Bullhorn

Enterprise Customer Success Manager

Bullhorn is the global leader in software for the staffing industry. After more than 20 years, more than 10,000 companies rely on Bullhorn’s cloud-based platform to power their staffing processes from start to finish. Led by the original co-founder, partnered with venture capital, and powered by seasoned leaders across a global workforce with an eye toward innovation, Bullhorn has had year over year growth, making it the market leader in the recruitment software space.

•2x Achievers Club - 2023 & 2024

Enterprise Account Specialist

TrainYo 🏳️‍🌈

TrainYo is creating fair opportunities for all in the technology sector.

We’re on a mission to help companies scale their sales orgs quicker, with more predictable revenue by providing them with pre-ramped, ready to go SDR’s who have gone through our Free TrainYo SDR program.

We’re passionate about fair representation & creating fair opportunities for everyone!

SDR Trainer

Venafi

Venafi is a cyber-security technology pioneer that defined the Machine Identity Protection market. Our market-leading innovation is driven by a growing intellectual property portfolio of over 30 patents that keeps the most sensitive networks in the world secure.

Since Venafi’s founding in 2004, Machine Identity Protection has become an exploding sector in the global cybersecurity solutions marketplace. Venafi solutions enable the protection of thousands of encryption keys and digital certificates that provide trustworthy and private communication, both inside and outside of the organization, at some of the worlds most prominent Financial Institutions, Insurance Providers, Retailers, Healthcare enterprises, Technology, Manufacturers, Departments of Federal/State governments, and many more.

Sales Development Representative

Salesloft

Sr. Enterprise Sales Development Representative - Mid Atlantic

Salesloft is the provider of the leading sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace™ by Salesloft is the one place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win. Thousands of the world’s most successful sales teams drive more revenue with Salesloft. For more information visit salesloft.com.

Enterprise Sales Development Representative - Mid Atlantic

Orangetheory Fitness

Responsible for delivering scientifically predesigned workouts for up to 39 members per session
Built OTF class utilization to an avg. of 89% and maintained a first visit membership conversion rate of 84% (65% considered exceptional)
Leveraged consultative approach to understanding member health & fitness goals
Developed a road map with each member that led to rapid results, long term sustainability, and encouraged upgraded service offerings throughout customer lifecycle

Fitness Coach

Led and coordinated initial and ongoing sales drivers (pre-sale events, studio events, community outreach) that grew membership base from 699 to 923 members in 5 months
Organized and participated in special events on a weekly, monthly, and quarterly basis to enhance our member experience, encourage community involvement, and keep member retention rate above 95% every month
Managed, monitored, developed and evaluated all Orangetheory Fitness managers and staff on a weekly, monthly and quarterly basis (6 sales associates, 1 assistant studio manager, 1 head coach, 4 coaches) 
Oversaw scheduling, training, and hiring of all OTF studio staff to ensure compliance and adherence to corporate business policies 
Organized marketing and prospecting events with local businesses to generate qualified leads and cross marketing partnerships
Consistently monitored KPIs and motivated staff to exceed sales goals of 10-15% growth YoY
Developed a high energy culture by finding individual strengths of every employee and encouraging them to utilize them to their utmost potential

Studio Manager

Responsible for providing leadership and daily direction to the sales and group personal training teams
Assisted Studio Manager in managing and exceeding Orangetheory Fitness sales goals and budgets, growing membership base from 769 to 1100 members in 6 months throughout time as an SA and ASM
Aided in the recruiting and onboarding of all employees by monitoring the hiring, training, and scheduling of all Orangetheory Fitness staff
Participated in all community and in-studio events while exceeding sales goals set (average price point and volume)
Delivered on KPIs of 40 calls per day, 20 texts, and 15 emails without fail

Assistant Studio Manager

Provided exceptional customer service to current and potential clients with extensive knowledge of products and services that Orangetheory Fitness provides
Built client confidence by actively listening to their concerns and communicating appropriate feedback to management
Received promotion and assisted in the training and supervision of new employees
Monitored total member count and helped implement strategies to increase or maintain total 
membership
Top performer that produced at least 33% of new memberships sold each month as a part time employee
Delivered on KPIs of 40 calls per day, 20 texts, and 15 emails without fail

Sales Associate

Enterprise Account Specialist @ Bullhorn

Fitness Sales and Operations leader turned Customer Success enthusiast | Self-proclaimed funny guy | Mental health advocate | Michelin Star Chef (but the at-home version)

As someone who is naturally curious, who thrives in a dynamic environment, and loves diving deeper with individuals to fully understand their situations, goals, or challenges, I'm actively fulfilling the prophecy that I've been told from a young age by my entire family - "You'll either be a lawyer or you'll grow up to be a successful salesman" they'd say.

