Fihmiya Hamdan 🦋

Community Manager-CS/CX

NextGen Ethics

-Restructured and streamlined "mindher.ai"- Mighty Networks community to enhance member engagement and usability.
-Created step-by-step guides and infographics to simplify processes and clarify key information for users
-Supported ongoing administrative tasks to maintain workflow efficiency and clarity
-Researched and developed a strategic brief for a new vlog project, aligning content with community goals
-Collaborated on ideas and content planning to support community growth and digital presence

Community Experience

Integrate Trauma Informed Network

Technical Writer

As a Subject Matter Expert specializing in Integrate Trauma Informed Network, I leverage my expertise to enhance mental health systems through innovative approaches to trauma-informed care and network integration. My role involves leading cross-functional teams to develop and implement strategies that promote resilience and recovery in trauma-affected populations.

Key Responsibilities:
• Spearhead the design and execution of trauma-informed care frameworks to improve service delivery across mental health networks.
• Collaborate with healthcare professionals and stakeholders to integrate trauma-sensitive practices into existing clinical protocols.
• Conduct training sessions and workshops to educate staff and partners on the principles of trauma-informed care, fostering a culture of understanding and support.

Achievements:
• Successfully led a project that increased the adoption of trauma-informed practices by 65% within the first year of implementation.
• Developed a comprehensive resource toolkit that facilitated the seamless integration of trauma-informed approaches across multiple networks.
• Recognized for contributing to a notable improvement in patient outcomes and satisfaction scores through the application of evidence-based practices. 

My commitment to advancing trauma-informed care has been a driving force in my career, enabling me to make meaningful contributions to enhancing the resilience and well-being of individuals and communities alike.

Subject Matter Expert 

- Developed and implemented new Social Impact Framework by strategizing community development initiatives and enhancing company mission, vision, values, and community needs and interests.
- Act as a pivotal advisor for community strategy and development, ensuring alignment with organizational vision and values.

Social Impact Advisor

Hired to align community strategy with organizational values, enhancing user engagement through strategic insights and active decision-making for a human-centered E-Learning solution provider.
- Achieved a 75% increase of digital and social media following by preparing and co-facilitating 8 LIVE Webinars and authoring 9 blog articles encompassing a 350-subscriber base.
- Enhanced user experience and community engagement through sharing best practices, strategic insights, and active participation in decision-making processes.

Community Manager

OwnYourStigma

Ambassador to Mental Health Brand and Community

Mental Health Advocate (Brand Ambassador)

Genially

"Our mission is to enable anyone to create content that’s astonishing, visual, and interactive"

- Create multimedia content pieces, encompassing infographics, images, interactive PDFs, and videos.
• Feature weekly dynamic content across LinkedIn and other social media platforms.

Brand Ambassador

Beyond the Horizon Consulting

Lead Admin Manager

The Blue Blanket

Tapped to provide oversight and guidance regarding the operation as a strategic leader implementing major decisions for a health and wellness community organization.
- Enhanced overall brand loyalty over 10% by unifying brand messaging with the Marketing Team and CEO.
- Increased brand following over 25% by championing community best practices, influencing platform
strategies, and spearheading the recruitment of 2 new team members for digital marketing team.

Strategic Advisor-Member Board of Directors

Belongly

Recruited by company to lead, manage, and expand a community of healthcare professionals with a focus on growing diverse relationships for a mental health software development provider.
- Achieved a consistent 25% month-to month growth in new conversations during tenure, surpassing
previous year’s metrics by utilizing Intercom messaging software application.
- Secured an impressive 51% open rate by delivering weekly intercom messages to 1,800+ members.
- Reduced member support requests over 50% by developing 26 knowledge-based articles.

Career Crafters Community

The Career Crafters Community is a virtual community for go-getter professionals of all backgrounds & industries to connect, grow, and be supported in their career goals. It's the place to cultivate a career that's by *design* (not default) with the encouragement of like-minded professionals & career experts. 

✨ WHY SHOULD YOU JOIN?
If you're looking for a psychologically safe space to find personalized support, encouragement, connection, and resources to take your career to the next level...this is the place for you!

✨ WHAT IS INCLUDED?
- Members-only Volley community (think if Slack & Marco Polo had a baby!)
- Access to coaches & career experts
- Support in building your personal brand & network to set your career on 🔥
- Mindset coaching to get you unstuck and ready to take on new challenges
- Encouragement out the wazoo
- Potentially some great memes, puns & jokes

✨ HOW DO I JOIN?
- Simply follow the link to our website to sign up 
- Download the Volley app to your phone &/or desktop
- Watch the instructions on how Volley works & start engaging

✨ We can't wait to see you inside! ✨

Founding Member

Crafted Careers

Selected by Founder to lead and inspire a diverse group of professionals to connect and be supported in their career aspirations.
- Grew community over 94% in a 90-day period by increasing brand awareness through social media and
creating internal referral programs that solidified an engaging community.
-Contributed to $735 monthly recurring revenue (MRR) with a 40% regular engagement rate by consistently creating unique content centered around job search strategy and career development.

Social Saturday Squad

Social Saturday Squad is a global networking community on LinkedIn built by and for professionals looking to expand their network. Membership involves participating in weekly networking events on LinkedIn.

Community Manager | Award Winning-Social Impact Catalyst | I help companies and people drive social impact by fostering community connections 🔗

👋 Hi there!

I work with purpose-driven leaders to bring their vision to life by building the systems, experiences, and communities where people, purpose, and process align.

Whether you're:

- Launching your first product or program
- Organizing your behind-the-scenes operations
- Designing a digital space that actually feels intentional and alive

I bring clarity, connection, and calm to every phase of the process.

