Bullhorn

Enterprise Customer Success Manager

Bullhorn is the global leader in software for the staffing industry. After more than 20 years, more than 10,000 companies rely on Bullhorn’s cloud-based platform to power their staffing processes from start to finish. Led by the original co-founder, partnered with venture capital, and powered by seasoned leaders across a global workforce with an eye toward innovation, Bullhorn has had year over year growth, making it the market leader in the recruitment software space.

•2x Achievers Club - 2023 & 2024

Enterprise Account Specialist

TrainYo 🏳️‍🌈

TrainYo is creating fair opportunities for all in the technology sector.

We’re on a mission to help companies scale their sales orgs quicker, with more predictable revenue by providing them with pre-ramped, ready to go SDR’s who have gone through our Free TrainYo SDR program.

We’re passionate about fair representation & creating fair opportunities for everyone!

SDR Trainer

Venafi

Venafi is a cyber-security technology pioneer that defined the Machine Identity Protection market. Our market-leading innovation is driven by a growing intellectual property portfolio of over 30 patents that keeps the most sensitive networks in the world secure.

Since Venafi’s founding in 2004, Machine Identity Protection has become an exploding sector in the global cybersecurity solutions marketplace. Venafi solutions enable the protection of thousands of encryption keys and digital certificates that provide trustworthy and private communication, both inside and outside of the organization, at some of the worlds most prominent Financial Institutions, Insurance Providers, Retailers, Healthcare enterprises, Technology, Manufacturers, Departments of Federal/State governments, and many more.

Sales Development Representative

Salesloft

Sr. Enterprise Sales Development Representative - Mid Atlantic

Salesloft is the provider of the leading sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace™ by Salesloft is the one place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win. Thousands of the world’s most successful sales teams drive more revenue with Salesloft. For more information visit salesloft.com.

Enterprise Sales Development Representative - Mid Atlantic

Orangetheory Fitness

Responsible for delivering scientifically predesigned workouts for up to 39 members per session
Built OTF class utilization to an avg. of 89% and maintained a first visit membership conversion rate of 84% (65% considered exceptional)
Leveraged consultative approach to understanding member health & fitness goals
Developed a road map with each member that led to rapid results, long term sustainability, and encouraged upgraded service offerings throughout customer lifecycle

Fitness Coach

Led and coordinated initial and ongoing sales drivers (pre-sale events, studio events, community outreach) that grew membership base from 699 to 923 members in 5 months
Organized and participated in special events on a weekly, monthly, and quarterly basis to enhance our member experience, encourage community involvement, and keep member retention rate above 95% every month
Managed, monitored, developed and evaluated all Orangetheory Fitness managers and staff on a weekly, monthly and quarterly basis (6 sales associates, 1 assistant studio manager, 1 head coach, 4 coaches) 
Oversaw scheduling, training, and hiring of all OTF studio staff to ensure compliance and adherence to corporate business policies 
Organized marketing and prospecting events with local businesses to generate qualified leads and cross marketing partnerships
Consistently monitored KPIs and motivated staff to exceed sales goals of 10-15% growth YoY
Developed a high energy culture by finding individual strengths of every employee and encouraging them to utilize them to their utmost potential

Studio Manager

Responsible for providing leadership and daily direction to the sales and group personal training teams
Assisted Studio Manager in managing and exceeding Orangetheory Fitness sales goals and budgets, growing membership base from 769 to 1100 members in 6 months throughout time as an SA and ASM
Aided in the recruiting and onboarding of all employees by monitoring the hiring, training, and scheduling of all Orangetheory Fitness staff
Participated in all community and in-studio events while exceeding sales goals set (average price point and volume)
Delivered on KPIs of 40 calls per day, 20 texts, and 15 emails without fail

Assistant Studio Manager

Provided exceptional customer service to current and potential clients with extensive knowledge of products and services that Orangetheory Fitness provides
Built client confidence by actively listening to their concerns and communicating appropriate feedback to management
Received promotion and assisted in the training and supervision of new employees
Monitored total member count and helped implement strategies to increase or maintain total 
membership
Top performer that produced at least 33% of new memberships sold each month as a part time employee
Delivered on KPIs of 40 calls per day, 20 texts, and 15 emails without fail

Sales Associate

Enterprise Account Specialist @ Bullhorn

Fitness Sales and Operations leader turned Customer Success enthusiast | Self-proclaimed funny guy | Mental health advocate | Michelin Star Chef (but the at-home version)

As someone who is naturally curious, who thrives in a dynamic environment, and loves diving deeper with individuals to fully understand their situations, goals, or challenges, I'm actively fulfilling the prophecy that I've been told from a young age by my entire family - "You'll either be a lawyer or you'll grow up to be a successful salesman" they'd say.

