Gareth B. Davies

AAA Accelerator

The AAA Accelerator is an advanced program for ambitious developers, entrepreneurs, and industry leaders who want to start and scale their own AI agency. Created by Liam Ottley.

Development Coach

Colossal

New Zealand's premier n8n automation agency specializing in bespoke public API & AI integrations.

Founder / Automation Archeologist

Datacom

An Information Technology services company, offering IT management and consulting, cloud services, data centre services, custom software development, business process management and payroll services.

Consultant

Freelance software development while living in London & Stockholm.

Full Stack Engineer

Developer Support Engineer

Stealthwriting Educational Email Courses (EECs) for Entrepreneurs, Founders, Fractional Coaches / Executives, and Top Voices. 15+ years as a Professional Coach. 30+ years in Product & Tech.

Hi, I'm Gareth from New Zealand, and I'm on a mission to reclaim 100 million human hours by helping you to automate the boring bits of work, freeing you to live more life.

I love learning, so I read (a lot), experiment, build, and raise my daughters as best I can.
I’m trying to improve our world for them.

Principal Coach

Understand what matters most with our user research platform and make decisions with confidence.

Jabra

Looking after Jabra’s largest enterprise clients as the most senior technical resource in EMEA region, for both internal colleagues and business partners on post-sales inquiries and escalations on all collaboration products. As the foremost technical resource in the EMEA region, I've worked collaboratively with multiple departments, notably the Sustaining Engineering and R&D teams, to foster innovation and product refinement.

Specialized in:
- Post-Sales Support: Efficiently addressed inquiries and tackled escalations pertaining to all collaboration products, ensuring top-tier customer experience.

- Issue Resolution: Played a pivotal role in rapidly identifying and resolving complex technical challenges, strictly adhering to the structured escalation process to guarantee timely solutions.

- Knowledge Transfer: Regularly conducted sessions and workshops to disseminate vital product and technical knowledge across departments, fostering an environment of continuous learning and collaboration.

- Content Development & Training: Pioneered sessions and workshops to impart vital product and technical knowledge. Additionally, crafted extensive training materials, procedures, and work instructions to standardize practices and enhance operational efficiency.

- Stakeholder Engagement: Built and maintained robust relationships with key stakeholders, ensuring seamless communication and alignment of technical strategies with business goals.

- R&D Process Enhancement: Regularly collaborated with the R&D department, suggesting process improvements and aligning them with the broader business objectives. This included identifying process gaps, creating streamlined workflows, and implementing necessary changes.

Regional AV Service Engineer (EMEA)

Google

Senior AV Technician overseeing the technological robustness of over a hundred conference rooms at Google's Hamburg hub. My comprehensive suite of responsibilities encompassed:

- Technical Troubleshooting: Swiftly pinpointing and remedying AV challenges via our designated ticketing platform.

- Event Management: Providing flawless AV support during crucial corporate events.

- Audio Optimization: Fine-tuning audio programs for DSPs to enhance sound clarity and quality.

- Root Cause Analysis: Drilling down to uncover the origins of technical glitches, optimizing system stability.

- Strategic Reporting: Pioneering First Day of Business (FDOB) room analyses, ensuring premier user experiences from day one.

- Issue Escalation: Proactively identifying and escalating both hardware and software concerns, ensuring system integrity.

- AV Installation: Spearheading the installation of state-of-the-art AV tools, driving operational excellence.

I also played a pivotal role in talent acquisition, rigorously vetting potential AV support team members to ensure they met Google's exacting standards. My project leadership resulted in the upscale enhancement of 150+ conference rooms across the EMEA, aligning with Google's pursuit of innovation. I was entrusted to evaluate novel engineering designs, ensuring alignment with Google's stringent technical and quality benchmarks.

Supplementing my core role, I served as a Level 3 Technician for Google's Aarhus, Copenhagen, and Zagreb offices, punctuating my service with monthly touchpoints in Denmark. I occasionally journeyed across the EMEA, donning the hat of a supervisor for third-party AV installation squads.

Throughout my tenure, I not only fortified my AV expertise but also gleaned invaluable insights into Customer Service Excellence and Strategic Stakeholder Management, consistently driving value for the organization

Senior AV Technician 

Hrvatska pošta

- Quality Oversight: Analyzed sector standards for performance alignment with organizational goals.

