DMOS Orthopaedic Centers

Senior Human Resources Business Partner

Human Resources Business Partner

VizyPay

-Drove the HR function of the organization by creating the strategy that governed staffing, personnel, benefits admin and company culture.
-Successfully implemented HRIS/ATS (Paylocity) to streamline onboarding, performance management, payroll, COBRA, Time/Labor and other critical HR functions.
-Successfully rolled out 401k program to employees and maintained a 90% participation rate.
-Worked strategy to focus on employee satisfaction goals and recognized by DSM Register a top diverse workplace. 
-Led a team to scale the company from 30 employees to over 100 across 7 new diverse markets.

Human Resources Manager

-Established and implemented the policies/procedures that governed the daily operations of the organization, consistently keeping customer satisfaction to 95%
-Implemented training programs and developed hiring strategy.
-Maintained staffing levels and established on call procedures to ensure business goals were met. -Assisted with HR Generalist duties.

Human Resources Generalist

Newport Group

Benefit Administration. Performed employee stock ownership plan administration/testing. Heavily reviewed data for compliance with plan documents, contracts and Employee Retirement Income Security Act (ERISA). Completed follow up investigations when necessary. Assisted with preparation, auditing, and formatting of client census data and provide general support and assistance to ESOP administrators. Maintained relationships with clients, vendors and member participants.

ESOP Specialist

Wells Fargo

Responded to, researched, and resolved escalated inquiries and complaints requiring special handling of WF Credit Card accounts where harm to the customer done.
Performed intake to determine appropriate course of action, conducting investigative steps to identify issues, researching product information, terms, conditions, contracts, etc., creating correspondence as needed, processing complex and/or corrective transactions on-line.
Reviewed in-process, closed, or cancelled applications, claims, files, and/or online transactions, etc., individually or in aggregate, to determine if processes and documentation are in compliance with internal company requirements, contractual terms/conditions, insurer guidelines, investor requirements, and/or government regulations.
Serve as an intermediary to resolve disputed matters; negotiates and enacts settlements.

Research and Remediation Analyst

Saint Edmund Catholic Schools

Developed the recruitment strategy for the hiring of staff, teachers and student leadership.
Assisted the Mission advancement team with event planning, community relations and planned giving.

Associate Administrator 

Sacred Heart Catholic Church

Facilitated access to and provided translation services to individuals needing assistance with applications for jobs, referrals to social services/programs, general counsel, and other misc needs. 
Established relationships and managed partnerships with for-profit, non-profit, and government institutions to provide outreach/assistance to disenfranchised individuals and communities.  
Organized/collaborated on follow-up with various community stakeholders and organizations.

Hispanic Community Liaison

Experienced HR Professional with a demonstrated history of working as HRBP along Benefit Administration, Payroll, HRIS, Employee Relations and development. I’m a consensus builder with teams and individuals. All my experiences point to one thing; I’m passionate about helping individuals and groups thrive. 

Frank Lona

Marketing Coordinator

Tech Team Lead

Flock DSM, LLC

I find, meet, and educate clients on Graphic Design services and processes. Regularly, I generate proposals and manage billing for all clients. In addition, I produce creative artwork and make adjustments based on client feedback.

Owner and Creative Director

Ferrellgas

I drove a straight truck or bobtail to deliver propane throughout the day to a variety of clients. I followed all DOT and OSHA regulatory measures to deliver, fill, load and unload products.

Delivery Driver

Durham School Services

I transported Pre-K to 12 grade kids. I drove a bus safely to and from school while closely following DOT guidelines.

Driver

Stratus Building Solutions of Iowa

I managed and improved performance of daily operations. I met with clients and service providers to foster communication and find solutions to emerging obstacles. I sold one-time services and recurring-service increases.

Operations Manager

Gannett | USA TODAY NETWORK

I worked my way from print artist, to digital artist, to Spanish artist, to creative campaign artist, up to a supervisor position. My daily duties involved managing a team of artists to prioritize and produce ads for several newspapers and websites assigned to my team. I helped in innovating and improving SOPs, as well as developing artists’ skills and talents to help reach team goals. Also, I was required to communicate with the different sites and other parties to resolve arising issues on a daily basis.

Performance & Development Coach

KOCA USA/Ag Alliance

I had general duties of shipping and receiving, putting orders together in packages and palettes for different shipping services. Loading and unloading shipments with forklift, calling for quotes, and keeping inventory of products.

Warehouse Worker

Experienced Art Director with a demonstrated history in the graphic design industry. Skilled in Search Engine Optimization, Photography, Graphics, Logo Design, and Content Management Systems. Strong entrepreneurship professional with a Bachelor of Arts (BA) focused in Graphic Design with a minor in Web Design from Grand View University.

taplio

The Battle

Frank Lona

Miguel Contreras

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