From boutique fitness studios to commercial gyms with over 3,000 members, and more recently as an Account Specialist serving some of Bullhorn’s largest, most complex clients, I've had the opportunity to refine go-to-market strategies that were adopted at a company-wide scale, implement recruiting and onboarding processes that reduced ramp times by up to 50%, and built relationships with both customers and team members that are stronger than ever today.

I'm obsessed with staying up to date on sales and marketing strategies that help companies thrive in a dynamic market that is more competitive than ever before, analyzing and iterating on processes that my team is currently leveraging, working cross-functionally to identify and present solutions to clients, and constantly striving to set outcomes and measurable objectives that help define what a win looks like in all scenarios with prospects, customers, and team members.

Fun facts:
- Passionate about cooking and baking and never shy away from a new recipe
- Have been actively involved in athletic endeavors for my entire life, ranging from football and wrestling to CrossFit and endurance events (half marathons, marathons, triathlons, and trail races)
- My dog and I both love exploring the outdoors. During warmer months we spend a majority of our time on weekends outside, rain or shine.

"Sometimes which choice you make is not as important as making a choice and committing to it" - Matthew McConaughey

Evan Smith

Foundation Direct

Partnering with the Regional Performance Manager to deliver a transparent, cohesive client experience across all touchpoints.

Managed a portfolio of 100+ client accounts as an Account Strategist, ensuring consistent campaign delivery with minimal pacing issues, downtime, or credit escalations.

Maintained a 95%+ on-time case completion rate as an Account Technician, with minimal breaches and low error rates, directly contributing to client satisfaction and retention.

Trained and onboarded new Account Technicians, selected by leadership for strong role mastery and communication skills, helping accelerate ramp-up times and team capacity.

Conducted deep-dive analyses to identify optimization opportunities, proactively addressing risks to reduce client churn and improve overall account health.

Adapted quickly to organizational changes, transitioning from 30+ owned accounts to 90+ in a round-robin model, while maintaining reliability, strong communication, and team collaboration.

Account Strategist

Executing strategic paid media campaigns on platforms including Google, Bing, Meta, and YouTube to align with client objectives.

Managing monthly account maintenance, including mid-month pacing reviews, performance optimization, video and Facebook campaign refinements, and keyword audits.

Evaluating campaign and audience segmentation performance, and providing data-driven recommendations to improve KPI outcomes.

Collaborating cross-functionally with marketing specialists and data analysts to address challenges and meet performance targets.

Delivering clear insights and actionable next steps during monthly performance review meetings with clients.

Account Technician

Thnks

Growing Business with gratitude. Responsible for closing new business opportunities and providing a communicative approach every step of the way.

Account Executive

Public Consulting Group

Contact Tracer for New York State Department of Health

Walmart

Ecommerce Personal Shopper

Delta Sigma Pi

As Vice President of Community Service of the Theta Upsilon chapter of Delta Sigma Pi, I was tasked with setting up community service events for brothers in the fraternity and other students at Siena. 
Updated the 70+ brothers on upcoming events and discussed the strengths and weaknesses of past events.

Vice President Community Service

Siena Economics alum with a strong background in customer attentiveness and a genuine love for connecting with people. I’m interested in business operations, data analytics, and understanding how companies function and grow.

In my current role, I manage 90+ client accounts as an Account Strategist, ensuring campaigns run smoothly with minimal pacing issues or downtime. Previously, as an Account Technician, I maintained a 95%+ on-time completion rate and was selected to help train new hires, reflecting both reliability and a collaborative mindset.

I thrive in fast-changing environments, adapt quickly to new challenges, and enjoy using data not just to solve problems, but to tell a clear story that drives better decisions. My focus is on delivering consistent value—whether through optimization, efficient account management, or supporting my team’s growth.

taplio

The Battle

Evan Smith

Will Valdez

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