nVision Training Solutions

Founder / Lead Training Facilitator & Business Management Consultant with responsibility for

- Employee Engagement, Team Building and Business coaching for executives

- Designing and implementing Marketing Brand Audits e.g. Mystery Shopper, Customer Satisfaction & Employee Feedback audits

- Developing Sales & Marketing Strategy Incentive/Reward & Recognition metrics in conjunction with KPI Measurement strategies and Stakeholder Communication outreach

- Designing customized training modules (virtual and F2F) in Team Building, Leadership, Communication, Personal Development, New Staff Onboarding, Customer Service, and Online Training Techniques

- Facilitating Train-the-Trainer programmes

- Supporting business owners with the development of unique brand building social media marketing awareness programmes

Founder / L&D Lead Training Facilitator

Sol Petroleum

The role, covering 3 fuel brands (Sol, Shell, Esso) in 23 territories across the Caribbean and South America:
- Managing and executing all facets of the company’s Retail Operational Excellence programme
- Performance management, productivity, sales growth and leadership development across the network

Major Achievements:
- Successfully partnered with The Disney Institute to host annual R&R events with training for 3 consecutive years
- Created a variety of indigenous training tools, managed translations into French and Spanish
- 20% year-on-year in time saved from transition to digital vs manual data entry/performance report generation
- 5% incremental performance growth year-on-year in NPS, eNPS and Customer Service rankings 
- Improved communication across all levels
Key Responsibilities:
- Execution of retail service related training – sales teams, retailers and frontline staff
- Development of training tools (PowerPoint, videos, printed materials, eLearning course modules) to ensure programme objectives adequately supported
- Strategic analysis of programme performance data to generate reports for more strategic decision making
- Sourcing, contracting, training and management of third party support vendors e.g. Mystery Shopper agencies and On-site Trainers
- Development of programme KPI metrics, supporting Rewards & Recognition criteria and annual budgets
- Manage the sourcing, supply, inventory and distribution of branded uniforms across the network, including negotiation of contracts and unit pricing with associated vendors
- Manage and coordinate all aspects of the annual Reward & Recognition international gala events (including but not limited to venue selection, content creation, on-the-ground support, translators)
- Support and assist in the coordination of the company's annual Sales & Marketing meeting and any other marketing event initiatives
- Facilitation of meetings and communication forums for the retail programmes' key stakeholders

Retail Incentive Training and Operational Excellence Manager

The role:
- Managing and executing all facets of the company’s Retail brand programmes
- Ensuring performance efficiency, productivity, sales growth and the closing of skills gaps across the network

Major Achievements:
20% savings year-on-year in time via the automation of manual data entry and performance report generation
Created a variety of indigenous training tools and managed translations into French and Spanish

Key Responsibilities:
- Execution of retail service related training – sales teams, retailers and frontline staff
- Development of training tools (PowerPoint presentations, videos, printed materials, eLearning course modules) to ensure programme objectives adequately supported
- Strategic analysis of programme performance data to generate reports in support of sound strategic  decision making
- Sourcing, contracting, training and management of third party support vendors e.g. Mystery Shopper agencies and On-site Trainers
- Development of programme KPI metrics, supporting Rewards & Recognition criteria and annual budgets
- Manage the sourcing, supply, inventory and distribution of branded uniforms across the network, including negotiation of contracts and unit pricing with associated vendors
- Manage and coordinate all aspects of the annual Reward & Recognition international gala events (including but not limited to venue selection, content creation, on-the-ground support, translators)
- Support and assist in the coordination of the company's annual Sales & Marketing meeting and any other marketing event initiatives
- Facilitation of meetings and communication forums for the retail programmes' key stakeholders

Retail Incentive Programmes Operations Coordinator

Successfully streamlined processes via fillable Word & Excel templates. Significant savings of 75% reduction in time originally spent in: 
coordinating regional and local meetings - hotel, conference room, food and beverage, email communications, agenda/presentations
office services administration - including procurement and processing payments for all service providers including but not limited to utlities, accommodation, air and land transportation, building contractors, 
delivery and receipt of mail and courier packages
managing of office admin annual budget and accounting for money spent via quarterly variance analysis
coordination and execution of annual staff events e.g. Christmas, Independence, Sports Club activities

Office Administrator

As a Certified Meeting Professional (CMP) this role included:
Full responsibility for planning and executing marketing/promotion activities for key signature events: EY Performance Awards, Caribbean Entrepreneur of the Year (CEOY), and Business Outlook series;
Support of marketing and event coordination services to the Canada Barbados Business Association (CBBA) during investment promotion visits to various provinces in Canada.

