Florian Decludt

Demand Generation Manager @ Clutch

Growth Marketer

Canva

Channel Lead in scaling global paid Social

I'm proud to redefine new performance benchmarks together with the team, across Brand, mid and lower funnel initiatives across Meta/Tiktok.

Senior Paid Social Manager

Nine

Paid Digital Media lead in the Nine Subs and Growth team. Responsible for strategic Digital thought leadership and performance across key Mastheads. 

Leading the Paid Media team in delivering end to end Digital strategy, campaigns and best practises for the wider Marketing team.

Senior Digital Manager 

Driving subscription and revenue growth for a key Business Masthead.

Paid Media Manager

Starcom

Operational & CE Divison team lead in performance biddable media ranging from SEM , Peformance Brand Programmatic Display, OLV, YouTube and Paid Social.

Precision Media Manager

- Collaborated with the wider MEC Performance team and helped the agency win Google Performance Honours' Attribution award

Associate Performance Manager

Performance Executive

ZenithOptimedia Australia

Search Account Executive

Digital Account Coordinator

Swift Digital

Coordinating  monthly external e-newsletter campaign
Assistant duties to Managing Director
Executing email campaigns on behalf of clients
Quotation and sales support duties

Marketing Assistant

Assisting Accounts team with collateral, RTF and document preparations
Assistant duties to Managing Director
Coordinating monthly external email newsletter campaign

Office Assistant

Support in bureau client work on event and newsletter campaigns
Handling inbound call inquiries

Digital Marketing Intern

Telstra

As a Telstra Customer advisor, I have developed the following skills:

• Providing lifestyle solutions to customers through recommending and provisioning of telecommunication services and products to enhance their quality of daily communication capacity.

• Efficiently provisioning service orders with the of use computer applications such as Siebel, Legacy and Titan to process customer requests.
 
• Ability in meeting set out monthly sales volume targets and customer service rating expectations.

• Developed exceptional skills in providing customer service as evident in the fact that Telstra Mosman was the highest Customer Satisfaction rated Telstra store in New South Wales for March and May. This is was also evident in the personal email from the CEO David Thodey, in congratulating my professional service to his friend.

Standout Achievements:

* Top customer advisor in Telstra Mosman in September 2011 in customer service: 4.75/5 CTS score
* Achieved 111.76% in Customer Experience Target in first financial quarter of 2012.
* Only customer advisor in store trained in provisioning of store opening and closing operations apart from management. 
* Acted as default team leader when management is not present, normally once per week. 
* Received complimentary salary bonus for top performing retail outlet in Telstra’s customer satisfaction benchmark for August from CEO David Thodey.
* Ranked 5th place in Local Retail Area in Sales volume of 286.36%

Business Solutions Certified Customer Advisor

New Cars Plus

Tasks involve:

* Customer Database Management
* Intermediate website content copy-writing
* Developing Business proposals for potential partnerships
* Lead and networking generation

Group Marketing Intern

We're All About Marketing - WAAM Pty Ltd

Weekly tasks include:

* Designing social media and online promotional strategies
* Report formatting and editing with Word
* Reviewing website content
* Basic Web Copy-writing

Online Marketing Intern

Paid Digital Manager with a passion for continuous growth. I have a well rounded experience across paid search, social, display and programmatic. 

Having worked across both agency and client side, I've been fortunate to have worked with great teams. 

My work involves delivering both strategic and executing hands on full funnel paid marketing programs for local and global brands.

Currently I'm deepening my speciality in driving all things Brand in Paid Social at Canva.

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The Battle

Florian Decludt

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