From boutique fitness studios to commercial gyms with over 3,000 members, and more recently as an Account Specialist serving some of Bullhorn’s largest, most complex clients, I've had the opportunity to refine go-to-market strategies that were adopted at a company-wide scale, implement recruiting and onboarding processes that reduced ramp times by up to 50%, and built relationships with both customers and team members that are stronger than ever today.

I'm obsessed with staying up to date on sales and marketing strategies that help companies thrive in a dynamic market that is more competitive than ever before, analyzing and iterating on processes that my team is currently leveraging, working cross-functionally to identify and present solutions to clients, and constantly striving to set outcomes and measurable objectives that help define what a win looks like in all scenarios with prospects, customers, and team members.

Fun facts:
- Passionate about cooking and baking and never shy away from a new recipe
- Have been actively involved in athletic endeavors for my entire life, ranging from football and wrestling to CrossFit and endurance events (half marathons, marathons, triathlons, and trail races)
- My dog and I both love exploring the outdoors. During warmer months we spend a majority of our time on weekends outside, rain or shine.

"Sometimes which choice you make is not as important as making a choice and committing to it" - Matthew McConaughey

Evan Smith

Nadine Heir

Write Wiser by Nadine Heir

At a time when everyone is calling themself a freelance writer, it's getting harder to select the professionals. This is no time to gamble with your marketing. Write Wiser applies executive experience to brands with a message worth hearing: Your voice, our words.

Tukki

Reporting to the Founders, CEO and CTO of the platform offering a premium US immigration experience, I support organic marketing and content, thought leadership events, and work on growth initiatives. My priority is expanding Tukki’s reach to more people and partners.

Organic Marketing

Aument

Working directly with the founder and CMO, I created educational, evergreen content marketing and executive branding to demonstrate how users could surpass all industry benchmarks.

I took our domain authority from 0 - 52 through marketing, community, and partner engagements over 9 months. 

In Q4 2022, I launched our second website revamp, influencer program, and feature newsletter.

Founding Team, Head of Content

Globalization Partners

I oversaw a team that responded to clients' pain points with marketing, training, and sales content. This ranged from multimedia that established brand presence, to collateral that closes deals. 

My day-to-day included strategizing with partner companies on joint content and marketing projects, global team coordination to meet content requests, and implementation of expertise-driven proposals for new initiatives.

Also, I coordinated ghost-writing via my team, creating thought leadership articles for executives.

Partner Content Manager

Dedicated.ai

Having been responsible for customer success and retention, I also took on the marketing team, partnering closely with the sales team to develop growth strategies for this SaaS startup boosting new client acquisition and trial uptake by 150%.

Head of Marketing

Reporting to the founder and CEO, I led client success, built scalable strategies for Dedicated's automations, and hired and trained 40% of the companies' new recruits at the time.

Client Communications Manager

WeWork

I was the voice of WeWork for Spanish-language advertising, marketing, and client communications for Latin America during the company's fastest growth period.

Senior Copywriter, Brand

Mexico Business Publishing

I planned content and coordinated a research team and journalists for two annual cycles of Mexico Automotive Review and Mexico Aerospace Review.

Editorial Manager

Editor

Macmillan Education

I was responsible for Macmillan's sales and marketing materials, social media for Latin America, and global e-catalog content.

Marketing Communications Specialist

Global Leadership Training

By delivering Global Leadership Training to executives, I facilitated their journey toward confidence, culturally-aware professionalism and a global perspective on business in English.

Business Communications Facilitator

UK Government

We promoted higher education among school students. This role was part of Aimhigher, a division absorbed into Directgov in 2012.

Outreach Representative

Writing for you. 👻 Creative Director, Messaging Strategy at Feral

No copywriting job is too large, nor is an absent content strategy too intimidating.

Tap into the grit that only a career in startups can forge, and a love of all things marketing. Drop me a line for tailored quotes.

Vetting content writers? With me, you'll be hiring experience on founding teams, reporting to CEOs and CMOs directly, and managing creatives and training writers. 

Proof of the pudding is my experience with international brands including WeWork, Moody's, VMLY&R, Coca-Cola, and IBM.

Hobbies include:
‣ Hiding 🐈 and ☕ icons in photos that accompany my LinkedIn microblogs.

‣ Learning fresh SEO, digital strategy, and content marketing tricks from the LinkedIn circle.

‣ Trying too hard to make you smile with my lack of LinkedIn decorum.

Not keen on marketing posts? Head over to my most personal platform, Migrant in Mexico, linked in my featured section.

taplio

The Battle

Evan Smith

Nadine Heir

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