George Firican

The University of British Columbia

Director, Data Governance & Business Intelligence

Led a team of wonderful and highly skilled people in the areas of:
- Finance
- Human Resources
- Information Systems
- Gift Processing 
- Operations
- Strategic Projects
- Prospect Research & Analytics 
- Data Governance & Business Intelligence 

To support the goals of the fundraising and alumni engagement portfolio across the university.

Chief Advancement Operations Officer (Interim)

Director of Information Technology (Interim)

• Lead the Data Governance/ Quality program and the strategy development of Development and Alumni Engagement’s (DAE) data acquisition, maintenance and dissemination while fostering innovation and long term strategic vision
• Lead the efforts to develop a business glossary as well as a business intelligence (BI) framework and program that provides user-friendly access to the right information for the right people at the right time
• Directed the development and enhancement of standards, procedures, processes, policies related to the improvement and/or maintenance of quality of data within the Blackbaud Enterprise CRM database
• Created and fostered strategic partnerships and influential relationships with DAE senior management, the broader UBC community, campus stakeholders, vendors, and external universities to secure the success of DAE’s data governance, business intelligence and information quality efforts
• Collaborated with Information Technology to manage the development of automated data validations, data cleanses, data quality issue reports, and deployment of new tools and enhancements to aid in the preservation of data quality
• Advanced the data governance and business intelligence profession by participating in professional organizations, acquiring or maintaining required accreditations, publishing articles, and giving presentations at professional events

Associate Director, Data Governance & Business Intelligence

I proudly took part of UBC's "Start an Evolution" campaign (https://startanevolution.ubc.ca/), campaign which raised $1.5 billion dollars for students, research and community engagement and to double the number of alumni involved annually in the life of the university by 2015.

• Established and led an award winning Data Governance/Quality Program to support the university’s $1.5 billion fundraising campaign and sustainable alumni engagement strategy
• Provided oversight of the Data Governance/Quality Program and kept it on track by managing the development of standards, procedures, processes, policies related to the acquisition, management, and dissemination of enterprise data impacting the Blackbaud Enterprise CRM database while leading the Advisory Council
• Developed an award winning Tracing Program through which the returned mail percentage of Development and Alumni Engagement’s Portfolio has been reduced to less than 1%
• Managed the development of business performance metrics and scorecards to monitor and communicate the status and improvement of service of the Records department
• Achieved a 92% address and phone number accuracy for Canadian records, an improvement from ~64%
• Communicated to and educated internal and external stakeholders on the results and initiatives of data governance, quality, master data management, information delivery and advised stakeholders about best practices; was the first and only department to achieve 100% on the annual client satisfaction survey on communication delivery and content

Data Quality Manager

LightsOnData

- Educational Content Creation: Develop and deliver comprehensive courses, workshops, and webinars on data governance, data management, data quality, AI, and more.
- Brand Amplification: Collaborate with data companies to enhance their brand visibility and thought leadership in the data community.
- Engagement and Outreach: Host the Lights On Data Show podcast, featuring industry leaders and experts to share their insights and experiences.

Founder

Pearson

Course Instructor

O'Reilly

iData Quality Academy

Developed course content for iData Quality Academy
- Data Profiling
- Data Quality Costs

Instructor

Self employed

• Provided project management and business analysis expertise to various projects across the different industries (BaniPePost.com, JT Business Group, SMAWS, 8p8, Ashenzi, NetPress Consulting, LTS, AHACommunity, etc).
• Designed and developed unique, highly professional web and print designs, branding and e-learning solutions as well as developing and configuring custom websites (e-stores, online communities, content management systems, blogs, brochure websites, etc.).
• Accumulated experience as a web master by installing, upgrading, performing backups, managing migrations and maintaining a series of complex websites.

