Salesforce

Great leaders fuel growth. They're talent multipliers, trusted partners, and shrewd operators. As an executive coach, I support our leaders on their journey to greatness. Working 1:1 and in group sessions, we identify strengths & growth areas to support onboarding, growth, and personal development.

- FY24: Supporting our Financial Services & Canadian business (130+ leaders)
- Actively coach 35+ leaders on a rolling 6-month basis
- FY23: Owned our Healthcare & Life Sciences business (100+ leaders)
- Actively coach 20+ leaders on a rolling 6-month basis

Director, Leader Development & Executive Coaching

On the Global Enablement Strategy & Innovation team, we set out to find, build, and deliver cutting edge technology & enablement programs to serve our sellers & leaders around the world. We built & curated enablement products, engaged on go-to-market strategy and empowered our distribution teams to perform at the highest level.

- Key stakeholder on technology acquisition/M&A team (LevelJump)
- Subject matter expert on roll-out of new global sales methodology

Director, Global Enablement Strategy & Innovation

Built, facilitated, and delivered our Canadian sales enablement & operations strategy to empower Canada's sales organization. Supported sellers & sales leaders from Commercial (SMB) through Enterprise.

- Business partner to 130+ person sales organization across Canada
- Built & delivered 'Executive 360' program supporting 26% pipeline growth YoY

Sr. Manager, Sales Enablement

As a sales leader, I was responsible for the hiring, onboarding & coaching of 9 quota carrying Account Executives focusing on new customer acquisition & retention.

- 117% team attainment YTD 
- Led in-person (Toronto) & remote (Atlanta) team

Manager, Commercial Sales

Rounding out my skill-set, I stepped into a direct selling role working with clients to implement our more technical, platform-oriented products: Heroku (AWS), IoT, Analytics, AI, Machine Learning, Force.com, & Encryption.

- 155% FY19 quota attainment
- 153% FY18 quota attainment

Sr. Account Executive, Platform - Mid-Market

Returning to the pre-sales world as a Solution Engineer I partnered with sales executives to develop, build, & present technical solutions to new & existing clients.

- FY15: Q3, Q4 SE of the Quarter
- FY16: Team lead for Toronto & NYC SE's

Sr. Solution Engineer

In this customer success oriented role, I managed a portfolio of enterprise clients helping improve their use of Salesforce solutions by analyzing account health, onboarding, and training.

- 115% YTD client renewal rate & #1 AMER success manager.

Customer Success Manager

Began my Salesforce journey by helping source, create & drive pipeline to fuel explosive growth. 

- Sourced over $317k; generated over $3.4 million in pipeline

Sales Development Representative

Prophix Software

Hunter role - Sourced & sold corporate performance management solutions. Covered 9 states in South Central, US. Engaged C-suite in mid-market companies to position performance management solutions & BI tools.

- 115% overall quota attainment
- Team lead & mentor

Business Development Manager

OneCore Media

Hunter role - focused on small businesses to position marketing solutions (SEO, lead-gen & call-tracking tools). Implemented marketing campaigns to increase client web traffic & conversion ratios.

- #1 Overall Account Executive: Q4 11' & Q1 12'
- 120% overall attainment (Peak Performer Club)

Account Executive

Apple

Specialist

I made my first ‘sale’ at 14 working as a magician's assistant at a summer fair.

Since then, I’ve worked in technology in roles spanning: sales development, customer success, solution engineering, leadership, enablement, innovation & strategy, and executive coaching.

It wasn’t all roses and daisies. I had a fair bunch of obstacles along the way:

- As an SDR, I almost didn’t make it
- As a customer success manager, I got chewed out by irate clients
- As a sales leader, I was on a plane every other week between cities
- As a field enabler, I realized there is no ‘one size fits all’ learning modality
- As a strategy lead, build vs. buy was a constant debate stalling progress

Along the way, I gained an insatiable curiosity and a well-rounded perspective for the SaaS industry.

I learned from and worked with, some of the best sales professionals and leaders in the game. Studying their craft and adapting my style.

