mystartup.ai

Mystartup.ai is an AI-powered app that helps entrepreneurs navigate the early stages of starting a business. The app provides information and advice on a wide range of topics, including business planning, funding, marketing, and legal considerations.

Chief Executive Officer

Fidelity Investments

I am currently responsible of the architecture and engineering of the IBM Guardium infrastructure, guaranteeing the effective database logging and monitoring on critical environments based on complex initiatives including but not limited to internal corporate standards, and external controls (SOC 1, ISO 27001, NIST). I’m responsible of multiple on-boarding projects which encompassed: extensive requirements gathering across multiple Businesses and Systems stakeholders, configuration and/or development, PoC UAT, Quality Assurance, and delivery to Production. I've assisted in various Audits, which included complex data analysis from multi-source data sets, security investigations, and Executive Level escalations. 

Additional responsibilities:

• Supervising and training onshore/offshore colleagues in numerous multifaceted database technologies, procedures, and functions
• Incident and change ticket management across the entire life-cycle including analytics and reporting metrics and dashboards to the senior managers.
• Guided and collaborated with a variety of Teams for software deployment activities, configuration updates, automation and infrastructure troubleshooting

Cyber Security Systems Engineer

Associate Technology Risk Analyst. Enterprise Identity and Access Management. 

Enterprise Cybersecurity Access Management Team focuses on supporting users’ access and security needs, by providing minimum required access to computing systems and applications for investment professionals and technology support staff to fulfill their job functions. The role will focus on providing oversight to the operations teams ensuring that access is appropriate to a user’s job function and unneeded access is removed in a timely manner.

• User Account Provisioning / Deprovisioning
• Performing Access Appropriate to Role Reviews for Users and resources
• Providing Oversight and QC to the associate access lifecycle
• Identifying and implementing solutions for process improvement and increased efficiencies
• Interacting with technology teams and business partners on security and access standard methodologies.
• Ensuring all processes are well documented and communicated.

Cyber Security Analyst

Treasure Hunt GG

Attack Wagon Blockchain Games

GAMERSE

-Grew the company from 0 to 100k+ followers without marketing budget
-Set marketing goals and objectives
-Plan, implement and manage marketing strategy
-Contribute to the overall growth of the company
-Review and manage content marketing strategy 
-Determine KPIs for the marketing department
-Keep the marketing budget in check
-Track KPIs on a regular basis and present reports
-Work with sales and development and customer success teams
-Create and present the annual marketing plan and strategy
-Use data and reports to make evidence-based decisions
-Analyze company's marketing strategy and suggest improvements
-Design, plan and execute effective marketing campaigns

TKNZ

Lockness

Guiding the day-to-day activities of the marketing team and marketing manager.
Providing high-quality advice to solve any problems that members of the marketing department may have.
Creating cost effective and creative campaigns designed to achieve the best financial results and audience development.
Strategizing the company’s approach to different media channels.
Reporting on the effectiveness of existing marketing campaigns using pre-determined KPIs.
Developing marketing strategies for online, email and print media.
Managing the marketing budget, ensuring that it is spent efficiently and in accordance with the marketing strategy.
Negotiating prices with media agencies.
Optimising the use of social networking sites.

Master Ventures

- Managing the DOT Fund Marketing:
The Master Ventures Polkadot VC Fund intends to invest in and capitalize on the upside opportunity in the evolving Polkadot (and Kusama) ecosystem. Created by Ethereum co-founder Gavin Wood, Polkadot is a next-generation blockchain which seeks to solve issues that have plagued the Ethereum network in the areas of scalability, governance, and interoperability. Polkadot’s features include better governance, interactivity with other chains, and chain upgradeability. Kusama, a simpler version of Polkadot, serves as a midway between Polkadot’s testnet and live network.
- Cross-promoting media coverage across all communities
- Campaigns management
- Social media management, telegram community management

Project Manager

Managing over 30 cryptocurrency and blockchain projects and their marketing and promotion influencers.

Account Manager

Bullhorn

System Administrator.   

Support for the Talent Rover platform which is built on Salesforce (internal and external support).

Managing cases which are mostly Salesforce admin requests.

Use of AWS for email services and white-listing domains.

Creating workflows, functions and configurations, fields, views, reports, dashboards, campaigns and other salesforce.com objects and functions.

Gathering, defining and documenting business requirements for any change requests,
escalating them to the Development team.

Track projects from conception to completion.