Successfully realised a 50% saving on time spent managing and coordinating events, as well as a 25% reduction in spend, by successfully focusing on process improvements supported by more assertive negotiating on pricing especially related to coordinating trade shows, event registration processes, and liaising with local and international service providers.

Event Planner & Coordinator

Simpson Motors Ltd

As a Certified Professional Secretary (CPS) and Administrative Professional Secretary (APS) this role included responsibility for, but was not limited to:

- Receiving and accommodating guests 

- Managing incoming and outgoing correspondence

- Ordering of stationery as well as inventory management of same

- Assisting with and supporting large events e.g. Winter Wonderland, Sales Promotions, etc.

- Performing any additional required Admin duties whenever and as needed.

Executive Secretary to GM

#TalentWhisperer | Dynamic team training programs customised to promote growth | 63,000+ persons trained in Customer Service Excellence | Learning & Development Strategist | Certified Instructional Designer | Author

Training is an investment, not a miracle.

We work with companies that understand this!

Because the real magic happens after the workshop - for the leaders who show up for their teams, not the ones who treat training like a one-and-done afterthought while watching their business slowly fall apart.

And here’s the reality:

🚫 Poor service damages your brand
🚫 Disengaged employees sabotage progress
🚫 Weak leadership drives good people out the door

Our workshops are custom-designed in collaboration with leaders who are:

➡️ Losing customers and revenue
➡️ Exhausted by high turnover and leadership burnout
➡️ Spending money on training that never delivers results
➡️ Bleeding profit due to poor service and an unprepared team

That’s why we’ve built our training on four key pillars:
Leadership, Team Building, Communication Skills and Customer Service Culture.

Curious what others are saying about our work?
Read real feedback from clients and leaders here:
🔗 https://www.linkedin.com/in/galeweithers/details/recommendations/

If you're ready to invest in training that transforms, book your free Training Tune-up Clarity Call:
📅 https://calendly.com/nvisiontraining/training-tune-up

You can also contact us at:
📩 info@nvisiontraining.com OR nvisiontraining@gmail.com
📞 WhatsApp: 1-246-235-9350
💬 LinkedIn DM: https://www.linkedin.com/in/galeweithers/

Gale Weithers

Joy Langley 

Imagine breaking  your mental, emotional & behavioural triggers quickly, because you have the right tools to confidently & smartly handle things? Emotional overwhelm is real. It makes us go into fight, flight survival mode.

My 15-year relationship ended. I lost the music PR business we'd built together. And overnight became a single mum to a 7 year old. So I pivoted and re-invented myself… by retraining as a therapist. Which co-incidentally fast-tracked my own emotional intelligence skills (EQ). 

Today I work with small business owners, entrepreneurs & solopreneurs who want clear focused thinking and greater control over their decision making. 

Because when the owner does the 'inner work' .. the business can grow too. 
Personal Growth = Business Growth. 

Still wondering about Emotional Intelligence (EQ)? It's about deepening:

➜self-awareness 
➜labeling & utilizing emotions (to your advantage)
➜greater listening & empathy skills 
➜tuning into internal motivation & flow
➜leading and building strong human connections

➤Here are some of the challenges I've helped female entrepreneurs with:

TRANSFORMATION ❶
A  business owner had heavy family responsibilities. But wanted to reduce her consultancy work, return to the film industry and complete a commissioned book. However she lacked assertiveness, confidence, and had imposter syndrome. 
After 6 months working together she regained clarity, by re-examining childhood beliefs, values and purpose. She learned to say ‘No’ - reduced her consultancy work, and released the book and a short film.

TRANSFORMATION ❷
A corporate client wanted to start her own cosmetic line. But she sabotaged her efforts with feelings of worthlessness, high anxiety, and an over-achievers mindset. 
After 4 months she got to the root of the unhealthy relationships. Her confidence soared, the anxiety normalised, she launched the cosmetic line, employed part-time staff and started dating. These changes built a strong foundation for her new business.

Emotional Intelligence Coach | Stress Management Coach | Confidante Therapist | Author 

Are you feeling overwhelmed, unmotivated, or simply asking yourself, "Is this all there is to life?" These feelings can often arise from intense work environments leading to burnout—a condition many of us are familiar with. 

However, there's another, less discussed side of the spectrum called "rust-out." This happens when boredom and a lack of motivation take over, which can be equally damaging.

