nVision Training Solutions

Founder / Lead Training Facilitator & Business Management Consultant with responsibility for

- Employee Engagement, Team Building and Business coaching for executives

- Designing and implementing Marketing Brand Audits e.g. Mystery Shopper, Customer Satisfaction & Employee Feedback audits

- Developing Sales & Marketing Strategy Incentive/Reward & Recognition metrics in conjunction with KPI Measurement strategies and Stakeholder Communication outreach

- Designing customized training modules (virtual and F2F) in Team Building, Leadership, Communication, Personal Development, New Staff Onboarding, Customer Service, and Online Training Techniques

- Facilitating Train-the-Trainer programmes

- Supporting business owners with the development of unique brand building social media marketing awareness programmes

Founder / L&D Lead Training Facilitator

Sol Petroleum

The role, covering 3 fuel brands (Sol, Shell, Esso) in 23 territories across the Caribbean and South America:
- Managing and executing all facets of the company’s Retail Operational Excellence programme
- Performance management, productivity, sales growth and leadership development across the network

Major Achievements:
- Successfully partnered with The Disney Institute to host annual R&R events with training for 3 consecutive years
- Created a variety of indigenous training tools, managed translations into French and Spanish
- 20% year-on-year in time saved from transition to digital vs manual data entry/performance report generation
- 5% incremental performance growth year-on-year in NPS, eNPS and Customer Service rankings 
- Improved communication across all levels
Key Responsibilities:
- Execution of retail service related training – sales teams, retailers and frontline staff
- Development of training tools (PowerPoint, videos, printed materials, eLearning course modules) to ensure programme objectives adequately supported
- Strategic analysis of programme performance data to generate reports for more strategic decision making
- Sourcing, contracting, training and management of third party support vendors e.g. Mystery Shopper agencies and On-site Trainers
- Development of programme KPI metrics, supporting Rewards & Recognition criteria and annual budgets
- Manage the sourcing, supply, inventory and distribution of branded uniforms across the network, including negotiation of contracts and unit pricing with associated vendors
- Manage and coordinate all aspects of the annual Reward & Recognition international gala events (including but not limited to venue selection, content creation, on-the-ground support, translators)
- Support and assist in the coordination of the company's annual Sales & Marketing meeting and any other marketing event initiatives
- Facilitation of meetings and communication forums for the retail programmes' key stakeholders

Retail Incentive Training and Operational Excellence Manager

The role:
- Managing and executing all facets of the company’s Retail brand programmes
- Ensuring performance efficiency, productivity, sales growth and the closing of skills gaps across the network

Major Achievements:
20% savings year-on-year in time via the automation of manual data entry and performance report generation
Created a variety of indigenous training tools and managed translations into French and Spanish

Key Responsibilities:
- Execution of retail service related training – sales teams, retailers and frontline staff
- Development of training tools (PowerPoint presentations, videos, printed materials, eLearning course modules) to ensure programme objectives adequately supported
- Strategic analysis of programme performance data to generate reports in support of sound strategic  decision making
- Sourcing, contracting, training and management of third party support vendors e.g. Mystery Shopper agencies and On-site Trainers
- Development of programme KPI metrics, supporting Rewards & Recognition criteria and annual budgets
- Manage the sourcing, supply, inventory and distribution of branded uniforms across the network, including negotiation of contracts and unit pricing with associated vendors
- Manage and coordinate all aspects of the annual Reward & Recognition international gala events (including but not limited to venue selection, content creation, on-the-ground support, translators)
- Support and assist in the coordination of the company's annual Sales & Marketing meeting and any other marketing event initiatives
- Facilitation of meetings and communication forums for the retail programmes' key stakeholders

Retail Incentive Programmes Operations Coordinator

Successfully streamlined processes via fillable Word & Excel templates. Significant savings of 75% reduction in time originally spent in: 
coordinating regional and local meetings - hotel, conference room, food and beverage, email communications, agenda/presentations
office services administration - including procurement and processing payments for all service providers including but not limited to utlities, accommodation, air and land transportation, building contractors, 
delivery and receipt of mail and courier packages
managing of office admin annual budget and accounting for money spent via quarterly variance analysis
coordination and execution of annual staff events e.g. Christmas, Independence, Sports Club activities

Office Administrator

As a Certified Meeting Professional (CMP) this role included:
Full responsibility for planning and executing marketing/promotion activities for key signature events: EY Performance Awards, Caribbean Entrepreneur of the Year (CEOY), and Business Outlook series;
Support of marketing and event coordination services to the Canada Barbados Business Association (CBBA) during investment promotion visits to various provinces in Canada.

