Newsela

Partnership Director

Senior Change & Adoption Manager

Senior Program Manager, GTM

I operationalized broader GTM initiatives for the SMB segment, and developed SMB segment specific programs. A portion of my time was also spent supporting the SDR organization and the School Sales team. 

More specifically, this involved activities such as shaping GTM strategy, facilitating GTM planning sessions (for ENT, MM, & SMB segments), defining sales process and developing enablement assets. All anchored to achieving our sales targets. 

I obsess over making strategy actionable. And I feel extremely fortunate to be in a position where selling more, translates to more meaningful classroom learning for students all across America.

Sales Program Manager

Accenture

While at Accenture I served clients as a Customer, Sales & Service Executive. I spent my time primarily within client’s Sales organizations. Helping F500 companies sell more, faster and better. I supported Sales transformations end-to-end — strategy, policy, process, technology, enablement — across 4 industries and 9 clients. I also like to say that in 2016, I met my professional soulmate — Design Thinking. I took a 3-day training, and nothing has been the same since. I went on to teach courses for the firm. Lastly, I tinkered with AI by helping establish the Virtual Agent practice. 

I was promoted 3 times. Going from Analyst > Sr. Analyst > Consultant > Manager. It was a challenging & fun ride! Keep on reading for the corporate version.

Co-Design Lead for initiative focused on identifying innovative concepts & capabilities for a subscription renewal platform at a high tech-client
 • Identified new Partner service—AI-based virtual quote support agent— through weekly ideation sessions informed by research that included co-design, participatory design & concept validation

Collaborated with SVP to shape channel strategy & capability roadmap to accelerate a high-growth SaaS business to $10B in revenue, by designing narrative and facilitating workshops/interviews 

Accelerated account sales >$10.5M by developing proposals to align a SaaS company's GTM strategy & sales systems (CRM + CPQ)

Supported delivery of transformational program at a high-tech client, geared towards improving the software lifecycle experience
 • Served as track lead (PM) for software initiative within program, an initiative which the client’s CEO referenced multiple times during earnings calls
 • Delivered 70+ personalized training sessions, audience members included client Partner & Customer executives (CTO & SVP)

Developed Artificial Intelligence (AI) Roadmap for leading P&C insurer
 • Gathered operational data & costs to perform Cost-Benefit Analysis 
 • Created 3-year implementation roadmap

Technology Consulting Manager

WeElevate

Education services company serving public schools and nonprofits. Notable accomplishments included growing a nonprofit's book of business by 119% and serving 136 students across 5 schools.

Founder & CEO

I brought Design Thinking and Service Design methodologies to SMBs to improve employee and customer experience. A lot of times this involved workshop design and facilitation. I love seeing people's reactions to working in a more fun, joyful and effective way. 

It's not just fun and games though. This stuff worked for them. My work with clients drove triple digit revenue growth through re-design of existing systems and implementation of new ones. 

I believe all businesses, regardless of size or industry (including Nonprofit) should be empowered with the same tools as the world's leading enterprises.

Experience Designer

DPR Construction

• $10.5M John C. Lincoln Sonoran Health & Emergency Center - 41,700 SF Medical Office Building Core & Shell build-out consisting of tilt-up concrete panels and steel framing.  First floor Tenant Improvement (13,900 SF) build-out of outpatient imaging and treatment center.
• Put approximately $1.2M of construction in place by managing multiple subcontractors scope of work

Intern Project Engineer

• $150M Confidential Bioscience Client - Los Angeles Master Plan (LAMP) Project. Construction of a Biopharmaceutical Manufacturing Facility.

SUNIVO Supply Chain Management

• Benchmarked 3 major companies importing departments in order to promote/initiate international importing
• Contacted local chemical vendors regarding quotes or sales
• Assisted in implementation of eBusiness platform for company website

Global Fellows - Distribution Division Intern

Seven years ago, I was a burnt-out and unfulfilled consultant trying to “find my passion.” To get unstuck, I tried and failed at lots of things – being an artist manager, founding a construction business, and founding a K12 nonprofit.

While I didn’t succeed, I *did* build valuable non-traditional experience. 

