DMOS Orthopaedic Centers

Senior Human Resources Business Partner

Human Resources Business Partner

VizyPay

-Drove the HR function of the organization by creating the strategy that governed staffing, personnel, benefits admin and company culture.
-Successfully implemented HRIS/ATS (Paylocity) to streamline onboarding, performance management, payroll, COBRA, Time/Labor and other critical HR functions.
-Successfully rolled out 401k program to employees and maintained a 90% participation rate.
-Worked strategy to focus on employee satisfaction goals and recognized by DSM Register a top diverse workplace. 
-Led a team to scale the company from 30 employees to over 100 across 7 new diverse markets.

Human Resources Manager

-Established and implemented the policies/procedures that governed the daily operations of the organization, consistently keeping customer satisfaction to 95%
-Implemented training programs and developed hiring strategy.
-Maintained staffing levels and established on call procedures to ensure business goals were met. -Assisted with HR Generalist duties.

Human Resources Generalist

Newport Group

Benefit Administration. Performed employee stock ownership plan administration/testing. Heavily reviewed data for compliance with plan documents, contracts and Employee Retirement Income Security Act (ERISA). Completed follow up investigations when necessary. Assisted with preparation, auditing, and formatting of client census data and provide general support and assistance to ESOP administrators. Maintained relationships with clients, vendors and member participants.

ESOP Specialist

Wells Fargo

Responded to, researched, and resolved escalated inquiries and complaints requiring special handling of WF Credit Card accounts where harm to the customer done.
Performed intake to determine appropriate course of action, conducting investigative steps to identify issues, researching product information, terms, conditions, contracts, etc., creating correspondence as needed, processing complex and/or corrective transactions on-line.
Reviewed in-process, closed, or cancelled applications, claims, files, and/or online transactions, etc., individually or in aggregate, to determine if processes and documentation are in compliance with internal company requirements, contractual terms/conditions, insurer guidelines, investor requirements, and/or government regulations.
Serve as an intermediary to resolve disputed matters; negotiates and enacts settlements.

Research and Remediation Analyst

Saint Edmund Catholic Schools

Developed the recruitment strategy for the hiring of staff, teachers and student leadership.
Assisted the Mission advancement team with event planning, community relations and planned giving.

Associate Administrator 

Sacred Heart Catholic Church

Facilitated access to and provided translation services to individuals needing assistance with applications for jobs, referrals to social services/programs, general counsel, and other misc needs. 
Established relationships and managed partnerships with for-profit, non-profit, and government institutions to provide outreach/assistance to disenfranchised individuals and communities.  
Organized/collaborated on follow-up with various community stakeholders and organizations.

Hispanic Community Liaison

Experienced HR Professional with a demonstrated history of working as HRBP along Benefit Administration, Payroll, HRIS, Employee Relations and development. I’m a consensus builder with teams and individuals. All my experiences point to one thing; I’m passionate about helping individuals and groups thrive. 

Frank Lona

Priority Client Partner

Client Success Partner

Sales Partner Sourcing Team Lead

VizyPay is revolutionizing the payments industry by offering a credit card processing model that focuses on powerful payment solutions, real human customer support, and simple merchant services. VizyPay exists to level the playing field for small to mid sized businesses to be able to accept credit cards and achieve greater success.
Based in West Des Moines, Iowa, VizyPay is a provider of payment technology solutions for businesses across the United States. We support retail and restaurant locations with physical terminals and POS integrations, online businesses with shopping cart capabilities, professional service businesses and on-the-go businesses with a mobile application. Beyond that, we make our pricing model simple, easy to understand and truly full disclosure at every level.
We do things a little different and against the norm.
* We're devoted to honesty and transparency.
* Direct Wholesale pricing (Interchange) that the big guys get (think Target, Home Depot, etc)
* Flat Monthly Fee, and Fixed Margins (meaning you know what we make)
* No Long term contracts or leasing of terminals
* Nothing hidden in the fine print.
* No confusing credit card gibberish.
* We give small businesses the ability to offset up to 100% of their processing fees! * Our only motivation is to find you the best solution based on your needs.
Simple Pricing. Simple Decisions.

Talent Acquisition Specialist

Planet Fitness

Team Lead

Iowa Community College Athletic Conference

Operations Assistant

Iowa State University

Student Equipment Manager

VizyPay is redefining the merchant service industry by providing businesses the resources and services they deserve, including cutting-edge technology and payment processing solutions that allow them to offset up to 100% of their processing fees and grow their business like never before.


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The Battle

Frank Lona

Dylan Rude, RAA

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