Successfully realised a 50% saving on time spent managing and coordinating events, as well as a 25% reduction in spend, by successfully focusing on process improvements supported by more assertive negotiating on pricing especially related to coordinating trade shows, event registration processes, and liaising with local and international service providers.

Event Planner & Coordinator

Simpson Motors Ltd

As a Certified Professional Secretary (CPS) and Administrative Professional Secretary (APS) this role included responsibility for, but was not limited to:

- Receiving and accommodating guests 

- Managing incoming and outgoing correspondence

- Ordering of stationery as well as inventory management of same

- Assisting with and supporting large events e.g. Winter Wonderland, Sales Promotions, etc.

- Performing any additional required Admin duties whenever and as needed.

Executive Secretary to GM

#TalentWhisperer | Dynamic team training programs customised to promote growth | 63,000+ persons trained in Customer Service Excellence | Learning & Development Strategist | Certified Instructional Designer | Author

Training is an investment, not a miracle.

We work with companies that understand this!

Because the real magic happens after the workshop - for the leaders who show up for their teams, not the ones who treat training like a one-and-done afterthought while watching their business slowly fall apart.

And here’s the reality:

🚫 Poor service damages your brand
🚫 Disengaged employees sabotage progress
🚫 Weak leadership drives good people out the door

Our workshops are custom-designed in collaboration with leaders who are:

➡️ Losing customers and revenue
➡️ Exhausted by high turnover and leadership burnout
➡️ Spending money on training that never delivers results
➡️ Bleeding profit due to poor service and an unprepared team

That’s why we’ve built our training on four key pillars:
Leadership, Team Building, Communication Skills and Customer Service Culture.

Curious what others are saying about our work?
Read real feedback from clients and leaders here:
🔗 https://www.linkedin.com/in/galeweithers/details/recommendations/

If you're ready to invest in training that transforms, book your free Training Tune-up Clarity Call:
📅 https://calendly.com/nvisiontraining/training-tune-up

You can also contact us at:
📩 info@nvisiontraining.com OR nvisiontraining@gmail.com
📞 WhatsApp: 1-246-235-9350
💬 LinkedIn DM: https://www.linkedin.com/in/galeweithers/

Gale Weithers

Jarrod Best-Mitchell

$100MUSD+ in Client Revenue Generated | Helping Individuals Stand Out on LinkedIn | Sales Trainer | Sales Coach | LinkedIn Trainer | LinkedIn Profile Optimization | Social Selling Trainer | Keynote Speaker

Whether you’re a business looking to empower your Sales team or an individual wanting to take your LinkedIn game to the next level, I've been able to make an impact across the Caribbean using my unique combination of Sales and LinkedIn experience. 

OH - I'm also known for my obsession with the colour yellow. You'll see it in ALLLLLLL of my content. 

To learn more about what I do Reach out via LinkedIn visit www.jarrodbestmitchell.com to schedule a consultation and learn how I can help you achieve your goals.


SALES |LINKEDIN | YELLOW

Ambassador

There are 100 Sales AI tools that focus on salespeople.

Humantic AI is the only one that focuses on buyers.

It is a Buyer Intelligence platform for revenue teams.

Top revenue teams use Humantic's Personality AI to identify early adopters, help their BDRs personalize outreach and enable their AEs with vital customer insights for every deal.

Happy International Men's Day. 
To my Dad - The greatest man I know
My brother - Jason Best-Mitchell who is the prime example of a great dad!
My Uncle Andrew Viarruel the 1st sales person I knew.