Freelance Consultant

Sauder School of Business, UBC

• Served as internal Project Manager for the evaluation, build and deployment phases of a custom-built, scalable web payment gateway (WPG) that complied with the PCI standard requirements and reduced Sauder Finance’s operational time for the allocation and reporting of revenue received via card payments by 75%
• Managed the deployment of a FIPPA compliant e-newsletter tool (Industry Mailout) selected to achieve a standard for design and operational support while reducing expenses by $15k/year
• Planned and managed the development and release of a new service for personal/academic blogging through the use of the WordPress MU environment for faculty members and current Sauder students
• Managed the development of an improved content publishing process to account for 15 digital signs, each with audience specific content & emergency broadcasting capabilities
• Served as the internal project manager for the development and deployment of the Canaccord Learning Commons web presence comprised of a WordPress based website and a BuddyPress student interaction environment
• Developed solutions for integrating the business environment with web 2.0 technologies such as WordPress 3 based sites, online communities (Ning, Moodle), and collaboration tools (MediaWiki, Project Spaces, CoMapping) while providing expertise and system support for these platforms
• Identified customer requirements, analyzed and reviewed product features, integration, security, scalability and performance requirements for projects such as PPM Tool, a collaboration tool to be used between the Center of Health Care Management and BC health care authorities, Desktop Blogging Client Solution, ECM Society Online Presence, Faculty Master Calendar, Form Building Tool, Event Registration, PCI Payment Forms Conversions, and several online presences for different business areas and conferences

Project Manager / BA

Everest iTech

• Promoted to Project Manager for the Showtime Models website and web application and the All Ears accounting software development project due to excellent interpersonal, communication and leadership skills in the relationships with the client and internal development team
• Led the development of several e-commerce sites (ex: SkyHook Solar, Expressive Designs Florist, JT-Autotech) and dynamic websites (ex: Mailinglist System, Informant Zone) and also helped architect their databases
• Increased the employees' knowledgebase by developing e-learning modules and user manuals for the use of the company’s payroll and accounting software
• Enhanced the online awareness of the company’s brand by 40% by creating a new content strategy and redeveloping its website in a WordPress, SEO friendly environment
• Minimized the cost of online advertising by developing free distributed widgets that increased incoming traffic by 5k visitors/ month

Project Manager / Lead Web Developer

Event Technologies

• Developed customer support standards and procedures for the company’s e-store business and helped transition a staff of 12 to this new environment through training sessions and a knowledgebase wiki.
• Minimized the installation time of new systems by 80% by creating and managing standard desktop images based on the employees’ job roles.
• Reduced search time of hardware and software information by 50% by developing a standard for filing all the technical documentation on hardware equipment and software.

IT Consultant

WGOA

• Demonstrated strong leadership skills by acting as the team leader of a software developer group in order to successfully implement and deliver an interactive Go learning application two weeks ahead of deadline and within budget.
• Coded the backend interaction of a merchandise inventory application with a barcode scanner and also contributed to developing the MySQL database and reporting. 
• Facilitated the team members to work remotely by implementing a VPN solution and integrated the use of Subversion to enable software versioning and revision control.

Software developer

💬 Founder of LightsOnData.com and LightsOnData YouTube Channel
Focused on providing informative content such as ONLINE COURSES, templates, guides, best practices, articles, white papers, and other useful resources to help you with your data governance and data management questions and challenges

💬 Creator of online courses that are engaging, new, and thorough. 
Courses: Building an Award-Winning Business Glossary, Data Governance Maturity Models, Data Governance Fundamentals, etc. - check them out here: https://www.lightsondata.com/courses/

💬 Providing LinkedIn content strategy for data-focused companies and products, as well as those with a focus on artificial intelligence (AI), business intelligence (BI, data science, data management, and data governance areas.
Connect with me today and ask how I can help you reach the data audience.

💬 Host of Lights on Data Show - a podcast and LinkedIn Live weekly show that provides insights into the data world and showcases people that help to shape it.

💬 Get some fun data merchandise here: https://shop.spreadshirt.com/lightsondata/all

💬 International key note speaker, conference speaker, and panelist (spoken at over 60 different conferences).

