mystartup.ai

Mystartup.ai is an AI-powered app that helps entrepreneurs navigate the early stages of starting a business. The app provides information and advice on a wide range of topics, including business planning, funding, marketing, and legal considerations.

Chief Executive Officer

Fidelity Investments

I am currently responsible of the architecture and engineering of the IBM Guardium infrastructure, guaranteeing the effective database logging and monitoring on critical environments based on complex initiatives including but not limited to internal corporate standards, and external controls (SOC 1, ISO 27001, NIST). I’m responsible of multiple on-boarding projects which encompassed: extensive requirements gathering across multiple Businesses and Systems stakeholders, configuration and/or development, PoC UAT, Quality Assurance, and delivery to Production. I've assisted in various Audits, which included complex data analysis from multi-source data sets, security investigations, and Executive Level escalations. 

Additional responsibilities:

• Supervising and training onshore/offshore colleagues in numerous multifaceted database technologies, procedures, and functions
• Incident and change ticket management across the entire life-cycle including analytics and reporting metrics and dashboards to the senior managers.
• Guided and collaborated with a variety of Teams for software deployment activities, configuration updates, automation and infrastructure troubleshooting

Cyber Security Systems Engineer

Associate Technology Risk Analyst. Enterprise Identity and Access Management. 

Enterprise Cybersecurity Access Management Team focuses on supporting users’ access and security needs, by providing minimum required access to computing systems and applications for investment professionals and technology support staff to fulfill their job functions. The role will focus on providing oversight to the operations teams ensuring that access is appropriate to a user’s job function and unneeded access is removed in a timely manner.

• User Account Provisioning / Deprovisioning
• Performing Access Appropriate to Role Reviews for Users and resources
• Providing Oversight and QC to the associate access lifecycle
• Identifying and implementing solutions for process improvement and increased efficiencies
• Interacting with technology teams and business partners on security and access standard methodologies.
• Ensuring all processes are well documented and communicated.

Cyber Security Analyst

Treasure Hunt GG

Attack Wagon Blockchain Games

GAMERSE

-Grew the company from 0 to 100k+ followers without marketing budget
-Set marketing goals and objectives
-Plan, implement and manage marketing strategy
-Contribute to the overall growth of the company
-Review and manage content marketing strategy 
-Determine KPIs for the marketing department
-Keep the marketing budget in check
-Track KPIs on a regular basis and present reports
-Work with sales and development and customer success teams
-Create and present the annual marketing plan and strategy
-Use data and reports to make evidence-based decisions
-Analyze company's marketing strategy and suggest improvements
-Design, plan and execute effective marketing campaigns

TKNZ

Lockness

Guiding the day-to-day activities of the marketing team and marketing manager.
Providing high-quality advice to solve any problems that members of the marketing department may have.
Creating cost effective and creative campaigns designed to achieve the best financial results and audience development.
Strategizing the company’s approach to different media channels.
Reporting on the effectiveness of existing marketing campaigns using pre-determined KPIs.
Developing marketing strategies for online, email and print media.
Managing the marketing budget, ensuring that it is spent efficiently and in accordance with the marketing strategy.
Negotiating prices with media agencies.
Optimising the use of social networking sites.

Master Ventures

- Managing the DOT Fund Marketing:
The Master Ventures Polkadot VC Fund intends to invest in and capitalize on the upside opportunity in the evolving Polkadot (and Kusama) ecosystem. Created by Ethereum co-founder Gavin Wood, Polkadot is a next-generation blockchain which seeks to solve issues that have plagued the Ethereum network in the areas of scalability, governance, and interoperability. Polkadot’s features include better governance, interactivity with other chains, and chain upgradeability. Kusama, a simpler version of Polkadot, serves as a midway between Polkadot’s testnet and live network.
- Cross-promoting media coverage across all communities
- Campaigns management
- Social media management, telegram community management

Project Manager

Managing over 30 cryptocurrency and blockchain projects and their marketing and promotion influencers.

Account Manager

Bullhorn

System Administrator.   

Support for the Talent Rover platform which is built on Salesforce (internal and external support).

Managing cases which are mostly Salesforce admin requests.

Use of AWS for email services and white-listing domains.

Creating workflows, functions and configurations, fields, views, reports, dashboards, campaigns and other salesforce.com objects and functions.

Gathering, defining and documenting business requirements for any change requests,
escalating them to the Development team.

Track projects from conception to completion.

System Administrator

Convergys Intelligent Contact

-Managed call flow and responded to technical support needs of customers.
-Achieved consistent top 3 rankings in monthly metrics (Key Performance Indicators) including - a number of calls per shift, call duration, customer satisfaction ratings etc.
-Managed and dealt with managers escalations.
-Trained new employees and explained protocols clearly and efficiently.
-Identified and solved technical issues with a variety of diagnostic tools.

Technical Support Expert

CEO @ Mystartup.ai | Helping startups grow :)

🚀 Free 30-Minute Discovery Session Offer!
Elevate your idea to a pitch-ready concept in just 30 days – at no cost. Join me for an insightful brainstorming session, and let’s unlock your project's potential.

