Salesforce

Great leaders fuel growth. They're talent multipliers, trusted partners, and shrewd operators. As an executive coach, I support our leaders on their journey to greatness. Working 1:1 and in group sessions, we identify strengths & growth areas to support onboarding, growth, and personal development.

- FY24: Supporting our Financial Services & Canadian business (130+ leaders)
- Actively coach 35+ leaders on a rolling 6-month basis
- FY23: Owned our Healthcare & Life Sciences business (100+ leaders)
- Actively coach 20+ leaders on a rolling 6-month basis

Director, Leader Development & Executive Coaching

On the Global Enablement Strategy & Innovation team, we set out to find, build, and deliver cutting edge technology & enablement programs to serve our sellers & leaders around the world. We built & curated enablement products, engaged on go-to-market strategy and empowered our distribution teams to perform at the highest level.

- Key stakeholder on technology acquisition/M&A team (LevelJump)
- Subject matter expert on roll-out of new global sales methodology

Director, Global Enablement Strategy & Innovation

Built, facilitated, and delivered our Canadian sales enablement & operations strategy to empower Canada's sales organization. Supported sellers & sales leaders from Commercial (SMB) through Enterprise.

- Business partner to 130+ person sales organization across Canada
- Built & delivered 'Executive 360' program supporting 26% pipeline growth YoY

Sr. Manager, Sales Enablement

As a sales leader, I was responsible for the hiring, onboarding & coaching of 9 quota carrying Account Executives focusing on new customer acquisition & retention.

- 117% team attainment YTD 
- Led in-person (Toronto) & remote (Atlanta) team

Manager, Commercial Sales

Rounding out my skill-set, I stepped into a direct selling role working with clients to implement our more technical, platform-oriented products: Heroku (AWS), IoT, Analytics, AI, Machine Learning, Force.com, & Encryption.

- 155% FY19 quota attainment
- 153% FY18 quota attainment

Sr. Account Executive, Platform - Mid-Market

Returning to the pre-sales world as a Solution Engineer I partnered with sales executives to develop, build, & present technical solutions to new & existing clients.

- FY15: Q3, Q4 SE of the Quarter
- FY16: Team lead for Toronto & NYC SE's

Sr. Solution Engineer

In this customer success oriented role, I managed a portfolio of enterprise clients helping improve their use of Salesforce solutions by analyzing account health, onboarding, and training.

- 115% YTD client renewal rate & #1 AMER success manager.

Customer Success Manager

Began my Salesforce journey by helping source, create & drive pipeline to fuel explosive growth. 

- Sourced over $317k; generated over $3.4 million in pipeline

Sales Development Representative

Prophix Software

Hunter role - Sourced & sold corporate performance management solutions. Covered 9 states in South Central, US. Engaged C-suite in mid-market companies to position performance management solutions & BI tools.

- 115% overall quota attainment
- Team lead & mentor

Business Development Manager

OneCore Media

Hunter role - focused on small businesses to position marketing solutions (SEO, lead-gen & call-tracking tools). Implemented marketing campaigns to increase client web traffic & conversion ratios.

- #1 Overall Account Executive: Q4 11' & Q1 12'
- 120% overall attainment (Peak Performer Club)

Account Executive

Apple

Specialist

I made my first ‘sale’ at 14 working as a magician's assistant at a summer fair.

Since then, I’ve worked in technology in roles spanning: sales development, customer success, solution engineering, leadership, enablement, innovation & strategy, and executive coaching.

It wasn’t all roses and daisies. I had a fair bunch of obstacles along the way:

- As an SDR, I almost didn’t make it
- As a customer success manager, I got chewed out by irate clients
- As a sales leader, I was on a plane every other week between cities
- As a field enabler, I realized there is no ‘one size fits all’ learning modality
- As a strategy lead, build vs. buy was a constant debate stalling progress

Along the way, I gained an insatiable curiosity and a well-rounded perspective for the SaaS industry.

I learned from and worked with, some of the best sales professionals and leaders in the game. Studying their craft and adapting my style.

This led me to:

- 8 promotions in 10 years
- A recognized top-performing Solutions Engineer in 2015 & 2016
- 155+% quota attainment as an AE for 2017 & 2018
- A four-time Dreamforce attendee & keynote speaker
- My role as an executive coach to some best & brightest

Currently, I spend my time as an Executive Coach working with new, experienced, and in-need leaders at Salesforce. I help uncover what drives, motivates, and inspires them to show up each day fulfilled and drive personal and team success.

Want to engage more? Here’s how:

- Follow me on LinkedIn for posts on leadership, communication, productivity, and personal growth
- Send a connection request with a note on how you found me or what caught your eye

I enjoy connecting with like-minded folks.

Grant Glaser

FY24: Top Performer (#1) for Strategic Account Executive, sourced Hires (Enterprise/ Commercial segments, across a team of ~18 Talent Attraction Recruiters) *Global Recruiting Org transformation year: evolving metrics/ KPIs through the Fiscal year

FY23: 105% Annual Attainment, Sourced Hires. *Achieved original FY hiring goal despite months of 'measured hiring' exercise

I work with both passive and active talent to identify potential career opportunities. My consultative approach focuses on finding roles that align with your values, passion, skillset, and interests.

I currently focus on sourcing Enterprise Account Executives across the East coast. My experience as a former seller provides candidates I partner with a deep understanding of our role(s), company, and portfolio. 

Having been a successful AE at Salesforce also helps fill my internal business partners' talent- pipeline with top performers / future leaders.