System Administrator

Convergys Intelligent Contact

-Managed call flow and responded to technical support needs of customers.
-Achieved consistent top 3 rankings in monthly metrics (Key Performance Indicators) including - a number of calls per shift, call duration, customer satisfaction ratings etc.
-Managed and dealt with managers escalations.
-Trained new employees and explained protocols clearly and efficiently.
-Identified and solved technical issues with a variety of diagnostic tools.

Technical Support Expert

CEO @ Mystartup.ai | Helping startups grow :)

🚀 Free 30-Minute Discovery Session Offer!
Elevate your idea to a pitch-ready concept in just 30 days – at no cost. Join me for an insightful brainstorming session, and let’s unlock your project's potential.

🌟 About Me – Founder & CEO @ mystartup.ai
💡 Passionate Innovator | 🚀 Startup Enthusiast | 📈 Expert Strategist  
🔥 Committed to Driving Startups Towards Success

As the CEO of Mystartup.ai, an AI-powered app currently in development designed to assist entrepreneurs during the critical early stages of business formation, my commitment is to infuse the startup ecosystem with innovative solutions and strategic leadership.

📈 What You Can Expect:
- Engaging methods to capture and retain your target audience’s attention.  
- Strategies to differentiate your online presence and brand.  
- Expert advice on establishing yourself as a leader in your industry.  
- My Guarantee: If my methodology doesn’t resonate with your goals, it’s on me.

🏆 My Professional Background: 
- Leading Mystartup.ai: Spearheading an AI-driven platform that simplifies the startup process, focusing on intuitive and practical solutions for entrepreneurs.  
- From Zero to 100K Followers: Successfully scaled projects from the ground up with a $0 marketing budget, reaching a 400m fully diluted market cap.  
- Diverse Leadership: Led startups across various sectors and regions, aiming to generate significant societal impact and value.  
- Innovation Advocate: Dedicated to fostering sustainable growth paths for new businesses through innovative strategies and insights.

🌐 Let's Collaborate to Enhance Your Brand
Ready to take your personal brand to the next level? Let’s connect and explore the vast potential of your ideas.

👉 Claim Your Free 30-Minute Strategy Session Now! Click here and start your journey to success with me.
https://calendly.com/galindimitrov/
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Galin Dimitrov

Northern Trust Asset Management

• First line role, sitting within the operations function of the Asset Management division, supporting the ongoing service oversight and governance of key service providers and critical vendors for Asset Management in EMEA. 
• Operational oversight of outsourced asset servicing: Transfer Agency, Fund Accounting and Custody.
• Helping to develop and drive a scalable third party management framework to support asset management’s strategic growth objectives, ensuring local and legal entity regulatory requirements are captured and supported in respect of third party vendors/outsourcing/delegation and key service providers.
• Providing technical fund and SMA operational expertise to internal and external clients as required and work closely with product teams so as to keep knowledge up to date with a product set that constantly needs to evolve and grow in response to growing business needs and client demands.
• Actively managing vendor related issues/errors, KPI monitoring and due diligence meetings.
• Capturing, reviewing and supporting sign off of incident management of third parties, including supporting thematic reviews, trend analysis, risk assessments and reporting.
• Ensuring regular service review and governance meetings are held, minutes and actions are documented and tracked through to conclusion.
• Executing and assisting in the development of enhanced service level agreements/documents KPIs/KRIs establishing a rolling review model and detailed management information including risk rating to plan.
• Working with internal functions both locally and globally to evaluate and implement changes to services, ensuring all requirements are met in respect to activities outsourced, including global and sub distributors.
• Helping design training plan to support business team awareness of legal entity requirements in respect of offshored/outsourced activities

Vice President - Third Party Asset Servicing Oversight

Randstad

CBI Controlled Function CF2

• Responsible for management and oversight of assigned outsourcing service providers
• Leading monthly service review meetings with the outsourcing service providers, going through their KPIs and discussing any issues, taking minutes and following up on open items until they are closed
• Completing and documenting on-site due diligences to ensure that regulatory and/or best practice obligations are fulfilled
• Reviewing service level agreement (SLA) documents and discussing any necessary updates with the outsourcing service providers
• Annual assessment of the outsourcing arrangements or as required by any trigger event
• Conducting ongoing monitoring of all outsourcing service providers
• Participating in the production of Central Bank’s Outsourcing Risk Assessment Documents