Evaluating Your Personal Life

Take a moment to reflect on your personal life. On a scale from 1 to 10, with 10 being amazing and 1 being terrible, how would you rate it? Are you making time for deep, meaningful connections with those who truly matter to you, such as your partner, children, parents, or friends? These connections are crucial for a balanced and fulfilling life.

As an emotional intelligence coach and therapist specializing in stress management, I've developed the "Re-view, Re-charge, Re-energise" framework to help individuals improve their life-work balance. This program focuses on reviewing your current situation, recharging your mental and emotional batteries, and re-energizing your approach to life and work.

Neuroscience shows our brains can adapt and change, which means you can shift how you handle stress. By using recognized psychological tools combined with creativity and humor, I help clients build emotional resilience, clarity, and confidence. These improvements can lead to better handling of business challenges and enhanced personal relationships.

If you're ready to transform your emotional clarity and business success, contact me for a personalized approach:

DM on LinkedIn
Email: joy@joylangley.com
Start your journey toward a more fulfilling life today.

Stop Feeling Stressed Out | Stress Management Coach | Author

Catch A Thought

Feeling overwhelmed by anxiety, stress, or depression? Discover better, longer-lasting strategies to reduce these burdens and gain control over your life. 

As the Thought Catcher, I specialize in identifying and transforming  negative thoughts and patterns that fuel emotional challenges.

In my therapeutic approach, I combine professional counseling, Cognitive Behavioral Therapy (CBT), and life coaching techniques. Together, we work to check, challenge, and reset the cycles of negative thought → emotion → action. This process is designed to liberate you from the thought traps that diminish your self-confidence and limit your potential.

What we think, we become.... I help you break free from biased thinking, leading to increased confidence, productivity, and success. 

Understand how runaway emotions and thoughts can be the source of your stress, anxiety, and depression, and take decisive steps toward recovery and well-being.


Are you experiencing any of these signs?
- Irritability and moodiness
- Forgetfulness
- Changes in appetite or sleep patterns
- Loss of interest in hobbies and activities
- Aggression or isolating behaviors
- Addictions or over-working
- Persistent worry or thoughts of self-harm (self harm includes alcohol and drugs) 

These symptoms indicate  it's time to seek help. Friends and family might have already pointed out these tell-tale signs, highlighting the need for a supportive intervention.

Ready to start feeling better? Let's explore:
- The impact of your thoughts on your emotional health.
- Steps you can take to cultivate a healthier mindset.
- Strategies to regain joy and interest in your life.

Take Action Now :
Don't let stress, anxiety, or depression ruin your life. Contact me and take the journey towards emotional clarity, confidence and resilience. Build a more exciting, fulfilling future.

Do you want a "Better Me" plan? 
DM me today -  let's reset your thought processes for a healthier, more successful future.

"The Thought Catcher" -  Coach & Therapist 

➤Who I Work With:
I specialize in helping business owners, entrepreneurs and senior executives combat overwhelm, stress, depression, and anxiety. Utilizing Cognitive Behavioral Therapy (CBT), Neuro-Linguistic Programming (NLP), and solution-focused therapy. I  aim to improve your emotional and mental state in eight weeks or less. 

My experience extends to supporting professionals in demanding roles, to regain life-work balance and enhance their well-being. This includes, emotional, mental, physical and spiritual. 

Men often benefit greatly from my practical counseling strategies and life coaching. The relief from restructuring thinking patterns can be significant. 

Unlike women, who may express their emotional struggles more openly, men might display the following coping mechanisms:

irritability
aggression
extreme sports
alcohol, porn, substance abuse
excessive indulgence in work (workaholics)

These behaviors are sometimes misinterpreted as personal choices rather than signs of underlying stress or mental health issues.

The societal expectation for men to "man up" and ignore emotional distress contributes to higher mental health risks, including a suicide rate that is significantly higher among men than women. (75% of men versus 25% women).

This "man up" culture discourages men from seeking the help they need, potentially leading to these tragic outcomes. It's crucial to challenge this norm and recognize that seeking help is a strength, not a weakness. 

By addressing these issues head-on, men can improve their quality of life and prevent the severe consequences of untreated mental health issues.

If you're feeling overwhelmed or low, but you are ready for positive changes, reach out to me. ....Because recovery is possible ...thats if you want better future.

DM me directly OR
Contact me at joy@joylangley.com 

Re-start your journey toward a healthier way of life-work harmony.