And many others. 
Lyndon Brathwaite my brother in sales.
Keron Rose - my entrepreneurial inspiration 
Randy Teeluck and many other GREAT MEN. 

HAPPY INTERNATIONAL MEN'S DAY

I keep telling persons ICATT's conference isnt just for accountants and financial professionals. 

If your business uses money then you should attend this. 

Not just for the speakers but for the persons in the room and getting a chance to speak to them on their perspectives.

The topics are super relevant to everyone. 

Right now I'm listening to Chay Gomez crush his presentation on Risk Redefined. 

Earlier Anthony Norman Sabga III touched in turning disruption in opportunities. 

The perspectives are wide and deep. 

Also, I'm like a fish out of water. I know so little but I'm willing to ask questions to learn to understand their perspectives. 

This is my third year attending and I'm getting massive value...again. 

At the end of the day these are the persons that approve our budgets for training. 

No matter how you view 2026's outlook these are the persons you should be having discussions with. 

Speaking of 2026. I can't wait to see what Marsha Caballero and the ICATT - The Institute of Chartered Accountants of Trinidad and Tobago bring next year. 

P.S. It's a two day conference. So that means tomorrow 21st Nov is the last day and the lineup is amazing. 

Yellow Out 💛

Want to sell without being salesy? 

Here are the ten principles that I focus on and go deep on in the article. 

1. Understand Why People Really Buy
2. Increase Revenues From Existing Clients
3. Build a Recommendation Matrix
4. Know Your Numbers
5. Train Your Customers To Refer You Properly
6. Get Video Testimonials, Not Pretty Graphics
7. Create Ideal Client Profiles That Are Extremely Specific
8. Treat Your Phone Like a Personal Billboard
9. Start One New Conversation Every Day
10. Build a Personal Brand That Brings the Right People and Filters Out the Wrong Ones

If you're a service provider in the Caribbean you will find this useful. 

Yellow Out 💛

If you want to increase sales without feeling salesy, these are the ten things I want you to understand and if you do them consistently you will see a

Open article: 10 Things Service Providers In the Caribbean Can Do To Increase Sales by Jarrod Best-Mitchell • 8 min read

10 Things Service Providers In the Caribbean Can Do To Increase Sales

Coaching increases any training's ROI. 

It keeps the momentum. 

It allows for a deeper dive on what was taught. 

It gives everyone the opportunity to see how it is used in the field. 

It makes what was taught stick...

And for every manager saying it costs too much think about this. 

Right after training performance spikes...then it dips. Sometimes back to the previous performance levels or even lower. 

That happens about 50% of the time. 

Coaching keeps that performance going. 

It avoids your team from going back to their od ways. 

Give them tailored strategies to achieve their quotas consistently. 

Boosts their confidence and your revenues for the long term.

This isn't a too good to be true. 

It's a payoff too easy not to take....

Don't just train your team....coach your team..

Yellow Out 💛

If 10% of your followers on social media brought from youn would that be enough to sustain your business. 

Yes? Then here's what you can do to make that hapoen. 

If someone follows you on your social media account a great way to start the conversation is with a message....a video message. 

Think about that. 

A personal outreach to start the conversation.

They followed you for a reason. 

Why not ask? 

And I gave this example at my last sales talk. 

This was for spa owners. 

Message each follower. Say thanks for following. Invite them to check out your services. 

But use their engagement (the follow) to start the conversation. 

Let me know if this helps. 

P.S. Don't forget my LinkedIn Optimization Workkshop is on December 2nd. Register here - https://lnkd.in/exPziGv6

taplio

The Battle

Gale Weithers

Jarrod Best-Mitchell

Followers

Posts

Engagements

Likes

Performance ScoreJarrod Best-Mitchell's LinkedIn Performance

Ready to grow your LinkedIn presence?

taplio

The Battle

Gale Weithers

Jarrod Best-Mitchell

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Jarrod Best-Mitchell's LinkedIn Performance

Ready to grow your LinkedIn presence?

Performance ScoreJarrod Best-Mitchell's LinkedIn Performance