DMOS Orthopaedic Centers

Senior Human Resources Business Partner

Human Resources Business Partner

VizyPay

-Drove the HR function of the organization by creating the strategy that governed staffing, personnel, benefits admin and company culture.
-Successfully implemented HRIS/ATS (Paylocity) to streamline onboarding, performance management, payroll, COBRA, Time/Labor and other critical HR functions.
-Successfully rolled out 401k program to employees and maintained a 90% participation rate.
-Worked strategy to focus on employee satisfaction goals and recognized by DSM Register a top diverse workplace. 
-Led a team to scale the company from 30 employees to over 100 across 7 new diverse markets.

Human Resources Manager

-Established and implemented the policies/procedures that governed the daily operations of the organization, consistently keeping customer satisfaction to 95%
-Implemented training programs and developed hiring strategy.
-Maintained staffing levels and established on call procedures to ensure business goals were met. -Assisted with HR Generalist duties.

Human Resources Generalist

Newport Group

Benefit Administration. Performed employee stock ownership plan administration/testing. Heavily reviewed data for compliance with plan documents, contracts and Employee Retirement Income Security Act (ERISA). Completed follow up investigations when necessary. Assisted with preparation, auditing, and formatting of client census data and provide general support and assistance to ESOP administrators. Maintained relationships with clients, vendors and member participants.

ESOP Specialist

Wells Fargo

Responded to, researched, and resolved escalated inquiries and complaints requiring special handling of WF Credit Card accounts where harm to the customer done.
Performed intake to determine appropriate course of action, conducting investigative steps to identify issues, researching product information, terms, conditions, contracts, etc., creating correspondence as needed, processing complex and/or corrective transactions on-line.
Reviewed in-process, closed, or cancelled applications, claims, files, and/or online transactions, etc., individually or in aggregate, to determine if processes and documentation are in compliance with internal company requirements, contractual terms/conditions, insurer guidelines, investor requirements, and/or government regulations.
Serve as an intermediary to resolve disputed matters; negotiates and enacts settlements.

Research and Remediation Analyst

Saint Edmund Catholic Schools

Developed the recruitment strategy for the hiring of staff, teachers and student leadership.
Assisted the Mission advancement team with event planning, community relations and planned giving.

Associate Administrator 

Sacred Heart Catholic Church

Facilitated access to and provided translation services to individuals needing assistance with applications for jobs, referrals to social services/programs, general counsel, and other misc needs. 
Established relationships and managed partnerships with for-profit, non-profit, and government institutions to provide outreach/assistance to disenfranchised individuals and communities.  
Organized/collaborated on follow-up with various community stakeholders and organizations.

Hispanic Community Liaison

Experienced HR Professional with a demonstrated history of working as HRBP along Benefit Administration, Payroll, HRIS, Employee Relations and development. I’m a consensus builder with teams and individuals. All my experiences point to one thing; I’m passionate about helping individuals and groups thrive. 

Frank Lona

Vital Interaction

Account Executive

Paycom

Executive Sales Representative

Outside Sales Representative

Inside Sales Representative

Market Development Representative

Columbus Independent School District

Substitute Teacher

Courtyard Wine Bar 

Server

Patterson Family 

Au pair

TEXSTAR Sports, Inc.

Volleyball Coach

Named one of the Fastest‐Growing Companies in the world by Fortune magazine, one of the World’s
Most Innovative Companies by Fast Company and one of America’s Best Employers by Forbes, Paycom
(NYSE: PAYC) continues to transform businesses as a leading provider of human capital management
technology.
Through our user‐friendly HR payroll technology, Paycom allows employers and their HR teams to focus
on strategies that drive the business forward and empowers employees to manage their own HR data —
such as onboarding tasks, personal information, time‐off requests, pay stubs, year‐end forms, benefits
enrollment and more — through a single software or mobile app.
Paycom has earned numerous accolades, including:
• Membership in the S&P 500
• World’s Most Innovative Companies by Fast Company
• America’s Best Employers by Forbes
• Fortune’s 100 Fastest‐Growing Companies
• Human Resource Executive® magazine’s 2019 Awesome New Technology award for Direct Data
Exchange®, 2020 Top HR Product award for Manager on‐the‐Go® and 2021 Top HR Product
award for Beti®
• Glassdoor’s Best Places to Work Employees’ Choice Award (2014‐2016, 2019‐2020)
• Glassdoor’s 25 Highest Rated CEOs During COVID‐19 (2020)
• Top Workplaces Oklahoma award for nine consecutive years, earning the top spot in 2016 and
2020
• Top Workplaces USA award (2021-2022)
• The Wall Street Journal’s Best‐Managed Companies (2021)
• Best companies for women by workplace review websites Comparably (2021) and InHerSight
(2022)
• Ranked as one of Selling Power magazine’s 50 Best Companies to Sell For in back‐to‐back years
(2014-2015)
To see what Paycom does for your business, visit Paycom.com/demo.

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Frank Lona

Parrie Hartley

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