Outsourcing Governance Manager

J.P. Morgan

• Managing a large portfolio of clients globally, supporting the day to day service delivery for trades, payments, expenses, tax, pricing, etc. 
• Managing projects for client on-boarding, liquidations and changes, including transitions, leveraging technology to enable and enhance execution capabilities.
• Maintaining an excellent and interactive relationship with internal partners across the globe, including Product Solutions, Custody and Transfer Agency. 
• Chairing client services reviews on a weekly, monthly and quarterly basis, taking minutes and following up on requests raised until completion. 
• Building a stable relationship with the Client to support key interactions and seamless escalation.
• Representing the company across service and change discussions for Fund Accounting.
• Working with our Operations Service Delivery colleagues in Europe to build out and continuously developing the Operation Service Delivery model for our Clients
• Ensuring the service quality that is delivered to Clients is of an excellent standard.
• Co-ordinating and participating in Fund Accounting service reviews with the Client.
• Being a primary communication source for escalation of all issues, service updates, and progress updates for the Client.
• Supporting the Fund Accounting Teams in Offshore locations to deliver a quality product through efficient issue resolution and proactive client engagement. 
• Reviewing KPIs and Board Reports to be presented to the Clients
• Pre-empting (where possible) and managing/resolving service issues and ensuring timely communication to the Client (and to Client Service where relationship impacting matter).
• Participating in Fund Accounting operations fast board meetings.
• Ensuring adherence to the Client SLA.
• Ensuring awareness of and adherence to regulatory requirements for Fund Accounting.

Client Services Manager - Fund Accounting Operations

Driving, governing and supporting the execution of a standardisation, metrics and automation project across the EMEA region.
Managing different projects simultaneously.
Carrying out in depth reviews of the operations service delivery's manual or bespoke reporting and processes, with a view to identifying opportunities for standardisation, automation or decomission.
Using the knowledge of the operations service delivery end to end processes, systems and reporting, to create standardisation and scale across the EMEA region.
Proactively learning and adapting to new technologies.
Putting intelligent modern tools in the hands of the BAU teams, supporting the roll out of new technologies to the teams.
Identifying and implementing data analysis and data visualisation tools such as Tableau, Alteryx, Qlikview and Xceptor.

EMEA Standardisation, Metrics and Automation

BNY Mellon

Responsible for the execution of trade instructions to Underlying Fund Administrators on behalf of our clients
Answering client/custody/valuation related queries in a timely manner, maintaining a professional and proactive relationship with clients at all times
Pro-actively chasing/receiving trade contract notes, ensuring they are checked to the original client instruction
Updating corporate actions/proxy voting logs and preparing notices to clients in line with internal deadlines
Being involved in new business, taking-on and helping client to understand what is needed from them and the process
Ensuring all filing and checklists are completed in a manner suitable for future review by line management and by auditors
Preparing trade related cash payments and pre-advice instructions
Checking audit trails to cash payments and pre-advices to ensure that instructions have been sent correctly and on time
Ensuring that all open cash reconciliation items are investigated daily and resolved
Performing asset reconciliations between our records and Underlying Administrator’s records, highlighting and investigating any differences immediately
Weekly managing information system (MIS), updating and distributing to the Supervisor on time
Suggesting efficiencies and improvements to current procedures

AIS Operations Administrator II

Banco Santander

 Provided high quality support to high-income clients regarding investments, loans, financing, and insurance based on their specific needs, achieving the proposal targets under their deadlines;
 Built customer relationships and managing accounts while increasing program revenue, constantly overachieving monthly personal targets and helping the branch toward the achievement of quarterly ones;
 Managed all stages of sales cycle: Customer Acquisition, Retention, and or Re-Activation, implementing Creative ways to improve customer relationship;
 Prospecting and Lead Qualification: profiled prospective clients and identifyed key decision-makers within the organization;
 Initiated and led an outreach effort to visit Santander's major clients (some with thousands of
employees) enrolled in direct-deposit, resulting in other services sold (investments, car and home
loans, life insurance policies, etc.), each surpassing their respective targets;
 Initiated and developed sales team “clinics” or workshops where various objectives were presented to the team (ie. improving employee client relations, selling new products, etc.);
 Prepared and processed, with critical and detailed analysis, commercial loan and financing packages from application to closing;

Relationship Manager - Retail Bank

Motivated and enthusiastic client advocate, for over ten years, making great partnerships with clients of the financial and capital markets.
Continually updating knowledge and skills by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

taplio

The Battle

Galin Dimitrov

Ivo Teixeira

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