This led me to:

- 8 promotions in 10 years
- A recognized top-performing Solutions Engineer in 2015 & 2016
- 155+% quota attainment as an AE for 2017 & 2018
- A four-time Dreamforce attendee & keynote speaker
- My role as an executive coach to some best & brightest

Currently, I spend my time as an Executive Coach working with new, experienced, and in-need leaders at Salesforce. I help uncover what drives, motivates, and inspires them to show up each day fulfilled and drive personal and team success.

Want to engage more? Here’s how:

- Follow me on LinkedIn for posts on leadership, communication, productivity, and personal growth
- Send a connection request with a note on how you found me or what caught your eye

I enjoy connecting with like-minded folks.

Grant Glaser

Workday

Expanded responsibilities to construct and build leader enablement programs for our global frontline leaders.

Principal Architect, Global Sales Leadership Enablement

Principal, Sales Leadership Development & Coaching

-Joined People Leadership Development team at Salesforce to gain experience in cross-functional leadership development.
-Scaled Leadership Coaching offerings to over 2.5k employees across all geographies and functions.
-Led ongoing development of our Internal Coach Community of 350+ coaches through training, enablements, and community calls to deliver 70% active coach engagement.
-Grew Internal Coaching Service by 23% YoY by creating new partnerships and outreach channels to provide leadership coaching to 570+ global employees.
-Built content and guides for new coaching offering to launch in 2023 for increased SVP+ retention.

Global Leadership & Executive Coaching Lead, People Leadership Development

-Consistently exceeded pipeline and ACV attainment ($12M) while maintaining the highest percentage of team members across segment at or above quota throughout 2022.
-Led team of 9 to achieve 121% attainment in FY21, and 148% in attainment for Core Salesforce business.
-Led manager enablement around Coaching and Great Leadership 101 for 20+ first-line leaders.
-Won BDR Leader MVP for 2021 and Q1 2022.
-Coached and developed 10+ team members to promotion between July of 2020 and March 2022 with 0% attrition.

Senior Manager, Enterprise Business Development

Manager, Enterprise Business Development

Thanx

-Onboarded, trained, and coached between 5-12 new hires to exceed weekly and monthly targets every 8-12 weeks.
-Increased proportion of team members at or above quota by 52% YoY.
-Featured in Built in Colorado's November 2018 article "Women in Tech to Know" https://www.builtincolorado.com/2018/11/29/colorado-tech-women-leaders-to-know

Sales Development Leader

ExecVision

-While relocating to Denver, a new role was created for me within Vorsight & ExecVision ecosystem to take the best practices of coaching and developing sales talent that we were practicing within Vorsight and bringing this to customers of ExecVision, primarily serving sales leaders and sales enablement teams.
-Served in a hybrid Account Manager/Customer Success/Enablement role to drive adoption and renewals through training and enablement, while also identifying new opportunities to partner with our customer base.
-Implemented usage metrics and training plans for 50+ customers (mostly SaaS companies) to help sales leaders better coach their sales teams and our customers get the most out of ExecVision.
-Developed and delivered live trainings to build a stronger coaching culture within sales teams, enabling customers to see 25% or more revenue in a 90 day period.
-Developed coaching best practices for 1000+ sales representatives and leaders, increasing technology usage and sales call quality.

Sales Engagement, Training & Development

Vorsight

-Promoted to manage a team of 11 Sales Development Representatives (SDRs) across 15+ clients, responsible for setting and completing 220 qualified sales meetings with executives monthly across all industries
-Responsible for interviewing, on-boarding, and training new hires to generate 30 qualified meetings within first 90 days in seat

-2015 Top 4 Award Winner for consistent performance
-145% to quota - President's Club achiever

Account Manager

Senior Sales Development Representative

Continuum Autism Spectrum Alliance

-Implemented in-home behavior programs for children on the autism spectrum and with developmental disorders
-Organized confidential client information across the metropolitan DC area
-Observed and monitored behaviors within school and social settings in order to create holistic therapy programs
-Assisted in implementation of behavioral assessments such as VBMAPP and ABLLS
-Collaborated with other mental health, behavioral health, and education professionals to maximize client experience

Applied Behavior Analysis Instructor

Medical University of South Carolina

-Assisted in analyzing, recording, and summarizing concussion research for the Neurology Department

taplio

The Battle

Grant Glaser

Taylor Keller

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