Years later, I spotted my dream job – a role that balanced purpose & career growth. I used my non-traditional experience and an unconventional job search approach – what I write about here on LinkedIn – to land it. 

Today, I support school districts across California in inspiring students love of learning, and building their skills & knowledge. A dream come true!

On my spare time, I share content on LinkedIn to teach people how to change careers without traditional experience. 

Sending you good vibes. Let’s go get it!

Frankie Iturbe

Snap Inc.

- Strategic Partnerships: Collaborate with Legal, Policy, Engineering, Product, and Finance leadership to define business goals, prioritize strategic initiatives, and develop aligned roadmaps

- Leadership & Team Development: Lead a team of 5 dedicated to boosting operational efficiency and compliance while prioritizing individual growth. Empower team members by offering mentorship, encouraging autonomy, and supporting their development. 

- Operational Oversight: Direct cross-functional workflows, driving policy and process improvements while analyzing key metrics to proactively identify risks and streamline operations

- Performance Tracking & Reporting: Own development and tracking of team- and exec-level OKRs, presenting strategic insights to leadership and driving alignment through data-informed decision-making

- Project Management Framework: Formalize and continuously improve project management frameworks to enhance cross-team execution and delivery consistency

- Tooling & Process Enhancement: Oversee the roadmap for 8 internal and external safety/legal tools, managing initiatives end-to-end, from requirements and stakeholder alignment to rollout and change management

Senior Manager, Operations Enablement

Manager, Platform Integrity Operations

Cisco Meraki

- Strategic Execution: Partnered with senior leadership to drive strategies for a $5B+ business, leading initiatives that resulted in significant growth: 45K+ new customers annually and 36% YoY revenue growth

- Leadership & Team Development: Managed and mentored a team of 7 focused on optimizing operations and enabling global expansion. Designed individualized career development plans and fostered a collaborative, high-performance culture.

- Process Optimization: Established a centralized PMO to ensure alignment with strategic objectives and resource management. Developed and executed project strategies to improve business processes, communicating effectively with internal and external stakeholders. 

- Global Team Alignment: Coordinated with global teams across Operations, Finance, and Product Management to align execution with shared strategic goals

- Regional Integration: Spearheaded the integration of sales transactions into Cisco systems, retiring legacy platforms while ensuring business continuity and operational efficiency throughout the transition

Senior Manager, Business Operations

Manager, Business Operations

Project Manager, Business Operations

- M&A Integration: Served as the lead advisor for a $1B acquisition, driving strategy and governance for the integration process

- Strategic Execution & Change Management: Managed regional integration efforts for cloud networking, ensuring alignment with business goals. Defined and executed change management strategies for a $600M asset sale, adapting to evolving requirements.

- Project Management: Oversaw 50+ IT scope items across parallel releases to integrate services into the client’s platform. Managed resources, budgets, and timelines to ensure successful project delivery

- Stakeholder Communication: Developed and executed communication strategies to inform stakeholders of new functionalities and processes, ensuring alignment and engagement across the board

Management Consultant

Analyst

Senior Leader with experience in management consulting, business operations, and strategy operations. I drive global initiatives, enhance operational efficiency, and lead teams through complex transformations. With a strategic, hands-on approach, I collaborate across functions to align business goals and deliver impactful results. 

Key strengths include:
- Leadership & Team Development: Leading teams with mentorship and autonomy, fostering a culture of growth and high performance
- Operational Excellence: Streamlining processes and optimizing tools to enhance efficiency and ensure alignment
- Strategic Execution: Partnering with senior leadership to define and implement business strategies that drive growth

In addition to my core responsibilities, I’ve been deeply involved in several initiatives that reflect my passion for community impact and inclusion:
- Led GM’s ‘Scaling with Simplicity’ OKR to drive 20% YoY growth by optimizing resources
- Former communications lead for Meraki Gives, an ERG focused on volunteering and giving back
- Current member and former co-lead of SnapAbility, an ERG promoting accessibility within products and culture
- Project manager for wellness and resilience programming to support Snapchat’s platform safety teams.

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Frankie Iturbe

Amita Sharma

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