💬 I love being on camera, hiking, surfing, filming, and video editing
YouTube: @LightsOnData


🏛 My experience and specialties: 
• Expertise in data governance, information quality, business intelligence & data management
• Extensive background in web and application development with experience of the full life-cycle of a project
• Strong leadership capabilities, organizational and communication skills

Specialties: 
• Enterprise information management: Information quality, data governance and stewardship, master data management, business intelligence, business process improvement
• Development: Web and application development, relational database design and development
• Planning: Budget and resource planning, agile and waterfall project management, team development and leadership
• Tools and Applications: Collibra, Tableau, MS Visio, MS Project, Premiere, Photoshop

George Firican 💡

Here is my recommendation for this week.
If Agentic AI is on your roadmap, checkout this ebook  👇

It breaks down what many overlook: AI success depends on the maturity of your data architecture.
Here's what else you can find in it:
• Clear explanation of what a modern, AI-ready architecture looks like
• Practical guidance on data quality, cataloging, lineage and governance
• A real example of how a bank scaled agentic AI by modernizing its foundation

So if you are leading data initiatives or planning for AI adoption, this is a good resource to read.

Until next time, let's keep putting the Lights on Data!
-George 
#data #AI #partnerpost

💡 Award Winning Data Governance Leader | Content Creator & Influencer | Founder of LightsOnData | Podcast Host: Lights On Data Show | LinkedIn Top Voice

Modernize Data Architectures for  Agentic AI Success

What are the biggest misconceptions business leaders still have about AI?

I sat down with Stijn (Stan) Christiaens, Co-founder of Collibra, at Data Citizens to unpack what AI readiness really means for organizations. 

Here are 5 takeaways from our chat:

1. Many leaders still see AI as “a chat in the cloud.”
2. Organizations need the right foundations around AI
3. AI ready data requires more than quality
4. Unstructured data is no longer optional
5. Unified governance is becoming essential

If you want a clear picture of what it truly takes to prepare your organization for AI, this interview delivers.
Full conversation in the video below.

Until next time, let’s keep putting the Lights On Data.
-George Firican

#data #datagovernance #AI

Every December I look ahead… and this year, one prediction feels very safe:

I'll be attending Subsurface Live on December 10, coffee in hand, curious about how Agentic AI and open lakehouse patterns will shape 2026.

The agenda lines up well with questions many of us are exploring right now:
➡️ How will agent-based execution reshape data workflows?
➡️ What signals are emerging around performance, formats and multi-cloud patterns?
➡️ Where is the Apache Iceberg ecosystem pushing innovation next?

For anyone designing data systems or planning next-year priorities, this feels like a valuable moment to absorb ideas and future direction.

Registration is free: https://lnkd.in/gmDPiaES
Where: Virtual
Date: Dec 10, 2025 
Time: 8AM - 2PM PT / 4PM - 10PM GMT / 5PM - 11PM CET

See you there!

#data #AI

CuddlyNest

Product Data Governance & Quality Manager

KK Wind Solutions

📊 Developed and streamlined data analytics frameworks, supporting workforce insights and HR decision-making.
🔍 Enhanced data accuracy by implementing quality checks and validation measures, ensuring reliable analytics.
🌐 Collaborated cross-functionally with HR and business teams to align analytics insights with organizational goals.
📈 Built interactive dashboards to visualize workforce trends, aiding strategic workforce planning.

People Analytics & Reporting, People & Culture

Dr. Reddy's Laboratories; Tech Mahindra; Wissen Infotech; Axis Bank

Collaborated with Data Engineering to design and develop an integrated data product for a data mesh, enhancing reporting capabilities and compliance with data privacy and regulatory considerations. Worked cross-functionally with teams to develop scalable data products using open-source technologies, generating mock data to simulate KPI logic and validate reporting metrics. Implemented data solutions and pipelines for enterprise applications, focusing on regulatory compliance, and ongoing process enhancements. Led data integration across multiple platforms, streamlining data flow, enabling seamless automation, and data reliability. Led the launch of data governance frameworks & developed policies to ensure regulatory compliance and data quality, including the creation of a comprehensive Data Quality (DQ) dashboard. Engaged with clients to introduce DG as a value-added service, delivering hands-on training sessions and fostering accountability through formalized roles such as Data Owner and Data Steward. Proactively monitored and assessed data risks, implementing quality checks to maintain high standards of data integrity and improving data quality metrics by 15%. Collaborated with various teams to uphold data standards, promoting a culture around data accuracy and accountability. Evaluated data governance projects, prioritizing initiatives in data quality and security, and creating tailored frameworks addressing specific business challenges. Identified Informatica for ETL and data quality needs, leading the RFP process and managing vendor collaborations to establish a mature governance program. Led a dedicated team to establish a comprehensive data catalog and end-to-end lineage across Axis Bank’s applications, ensuring visibility, traceability, and regulatory compliance. Achieved metadata and business glossary standardization in adherence to ISO/IEC 11179, managing the end-to-end data supply chain for Report Mapping and Issues Identification (RMII) in-scope reports.

