotely or hybrid

👉 Check Out My Client's Testimonial: www.opsinflow.com
🎥 Watch The Free Masterclass that will guide you through the journey I am taking my clients through
https://www.opsinflow.com/freemasterclass

When you are ready to chat:
📩 alexis@opsinflow.com

Alexis Gouraud

TikTok

* Successfully launched and expanded Fulfillment by TikTok (FBT) service in the UK for businesses on TikTok Shop, generating over $10M gross revenues in the first year and x20 seller base growth
* Drove the adoption of FBT among thousands of top UK businesses including 10 of the top 15 sellers on TikTok Shop and global fashion, FMCG and Beauty brands.
* Created compelling value propositions for FBT, developed effective go-to-market (GTM) strategies, set up sales and marketing teams, and initiated internal and external partnerships to accelerate growth.

Director of Business Development

Amazon

* Established the business development function for Amazon Global Logistics (AGL) in the US and EMEA regions, generating over $150 million in gross revenues within a span of two years.
* Set up and managed a team of over 35+ professionals spanning Account Management, GTM, Digital Marketing, and Sales Operations in the US and EMEA.

Head of Sales and Marketing

* In 2018, I initiated and launched a new VAT Registration and Filing Service Product for eCommerce merchants in the UK and EU.
* This solution benefited over 10K top Amazon merchants, generating more than $3B in online revenues, with over 30K VAT numbers obtained.
* Between 2017-18, I led a team of 15 account managers to achieve a $80M Gross Merchant Sales target recruiting and managing UK Electronic and Home and Living category sellers to grow in Europe.

Product Manager

Hewlett Packard Enterprise

Directed annual sales, resource planning, pipeline management, and monthly sales forecasting for all storage divisions in EMEA with revenues exceeding $1 billion, reporting directly to the VP for Storage EMEA.

Head of Sales Strategy & Planning, Storage Division EMEA

* Directed and executed strategic sales operations and initiatives as the Head of Sales Strategy & Operations, reporting to the Managing Director
* Successfully executed a 3-year Growth Plan resulting in expansion into Kuwait, Saudi Arabia, Qatar, Oman, and Egypt, driving a +30% increase on top of $150M revenues for the region and doubling sales headcount.

Head of Sales Strategy & Operations

Jones Lang LaSalle

* Set up a new subdivision within the Corporate Finance Advisory Team at Jones Lang LaSalle (JLL) MENA, focusing on delivering strategic guidance and portfolio advisory services to prominent real estate corporations and government entities.
* Achieved a revenue generation of over $3M within a two-year timeframe.

Corporate Strategy Consulting Lead

Affinitiv (Acquired by Arthur D Little Middle East)

• Led enterprise strategy development and toolkits rollout for Telco Companies in Bahrain and Dubai.
• Delivered Market Entry Strategy for companies in Middle East, Singapore, and Turkey.

Senior Strategy Consultant, Middle East & Turkey

Capgemini UK

• Trained in the Strategic Research Group in London focusing on strategic research, thought-pieces, and bids.
• Consultant on variety of engagements across public sector departments and conglomerates in the UK&I.
• Specialized in designing and executing strategic decision-making workshops.

Transformation Consultant

Sales, Strategy, and Program Director with 20 years of experience driving multi-million dollar revenue streams and spearheading successful product and service launches in global markets. Proven ability to establish and lead high-performing teams across the USA, EU, UK, and the Middle East with industry giants like TikTok, Amazon, and Hewlett-Packard. Adept at leveraging business acumen, critical thinking, and strategic planning to achieve exceptional results, I bring a track record of delivering substantial value through keen stakeholder engagement and business execution.

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Alexis Gouraud

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