nVision Training Solutions

Founder / Lead Training Facilitator & Business Management Consultant with responsibility for

- Employee Engagement, Team Building and Business coaching for executives

- Designing and implementing Marketing Brand Audits e.g. Mystery Shopper, Customer Satisfaction & Employee Feedback audits

- Developing Sales & Marketing Strategy Incentive/Reward & Recognition metrics in conjunction with KPI Measurement strategies and Stakeholder Communication outreach

- Designing customized training modules (virtual and F2F) in Team Building, Leadership, Communication, Personal Development, New Staff Onboarding, Customer Service, and Online Training Techniques

- Facilitating Train-the-Trainer programmes

- Supporting business owners with the development of unique brand building social media marketing awareness programmes

Founder / L&D Lead Training Facilitator

Sol Petroleum

The role, covering 3 fuel brands (Sol, Shell, Esso) in 23 territories across the Caribbean and South America:
- Managing and executing all facets of the company’s Retail Operational Excellence programme
- Performance management, productivity, sales growth and leadership development across the network

Major Achievements:
- Successfully partnered with The Disney Institute to host annual R&R events with training for 3 consecutive years
- Created a variety of indigenous training tools, managed translations into French and Spanish
- 20% year-on-year in time saved from transition to digital vs manual data entry/performance report generation
- 5% incremental performance growth year-on-year in NPS, eNPS and Customer Service rankings 
- Improved communication across all levels
Key Responsibilities:
- Execution of retail service related training – sales teams, retailers and frontline staff
- Development of training tools (PowerPoint, videos, printed materials, eLearning course modules) to ensure programme objectives adequately supported
- Strategic analysis of programme performance data to generate reports for more strategic decision making
- Sourcing, contracting, training and management of third party support vendors e.g. Mystery Shopper agencies and On-site Trainers
- Development of programme KPI metrics, supporting Rewards & Recognition criteria and annual budgets
- Manage the sourcing, supply, inventory and distribution of branded uniforms across the network, including negotiation of contracts and unit pricing with associated vendors
- Manage and coordinate all aspects of the annual Reward & Recognition international gala events (including but not limited to venue selection, content creation, on-the-ground support, translators)
- Support and assist in the coordination of the company's annual Sales & Marketing meeting and any other marketing event initiatives
- Facilitation of meetings and communication forums for the retail programmes' key stakeholders

Retail Incentive Training and Operational Excellence Manager

The role:
- Managing and executing all facets of the company’s Retail brand programmes
- Ensuring performance efficiency, productivity, sales growth and the closing of skills gaps across the network

Major Achievements:
20% savings year-on-year in time via the automation of manual data entry and performance report generation
Created a variety of indigenous training tools and managed translations into French and Spanish

Key Responsibilities:
- Execution of retail service related training – sales teams, retailers and frontline staff
- Development of training tools (PowerPoint presentations, videos, printed materials, eLearning course modules) to ensure programme objectives adequately supported
- Strategic analysis of programme performance data to generate reports in support of sound strategic  decision making
- Sourcing, contracting, training and management of third party support vendors e.g. Mystery Shopper agencies and On-site Trainers
- Development of programme KPI metrics, supporting Rewards & Recognition criteria and annual budgets
- Manage the sourcing, supply, inventory and distribution of branded uniforms across the network, including negotiation of contracts and unit pricing with associated vendors
- Manage and coordinate all aspects of the annual Reward & Recognition international gala events (including but not limited to venue selection, content creation, on-the-ground support, translators)
- Support and assist in the coordination of the company's annual Sales & Marketing meeting and any other marketing event initiatives
- Facilitation of meetings and communication forums for the retail programmes' key stakeholders

Retail Incentive Programmes Operations Coordinator

Successfully streamlined processes via fillable Word & Excel templates. Significant savings of 75% reduction in time originally spent in: 
coordinating regional and local meetings - hotel, conference room, food and beverage, email communications, agenda/presentations
office services administration - including procurement and processing payments for all service providers including but not limited to utlities, accommodation, air and land transportation, building contractors, 
delivery and receipt of mail and courier packages
managing of office admin annual budget and accounting for money spent via quarterly variance analysis
coordination and execution of annual staff events e.g. Christmas, Independence, Sports Club activities

Office Administrator

As a Certified Meeting Professional (CMP) this role included:
Full responsibility for planning and executing marketing/promotion activities for key signature events: EY Performance Awards, Caribbean Entrepreneur of the Year (CEOY), and Business Outlook series;
Support of marketing and event coordination services to the Canada Barbados Business Association (CBBA) during investment promotion visits to various provinces in Canada.

Successfully realised a 50% saving on time spent managing and coordinating events, as well as a 25% reduction in spend, by successfully focusing on process improvements supported by more assertive negotiating on pricing especially related to coordinating trade shows, event registration processes, and liaising with local and international service providers.