Stress & Anxiety Coach / CBT Therapist 

Buckinghamshire College Group 

As a college therapist counsellor I specialized in helping teenagers  and mature adults (from the age of 17 years upwards)  manage emotional and psychological challenges. 

My work centered on issues related to personal relationships, grief, academic pressures, and enduring mental health difficulties.

Emotional Support for Students Included:

Personal Relationships: I guided students through the complexities of friendships and romantic relationships, focusing on developing communication skills and establishing healthy boundaries.

Grief: I provided support for students dealing with significant losses, helping them express their feelings and develop coping strategies.

Academic Pressure: I taught stress management techniques and organizational skills to help students handle the demands of school without burnout.

Chronic Mental Health Issues: For those with ongoing conditions like anxiety or depression, I offered tailored therapy sessions and coordinated with other health professionals to ensure comprehensive care.

I also provided support for the adults in my student academic support team. This included the following nnual Ssaff training:

Educating Staff: I conducted training sessions to equip staff with the skills to recognize signs of student distress and foster a supportive learning environment.

Stress Management: Training also included self-care practices for staff, enabling them to manage their own stress and better support students.

These efforts not only improved students’ mental health and academic performance but also strengthened the college’s community by creating a more empathetic and supportive atmosphere. 

This holistic approach benefited everyone involved, ensuring that both students and staff felt well-equipped to handle emotional challenges.

College Counsellor | Amersham & Wycombe College

On Track Training UK

1 year Volunteer School Counsellor in Brent (London)
1:1 counselling of children under the supervision of Manager
2004 On track Training – After School Pyramid Club Leader Volunteer  (primary school age, London)
Teaching confidence and self esteem. Organised games

School Counsellor 

Pure Impact

PR and Journalist. 
Magazine editor & design. 
Music business artists interviewer. 
Radio presenter short bites (Choice FM Radio, North London)

Co Director

Universal Music Publishing Group

Check artwork, text, and films for CD production in Germany
Secretarial Duties:  diary management, document collation, flight arrangements, typing reports, shorthand note taker  for meetings.
Annual International Managers Meeting: PA for team.
Concerts: Tears for Fears, Janet Jackson, Amy Winehouse, Michael Jackson,

Print Production Manager, PA Secretary to Print Director

BT Group

Senior PA to Finance Director (London Bridge, London)

Who would say 'no' to interviewing Beyonce (of Destinys Child)? This was a taste of my former life in music & radio PR.

Fast forward to today - I help business owners, entrepreneurs & C-suite executives get psychologically stronger. Because stress & overwhelm means you aren't handling things as well as you used to. 

The result? A return to courage & confidence, better decision making, higher productivity & profits.

Business coaches aren't trained to deal with the root causes of stress, anxiety and overwhelm are they? 

And working with a coach who makes you laugh, and is a qualified psychotherapist makes us a perfect match. But it's essential to break harmful belief patterns, strange behaviours and emotional habits.

So I train your brain to break them!  ...so you can remember why you actually started your business and begin enjoying it again. Because personal growth leads to business growth. 

Are you wondering about the benefits of Emotional Intelligence (EQ) skills? Well it builds greater:

- emotional self awareness (and of other peoples)
- listening & empathy skills 
- ability to tune into motivation & flow states
- human connections

Here are some of the challenges I've helped female entrepreneurs with:

TRANSFORMATION 1: 
A business owner in Tech was experiencing stress, anxiety and overwhelm daily. A toxic combination of relationship, health and business challenges led to procrastination and comfort eating. Netflix & social media became her best friend. 

After 3 months of working together it all changed. She started going to the gym, took on a business coach, increased her team, delegated more, and allowed herself to have more personal and business fun.

TRANSFORMATION 2: 
A business owner had heavy family responsibilities. But wanted to reduce her consultancy work, return to the film industry and publish her book. However she lacked assertiveness, confidence, and had imposter syndrome. 

After 6 months working together she regained clarity, examined childhood beliefs, and her values and purpose. She learned to say ‘No’ - reduced her consultancy work, and released the book and a short film.

TRANSFORMATION 3: 
A corporate client wanted to start her own cosmetic line. But she sabotaged her efforts with feelings of worthlessness, high anxiety, and an over-achievers mindset. 

After 4 months she got to the root of the unhealthy toxic relationships. She launched the cosmetic line.

===========

Transform your current situation:
book a 15 minute clarity call.

Go to the featured section post : 
https://tidycal.com/joylangley/30min20240128204026

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