Data Management Consultant

Diageo

🔍 Vendor Process Standardization: Streamlined SOPs and process improvements for global vendor management.
📊 Master Data Management: Led MDM for supply chain, boosting data quality and governance.
🌍 Unified Vendor Services: Centralized vendor data from multiple markets under one framework.
🔄 P2P/STP Cycle Support: Supported end-to-end P2P and STP processes to enhance efficiency.
🌐 Global Vendor Data Maintenance: Oversaw vendor master data services for consistent, reliable data.
🌎 Multinational Team Leadership: Managed teams across regions, aligning vendor processes.
📜 Compliance & Audit Management: Ensured SOX, TRPM, and audit compliance.
🛠️ Vendor Data Governance: Enhanced data governance and quality for vendor management.
📈 Data Quality & Governance: Improved data accuracy from a governance perspective.
🚀 Digital Transformation of MDM: Digitized MDM processes to streamline data access.
📘 Data Dictionary Governance: Supported consistency with data dictionary and glossary.
📊 Enterprise Governance Alignment: Aligned MDM with enterprise data governance standards.

Vendor Master Data (Global Senior Manager)

Tesco

📊 Managed Enterprise Data Governance Portfolio: Oversaw the implementation of the data governance framework at Tesco Business Services, collaborating with senior leadership to establish best practices.
🌍 Led Data Quality Initiatives: Directed the data quality segment alongside the MDM team, setting robust standards and forming a Community of Practice Council to reinforce data governance across the organization.
🏢 Defined Data Ownership and Responsibilities: Partnered with Global Process Ownership to clearly assign data roles and responsibilities, establishing ownership for each business vertical.
📝 Drafted Enterprise-Wide Policy: Authored a comprehensive policy document, providing a foundational guide for data governance practices across the enterprise.
📈 Enhanced Data Quality: Improved MDM data quality from 70% to 92%, significantly boosting data reliability and supporting informed decision-making.

Data Governance Manager

SLK Global Solutions and Cisco India

Led service delivery for critical projects, ensuring high-quality, timely execution. Optimized operational workflows, enhancing process efficiency by 30%, accelerating project timelines, and improving overall productivity through refined workflows. Strengthened client partnerships by facilitating consistent, reinforcing relationships, and ensuring client satisfaction. Managed a global customer services team, directing vendor and contact center agents to deliver comprehensive support services 24/7, including quoting, order entry, processing, logistics, post-invoice support, vendor strategy, and data operations. Automated reporting processes, reducing manual workload by 40%, and increasing reporting accuracy and speed. Ensured a seamless customer experience by providing world-class service delivery. Managed a diverse, cross-functional data management team, ensuring cohesive data governance practices. Developed detailed BRDs from source files, on both structured and unstructured datasets to align with project requirements. Standardized reporting and analytics glossary to ensure consistent terminology, implementing processes to detect and correct misalignments. Collaborated on metadata management with Data and Application Stewards, capturing and organizing business and tech metadata, including business terms, data flow, and classification. Resolved DQ issues by partnering with stakeholders to identify, address, and enhance overall data integrity. Produced regular reporting and status updates, providing weekly and monthly reports. Applied expertise in managing business glossaries, metadata, data dictionaries, and policy compliance. Designed Data Quality Management (DQM) scripts based on MDM business rules, ensuring accuracy, completeness, and consistency across data quality dimensions. Documented each data element's source, business definition, relationships, and metadata specifications, ensuring clear data lineage.