Event Planner & Coordinator

Simpson Motors Ltd

As a Certified Professional Secretary (CPS) and Administrative Professional Secretary (APS) this role included responsibility for, but was not limited to:

- Receiving and accommodating guests 

- Managing incoming and outgoing correspondence

- Ordering of stationery as well as inventory management of same

- Assisting with and supporting large events e.g. Winter Wonderland, Sales Promotions, etc.

- Performing any additional required Admin duties whenever and as needed.

Executive Secretary to GM

#TalentWhisperer | Dynamic team training programs customised to promote growth | 63,000+ persons trained in Customer Service Excellence | Learning & Development Strategist | Certified Instructional Designer | Author

Training is an investment, not a miracle.

We work with companies that understand this!

Because the real magic happens after the workshop - for the leaders who show up for their teams, not the ones who treat training like a one-and-done afterthought while watching their business slowly fall apart.

And here’s the reality:

🚫 Poor service damages your brand
🚫 Disengaged employees sabotage progress
🚫 Weak leadership drives good people out the door

Our workshops are custom-designed in collaboration with leaders who are:

➡️ Losing customers and revenue
➡️ Exhausted by high turnover and leadership burnout
➡️ Spending money on training that never delivers results
➡️ Bleeding profit due to poor service and an unprepared team

That’s why we’ve built our training on four key pillars:
Leadership, Team Building, Communication Skills and Customer Service Culture.

Curious what others are saying about our work?
Read real feedback from clients and leaders here:
🔗 https://www.linkedin.com/in/galeweithers/details/recommendations/

If you're ready to invest in training that transforms, book your free Training Tune-up Clarity Call:
📅 https://calendly.com/nvisiontraining/training-tune-up

You can also contact us at:
📩 info@nvisiontraining.com OR nvisiontraining@gmail.com
📞 WhatsApp: 1-246-235-9350
💬 LinkedIn DM: https://www.linkedin.com/in/galeweithers/

Gale Weithers

Multiview Financial Software

I drive revenue growth and market expansion by forging strategic healthcare partnerships and identifying new business opportunities. Leveraging my expertise in nursing and business development, I work closely with cross-functional teams to deliver innovative financial software solutions that empower our clients to achieve their financial goals. My passion for technology and healthcare intersects in this role, enabling me to create value and drive impact in the rapidly evolving fintech landscape.

Business Development Executive

Ob Hospitalist Group

• Cultivate Multi-Million Dollar Pipeline: Managed a consistent pipeline of 100+ accounts in 3 states while building and sustaining relationships with C-suite executives, leading to 20 C-Suite proposals in year 1.
• Drive Revenue Growth: Closed $18M in new sales from 3 major $6M+ deals with 3 year renewable contracts, quantifying value propositions through a mix of inbound and outbound activities, and tailored ROI frameworks.
•Exceed Goals through Strategic Relationships: Leveraged consultative expertise to consistently deliver new $2-3M deals and a 93% contract renewal - contributing $48M+ across three years supporting a growing client base.

Regional Enterprise Account Executive

Savana

• Surpassed Semi-Annual Objective: Cloud AI Executive with $12M goal, secured $6M+ new recurring revenue in the first two quarters alone. Earned top performer distinction through consultative engagements converting 50%+ of proposals into closed contracts through consultative solutions tailored to each stakeholder’s priorities.
•  Leveraged Strategic Network: Secured 3 medical association partnerships and $15M sales volume in new global deals via targeted networking at industry conferences as AI cloud based software companies lead sales executive.
• Pipeline Catalyst: Drove 200% quarterly growth through targeted outreach, generating $10M+ qualified pipeline expansion, and securing 5 new $1.2M+ hospital partnerships via networking capabilities.

Enterprise Sales Executive - Pharmaceutical Clinical Trials 

Novant Health

• Performance Optimization: Implemented workflow enhancements with a team of 20+ that reduced patient wait times by 15% within 6 months as lead nurse. 
• Team Leader: Led and mentored 2 newly hired nurses in developing and achieving professional expertise.   
• Analytical Problem-Solving: Led a team of 5 nurses for audit programs to ensure all staff are well-informed and up to date with safety standards and in-house protocols.

Critical Care Transport Registered Nurse

UNC 

• Spearheaded a next-generation EHR optimization with C-suite executives, crafting customized discharge process into Cerner, reducing clinical documentation time by 30%.
• Ensured Patient Safety: Completed 1300+ clinical hours and 3 years of academic coursework while personally managing anesthesia for 350+ high-risk surgeries every year, without complications through meticulous monitoring and rapid intervention when needed.
• Developed advanced nursing skills and qualifications equivalent to doctoral-level training while pursuing higher education goals.