[In FY23 Q2 I temporarily provided support for Solution and Technical Architect hiring within our Professional Services pillar of our Customer Success Group.]

Senior Sourcing Recruiter - Sales 

FY22: 175% Annual Attainment, Sourced Hires 
-1st Sourcer to over-index on offer + hire targets, first Quarter in seat (Q1)
-FY22 Q4 Recruiting Impact Award winner

Sourcing Recruiter, Sales 

Helping small businesses drive revenue through customer engagement. Founding member of the Essentials & Small Business, GTM Team, within Salesforce's Technology, Marketing & Product Org (TMP).

Full-sales cycle role, focus areas included:
- Strategic Prospecting
- Territory Planning & Account Management
- Sales & Account Development
- Consulting & Advisory Services
- Business Process Optimization
- Customer Success Management

~$1.37M ACV Closed over the course of my time as an ESB AE across FY20-FY21

FY21: $758k Closed ACV, 95% to Annual Goal
-SMB Advantage, Salesforce Pitch Competition: East Coast Business Unit Winner

FY20: $620k Closed ACV,  86% to Annual Goal- Business Unit Inaugural Year*

*Q1 FY20 Business Unit Goals focused on innovating/ refining GTM strategy within SMB segment to help existing clients improve NPS (Customer Health/ Satisfaction). Q2-Q4 FY20 then focused on driving Revenue within existing Accounts and prospective clients.

Founding member of New Logo, Commercial Business Unit BDR team 

• Sourced new business revenue through outbound prospecting efforts. Role consisted of targeting mid-market accounts with no existing Salesforce spend.
• Partnered closely with Mid- Market Account Executive to identify and source net new pipeline that led to closed revenue 
• High sales activity role with daily Key Performance Indicators (KPIs) for targeted call and email campaigns
• Generated interest through outbound cold calling and strategic email outreach

Sourced Pipeline FY19: $1.7M
Sourced ACV FY19: $386K, 107% Annual Attainment

Business Development Representative

On the front lines of the Sales Account Team, responding to and pre-qualifying incoming business inquiries regarding Salesforce.

I strive to create a great first impression to our prospects and clients by understanding their business needs and goals through my consultative approach (Sandler Sales Methodology).

A close partnership with Account Executives across the US and Canada allows me to help fill my AE's pipelines with a consistent / quality Pipeline of Sales Opportunities.

Throughout my sales motion, I maintain active engagement with new and existing leads through creative follow-up communications designed to increase customer interest and drive closed revenue. 

Sourced Pipeline FY18: $2.9M
Sourced ACV FY18: $837k, 122% Annual Attainment

AT&T

Responsible for Business Development, Sales, and Comprehensive care of a South Florida centered book of business totaling approximately $4M in annual revenue for AT&T. Focused on growing spend through cross-sell + up-sell opportunities, maintaining existing revenue, and improving CSAT.

A relationship centric role requiring excellence in every facet of business sales; including prospecting, Discovery, product knowledge, team-selling, presentation skills, business acumen, organization and steadfast dedication.

Client Solutions Executive- Strategic Accounts

In this Hunting full-sales cycle role, my primary responsibility was acquiring new business revenue. I focused on assisting Small Business owners + Executives in setting up their firms with dedicated Broadband + voice technology, corporate cellular hardware + coverage plans, and recommending mobile SaaS applications that would improve the efficiency and productivity of their workers. I also specialized in migrating existing AT&T customers to newer technologies that would provide additional benefits. 

My secondary responsibility in this role was partnering with five AT&T retail locations across Miami to enable their teams on our B2B offerings. I worked with Retail Associates who focused on B2C sales to help train and enable them on selling to prospective Business Accounts.

Client Solutions Executive-Small Business Acquistion

Trained to become a Client Solutions Executive through the Business Sales Leadership Development Program. Upon completing the five-month training period I developed business acumen, prospecting skills, cold-calling expertise, and learned how to close business. I learned the fundamentals of telecommunication technologies as well as emerging technologies. This training program empowered me to work with business owners to identify challenges their firms face and provide solutions that will help the business achieve short and long-term goals.

University of Alabama

Answered any questions freshman-senior year students in classes up to approximately 125 students had in order to successfully complete HTML coding assignments. I also worked outside of the classroom with students who reached out in need of additional assistance.

Teaching Assistant

*Currently hiring Enterprise Account Executives & First-Line Sales Leaders. At this time, these are the only positions I support hiring for*

I am a former Account Executive turned Sales Recruiter. I'm passionate about helping sellers grow and fulfill their career aspirations.

My success as a former Sales rep differentiates me from my peers in building trusted relationships with candidates.

I graduated from the University of Alabama in 2015- Roll Tide! Upon graduation, I accepted a B2B Sales role with AT&T where I developed consultative selling skills. I was responsible for New Client Acquisition and later on Strategic Account Management.

In 2017 I transitioned into Tech at Salesforce through a Sales Development role. As an SDR, I learned our portfolio, built an internal network and made lifelong friends.

I worked my way up the SDR ranks and was a founding member of the 'New-logo' BDR team supporting our Commercial Mid Market Sales team in 2018. We crushed it!

From 2019-2021 I was an Account Executive supporting customers in the Small Business segment at Salesforce. After 5 successful years in Sales, I pivoted to our Recruiting team to help our Sales org identify + attract top talent. 

I'm on a mission to become a people leader + one of the top talent acquisition professionals of all time.

Views expressed are my own*

taplio

The Battle

Grant Glaser

Omar Lucero-Sanchez

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