🌟 About Me – Founder & CEO @ mystartup.ai
💡 Passionate Innovator | 🚀 Startup Enthusiast | 📈 Expert Strategist  
🔥 Committed to Driving Startups Towards Success

As the CEO of Mystartup.ai, an AI-powered app currently in development designed to assist entrepreneurs during the critical early stages of business formation, my commitment is to infuse the startup ecosystem with innovative solutions and strategic leadership.

📈 What You Can Expect:
- Engaging methods to capture and retain your target audience’s attention.  
- Strategies to differentiate your online presence and brand.  
- Expert advice on establishing yourself as a leader in your industry.  
- My Guarantee: If my methodology doesn’t resonate with your goals, it’s on me.

🏆 My Professional Background: 
- Leading Mystartup.ai: Spearheading an AI-driven platform that simplifies the startup process, focusing on intuitive and practical solutions for entrepreneurs.  
- From Zero to 100K Followers: Successfully scaled projects from the ground up with a $0 marketing budget, reaching a 400m fully diluted market cap.  
- Diverse Leadership: Led startups across various sectors and regions, aiming to generate significant societal impact and value.  
- Innovation Advocate: Dedicated to fostering sustainable growth paths for new businesses through innovative strategies and insights.

🌐 Let's Collaborate to Enhance Your Brand
Ready to take your personal brand to the next level? Let’s connect and explore the vast potential of your ideas.

👉 Claim Your Free 30-Minute Strategy Session Now! Click here and start your journey to success with me.
https://calendly.com/galindimitrov/
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Galin Dimitrov

Global Response OPS, Trust & Safety, Community, Legal & Intellectual Property

TikTok

Spearheaded the resolution of hacked account cases, swiftly restoring access for users
and reinforcing account security to build trust.

Expertly moderated sensitive, graphic, and disturbing content, ensuring adherence to
TikTok's stringent content policies and maintaining a safe platform environment.

Delivered bespoke account analytics and support for high-end accounts and their
agencies, optimizing performance and driving satisfaction among top-tier clients.

Efficiently managed and resolved payment issues, maintaining high accuracy and security
standards in financial transactions.

Enhanced communication efficiency by translating common responses and support
documentation from English to Russian and Romanian, providing seamless support to a
diverse user base.

Pioneered the training of new recruits, imparting best practices and serving as the go-to
expert for team members facing complex cases.

Leveraged comprehensive content policy knowledge to act as the subject matter expert,
ensuring team-wide compliance and policy adherence.

Thrived in a fast-paced, dynamic environment, adeptly managing multiple tasks while
maintaining exceptional accuracy and efficiency.

Provided strategic insights and feedback to senior management to enhance trust and
safety policies across TikTok’s platform.

Assisted developers and engineers by providing detailed reports on user-reported app
bugs, contributing to the continual improvement of the platform's performance and user
experience.

Platform Trust and Safety Excellence 

Served as the ultimate decision maker in handling escalated cases from advertisers,
influencers, and high-profile individuals on Instagram & Facebook, with the authority to finalize resolutions
that cannot be further appealed.

Conducted thorough investigations and problem-solving to address complex issues,
including hacked accounts, access problems, and account recovery, ensuring user account
security and trust.

Collaborated directly with the head of the program at Meta to identify opportunities for
improving various aspects of user accounts and safety measures.

Provided strategic insights and feedback to senior management to enhance trust and safety
policies across Meta's platforms.

Assisted developers and engineers by providing detailed reports on user-reported app bugs,
contributing to the continual improvement of the platform's performance and user experience.

Demonstrated expertise in dealing with sensitive content and violations, such as child
pornography, terrorism, and sexual exploitation, with a strong commitment to enforcing
community guidelines and policies.

Delivered expert guidance and support to frontline support teams, equipping them with the
necessary knowledge to address user issues effectively.

Led efforts to optimize internal escalation processes, streamlining issue resolution and
ensuring utmost efficiency in handling user concerns.

Collaborated cross-functionally to ensure the highest standards of user account
management and safety, fostering a secure and positive environment for all Meta users.

Escalations Specialist, Trust & Safety 

Customer Adviser II @Meta, 

First point of contact for customers seeking to engage or obtain advice on the social media platform.

Resolve all customer queries and ensure that customers are satisfied with the company's service or products

Assist customers and provide the necessary information to resolve their problems.

Remain up-to-date on key workflow changes, operational guidelines, policy updates and enforcement standards.

Social Media Consultant

Dylan Hotel Dublin

Managing the business aspects of the bar, keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals.

Hiring and training staff to provide excellent service to patrons. Creating effective schedules, planning and taking part in promotional events.

Drove sales by devising and promoting unique events, seasonal specials and promotional offers.

Balanced tills with accurate cash and card payments, preparing bank deposits and POS reports.

taplio

The Battle

Galin Dimitrov

Vlad Girbu

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