Doctorate of Nurse Anesthesia Graduate Certificate

• Championed collaboration: Facilitated weekly huddles among 20 providers, cementing relationships that empowered teamwork, decreasing readmissions over 25% through focused hand offs.
• Optimized EHR Implementation: Personally managed hospital EHR deployments on-budget and ahead of schedule through customized training, tailored workflows, and go-live support - reducing implementation time by 25%.
• Streamlined Billing Processes: Personally conducted chart audits for 20+ high-risk patients daily, uncovering $150K in annual charges through meticulous clinical documentation improvement (CDI), ensuring complete documentation capture.

Clinical Lead & Staff Registered Nurse CVICU/CVRU

Carolinas HealthCare System

1. ICU Bedside RN: Mar 2007 - Dec 2012 at Carolinas Medical Center Main (Full time)
• Provide compassionate and quality care to assigned 2+ patients on a fast-paced, inpatient 28 bed unit.
• Pioneered Initiative Rollouts: Led launch of 3 quality programs involving 20+ clinicians, coordinating each phase meticulously and on time through needs-based planning.
• Managed critical care for 2+ patients daily in a Level 1 trauma center, reducing average LOS by 20% through seamless interdepartmental collaboration.

2. Procedural Radiology Registered Nurse at Charlotte Radiology: Jan 2012 - Jul 2015 (Part time)
• Optimized patient flow: Redesigned intake process reducing wait times 20% through meticulous bottleneck analysis and focused triage.
• Advocated for patient-focused care: Led daily huddles with 15 providers, addressing 95% of issues during shift, directly increasing customer satisfaction 20%.
• Streamlined Onboarding: Redesigned training programs for staff, shortening cost per new hire 10% after aligning objectives with administrators through strategic consultations.

Clinical Bedside Staff Registered Nurse

Transworld Med

• Award-Winning Team Leader and Sales Driver: Personally recruited and mentored top performers, improving their prospecting efficiency by 20% and earning me the Employees' Choice Award for exemplary communication and coaching initiatives.
• Capital Catalyst: Spearheaded innovative outreach cultivating investors through tailored value messaging, securing record $25M Series A funding for ground breaking clinical trial, converting an unprecedented 80% of qualified executive meetings into binding LOI.
• Impactful Healthcare Innovator: Pioneered a heart failure program that generated cost savings by cutting LOS and reducing readmissions by 35%, attaining 5-star HCAHPS scores through post-discharge follow-ups, leveraging exceptional communication skills to provide support, education, and counseling, improving patient care and outcomes.

Medical Device Sales Leader

Autumn is a high-performing and dynamic sales professional with a unique fusion of healthcare industry insight, extensive technical acumen, and accomplished business development skills. Fueled by a relentless growth mindset, she excels in driving growth in the pharmaceutical and healthcare sectors through strategic sales of innovative AI-based software technology, along with leading the development and sale of custom-crafted comprehensive women's health solutions to C-suite executives. With a proven ability to cultivate lasting client relationships and navigate complex deals, she routinely secures multi-million dollar deals. This highlights her impressive negotiation, communication skills, and problem-solving abilities in managing the full sales cycle—from lead generation to close. 

Autumn's interpersonal skills, empathetic communication style, and knack for active listening contribute to her ability to deliver tailored solutions that enhance patient outcomes and boost market share. Coupling her skills, Autumn played a pivotal role in driving revenue generation, including securing $25 million in funding for a medical device start-up. She exhibits exceptional resilience, adaptability, and quick thinking, even in dynamic environments, fortified by three years of immersive experience in a Doctorate Nurse Anesthesia program. As a resilient, growth-mindset focused professional, she continues to leverage advanced technology and strategic foresight to redefine healthcare's technological landscape. This, paired with Autumn’s clinical acumen, allows her to drive groundbreaking healthcare solutions and redefine the intersection of healthcare and technology. Her client-focused, data-driven, and results-oriented strategy plays an integral role in shaping and fostering market growth.

As a resource, she’s been featured in numerous national outlets including the New York Times, US News & World Report, Washington Post, & Yahoo! News.

Autumn’s Top Skills
• Negotiations and Deal Closure
• Accountability and Dependability
• Time Management and Multitasking
• High-pressure Resilience and Adaptability
• Analytical Thinking and Rapid Problem-Solving
• Strategic Selling and Account Management
• Written and Verbal Communication
• Team Leadership and Collaboration
• Emotional Intelligence and Customer Empathy
• Technical Proficiency (Slack, Powerpoint & Excel, CRM: Salesforce, Hubspot Microsoft Dynamics)
• Industry Knowledge (Healthcare & Digital Transformation, AI software technology)

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