FIFO Networks

Now offering personal cybersecurity setup for journalists, stalking victims and others. DM me or use the "Contact Us" page on the FIFO Networks website. It's only me. You'll be communicating directly with me.

Most of my income: network and cybersecurity projects for public utilities.
Most of my time: IT services by the hour for companies too small to have an in-house IT staff, including SOHO businesses and residential.
I also unlock computers and do data recovery and account recovery for people when a loved one dies. (Advice: keep paying their cell phone bill until you've got all their data back, and if they used a smartwatch, keep it charged and ready).

Network design assistance (both wired and wireless).
Cybersecurity assistance: policy, design, implementation, training.
Training at all levels for IT and RF engineers and technicians.
Expert witness services in cases involving data or wireless networks.
Crisis resolution.
Emergency interim management.
Clients include hospitals and many public utilities (electric, gas, water), nationwide.

Licensed and insured.

Sole Proprietor, Consultant - IT Infrastructure, Cybersecurity, Management 

Wireless Advocates

CISO and Director of Information Security

Everett Community College

I wrote and taught the course, "Basic Electronics and Troubleshooting," at Boeing's request. I also updated and taught the follow-up course, "Intermediate Electronics and Troubleshooting."

Technical Instructor

Bellevue College

Over the years I have taught various courses at BC including: Ethical Hacking and Cyber Security, Server Management, Smartphone and Tablet Security, Network+, A+, Certified Cellular/PCS Technician, Wireless Fundamentals, Cellular Fundamentals, Voice over IP, and more. I have also provided custom training through BC to various companies including T-Mobile, Costco, and the Washington Dept. of Natural Resources.

Adjunct Professor

Peripheral Vision Communications, Inc.

Wireless and telecom consulting and technical services. Integration of voice and data communications systems using diverse communications protocols. Design review, budgeting assistance. 802.11, VoIP, bandwidth calculations, propagation solutions, and more. Clients include all major US cellular carriers.

President

Western Wireless

Directed all new cell site construction, and all civil upgrades to existing cell sites, in Western Wireless' area of operation (19 states). Western Wireless owned the Cellular One brand name. Received 100% of my bonus for in-budget completion.

Director, National System Development

Tele-Waves

Directed the design, installation, and maintenance of two satellite data distribution systems with a nationwide footprint. In budget every year.

Director, Technical Services

Portland Paging/PageWEST-TSI

On time, in budget: managed the design and installation of a profitable satellite controlled wireless communications system.

Regional Manager, Technical Services

US Navy

My last assignment was Shop Supervisor, all shifts, Avionics Department, USS Okinawa (LPH-3). I held a Secret clearance related to crypto electronics.

Aviation Electronics Technician

I make networks resilient, recoverable, and - almost always - simpler.

Some of my projects:
Interstate highway network design for California Dept. of Transportation (Caltrans) for part of Interstate 10 for traffic monitoring and control.

Network and cybersecurity evaluations for various public utilities.

Achieved PCI DSS compliance in less than 4 months for a company that was paying monthly fines for non-compliance.

Designed, installed, and maintained wired and wireless communications systems and network infrastructure in many hospitals in many states.

Cell and WISP site lease valuations for Washington Department of Natural Resources (DNR).

Wireless communications site inspections for the City of Bremerton, Washington.

Antenna and tower design for the US Department of Veterans Affairs (VA).

Commercial communications tower lease valuation for Port of Olympia, Washington.

Reviewed patent applications.

Expert witness with trial experience.

Developed certification course for electronics technicians under contract with Boeing.

Developed and taught courses at Bellevue College, Everett Community College, Oregon Coast Community College, and Perry Technical Institute (Cybersecurity - Networks - Wireless – Telecom - VoIP).

Taught several CompTIA courses to hundreds of students.

In addition to training and management, I'm also providing remote tech support to small businesses and home office workers. See https://fifonetworks.com/ or call me at (206) 465-2422 for more info or to schedule service. Fast response times.

Years of CISO and Director experience.
I take delight in mentoring today's leaders and teams.
I'm 69 years old and cutting edge current. My age isn't a bug, it's a feature.

Cybersecurity - Networks - Wireless – Telecom - VoIP

I can help your city, corporation, or small business be prepared for a crisis, or recover from it.

Available by the hour, weekly, monthly, project - let's discuss!

Full time? I'll accept an invitation to interview. We can take care of paperwork if we both agree it's a good fit.

Comfortable in the server room and the boardroom. Successfully managed budgets and projects up to $132M and nationally distributed teams. Quite familiar with extensive travel (Delta Gold, Hilton Diamond) and remote work. Crisis management, department overhauls, network optimization - contact me today at (206) 465-2422.