- Data Management: Conducted advanced calculations and statistical analyses, boosting business processes.

- Database Enhancement: Developed high-end database solutions, ensuring efficient data accessibility.

- Reporting: Generated data-driven monthly and management reports, aiding executive decision-making.

- System Transition: Led platform shifts through comprehensive analysis, testing, and user support.

This role was pivotal in sharpening my analytical skills and embedding a value-driven approach in a corporate setting

Data Analyst - Quality Management

Ritz Club Zagreb

Primary AV expert overseeing the club's lighting, audio, and video assets, ensuring optimized performance and enriching guest experiences.

AV Technician

ELDRA - Audio.Video.Lighting.Rental

As the lead in Audio-Visual Design and Implementation:

- End-to-End Production Management: Spearheaded the design, installation, and orchestration of audio, video, lighting, and specialized electrical effects, ensuring top-tier production quality.

- Technical Blueprinting: Crafted detailed technical drawings, translating conceptual ideas into actionable plans.

- Stakeholder Collaboration: Regularly interfaced with event organizers to align technical requirements, ensuring seamless event execution.

- Strategic Reporting: Conducted weekly consultations with the director, presenting in-depth project progress, milestones, and forward-looking strategies.

-Diverse Event Portfolio: Played an integral role in high-profile events and tours, including 'Top Gear Live', 'The Voice', 'K-1 Grand Prix', and 'Disney on Ice', ensuring each was executed to its highest potential.

- Celebrity Engagements: Functioned as the Lead AV Technician for iconic figures such as Bryan Ferry, Snoop Dogg, Wyclef Jean, and more, underscoring my commitment to excellence in high-pressure environments.

This role underscored my commitment to driving excellence in audio-visual endeavors, continuously elevating production standards and delivering exceptional value to every project

Lead AV Technician

Aquarius Club

At Eldra, Aquarius Club was a paramount client. I took the lead in designing and planning their comprehensive AV, lighting, and electrical systems. During festival peak (June-September), I was on-site in Novalja to oversee installations, guaranteeing impeccable AV equipment performance. 

Through a proactive approach, I identified and resolved potential issues ahead of events, ensuring a flawless media presentation. Moreover, my systematic approach with routine checklists ensured equipment's sustained performance and longevity

🌐 Navigating the tech world with insider knowledge | 🚀 Follow to stay ahead of AV trends | Senior AV Engineer | Ex-Google | Your tech industry compass 🧭

🌟 With over a decade of experience in the AV and IT sectors, my career has been a journey through the dynamic world of technology and innovation. From sharing stages with legends like Bryan Ferry, Snoop Dogg, and Wyclef Jean, to driving cutting-edge projects at Google, I've continuously embraced the evolving tech landscape.

At Jabra, as the most senior technical resource for the EMEA region, my role transcends technical support. I'm dedicated to integrating collaboration and communication, ensuring seamless interactions with our largest enterprise clients. My mission is to foster a unified leadership approach, blending technical expertise with exceptional stakeholder management.

My global journey has seen me lead training sessions in Tel-Aviv and spearhead projects in Silicon Valley. Each experience has been a testament to my commitment to excellence and innovation. At ELDRA, I elevated events like 'Top Gear Live', 'Disney on Ice', and 'The Voice', setting new benchmarks in event production and audience engagement.

At Google, I led the transformation of hundreds of EMEA conference rooms, focusing on both aesthetic and functional excellence. This extensive project involved overseeing thousands of rooms to ensure compliance with the latest AV standards, embodying Google's spirit of innovation. My Agile-driven approach has been pivotal in managing complex stakeholder relationships and driving project success at Jabra.

Beyond the tech whirlwind, I find solace in my passion for music. My cozy home studio is a sanctuary where I lose myself in the strings of my guitar or the keys of my piano. Fitness is a cornerstone of my routine, with the gym being my second home six times a week. And my adorable French Bulldog adds a touch of joy and relaxation to my downtime.

As a thought leader in Unified Leadership, I am dedicated to integrating collaboration and communication in the digital age, guiding the future of work. Let's connect and explore the nexus of technology, leadership, and creativity. Together, we can shape a future where technology enhances communication and collaboration, driving success in every endeavor.

taplio

The Battle

Gareth B. Davies

Marko Ladis

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?