Data Governance Manager (Contract)

Cisco

🕹️ Led Service Delivery for Critical Projects: Ensured high-quality, timely execution of essential client projects, overseeing all aspects of service delivery to meet Cisco’s standards of excellence.
🛠️ Optimized Operational Workflows: Enhanced process efficiency by 30%, accelerating project timelines and improving overall productivity through refined workflows.
💬 Strengthened Client Partnerships: Facilitated consistent, strategic interactions with Cisco's global clients, reinforcing relationships and ensuring client satisfaction.
📈 Automated Reporting Processes: Streamlined reporting through automation, reducing manual workload by 40% and increasing reporting accuracy and speed.
🌐 Managed Global Customer Services Team: Directed vendor and contact center agents across a global team, delivering comprehensive customer and internal support services 24/7, including quoting, order entry, processing, logistics, post-invoice support, vendor strategy, and data operations.
🔄 Ensured Seamless Customer Experience: Led a global customer services team dedicated to providing a seamless customer experience, critical to Cisco’s reputation for world-class service delivery.

Service Delivery Manager (Contract)

HSBC

👥 Led Team Management and Development: Managed a team of six, implementing effective performance management and coaching to foster growth, focusing on the development of direct reports and creating a supportive, innovative environment.
💡 Drove Change and Process Adaptability: Led complex processes in a dynamic environment, assessing operational impacts and guiding change implementation to ensure seamless adaptation and continuous improvement.
📜 Ensured Business Continuity: Maintained readiness for business continuity, supporting de-risking plans and ensuring process resilience during critical times.
📝 Documented and Streamlined Procedures: Created and updated essential process documentation, including MOT, ITUR, E-SACs, BIA, and PLA, securing approvals from relevant business areas.
📊 Enhanced Management Reporting (MI): Improved management information (MI) for informed decision-making and laid the foundation for future data-driven initiatives and reporting enhancements.
🔍 Promoted Data as an Asset: Advocated for strong data management practices, shaping data policies to align with HSBC’s standards, and driving data quality as a central focus.
⚙️ Boosted Operational Efficiency: Reduced the operational efforts required to address data issues by implementing best practices, enhancing efficiency, and strengthening data quality.
✅ Coordinated UAT and Testing: Led user acceptance testing (UAT) and coordinated with Projects & IT teams, ensuring comprehensive test reports for management review.
🏦 Managed Client Onboarding and Static Data for Institutional Clients: Oversaw onboarding and maintenance of client accounts and Standard Settlement Instructions (SSIs) for institutional clients in equities and fixed income products.
📈 Ensured Compliance and Process Improvements: Worked closely with internal stakeholders to uphold compliance and achieve process improvements, aligning with regulatory standards and enhancing accuracy.

Assistant Manager

Results-driven Data Governance & Quality Management Professional with over 16 years of multi-industry experience across Banking, Pharma, and FMCG sectors. Skilled in overseeing data integrity, process automation, and strategic project execution that lead to significant operational efficiencies. Recognized for cross-functional collaboration, stakeholder engagement, and an unwavering commitment to data compliance and quality assurance.

Key Strengths:
🔹 Data Governance Expertise: Established enterprise-wide data governance frameworks, enhancing data quality and regulatory compliance.
🔹 Process Automation & Optimization: Spearheaded automation initiatives, leveraging tools like Power BI and Lean Six Sigma to streamline reporting and boost efficiency.
🔹 Quality & Compliance Assurance: Led initiatives to improve data accuracy, achieving a quality boost from 80% to 94% while adhering to industry standards.
🔹 Vendor & Stakeholder Management: Skilled in managing global vendor relations and coordinating with onshore and offshore teams for seamless project execution.
🔹 Advanced Analytics & Reporting: Designed comprehensive dashboards for strategic insights in finance and talent acquisition, supporting informed decision-making.
🔹 Leadership & Team Development: Directed global teams, facilitating training programs that align with business objectives and foster professional growth.
With proven success in data governance, digital transformation, and quality management, I bring a unique blend of technical proficiency and strategic insight, driving impactful results that enhance data quality, compliance, and organizational efficiency.

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