US Government offices: registered through SAM, available to work on federal government projects.

State of Washington offices: registered through MRSC Rosters for state, county, and city projects.

Bob Young

Campbell Oil Company | BellStores, Inc.

· Install, manage, and optimize computer networks including on-premise servers, cloud resources, VPNs, routers, and other physical hardware.
· Senior server administrator for all computing resources and enterprise applications.
· Install, manage, and optimize all network equipment.
· Install, manage, and optimize firewalls and network security infrastructure. 
· Install, manage, and optimize endpoint protection software and services to protect network resources, data, and communications.
· Monitoring data and network systems to improve performance for all metrics.
· Troubleshoot, resolve and communicate networking issues to other employees and management.
· Provide training and technical guidance to team members.
· Implement, verify, and test disaster recovery procedures.
· Maintain current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems.
· Ensure company standards and procedures are followed.
· Performs other duties and responsibilities as assigned.

Network And Systems Engineer

•	Migrated VMware ESXi and Vcenter to new Dell Poweredge R640 servers
•	Migrated Dell EMC storage appliance to Pure Storage FA-X20R2 Storage appliance
•	Deployed and maintained Cisco MDS 9000 series fiber channel switches for Pure Storage network
•	Migrated core and access Cisco 2900 series switches to Cisco 9000 series switches
•	Migrated corporate Cisco ASA firewall to Palo Alto PA-820 appliances in an HA topology
•	Migrated corporate Cisco wireless solution to Ruckus 802.11AX solution with Virtual Smartzone SDN controller
•	Redesigned IP address scheme and maintained documentation using Netbox
•	Deployed Zabbix to centrally monitor and alert on critical network infrastructure
•	Deployed centralized logging and SIEM solution Graylog
•	Deployed Phishingbox email security awareness training program
•	Created and maintained standard operating procedures in Confluence
•	Managed physical corporate office access control using LenelS2
•	Leveraged Active Directory, Group Policy, and Microsoft Exchange Online to manage users and Email 
•	Created and maintained Windows 10 21H1 golden image for PC deployments and re-imaging using MDT
•	Deployed Connectwise Manage, Automate, and Control to provide centralized ticketing and network management

IT Systems Analyst

NetOps Consulting, LLC

•	Tier two point of escalation for all team A helpdesk requests
•	Maintained standard operating procedures using Connectwise Manage and Microsoft Word
•	Provided mentoring and technical training to tier one helpdesk technicians
•	Dispatched to customer locations to provide on-site technical assistance
•	Utilized IT ProTV organization subscription for technical training and career advancement
•	Corresponded with customers and diligently documented completed work in Connectwise Manage
•	Leveraged Connectwise Automate RMM tool to automate application installs and script deployments
•	Leveraged Active Directory, Group Policy, and Microsoft Exchange Online to manage users and Email
•	Configured and troubleshooted business printers including Ricoh, Sharp, Konica Minolta and Xerox 
•	Worked with technology vendors to troubleshoot technical issues and process support renewals

Technical Service Representative

DeVry University

•	Ensured classroom PC’s were running required course applications
•	Inventoried classroom PC’s and assisted in retirement of outdated machines
•	Physically setup PC’s and IP phones for staff and VIP offices on the second floor
•	Loaded DeVry’s Windows 7 Image on ten new PC’s 
•	Shadowed on site helpdesk technician Thang Pham throughout daily duties
•	Maintained laser MFC printers by replacing toner and failed hardware as needed

Federal Work Study IT Intern

2 Quick Clicks

•	Greeted customers entering the business and collected details of their issues
•	Learned fundamental PC troubleshooting concepts under mentorship of shop owner
•	Rebuilt and repaired PC’s per customer requirements
•	Offered technical advice to non-technical customers to improve PC longevity
•	Organized and maintained all customer equipment on storage shelfs
•	Maintained list of needed parts and organized trips to Microcenter for pickup
•	Escalated unresolved technical issues to higher level technicians

IT Intern

Josh Smith is an experienced IT Administrator with a concentration in server and network administration. With experience in managed services and internal IT, Josh has developed the skillset necessary to adapt and rise to new challenges.

With the everchanging landscape of technology and security, he invests heavily in personal and professional development through certifications and self-study. In the span of two year's time, Josh successfully completed the CompTIA Network+, Linux+, and Cisco CCNA tests to develop the core network and Operating System fundamentals needed to succeed in IT.

Being a self-starter, Josh pieced together a humble network lab in his home and continues to upgrade it and build real world simulated environments to hone his skills outside of work.

His favorite aspect of information technology is the constant challenge, which fuels his drive to learn and develop new skills and approaches to the industry's most frequent problems.

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Bob Young

Josh Smith

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