I support leaders who are creating meaningful impact— whether that’s building intentional community spaces, implementing trauma-informed initiatives, and creating values-aligned operations. Together, we move beyond ideas to create structures and experiences that truly work.

If you're building something with heart and impact, let’s connect.
Your vision deserves structure that supports it — and I’d love to help you get there.

If this resonates, feel free to reach out or send a message.

Warrior Mindset Solutions LLC

As the founder/owner of Warrior Mindset Solutions, my mission is to help high-achieving women with families end chronic stress and burnout so they can experience a life of harmony and joy, and be fully present for every moment. I'm excited to offer you The Unshakable Warrior Academy - A 7-step system, using the WARRIOR method so you have a toolbox of techniques to live the life you deserve.

Founder/Owner

Fairfax County Public Schools

Program Management and Team Leadership: Managed student service operations and supervised 50 diverse staff, leading continuous improvement of student information system, registration, student record, award, grade level, and wellness programs. 

Program Improvement and Strategic Planning: Integrated feedback from 10+ programs into process and procedure improvement planning.

Data Analysis and Continuous Improvement: Leveraged data collection and analysis to design evening, wellness, dual enrollment, and post-secondary planning programs.

Relationship Building and Communication: Established and maintained internal customer and external stakeholder relationships.

Policy Interpretation and Business Advisory: Interpreted policies/procedures for stakeholders across the organization, serving as subject matter expert who provided guidance on operations, compliance, and best practices. 

Policy Development and Procedure Development: Evaluated and established policies, doctrines, and procedures for student services program operations, including student registration, FOIA, and FERPA requests.

Program Delivery Management and Resource Allocation: Ensured consistency of program delivery and aligned resources to meet stakeholder needs. 

Recruiting and Diversity & Inclusion: Recruited, hired, trained, and managed performance of program staff. Increased diversity and inclusion through strategic hiring decisions

Staff Development and Performance Management: Lobbied county to secure one-on-one support for underperforming staff, advancing professional development goals and driving improved performance. Regularly nominated staff for county-level awards, boosting morale. 

Data Driven Instruction and Student Success: Led team to implement data-driven practices to bolster student achievement, resulting in 3 national awards.

Instructional Design and Training: Coached teachers to utilize instructional design methodology, delivered staff development and training to various audiences.

Director of Counseling/Student Services - Management of Programs and Operations

Team Management and Department Management: Supervised team of 5 delivering support to county directors, school counselors and career center specialists, serving as subject matter expert on graduation requirements, industry credentials, and accreditation programs. 

Training, Professional Development, and Conference Organization: Delivered training and professional development opportunities to county student services directors, leading team to plan and execute annual conference.

Strategic Communications and Writing: Drafted and disseminated county-wide communications, including weekly updates to all student services program staff. Communicated and interpreted program policies and procedures. 

Building Coalitions and Teamwork: Represented organization at county planning meetings, building coalitions and support for counseling programs, summer school planning, and course planning. 

Strategic Partnerships: Served as county representative with the Virginia Department of Education, supporting partnerships with local colleges, such as George Mason University and Northern Virginia Community College.

Acting Manager- Division Level Administrator

Arlington Public Schools

Director of Counseling Services - Management of Programs and Operations

Montgomery County Public Schools

Educator

Empowering High Achieving Women Caring for Kids or Parents End Chronic Stress & Habitual Burnout | The Unshakable Warrior Academy - Reclaim Harmony & Joy in 7 steps using the WARRIOR method | Your Coach and Champion

Mission: To empower high-achieving women caring for families to:
☆Get quality sleep
☆Master emotions
☆Manage overloaded schedules
☆Create boundaries
☆Embrace self-love 
☆End stress and burnout
☆Live a life filled with harmony and joy.

Vision: A world where every woman has the tools & and techniques to live the life she deserves and desires.

Core Values: Family | Integrity | Compassion | Adaptability | Authenticity

WHY WORK WITH ME?

🔷️20 years of knowledge, training, and tools to support you
🔷️Masters in Counseling from John Hopkins University 
🔷️Certified Master Mindset Coach 
🔷️I've been where you are right now. Through the techniques I have learned and implemented, I will help you transform your life so you end chronic stress for good.
🔷️Doing this work is my passion and purpose.

WHAT WE DO TOGETHER:

As your coach, navigator, and champion, I will help you accomplish the following:
🔷️Work/Life Harmony and Productivity
🔷️Tackling your Limiting Beliefs
🔷️Setting Boundaries
🔷️Self-care
🔷️Managing Thoughts & Emotions
🔷️Courageous Conversations with Confidence

AREAS OF EXPERTISE:

🔷️Cognitive Behavioral Techniques
🔷️Rational Emotive Behavior Therapy Techniques 
🔷️Emotional Intelligence 
🔷️Confidence Building
🔷️Women Empowerment
🔷️Life Purpose

MY STORY:

As a mentor, coach, & and servant leader, I have served over 50,000 families and led 100+ direct reports in the span of my 20-year career as an education leader. I have coached and mentored 1000s of stakeholders (students, parents, teachers, counselors, psychologists, social workers, ed leaders, and teams) to expand their capabilities, achieve progressively challenging goals, and overcome obstacles. I have coordinated and led over 200 conferences, including being a keynote speaker.

​After experiencing chronic stress and habitual burnout, I resigned during the pandemic, in December 2020, so I could be a better mom to my kids and a better human to myself. I used restorative practices and the tools and techniques I have learned to patch and fill my own bucket, find harmony and joy again, and be the best mom possible. As a life-long learner, I am dedicated to gaining and sharing knowledge.

HOW DOES IT WORK?

Click on the website link for more information. DM me. Let's do this together!

taplio

The Battle

Fihmiya Hamdan 🦋

Alka Howard

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